Total health inspections
6
Ohio average 6.7
Last Health inspection on May 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Ohio Living Westminster – Thurber
Independent Living Home
Ohio Living Westminster – Thurber
Independent Living Home
Overview of Ohio Living Westminster – Thurber
Peacefully set in the harmonious neighborhood of Columbus, OH, Ohio Living Westminster-Thurber is a trusted community that offers assisted living. Alongside cozy and purposely built studio to two-bedroom floor plans, exceptional care is provided 24/7 to ensure residents’ comfort and safety. Housekeeping and laundry services are also available, so residents have a worry-free lifestyle.
Residents are encouraged to live actively and make new friends with a thoughtfully curated calendar of fun recreational activities and enriching programs. With restaurant-style dining, residents enjoy mealtimes that satisfy their dietary needs and preferences. Transportation services and basic utilities are also provided for residents’ convenience. This pet-friendly community creates the ideal setting for residents to spend their golden years happily.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
73
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
25%
Residents per day (avg)
31
Occupancy rate
25%
Residents per day (avg)
31
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
79% of new residents, usually for short-term rehab.
Typical stay
4 days
Private pay
20% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
5 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$5.9M
Operating deficit
-$1.1M
Voluntary non-profit home
Other
Home revenue
$5,874,285.00
Operating deficit
$-1,124,111.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.5M
73-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 71 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
ActiveFacility Type
RESIDENTIAL CARE FACILITY
Additional licensing details
CMS Certification Number:
365416
County:
FRANKLIN
Ownership & operating entity
Ohio Living Westminster – Thurber is administrated by CAITLIN DISTEL.
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
Samantha Patrick
Contact:
Mica Rees, Chief Brand & Growth Officer
Contact Information
Email:
[email protected]
Fax:
(614) 228-8898
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed
Building Type: Mid-rise
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Types of Care at Ohio Living Westminster – Thurber
Independent Living
Assisted Living
Memory Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Latest inspection
Date:February 12, 2025
Inspection oversight
Immediate jeopardy identified:No
Substandard quality of care cited:No
1 total citation
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
83 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
93 / 100
Ohio average: 89 / 100
Environment
92 / 100
Ohio average: 95 / 100
Moving in
69 / 100
Ohio average: 82 / 100
Facility culture
82 / 100
Ohio average: 86 / 100
Caregivers
88 / 100
Ohio average: 89 / 100
Spending time
87 / 100
Ohio average: 80 / 100
Meals and dining
72 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility68/100
Ohio average46/100
Did (Do) the therapists help you set goals?
This facility85/100
Ohio average89/100
Did (Does) the therapy help you meet your goals?
This facility91/100
Ohio average88/100
Can you decide how to spend your day?
This facility94/100
Ohio average94/100
Did (Do) you know who to speak to about your therapy progress?
This facility100/100
Ohio average85/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you feel you have enough privacy?
This facility84/100
Ohio average95/100
Is it very clean here?
This facility89/100
Ohio average96/100
Can you find a place to be alone if you want to be alone?
This facility89/100
Ohio average96/100
Are your personal items safe here?
This facility89/100
Ohio average92/100
Are you able to get around the building if you want to?
This facility94/100
Ohio average95/100
Do you feel safe here?
This facility95/100
Ohio average98/100
Can you enjoy the outdoors if you want to?
This facility95/100
Ohio average91/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to OHIO LIVING WESTMINSTER- THURBER?
This facility47/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility69/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility58/100
Ohio average78/100
Do the people who work here go above and beyond to give you a good life?
This facility75/100
Ohio average87/100
Do the people who work here help you with technology, if needed?
This facility79/100
Ohio average89/100
Are you as involved in decisions about your care as you want to be?
This facility79/100
Ohio average85/100
Are you encouraged to speak up about things you don’t like here?
This facility81/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility83/100
Ohio average86/100
Are you friends with anyone who lives here?
This facility83/100
Ohio average81/100
Do the people who work here seem happy to work here?
This facility94/100
Ohio average92/100
Would you highly recommend OHIO LIVING WESTMINSTER- THURBER to someone who needs this type of care?
This facility95/100
Ohio average89/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility59/100
Ohio average85/100
Do the people who care for you explain your care and services to you?
This facility68/100
Ohio average85/100
Do the people who work here check on you often enough to see if you need anything?
This facility76/100
Ohio average81/100
Do the people who work here ever get angry at you?
This facility82/100
Ohio average88/100
Do the people who work here do things the way you want them done?
This facility83/100
Ohio average88/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility83/100
Ohio average90/100
Do the same people take care of you most of the time?
This facility87/100
Ohio average84/100
Do the people who work here do everything they can to protect you from getting sick?
This facility88/100
Ohio average94/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility89/100
Ohio average96/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility94/100
Ohio average95/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility100/100
Ohio average92/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are there enjoyable things to do on the weekends, if you want?
This facility63/100
Ohio average63/100
Are you as connected to the community as you want to be?
This facility82/100
Ohio average71/100
Are you able to do the activities offered here, if you want?
This facility83/100
Ohio average93/100
Do you have something to look forward to most days?
This facility83/100
Ohio average77/100
Do you have enough opportunities to go on outings and special events?
This facility89/100
Ohio average73/100
Do you feel included in life here?
This facility89/100
Ohio average89/100
Do you like the activities here?
This facility93/100
Ohio average83/100
Do you usually enjoy how you spend your time?
This facility94/100
Ohio average87/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility100/100
Ohio average83/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Does the menu change often enough?
This facility53/100
Ohio average77/100
Do you have input on the food that is served?
This facility56/100
Ohio average68/100
Do you get enough fresh food options here?
This facility67/100
Ohio average81/100
Do you like the food here?
This facility76/100
Ohio average81/100
Do you look forward to mealtimes?
This facility78/100
Ohio average80/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Compare Independent Living around Columbus
The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Ohio Living Westminster – Thurber
+35%
+46%
-68%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Columbus (Harrison West)
128
Yes
A+
71
MCBRIDE, SYDNEY
25.0%
$5,411,392.00
$2,434,938.00
45%
30.90
5.1721
1
22
2
+35%+46%-68%Studio / 1 Bed / 2 Bed / 3 Bed
The Estates at Knightsbridge
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Columbus (Olentangy Commons)
-
Yes
A+
52
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
The Bristol Senior Living at Worthington Hills
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
SL
Senior Living
Columbus
-
Yes
A
31
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Wexner Heritage Village – Creekside at The Village
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Columbus (Berwick)
-
Yes
-
28
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed / 3 Bed
Ohio Living Westminster – Thurber
Type of care:
SNF
AL
Community:
Columbus (Harrison West)
Bed Count:
128
Pets Allowed:
Yes
Operator:
MCBRIDE, SYDNEY
CCN:
365416
Occupancy:
25.0%
Home Revenue:
$5,411,392.00
Payroll Costs:
$2,434,938.00
Payroll %:
45%
Avg Residents/Day:
30.90
Overall Rating:
Adj Nurse Hours:
5.1721
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
22
Severe Citations:
2
RN share vs State Avg:
+35%
+35%
Staffing vs State Avg:
+46%
+46%
Occupancy vs State Avg:
-68%
-68%
Bed Options:
Studio / 1 Bed / 2 Bed / 3 Bed
Places of interest near Ohio Living Westminster – Thurber
1.3 miles from city center
717 Neil Ave, Columbus, OH 43215
Calculate Travel Distance to Ohio Living Westminster – Thurber
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
113
Total Staff
82
Employees
31
Contractors
17,605
Total Hours (Quarter)
25
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 8.7 | No |
| Licensed Practical Nurse | 22 | 8.6 | Yes |
| Certified Nursing Assistant | 45 | 8.8 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.7hs shift avg
Nursing Staff ⓘ
86 staff
8.7hs shift avg
Physicians & Practitioners ⓘ
3 staff
7.9hs shift avg
Therapy Services ⓘ
17 staff
3.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
1.7hs shift avg
Dietary Services ⓘ
1 staff
7.7hs shift avg
Other Services ⓘ
3 staff
6hs shift avg
Contractor Analysis
8.5%
of total hours from contractors
1,503 contractor hours this quarter
Licensed Practical Nurse: 4
Certified Nursing Assistant: 8
Speech Language Pathologist: 5
Physical Therapy Aide: 2
Respiratory Therapy Technician: 4
Physical Therapy Assistant: 2
Qualified Social Worker: 1
Occupational Therapy Assistant: 3
Occupational Therapy Aide: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 37 | 8 | 45 | 6,888 | 91 | 100% | 8.8 |
| Registered Nurse | 14 | 0 | 14 | 3,349 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 18 | 4 | 22 | 2,610 | 88 | 97% | 8.6 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 957 | 63 | 69% | 7.8 |
| Mental Health Service Worker | 3 | 0 | 3 | 744 | 64 | 70% | 6 |
| Speech Language Pathologist | 0 | 5 | 5 | 703 | 68 | 75% | 4.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 503 | 65 | 71% | 7.7 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 376 | 66 | 73% | 5.7 |
| Nurse Aide in Training | 4 | 0 | 4 | 315 | 34 | 37% | 8.3 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 144 | 66 | 73% | 1.9 |
| Qualified Social Worker | 0 | 1 | 1 | 42 | 25 | 27% | 1.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 37 | 30 | 33% | 1.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 22 | 6 | 7% | 3.7 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 20 | 15 | 16% | 1.4 |
| RN Director of Nursing | 1 | 0 | 1 | 16 | 2 | 2% | 8 |
| Medical Director | 0 | 1 | 1 | 1 | 2 | 2% | 0.5 |
Health Inspection History
Inspections
Total health citations
22
Citations per inspection
3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 22 citations resulted from standard inspections; and 4 of 22 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Ohio averageOhio average: 0.3
Serious Health citations
2
2
122% worse than Ohio averageOhio average: 0.9
0 critical citations
2 serious citations
19 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
May 29, 2025
Corrected
Abuse/Neglect moderate citation
May 29, 2025
Corrected
Administration moderate citation
May 29, 2025
Corrected
Infection Control moderate citation
May 29, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: Ohio Living
Resident Census by Payment Source
29
Total Residents
Medicare
2
(6.9%)
ⓘ
Medicaid
9
(31%)
ⓘ
Private Pay/Other
18
(62.1%)
ⓘ
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.2
11% better than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.5
49% better than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.0%
Percent of long-stay residents whose need for help with daily activities has increased
3.0%
56% better than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.6%
Percent of long-stay residents whose ability to move independently worsened
11.6%
31% worse than Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.9%
78% better than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
7.9%
Percent of long-stay residents experiencing one or more falls with major injury
7.9%
131% worse than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.3%
Percent of long-stay high risk residents with pressure ulcers
3.3%
15% better than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
263% worse than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
7.9%
Percent of long-stay residents who received an antipsychotic medication
7.9%
6% better than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
In line with Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.7%
In line with Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.7%
In line with Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
25% better than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
72.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
72.7%
In line with Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$15K
79% lower than Ohio averageOhio average: $69K
Number of fines
1
46% fewer fines than Ohio averageOhio average: 1.9
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Ohio averageOhio average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$15K
Ohio average
$69K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 17, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 17, 2023
$15K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Ohio Living Westminster – Thurber based on CMS SNF Cost Reports.
Occupancy Rate
25.0%
↓ 12.2pp vs 2023
Net Income
-$1,124,111
↑ ~$1.4M vs 2023
Total Payroll
$2,960,021
↓ ~$1.5M vs 2023
Profit Margin
-20.8%
↑ 12.4pp vs 2023
Loading trend charts...
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