Inspection Report Summary
Most inspections at Olive Branch Assisted Living found no deficiencies, including the most recent annual inspection on May 20, 2025, which was perfect with no citations issued. Several complaint investigations over the past two years were unsubstantiated, covering allegations such as unlawful eviction, mistreatment, and inadequate care. The facility had isolated deficiencies in the past, notably a broken elevator in February 2024 that posed safety risks and a damaged ceiling cited in July 2023 as an immediate health and safety concern; both issues were addressed subsequently. Earlier inspections in 2022 and 2023 included a substantiated failure to safeguard resident property and a serious infection control deficiency related to COVID-19 precautions in May 2022, but these were not recent problems. Overall, the facility’s record shows improvement over time, with recent reports demonstrating compliance and no new deficiencies.
Deficiencies (last 5 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a July 2025 inspection.
Census over time
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Met with Licensing Program Analyst during complaint investigation |
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation |
| Troy Agard | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Met with Licensing Program Analyst during inspection |
| Gina Saucedo | Licensing Program Analyst | Conducted the inspection |
| Troy Agard | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Charles Arrieta | Administrator | Facility administrator met with the Licensing Program Analyst during the investigation |
| Troy Agard | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Met with Licensing Program Analyst during the investigation |
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation visit |
| Melissa Spaeth | Licensing Program Analyst | Initiated the complaint investigation on 07/25/2023 |
| Troy Agard | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Met with Licensing Program Analyst during inspection |
| Gina Saucedo | Licensing Program Analyst | Conducted the inspection and signed the report |
| Troy Agard | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Abeye Duguma | Licensing Program Analyst | Conducted the complaint investigation visit |
| Charles Arrieta | Executive Director | Facility administrator met during the investigation |
| Naira Margaryan | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Nicholas Reed | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Charles Arrieta | Administrator | Facility administrator interviewed during the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Charles Arrieta | Administrator | Facility administrator present during the investigation |
| Troy Agard | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Charles Arrieta | Administrator | Facility administrator who confirmed elevator repair delays and was present during the investigation |
| Troy Agard | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Charles Arrieta | Administrator | Facility administrator who met with the Licensing Program Analyst during the investigation |
| Troy Agard | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Charles Arrieta | Administrator | Facility administrator met during the investigation |
| Troy Agard | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Met with Licensing Program Analyst during complaint investigation |
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation visit |
| Troy Agard | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Gina Saucedo | Licensing Program Analyst | Conducted the inspection and authored the report |
| Rolly Ongkiko | Assistant Administrator | Met with Licensing Program Analyst during the inspection |
| Yolanda Lopez | MedTech | Met with Licensing Program Analyst upon arrival |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Gina Saucedo | Licensing Program Analyst | Conducted the complaint investigation |
| Charles Arrieta | Administrator | Facility administrator mentioned in report |
| Rolly Ongkiko | Assistant Administrator | Met with Licensing Program Analyst during inspection |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Melissa Spaeth | Licensing Program Analyst | Conducted the complaint investigation and cited the deficiency |
| Charles Arrieta | Administrator | Facility administrator present during the inspection |
| Rolando Ongkiko | Met with during the visit | |
| Troy Agard | Licensing Program Manager | Supervisor of the Licensing Program Analyst |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Interviewed regarding medical appointments and facility operations |
| Tihesha Smith | Licensing Program Analyst | Conducted the complaint investigation and site visits |
| Naira Margaryan | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Tihesha Smith | Licensing Program Analyst | Conducted the complaint investigation visit. |
| Charles Arrieta | Administrator | Facility administrator met during the investigation. |
| Naira Margaryan | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Joscelyn Martinez | Licensing Program Analyst | Conducted the complaint investigation |
| Charles Arrieta | Administrator | Facility administrator met during investigation |
| Nichelle Gillyard | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Met with Licensing Program Analyst during the visit |
| Joscelyn Martinez | Licensing Program Analyst | Conducted the unannounced Case Management Incident visit |
| Nichelle Gillyard | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Plan of Correction| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Facility administrator met during the inspection |
| Densie Ortiz | Designated staff observed taking visitor temperatures | |
| Joscelyn Martinez | Licensing Program Analyst | Conducted the prior annual visit and the Plan of Correction visit |
| Melissa Ruiz | Licensing Program Analyst | Conducted the Plan of Correction visit |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Met with during inspection and named in findings related to safeguarding resident property |
| Joscelyn Martinez | Licensing Program Analyst | Conducted complaint investigation |
| Melissa Ruiz | Licensing Program Analyst | Conducted complaint investigation |
| Nichelle Gillyard | Licensing Program Manager | Oversaw complaint investigation |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Met with Licensing Program Analyst during inspection |
| Joscelyn Martinez | Licensing Program Analyst | Conducted the inspection and authored the report |
| Nichelle Gillyard | Licensing Program Manager | Supervisor of the inspection |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| Charles Arrieta | Administrator | Facility administrator met with Licensing Program Analyst during the visit. |
| Alexander Pitz | Licensing Program Analyst | Conducted the unannounced infection control visit. |
| Cassandra Harris | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Loading inspection reports...



