Inspection Reports for Olympics West Senior Living
929 Trosper Rd SW, Tumwater, WA 98512, United States, WA, 98512
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Inspection Report
Follow-Up
Deficiencies: 2
Nov 7, 2025
Visit Reason
The Department of Social and Health Services conducted a follow-up visit to the assisted living facility to assess correction of previously cited deficiencies.
Findings
The facility was found to have uncorrected deficiencies related to medication services and Medicaid policy compliance, resulting in civil fines totaling $700.00.
Deficiencies (2)
| Description |
|---|
| Failure to ensure a safe medication service for three residents due to unclear and specific medication orders. |
| Failure to ensure a Medicaid policy was signed for three residents, risking uninformed decisions about placement and financial circumstances. |
Report Facts
Civil fine amount: 400
Civil fine amount: 300
Number of residents affected: 3
Number of residents affected: 3
Total civil fines: 700
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Clinton Fridley | RN, Field Manager | Contact person for plan of correction and follow-up |
| Matt Hauser | Compliance Specialist | Signed the imposition of civil fines letter |
Inspection Report
Complaint Investigation
Census: 67
Deficiencies: 3
Jun 3, 2025
Visit Reason
The investigation was conducted due to multiple complaints including quality of care, physical environment issues, misappropriation of property, unqualified personnel, and nursing services concerns at Olympics West Senior Living.
Findings
The facility failed to ensure staff implemented the negotiated service agreement and properly trimmed residents' toenails, resulting in discomfort. There were also failures in reporting allegations of sexual abuse timely, and a deficiency unrelated to the original complaint was cited. Several citations were written for these failures.
Complaint Details
The complaint investigation included allegations of poor quality of care (long toenails, lack of shower assistance, resident fall with fractured ribs), physical environment issues (bed bugs, cockroaches, fleas), misappropriation of property (missing resident money), unqualified personnel (staff without license to pass medications), and nursing services (residents not receiving medications). The investigation found substantiated failures in care and reporting, with citations written.
Deficiencies (3)
| Description |
|---|
| Failure to implement negotiated service agreement and trim residents' toenails, causing discomfort and injury. |
| Failure to timely report allegations of sexual abuse by a staff member as required by mandatory reporting laws. |
| A deficiency not related to the original complaint was cited regarding fall and fracture care. |
Report Facts
Total residents: 67
Resident sample size: 5
Closed records sample size: 1
Complaint numbers referenced: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Phan Pham | Nurse Surveyor | Investigator who conducted the complaint investigation |
| Clinton Fridley | Adult Family Home Nurse Field Manager | Signed follow-up inspection letter and statement of deficiencies |
Inspection Report
Life Safety
Deficiencies: 6
Feb 3, 2025
Visit Reason
The Office of the State Fire Marshal conducted a fire safety inspection at the facility on 02/03/2025.
Findings
Multiple fire safety violations were found including combustible materials stored in prohibited areas, improper use of extension cords, debris on fire sprinkler heads, failed fire door latches, propped open doors, and multiple resident rooms with doors propped open.
Deficiencies (6)
| Description |
|---|
| Combustible material being stored in electrical room by room A200. |
| Health Services Director's office had multiple extension cords being used and microwave is plugged into an extension cord that is daisy chained to a power strip. |
| Fire sprinkler heads in kitchen are loaded with debris. |
| 2nd floor storage room across from room A200 failed to latch. |
| Health Services Director's office door propped open with wedge. |
| Multiple resident rooms throughout facility propped open with various items. |
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Crockett | Administrator | Named as Owner or Owner's Representative and signed the inspection documents. |
| Raul Murcia | Deputy State Fire Marshal | Conducted the inspection and signed the report. |
Inspection Report
Complaint Investigation
Census: 69
Deficiencies: 1
Feb 3, 2025
Visit Reason
The inspection was conducted as an unannounced on-site complaint investigation regarding infection control practices after two residents were diagnosed with influenza.
Findings
The facility failed to ensure staff members implemented appropriate infection control practices to prevent the spread of infection, specifically failing to ensure three staff members properly removed Personal Protective Equipment (PPE) after exiting residents' rooms, placing residents and staff at risk of infectious disease spread.
Complaint Details
The complaint involved infection control related to two residents diagnosed with influenza. The investigation substantiated a failure in infection control practices by staff.
Deficiencies (1)
| Description |
|---|
| Failure to ensure three staff members implemented appropriate infection control practices for PPE removal after exiting residents' rooms. |
Report Facts
Total residents: 69
Resident sample size: 4
Closed records sample size: 0
Number of staff members failing PPE removal: 3
Residents diagnosed with Influenza A: 2
Residents with symptoms: 28
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Phan Pham | Nurse Surveyor | Investigator who conducted the complaint investigation and on-site verification |
| Matt Crockett | Administrator | Administrator who signed the Plan/Attestation Statement acknowledging the deficiency and corrective actions |
| Staff B | Caregiver | Observed failing to properly remove PPE after exiting residents' rooms |
| Staff C | Medication Tech | Interviewed regarding infection control practices and PPE use |
| Staff D | Caregiver | Interviewed regarding infection control training and PPE removal |
| Staff A | Health Service Specialist | Interviewed about infection control education and staff training |
Inspection Report
Follow-Up
Census: 62
Deficiencies: 1
Jul 3, 2024
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to background checks.
Findings
The follow-up inspection on 07/03/2024 found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previous deficiencies related to background checks were corrected.
Deficiencies (1)
| Description |
|---|
| Failure to ensure a Washington State name and date-of-birth background check was completed for 1 of 3 sampled staff, placing 62 residents at risk. |
Report Facts
Residents at risk: 62
Sample size: 3
Resident census: 62
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Anissa Bearden | Licensor | Department staff who did the on-site verification |
| Maria Salas | ALF Complaint Investigator | Department staff who did the on-site verification |
Inspection Report
Follow-Up
Census: 62
Deficiencies: 1
Apr 22, 2024
Visit Reason
The Department of Social and Health Services conducted a follow-up visit to the assisted living facility to verify correction of previously cited deficiencies.
Findings
The facility failed to ensure a Washington State name and date-of-birth background check was completed for one staff member, resulting in a civil fine. This deficiency was previously cited and remains uncorrected.
Deficiencies (1)
| Description |
|---|
| Failure to ensure a Washington State name and date-of-birth background check was completed for one staff member. |
Report Facts
Civil fine amount: 400
Resident census: 62
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Cory Cisneros | Field Manager | Contact person for plan of correction and appeals. |
| Matt Hauser | Compliance Specialist | Signed the imposition of civil fine letter. |
Inspection Report
Follow-Up
Census: 62
Deficiencies: 2
Apr 17, 2024
Visit Reason
The Department completed a follow-up inspection of the Assisted Living Facility to verify correction of previously cited deficiencies related to nurse delegation and staff training.
Findings
The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previous deficiencies related to nurse delegation training and certification were corrected.
Complaint Details
The visit was complaint-related, triggered by allegations of staffing issues including non-trained staff performing nurse delegated tasks and financial exploitation. The financial exploitation allegation was not substantiated. The staffing allegation was substantiated with failed practice identified.
Deficiencies (2)
| Description |
|---|
| Facility failed to ensure required Registered Nurse Delegation training and documentation was in place for residents receiving RN delegated services, placing residents at risk due to untrained staff performing delegated nursing tasks. |
| Facility staff performed nurse delegated tasks without Nurse Delegation Certification and without Special Focus Diabetes Certification, specifically insulin injections to diabetic residents. |
Report Facts
Total residents: 62
Resident sample size: 6
Residents reviewed for RN Delegation training: 3
Insulin administration days: 31
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maria Salas | ALF Complaint Investigator | Conducted the complaint investigation and follow-up inspection |
| Anissa Bearden | Licensor | Participated in on-site verification during follow-up inspection |
| Cory Cisneros | Field Manager | Signed correspondence related to inspection and follow-up |
| Staff A | Caregiver/Nurse Delegate | Administered insulin without required Nurse Delegation Certification and Special Focus Diabetes Certification |
| Staff B | Caregiver/Nurse Delegate | Administered insulin without required Nurse Delegation Certification and Special Focus Diabetes Certification |
| Staff C | Nurse Delegator | Assumed Nurse Delegator role in March 2023; unable to credential Staff A and B properly |
| Staff D | Assisted Living Director | Interviewed and stated inability to find requested Nurse Delegation Credentials and Training Verification forms |
Inspection Report
Complaint Investigation
Census: 50
Deficiencies: 2
Mar 14, 2024
Visit Reason
The investigation was conducted due to allegations of false billing, quality of life and resident rights issues, and quality of care concerns related to medication administration for a named resident.
Findings
The Assisted Living Facility failed to ensure prompt efforts by management to resolve grievances and timely availability of physician-ordered medication for one sampled resident, resulting in risks to the resident's health and quality of life. Additional residents reviewed had no concerns.
Complaint Details
The complaint investigation was substantiated with findings of failed provider practice and citations written related to false billing, quality of life, resident rights, and quality of care issues.
Deficiencies (2)
| Description |
|---|
| The assisted living facility failed to ensure physician ordered medication was available in a timely manner for one of four sampled residents, resulting in Resident 1 not receiving prescribed skin treatment timely and placed at risk of worsening skin condition. |
| The assisted living facility failed to ensure prompt efforts were provided by management staff to resolve grievances in a timely manner for one sampled resident, placing residents at risk for unresolved concerns and decreased quality of life. |
Report Facts
Total residents: 50
Resident sample size: 4
Closed records sample size: 1
Amount withdrawn: 6005
Prorated amount credited: 2342
Total amount withdrawn: 8347
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Phan Pham | Nurse Surveyor | Conducted the on-site verification and complaint investigation |
| Cory Cisneros | Field Manager | Signed official correspondence related to inspection and compliance |
| Matt Crockett | Administrator | Signed plan of correction and attestation statements |
| Staff B | Health Services Director | Interviewed regarding physician orders and resident care |
| Staff C | Medication Aide | Interviewed regarding medication order review and filling |
| CC1 | Collateral Contact 1 | Interviewed regarding resident discharge and financial concerns |
| Staff A | Interviewed regarding unauthorized withdrawal and resident concerns |
Inspection Report
Complaint Investigation
Census: 65
Deficiencies: 5
Jul 5, 2023
Visit Reason
The inspection was an unannounced on-site complaint investigation conducted from 2023-05-15 through 2023-07-05, triggered by multiple complaints regarding quality of care, food services, admission and discharge rights, and resident assessments.
Findings
The investigation found failed provider practices including insufficient food quantities and snack availability, failure to provide special diets as ordered, improper discharge without 30-day notice, and failure to assess residents timely after changes in condition, including a stroke. Citations were written for these deficiencies.
Complaint Details
The complaint investigation involved allegations of inadequate special diets, insufficient food quantities and snacks, improper discharge without notice, failure to conduct change of condition assessments, and failure to assess residents after health changes. The investigation substantiated failed practices related to food services and resident assessments, resulting in citations.
Deficiencies (5)
| Description |
|---|
| Facility did not provide special diets (diabetic, low sodium) to fulfill physician ordered diets. |
| Insufficient quantities of food served and no snacks are leaving residents hungry. |
| Facility discharged a resident without a 30 day notice. |
| Facility did not do a change of condition assessment with a resident having a stroke. |
| Facility did not assess or address a resident with declining health in a timely manner. |
Report Facts
Total residents: 65
Resident sample size: 7
Closed records sample size: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jason Rose | Investigator | Department staff who conducted the on-site verification and investigation |
| Matt Crockett | Administrator | Named in Plan of Correction and attestation statements |
| Jessica Grey | Health Services Director | Named in Plan of Correction oversight |
| Amy | DSD | Named in Plan of Correction oversight |
| Chris | LED | Named in Plan of Correction oversight |
| Sharon | BOM | Named in Plan of Correction oversight |
| Jessica Luery | Health Services Director | Signed Plan of Correction on 7/20/23 |
| Christine Rodriguez | Life Enrichment Director | Signed Plan of Correction on 7/20/23 |
| Amy Tubach | Dietary Services Director | Signed Plan of Correction on 7/20/23 |
| Tom Findley | Maintenance Director | Signed Plan of Correction on 7/20/23 |
Inspection Report
Life Safety
Deficiencies: 15
Feb 14, 2023
Visit Reason
The Office of the State Fire Marshal conducted an inspection at the facility to assess compliance with fire safety and life safety codes.
Findings
The inspection found that all violations noted during previous related inspections have been corrected as of the 02/14/2023 inspection. However, the prior inspection on 12/08/2022 identified multiple deficiencies related to fire safety documentation and maintenance, including failure to provide required documentation for fire drills, hood cleaning, fire wall inspection, fire/smoke damper inspection, sprinkler system testing, kitchen suppression system servicing, fire alarm system testing, carbon monoxide alarm maintenance, emergency lighting testing, generator maintenance, and fire door inspection.
Deficiencies (15)
| Description |
|---|
| Facility failed to provide documentation showing fire drills are being conducted once per shift per quarter in 2022. |
| Facility failed to provide documentation of 1st semi-annual hood cleaning. |
| Facility failed to provide documentation of annual fire wall inspection. |
| Facility failed to provide documentation showing fire/smoke damper have been inspected in the last 4 years. |
| Facility failed to provide documentation for the automatic sprinkler system including five-year internal pipe testing, three-year dry system full flow trip, annual backflow report, and quarterly inspections. |
| Facility failed to provide documentation showing service technician for the kitchen suppression system is ICC/NAFED certified. |
| Facility failed to provide documentation showing 1st and 2nd semi-annual servicing of the kitchen suppression system. |
| Facility failed to provide documentation showing fusible links and/or auto sprinkler heads in kitchen suppression system have been replaced. |
| Facility failed to provide documentation showing that technician for the automatic fire alarm system is NICET II or ESA/NTS Certified. |
| Facility failed to provide documentation for the fire alarm system including annual inspection report and monthly inspection of smoke alarms. |
| Facility failed to provide documentation for smoke alarms including sensitivity test report and nuisance log. |
| Facility failed to provide documentation showing carbon monoxide alarms are being tested and maintained. |
| Facility failed to provide documentation showing 90-minute annual power test for the exit signs and emergency lighting. |
| Facility failed to provide documentation for the generator including annual servicing, log of weekly inspections, and monthly 30-minute full load test. |
| Facility failed to provide documentation showing annual fire door inspection. |
Report Facts
Inspection date: Feb 14, 2023
Inspection date: Dec 8, 2022
Next inspection scheduled: Jan 13, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Raul Murcia | Deputy State Fire Marshal | Signed inspection report and conducted the inspection |
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