Inspection Reports for Olive Grove Assisted Living and Memory Care
3014 E Indian School Rd, Phoenix, AZ 85016, United States, AZ, 85016
Back to Facility ProfileInspection Report Summary
The most recent inspection on August 14, 2025, found no deficiencies during the complaint investigation. Earlier inspections showed a pattern of deficiencies primarily related to medication administration, caregiver skills and documentation, resident service plans, and resident rights and dignity. Enforcement actions included several fines ranging from $500 to $2,250 for issues such as missing medical records, medication errors, and failure to investigate an allegation of sexual assault; all fines were paid in full. Most complaint investigations were unsubstantiated, with no notable substantiated complaints reported. The facility’s record shows improvement over time, with recent investigations consistently finding no deficiencies after a period of repeated citations and enforcement actions.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
13 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
251% worse than Arizona average
Arizona average: 3.7 deficiencies/yearDeficiencies per year
12
9
6
3
0
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 0
Date: Aug 14, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaint 00138333.
Complaint Details
Investigation of complaint 00138333
Findings
No deficiencies were found during the on-site investigation of complaint 00138333.
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 0
Date: Jul 31, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaints 00137029 and 00138112.
Complaint Details
Investigations of complaints 00137029 and 00138112
Findings
No deficiencies were found during the on-site investigation of complaints 00137029 and 00138112.
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Jul 3, 2025
Summary
A fine of $500 was imposed and has been paid in full as part of the enforcement action.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Fine imposed as part of enforcement action | Paid |
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 0
Date: Jun 6, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaints 00132641, 00129258, 00129260, and 00132732.
Complaint Details
Investigations of complaints 00132641, 00129258, 00129260, and 00132732
Findings
No deficiencies were found during the on-site investigation of complaints 00132641, 00129258, 00129260, and 00132732.
Enforcement Action
Enforcement
Fines: 2
Total: $1,000.00
Date: May 5, 2025
Summary
The enforcement resulted in civil fines totaling $1,000 for violations including lack of a medical record and failure to administer medication as ordered, with the medication issue being a repeat deficiency.
Fines & Penalties (2)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | One resident did not have a medical record. | — |
| $500.00 | One resident's medication was not administered in compliance with a medication order (repeat deficiency). | — |
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 1
Date: May 2, 2025
Visit Reason
One deficiency found related to residency agreements and termination notices.
Complaint Details
Investigation of case ID 00128052
Findings
One deficiency found related to residency agreements and termination notices.
Deficiencies (1)
R9-10-807.H.1-5 — Residency and Residency Agreements
Enforcement Action
Enforcement
Fines: 1
Total: $1,000.00
Date: Apr 1, 2025
Summary
A fine of $1,000 was imposed and has been paid in full as part of the enforcement action.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $1,000.00 | Fine imposed as part of enforcement action | Paid |
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Mar 26, 2025
Summary
The facility was found to have violated A.A.C. R9-10-803.J.1-6 by not conducting an investigation or creating an incident report related to a sexual assault allegation, resulting in a civil fine.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Failure to ensure that the facility conducted an investigation and created an incident report for an allegation of sexual assault. | — |
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 2
Date: Mar 26, 2025
Visit Reason
Two deficiencies found related to abuse reporting and resident dignity.
Complaint Details
Investigations of complaints 00123850 and 00123886
Findings
Two deficiencies found related to abuse reporting and resident dignity.
Deficiencies (2)
R9-10-803.J.1-6 — Administration and Abuse Reporting
R9-10-810.B.1 — Resident Rights and Dignity
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 0
Date: Feb 20, 2025
Visit Reason
No deficiencies were found during the on-site investigation of complaint 00115552.
Complaint Details
Investigation of complaint 00115552
Findings
No deficiencies were found during the on-site investigation of complaint 00115552.
Enforcement Action
Enforcement
Fines: 1
Total: $1,000.00
Date: Feb 4, 2025
Summary
The facility was fined $1,000.00 which has been paid in full as of 2025-03-12.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $1,000.00 | Fine related to enforcement action | Paid |
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 3
Date: Feb 4, 2025
Visit Reason
Three deficiencies found related to resident service plans, medical records, and medication administration.
Complaint Details
Investigations of complaints AZ00222731, AZ00222394, AZ00221631
Findings
Three deficiencies found related to resident service plans, medical records, and medication administration.
Deficiencies (3)
A. Except as required in subsection (B) — Resident Written Service Plan Deficiencies
C. A manager shall ensure that — Caregiver Services and Documentation
B. If an assisted living facility provides medication administration — Medication Compliance
Enforcement Action
Enforcement
Fines: 1
Total: $2,250.00
Date: Jan 14, 2025
Summary
The facility was fined $2,250.00 which has been paid in full, completing the enforcement action.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $2,250.00 | Fine related to enforcement action against the facility | Paid |
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 1
Date: Dec 27, 2024
Visit Reason
One deficiency found related to documentation of accident observers.
Complaint Details
Investigations of complaints AZ00220888 and AZ00221078
Findings
One deficiency found related to documentation of accident observers.
Deficiencies (1)
D. When a resident has an accident, emergency, or injury — Documentation of Observers
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 4
Date: Dec 19, 2024
Visit Reason
Four deficiencies found related to caregiver documentation, service plans, assisted living services, and medication administration.
Complaint Details
Investigations of complaints AZ00219983 and AZ00220431
Findings
Four deficiencies found related to caregiver documentation, service plans, assisted living services, and medication administration.
Deficiencies (4)
A. A manager shall ensure that — Caregiver Skills Verification
A. Except as required in subsection (B) — Resident Written Service Plan Deficiencies
C. A manager shall ensure that — Caregiver Services and Documentation
B. If an assisted living facility provides medication administration — Medication Compliance
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 6
Date: Nov 20, 2024
Visit Reason
Six deficiencies found related to caregiver skills, service plans, assisted living services, resident dignity, alert systems, and medication administration.
Complaint Details
Investigations of complaints AZ00218934, AZ00217883, AZ00217417, AZ00218301, AZ00218502, and AZ00218862
Findings
Six deficiencies found related to caregiver skills, service plans, assisted living services, resident dignity, alert systems, and medication administration.
Deficiencies (6)
A. A manager shall ensure that — Caregiver Skills Verification
A. Except as required in subsection (B) — Resident Written Service Plan Deficiencies
C. A manager shall ensure that — Caregiver Services and Documentation
B. A manager shall ensure that — Resident Rights and Dignity
E. A manager shall ensure that — Resident Alert Systems
B. If an assisted living facility provides medication administration — Medication Compliance
Enforcement Action
Enforcement
Fines: 5
Total: $2,250.00
Date: Nov 20, 2024
Summary
The enforcement resulted in five repeat deficiencies related to caregiving skills verification, service plans, documentation of services, resident treatment, and medication administration, leading to civil fines totaling $2,250.
Fines & Penalties (5)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | One caregiver's skills and knowledge were not verified and documented before providing physical health services to residents. | — |
| $1,000.00 | Two residents did not have service plans. | — |
| $250.00 | Services were not documented as provided for two residents. | — |
| $250.00 | Residents were not treated with dignity, respect, and consideration. | — |
| $250.00 | Three residents' medications were not administered in compliance with medication orders. | — |
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 11
Date: Sep 27, 2024
Visit Reason
Eleven deficiencies found related to manager designation, caregiver skills, service plans, assisted living services, documentation, medication administration, pest control, and pet licensing/vaccination.
Complaint Details
Investigations of complaints AZ00216421, AZ00216452, AZ00216514, AZ00216513, AZ00216517, AZ00216633, and AZ00216634
Findings
Eleven deficiencies found related to manager designation, caregiver skills, service plans, assisted living services, documentation, medication administration, pest control, and pet licensing/vaccination.
Deficiencies (11)
A. A governing authority shall — Manager Designation
A. A manager shall ensure that — Caregiver Skills Verification
A. Except as required in subsection (B) — Resident Written Service Plan Deficiencies
C. A manager shall ensure that — Caregiver Services and Documentation
B. A manager shall ensure that — Resident Rights and Dignity
A. A manager shall ensure that — Caregiver Documentation
B. If an assisted living facility provides medication administration — Medication Compliance
A. A manager shall ensure that — Pest Control Program Implementation
A. A manager shall ensure that — Pet Licensing
A. A manager shall ensure that — Pet Vaccination
36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition — First Aid Provision
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 0
Date: Sep 10, 2024
Visit Reason
No deficiencies were cited during the on-site investigation of complaint AZ00215239.
Complaint Details
Investigation of complaint AZ00215239
Findings
No deficiencies were cited during the on-site investigation of complaint AZ00215239.
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 0
Date: Aug 27, 2024
Visit Reason
No deficiencies were cited during the on-site investigation of multiple complaints.
Complaint Details
Investigations of complaints AZ00212300, AZ00212302, AZ00212555, AZ00212486, AZ00212612, AZ00213188, AZ00213524, AZ00214500, and AZ00215135
Findings
No deficiencies were cited during the on-site investigation of multiple complaints.
Enforcement Action
Enforcement
Fines: 1
Total: $500.00
Date: Aug 6, 2024
Summary
A fine of $500 was imposed and has been paid in full as part of the enforcement action.
Fines & Penalties (1)
| Amount | Reason | Status |
|---|---|---|
| $500.00 | Fine associated with enforcement action #00110765 | Paid |
Enforcement Action
Enforcement
Fines: 2
Total: $500.00
Date: Jun 24, 2024
Summary
The facility was found non-compliant for failing to verify caregiver skills and knowledge before providing physical health services and for not having a service plan for a former resident, resulting in civil fines.
Fines & Penalties (2)
| Amount | Reason | Status |
|---|---|---|
| $250.00 | Two caregivers' skills and knowledge were not verified and documented before providing physical health services. | — |
| $250.00 | One former resident did not have a service plan. | — |
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 11
Date: Jun 24, 2024
Visit Reason
Eleven deficiencies found related to manager designation, caregiver skills, service plans, assisted living services, documentation, medication administration, pest control, and pet licensing/vaccination.
Complaint Details
Investigations of complaints AZ00205566, AZ00202546, AZ00202554, AZ00202740, AZ00203527, AZ00205301, AZ00205417, AZ00205450, AZ00209955, AZ00211143, AZ00211655, and AZ00212090
Findings
Eleven deficiencies found related to manager designation, caregiver skills, service plans, assisted living services, documentation, medication administration, pest control, and pet licensing/vaccination.
Deficiencies (11)
A. A governing authority shall — Manager Designation
A. A manager shall ensure that — Caregiver Skills Verification
A. Except as required in subsection (B) — Resident Written Service Plan Deficiencies
C. A manager shall ensure that — Caregiver Services and Documentation
B. A manager shall ensure that — Resident Rights and Dignity
A. A manager shall ensure that — Caregiver Documentation
B. If an assisted living facility provides medication administration — Medication Compliance
A. A manager shall ensure that — Pest Control Program Implementation
A. A manager shall ensure that — Pet Licensing
A. A manager shall ensure that — Pet Vaccination
36-420. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition — First Aid Provision
Inspection Report
Complaint Investigation
Capacity: 115
Deficiencies: 0
Date: May 2, 2024
Visit Reason
No deficiencies were cited during the on-site investigation of complaints AZ00206605 and AZ00209827.
Complaint Details
Investigations of complaints AZ00206605 and AZ00209827
Findings
No deficiencies were cited during the on-site investigation of complaints AZ00206605 and AZ00209827.
Inspection Report
Capacity: 115
Deficiencies: 0
Date: Sep 8, 2023
Visit Reason
No deficiencies were found during the off-site initial inspection for a change of ownership.
Findings
No deficiencies were found during the off-site initial inspection for a change of ownership.
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