Inspection Reports for Oaks at Towne Lake
4580 Towne Lake Pkwy, Woodstock, GA 30189, United States, GA, 30189
Back to Facility ProfileInspection Report Summary
The most recent inspection on November 7, 2024, found no deficiencies. Earlier inspections generally showed no violations except for a substantiated complaint in September 2023, where the facility failed to ensure staff awareness and intervention regarding a resident’s unreported fractures and bruises. Other complaint investigations were unsubstantiated, and no fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The main issue identified involved resident care related to staff monitoring and reporting injuries. The inspection history suggests improvement since the last deficiency, with recent investigations showing no cited violations.
Deficiencies (last 6 years)
Deficiencies (over 6 years)
0.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
96% better than Georgia average
Georgia average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Nov 7, 2024
Visit Reason
The purpose of this visit was to investigate allegation intake GA00250580.
Complaint Details
Investigation of allegation intake GA00250580 with no rule violations cited.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jul 16, 2024
Visit Reason
The purpose of this visit was to intake GA00247936, a complaint investigation.
Complaint Details
The visit was complaint-related for intake GA00247936. No rule violations were found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Sep 27, 2023
Visit Reason
The purpose of the visit was to investigate intake #GA00237701, with the onsite visit conducted on 9/27/2023 and the investigation completed on 10/20/2023.
Complaint Details
Investigation was initiated due to intake #GA00237701. The complaint was substantiated as the facility failed to ensure staff awareness and intervention for Resident #1's injuries.
Findings
The facility failed to ensure that staff maintained awareness of a resident's normal appearance and intervened appropriately, resulting in a resident sustaining fractures and bruises that were not reported by staff. Interviews and record reviews revealed that the resident had significant injuries including fractures to the right clavicle and humerus, and bruising, which staff failed to report or intervene upon.
Deficiencies (1)
Facility failed to ensure staff maintained awareness of resident's normal appearance and intervened appropriately, resulting in unreported bruises and fractures for Resident #1.
Report Facts
Date of incident report: Jul 31, 2023
Date of service plan: Sep 5, 2023
Date of onsite visit: Sep 27, 2023
Date survey completed: Oct 20, 2023
Employees mentioned
| Name | Title | Context |
|---|---|---|
| BB | Reported the injury and provided details about Resident #1's bruises and fractures during telephone interview. | |
| AA | Interviewed staff member who stated Resident #1 sustained a bruise and was not notified of the injury. | |
| Staff B | Interviewed staff member who stated no bruises were reported on Resident #1. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Aug 16, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00237499.
Complaint Details
Investigation of intake #GA00237499 found no rule violations.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jul 19, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00236432 and #GA00236476 with an onsite visit made to the facility on 7/19/23.
Complaint Details
Investigation of intake #GA00236432 and #GA00236476 was conducted and no violations were found.
Findings
No violations were cited as a result of this investigation completed on 8/29/23.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 19, 2023
Visit Reason
The purpose of this visit was to investigate intake GA00229935 and GA00230921.
Complaint Details
Investigation of complaint intakes GA00229935 and GA00230921 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jun 23, 2022
Visit Reason
The purpose of this visit was to investigate intake GA00224451.
Complaint Details
Investigation of intake GA00224451; no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Feb 15, 2022
Visit Reason
The purpose of this visit was to investigate intake #GA00221381 and complete a compliance inspection.
Complaint Details
Investigation of intake #GA00221381; no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 29, 2020
Visit Reason
The purpose of this visit was to investigate intake #GA00208722.
Complaint Details
Investigation began 2020-10-16 and was completed 2020-10-29. No rule violations were found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 7, 2020
Visit Reason
The visit was conducted to investigate intake #GA00208292.
Complaint Details
Investigation began on 2020-10-02 and was completed on 2020-10-07. No rule violations were found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Sep 30, 2020
Visit Reason
The purpose of this visit was to investigate Intake #GA00207383.
Complaint Details
Investigation of Intake #GA00207383 with no rules violations cited.
Findings
No rules violation were cited as a result of this investigation.
Inspection Report
Monitoring
Deficiencies: 0
Date: Apr 6, 2020
Visit Reason
The purpose of this review is to monitor COVID 19 cases and assess infection control processes.
Findings
The report focuses on monitoring COVID-19 cases and evaluating the facility's infection control procedures.
Inspection Report
Routine
Deficiencies: 0
Date: Aug 23, 2019
Visit Reason
The purpose of this visit was to conduct the compliance inspection.
Findings
No violations were cited as a result of this inspection.
Inspection Report
Original Licensing
Deficiencies: 0
Date: Jun 27, 2017
Visit Reason
The purpose of this visit was to conduct the initial inspection of the facility.
Findings
No rule violations were cited as a result of this inspection.
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