Inspection Report
Complaint Investigation
Census: 125
Deficiencies: 1
Jan 23, 2026
Visit Reason
A complaint investigation survey was conducted from 01/22/2026 through 01/23/2026 due to allegations of roof leaks and water damage affecting the facility.
Findings
The facility failed to provide a safe, functional, sanitary, and comfortable environment due to active water leaks from the roof penetrating ceiling tiles and electrical fixtures, causing hazardous conditions and necessitating evacuation of 125 residents. The fire panel was tampered with, leading to a fire watch and evacuation orders.
Complaint Details
The complaint investigation was substantiated. The roof was leaking and a large laundry cart and wastebasket were full of dirty water. The leaking water caused damage and safety risks, leading to evacuation of residents and a fire watch due to tampering with the fire panel.
Severity Breakdown
Level 1: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to maintain a safe, functional, sanitary, and comfortable environment due to active water leaks causing hazardous conditions and evacuation. | Level 1 |
Report Facts
Residents evacuated: 125
Dates of evacuation: Evacuations occurred on 01/22/2026 and 01/23/2026.
Inspection Report
Complaint Investigation
Census: 125
Deficiencies: 1
Jan 23, 2026
Visit Reason
A complaint investigation survey was conducted from 01/22/2026 through 01/23/2026 to determine compliance with 42 C.F.R. Part 483 requirements for Long Term Care Facilities, triggered by a community reported complaint alleging roof leaks and water damage.
Findings
The facility failed to provide a safe, functional, sanitary, and comfortable environment due to active water leaks from the roof penetrating ceiling tiles and electrical fixtures, causing hazardous conditions and compromising life safety systems. This resulted in an emergency evacuation of 125 residents.
Complaint Details
The complaint investigation was substantiated. The complaint involved roof leaks and water damage causing unsafe conditions, confirmed by surveyor observations and staff interviews.
Severity Breakdown
Level 1: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed to maintain a safe, functional, sanitary, and comfortable environment due to active water leaks causing hazardous conditions and compromised life safety systems. | Level 1 |
Report Facts
Residents evacuated: 125
Dates of survey: Survey conducted from 2026-01-22 through 2026-01-23.
Inspection Report
Plan of Correction
Census: 127
Capacity: 155
Deficiencies: 7
Jan 12, 2026
Visit Reason
A complaint survey was conducted from 1/8/2026 through 1/12/2026 to determine compliance with 42 CFR Part 483, Requirements for Long-Term Care Facilities, following a community-reported complaint regarding biohazardous waste and garbage management.
Findings
The facility was found to have immediate jeopardy related to failure to maintain an effective infection prevention and control program, improper storage and disposal of biohazardous waste and sharps, accumulation of garbage blocking exit routes, and failure to maintain emergency preparedness and fire safety systems. Corrective actions and audits were planned and initiated.
Complaint Details
The complaint investigation was substantiated. The complaint alleged improper storage and disposal of biohazardous waste and garbage blocking exit routes. The facility was found noncompliant with multiple regulatory requirements, including infection control and safety hazards.
Severity Breakdown
Level 1: 5
Level 2: 2
Deficiencies (7)
| Description | Severity |
|---|---|
| Failure to maintain an infection prevention and control program, including improper storage and disposal of biohazardous waste and sharps in unsecured and unlocked areas. | Level 1 |
| Accumulation of garbage blocking exit routes and posing immediate hazard to resident safety. | Level 1 |
| Failure of governing body to ensure proper disposal and management of biohazardous waste and garbage, resulting in hazardous conditions. | Level 2 |
| Failure to maintain emergency preparedness plan, including failure to review and update annually. | Level 1 |
| Failure to maintain means of egress free of obstructions, including broken elevator door blocking access. | Level 2 |
| Failure to maintain kitchen hood suppression system and fire alarm system according to NFPA standards. | Level 1 |
| Failure to maintain automatic sprinkler system with required quarterly maintenance and testing. | Level 1 |
Report Facts
Deficiencies cited: 7
Census: 127
Total Capacity: 155
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Warren Kelsey | Administrator | Named in relation to findings on infection control and biohazardous waste management. |
| Director of Nursing Services | Mentioned in observations related to biohazardous waste storage and infection control. | |
| Assistant Maintenance Director | Acknowledged issues with biohazardous waste storage and garbage removal. | |
| Maintenance Director | Interviewed regarding sprinkler system maintenance and elevator door obstruction. |
Inspection Report
Complaint Investigation
Census: 127
Capacity: 155
Deficiencies: 8
Jan 8, 2026
Visit Reason
A complaint investigation survey was conducted from 1/8/2026 through 1/12/2026 to determine compliance with 42 CFR Part 483, Requirements for Long-Term Care Facilities, based on a community-reported complaint regarding biohazardous waste and trash blocking exit routes and other safety concerns.
Findings
The facility was found to have immediate jeopardy deficiencies related to infection prevention and control, specifically failure to maintain safe storage and disposal of biohazardous waste and sharps, resulting in hazardous conditions on four units. Additional deficiencies included improper disposal and accumulation of garbage blocking exit routes, failure of the governing body to ensure oversight of waste management, and failure to maintain an effective infection prevention and control program. The facility also failed to maintain proper emergency preparedness documentation and fire safety systems.
Complaint Details
The complaint investigation was initiated based on a community-reported complaint submitted to the Rhode Island Department of Health on 1/7/2026 alleging biohazardous waste and trash blocking exit routes and other safety hazards. The complaint was substantiated with findings of unsecured biohazardous waste, accumulation of garbage blocking exits, and failure of the governing body to ensure proper waste management.
Severity Breakdown
Immediate Jeopardy: 1
Past Noncompliance: 1
Level L: 1
Not Met: 4
Deficiencies (8)
| Description | Severity |
|---|---|
| Failure to maintain an effective infection prevention and control program, including improper storage and disposal of biohazardous waste and sharps, resulting in hazardous conditions on four units. | Immediate Jeopardy |
| Accumulation of garbage blocking exit routes and posing immediate hazard to resident safety. | Past Noncompliance |
| Governing body failed to ensure proper disposal and management of biohazardous waste and garbage, resulting in hazardous conditions and blocked exit routes. | Not Met |
| Failure to establish and maintain an infection prevention and control program that includes surveillance, reporting, and hand hygiene procedures. | Level L |
| Failure to review and update emergency preparedness plan annually and maintain required documentation. | — |
| Means of egress not maintained free of obstructions; broken elevator door blocked egress route. | Not Met |
| Failure to maintain kitchen hood suppression system and fire alarm system with required testing and maintenance. | Not Met |
| Failure to maintain automatic sprinkler system with required quarterly maintenance and testing. | Not Met |
Report Facts
Capacity: 155
Census: 127
Sharps containers observed: 14
Sharps containers observed: 9
Sharps containers observed: 5
Sharps containers observed: 5
Dates of last biohazardous waste removal: May 29, 2025
Dates of garbage removal hold: Nov 28, 2025
Dates of survey: Jan 8, 2026
Dates of survey: Jan 12, 2026
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Administrator | Acknowledged biohazardous waste disposal issues and inability to provide evidence of safe environment; involved in interviews and corrective action discussions | |
| Director of Nursing Services | DNS | Acknowledged biohazardous waste storage issues and inability to provide evidence of secured waste storage |
| Assistant Maintenance Director | Acknowledged unlocked biohazardous waste room and garbage removal issues | |
| Maintenance Director | Acknowledged elevator door obstruction and sprinkler system maintenance issues |
Inspection Report
Complaint Investigation
Deficiencies: 1
Sep 24, 2025
Visit Reason
A complaint investigation survey was conducted on 09/24/2025 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities, triggered by a community reported complaint regarding a resident who sustained a fall.
Findings
The investigation found that the facility failed to provide appropriate treatment and services for a resident who sustained a fall, including inadequate documentation of the fall, delayed notification to the physician, and failure to complete required assessments and monitoring post-fall.
Complaint Details
The complaint investigation was substantiated based on findings that the facility failed to meet quality of care requirements related to a resident fall incident on 09/19/2025, including inadequate assessment, documentation, and notification.
Severity Breakdown
D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to provide appropriate treatment and services to a resident who sustained a fall, including lack of documentation and delayed physician notification. | D |
Report Facts
Intake ID references: 2
Medication dosage: 1000
Medication dosage: 25
Minimum Data Set score: 15
Fall pain rating: 10
Fall pain rating: 0
Fall pain rating: 8
Fall pain rating: 10
Fall pain rating: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Interviewed by surveyor; reported finding resident on floor after fall | |
| Staff C | Interviewed by surveyor; acknowledged not performing assessment or notifying provider regarding incident | |
| Licensed Practical Nurse, Staff A | Licensed Practical Nurse | Authored progress note regarding resident fall and pain |
| Director of Nursing Services | Director of Nursing Services | Interviewed by surveyor; revealed facility's failure to consider fall as a fall and inability to provide evidence of notification |
| Nursing Assistant (NA), Staff F | Nursing Assistant | Reported assisting resident after fall |
Inspection Report
Complaint Investigation
Deficiencies: 1
Sep 17, 2025
Visit Reason
A complaint investigation survey was conducted at Orchard View Manor on 09/17/2025 to determine compliance with 42 CFR Part 483, requirements for Long Term Care Facilities.
Findings
A deficiency was identified related to dialysis care, specifically that the facility failed to ensure residents requiring dialysis received services consistent with professional standards of practice and their care plans. Documentation and medication administration for Sevelamer Carbonate were not consistently followed for two residents.
Complaint Details
The complaint investigation was based on intake ID references 2617672 and 2613179. The investigation found that Resident #1 and Resident #3, both diagnosed with CKD and receiving dialysis three times a week, had issues with medication administration and fluid restriction compliance related to Sevelamer Carbonate. The Director of Nursing was unable to provide evidence that fluid restrictions and medication administration orders were consistently followed.
Severity Breakdown
Level 2: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| The facility failed to ensure residents who require dialysis receive such services consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. | Level 2 |
Report Facts
Medication Administration Times: 3
Fluid Restriction Amount: 1000
MAR Review Dates: 14
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lorente Leonardo | Administrator | Signed the Plan of Correction on 10-03-2025 |
| Director of Nursing | Named in relation to inability to provide evidence of compliance with fluid restrictions and medication administration |
Inspection Report
Life Safety
Deficiencies: 0
Aug 28, 2025
Visit Reason
A follow-up Life Safety survey was conducted at the facility to verify correction of previous deficiencies.
Findings
All previous deficiencies were corrected, and no new deficiencies were identified during this follow-up survey.
Inspection Report
Complaint Investigation
Deficiencies: 0
Aug 21, 2025
Visit Reason
A complaint investigation survey was conducted at Orchard View Manor on 08/21/2025 to determine compliance with 42 C.F.R. Part 483, requirements for Long Term Care Facilities.
Findings
No deficiency was identified as a result of this complaint investigation survey.
Complaint Details
The survey was complaint-related with intake ID reference numbers 2594991. No deficiencies were found.
Inspection Report
Plan of Correction
Deficiencies: 1
Aug 13, 2025
Visit Reason
This document is a Plan of Correction related to a complaint investigation survey conducted to determine compliance with nursing home regulations, specifically regarding radiology and diagnostic services.
Findings
The facility failed to provide timely diagnostic x-ray services for a resident, resulting in delayed diagnosis and treatment. The nursing staff received in-service education on diagnostic services policy, and corrective actions include auditing STAT x-ray orders and ensuring timely completion of orders.
Complaint Details
The visit was triggered by a complaint investigation (intake ID reference numbers 2587830 and 2581543) regarding failure to provide timely diagnostic x-ray services to a resident who sustained a fall and was admitted to the hospital with a hip fracture.
Severity Breakdown
Level D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to provide or obtain timely diagnostic x-ray services for a resident, resulting in delayed diagnosis and treatment. | Level D |
Report Facts
Complaint intake reference numbers: 2
Dates related to resident incident: 3
Inspection Report
Life Safety
Deficiencies: 2
Jul 31, 2025
Visit Reason
A life safety code survey was conducted on July 31, 2025, to assess compliance with fire safety regulations and related standards.
Findings
The facility was found not in compliance with life safety code regulations, including issues with self-closing doors and the emergency power supply system generator maintenance and testing. Deficiencies were identified related to fire rated cross corridor doors not closing and latching properly, and failure to document generator load testing to meet required standards.
Deficiencies (2)
| Description |
|---|
| Doors with self-closing devices were not maintained properly; fire rated cross corridor doors on the B unit did not close and latch properly. |
| Electrical Systems - Essential Electric System generator maintenance and testing was deficient; the facility failed to document calculations of the load on the generator during monthly load tests to confirm meeting minimum requirements. |
Report Facts
Date of survey: Jul 31, 2025
Plan of correction completion date: Aug 20, 2025
Plan of correction completion date: Aug 21, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Director | Interviewed regarding fire rated cross corridor doors and generator load testing | |
| Physical Plant Director | Educated about need for compliance and responsible for overseeing corrective actions |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 31, 2025
Visit Reason
A complaint investigation survey was conducted at this Nursing Home from 07/30/2025 through 07/31/2025 to determine compliance with 42 C.F.R. Part 483, requirements for Long Term Care Facilities.
Findings
No deficiencies were identified as a result of this complaint investigation survey.
Complaint Details
The survey was complaint-related, involving intake ID reference numbers 2568226, 2567920, 178496, 178497, and 2572806. No deficiencies were found.
Inspection Report
Follow-Up
Deficiencies: 0
Jul 31, 2025
Visit Reason
A follow-up to a previous Recertification survey was conducted to verify correction of prior deficiencies.
Findings
All previous deficiencies related to the health survey were corrected and no new deficiencies were identified during this follow-up survey.
Inspection Report
Re-Inspection
Deficiencies: 4
Jul 31, 2025
Visit Reason
A revisit survey was conducted on July 31, 2025, to assess correction of previous deficiencies cited on June 26, 2025, during a Life Safety Code survey.
Findings
The facility was found not to be in compliance with all regulations surveyed. Deficiencies included doors with self-closing devices that did not close and latch properly, and failure to maintain the Emergency Power Supply System (EPSS) generator according to required standards.
Severity Breakdown
D: 2
F: 2
Deficiencies (4)
| Description | Severity |
|---|---|
| Doors in an exit passageway, stairway enclosure, or hazardous area were not self-closing and kept in the closed position as required by NFPA 101 standards. | D |
| Fire rated cross corridor doors on the B unit would not close and latch properly. | D |
| The Emergency Power Supply System (EPSS) generator was not maintained in accordance with NFPA 99, NFPA 101, and NFPA 110 standards. | F |
| Facility failed to document calculations of the load on the generator in Kilowatts during monthly load tests to confirm meeting minimum 30% of name plate rating for 12 of 12 months reviewed. | F |
Report Facts
Deficiencies cited: 4
Completion date for corrections: Jul 24, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance Director | Interviewed regarding fire rated cross corridor doors and generator maintenance |
Inspection Report
Annual Inspection
Census: 122
Capacity: 166
Deficiencies: 13
Jun 26, 2025
Visit Reason
A recertification survey and complaint investigation survey ACTS reference number 101421 was conducted from 06/23/2025 through 06/26/2025 to determine compliance with 42 C.F.R. Part 483, requirements for Long Term Care Facilities, State licensure and emergency preparedness surveys.
Findings
Deficiencies were identified related to accident hazards with loose shower safety rails, pain management issues including medication reconciliation and monitoring, food safety violations including unlabeled and undated food items, infection control breaches, life safety code violations including doors with self-closing device failures, unsecured handrails, pest control program deficiencies, and maintenance issues with fire alarm systems and emergency power supply.
Deficiencies (13)
| Description |
|---|
| Facility failed to ensure resident environment remained free of accident hazards; loose and detached shower safety rails observed in multiple units. |
| Pain management inadequate for Resident ID #330; failure to monitor withdrawal symptoms and medication reconciliation errors. |
| Residents not free from significant medication errors related to methadone dosing and administration. |
| Food safety violations including unlabeled and undated food items in walk-in refrigerator and freezer. |
| Ice machine had black matter inside; maintenance education needed. |
| Facility failed to maintain administration in a manner to ensure highest practicable well-being of residents. |
| Infection prevention and control program deficiencies; failure to maintain PPE use and isolation precautions. |
| Facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition; exhaust hood cleaning overdue. |
| Handrails in multiple units were loose and not securely affixed to walls. |
| Facility failed to maintain effective pest control program; ants and cockroaches observed. |
| Life Safety Code deficiencies including doors without self-closing devices, fire alarm system maintenance failures, and emergency power supply system deficiencies. |
| Electrical equipment deficiencies including improper use of extension cords and power strips. |
| Storage of oxygen cylinders not properly marked or segregated; lack of approved precautionary signage. |
Report Facts
Residents present: 122
Total licensed capacity: 166
Inspection dates: 2025-06-23 to 2025-06-26
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff H | Nurse Practitioner | Named in pain management and medication error findings related to Resident ID #330 |
| Staff F | Registered Nurse | Acknowledged loose safety rails in shower stalls |
| Staff G | Maintenance Staff | Acknowledged loose and detached safety rails in shower rooms |
| Staff I | Nurse Practitioner | Involved in methadone dosing and medication reconciliation issues |
| Staff K | Nursing Assistant | Failed to perform hand hygiene and PPE use in infection control findings |
| Staff D | Licensed Practical Nurse | Unaware of neutropenic precautions and PPE use |
| Director of Nursing | Director of Nursing | Responsible for ensuring compliance with pain management, medication reconciliation, infection control, and other deficiencies |
| Maintenance Director | Maintenance Director | Responsible for ensuring compliance with life safety code, equipment maintenance, pest control, and other facility maintenance issues |
| Food Service Director | Food Service Director | Responsible for food safety compliance including labeling, dating, and ice machine cleanliness |
Inspection Report
Complaint Investigation
Deficiencies: 0
May 29, 2025
Visit Reason
A complaint survey was conducted at the nursing home to determine compliance with 42 C.F.R. Part 483, requirements for Long Term Care Facilities.
Findings
No deficiencies were identified during the complaint survey conducted on 05/29/2025.
Complaint Details
The complaint survey referenced ACTS number 101014 and was conducted to assess compliance with regulatory requirements. No deficiencies were found.
Inspection Report
Follow-Up
Deficiencies: 0
May 29, 2025
Visit Reason
A follow-up to a previous complaint survey was conducted at this facility to verify correction of prior deficiencies.
Findings
All previous deficiencies were corrected and no new deficiencies were identified during this follow-up survey.
Inspection Report
Complaint Investigation
Deficiencies: 0
Apr 29, 2025
Visit Reason
A complaint survey was conducted at the nursing home to determine compliance with 42 C.F.R. Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were identified during the complaint survey.
Complaint Details
The survey was conducted based on complaint reference numbers 100516 and 100588. No deficiencies were found, indicating no substantiated issues.
Inspection Report
Complaint Investigation
Deficiencies: 0
Apr 16, 2025
Visit Reason
A complaint survey was conducted at this Nursing Home to determine compliance with 42 C.F.R. Part 483, requirements for Long Term Care Facilities.
Findings
No deficiencies were identified during the complaint survey.
Complaint Details
The complaint survey, ACTS reference number 100440, was conducted to investigate compliance. No deficiencies were found, indicating no substantiated issues.
Inspection Report
Complaint Investigation
Deficiencies: 4
Apr 2, 2025
Visit Reason
A complaint survey was conducted on 04/02/2025 to determine compliance with 42 C.F.R. Part 483 requirements for Long Term Care Facilities, based on complaint allegations with ACTS reference numbers 100196, 100223, 100172, and 100146.
Findings
Deficiencies were identified related to failure to meet professional standards of quality in comprehensive care plans, failure to provide therapeutic diets and fluid restrictions as ordered by physicians, failure to maintain accurate and complete resident medical records, and failure to maintain a safe, functional environment due to a cracked glass door panel.
Complaint Details
The visit was complaint-related with ACTS reference numbers 100196, 100223, 100172, and 100146. The complaint survey identified multiple deficiencies as described in the findings.
Deficiencies (4)
| Description |
|---|
| Failure to obtain daily weights for Resident ID #1 as ordered by physician from 3/28/2025 through 4/1/2025. |
| Failure to ensure Resident ID #1 received prescribed therapeutic diets and fluid restrictions as ordered by the physician. |
| Failure to maintain accurate, complete, and confidential medical records for Resident ID #1, including fluid intake documentation and medication administration records. |
| Failure to maintain a safe, functional, and comfortable environment due to a cracked glass panel on the inner door of the facility's entrance. |
Report Facts
Fluid restriction amount: 2000
Fluid intake provided: 1320
Date of survey: Apr 2, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Dietitian | Interviewed regarding therapeutic diets and fluid restrictions for Resident ID #1. |
| Director of Nursing Services | Interviewed regarding documentation of daily weights and fluid intake; responsible for ensuring compliance. | |
| Director of Social Services | Responsible for ensuring compliance with social service assessments and care plans. | |
| Physical Plant Director | Responsible for ensuring compliance related to the cracked glass door panel. |
Inspection Report
Complaint Investigation
Census: 23
Deficiencies: 1
Mar 26, 2025
Visit Reason
A complaint survey was conducted on 3/26/2025 through 3/27/2025 to determine compliance with 42 C.F.R. Part 483, Requirements for Long Term Care Facilities, based on a community reported complaint alleging that 23 residents did not have functioning call lights.
Findings
The facility was found to have inadequate resident call systems, with approximately 30 residents lacking functioning call lights and using hand bells instead. The issue has been ongoing for months, posing safety concerns, and the call light system requires replacement and repair.
Complaint Details
The complaint investigation was substantiated, revealing that 23 residents lacked functioning call lights and used hand bells as an alternative. Multiple staff interviews confirmed the ongoing issue and safety concerns.
Deficiencies (1)
| Description |
|---|
| Resident Call System not adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or centralized staff work area. |
Report Facts
Residents without functioning call lights: 23
Residents affected in 4 units: 21
Residents interviewed with no call light: 4
Date quotes for call light system replacement: 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Registered Nurse | Acknowledged no call light for Resident ID #1 |
| Staff B | Medication Technician | Acknowledged no call light for Resident ID #2 |
| Staff C | Nursing Assistant | Acknowledged no call light for Resident ID #3 |
| Staff D | Licensed Practical Nurse | Acknowledged no call light for Resident ID #4 |
| Director of Nursing Services | Interviewed regarding call light system issues | |
| Director of Maintenance | Interviewed regarding call light system replacement and ongoing issues | |
| Administrator | Acknowledged ongoing call light issue during interview |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 29, 2025
Visit Reason
A complaint survey was conducted at this nursing home on 01/29/2025 to determine compliance with 42 C.F.R. Part 483, requirements for Long Term Care Facilities.
Findings
No deficiencies were identified during the complaint survey.
Complaint Details
The survey was conducted based on complaint ACTS reference numbers 99358, 99273, 99294. No deficiencies were found.
Inspection Report
Plan of Correction
Deficiencies: 0
Dec 19, 2024
Visit Reason
An off-site desk audit was conducted to review all previous deficiencies cited on December 3, 2024.
Findings
Based on an acceptable plan of correction and supporting documentation, all previous deficiencies have been corrected and the facility is in compliance with all regulations surveyed.
Inspection Report
Complaint Investigation
Deficiencies: 1
Dec 3, 2024
Visit Reason
A complaint survey was conducted at Orchard View Manor from 11/29/2024 through 12/3/2024 to determine compliance with 42 C.F.R. Part 483 requirements for Long Term Care Facilities, triggered by a community reported complaint alleging that a resident fell, experienced increased pain, and impaired mobility.
Findings
The facility failed to meet professional standards of quality related to comprehensive care plans and ensuring proper x-ray procedures were followed for a resident. Specifically, the facility did not ensure all ordered x-rays were obtained, and documentation was incomplete, leading to inadequate assessment of the resident's condition.
Complaint Details
The complaint alleged that the resident fell, experienced increased pain, and impaired mobility. The investigation found that the resident was admitted to the hospital with new fractures after incomplete x-rays were obtained and inadequate documentation was provided by the facility.
Deficiencies (1)
| Description |
|---|
| Failure to meet professional standards of quality in comprehensive care plans, specifically related to ensuring residents receive treatment and care in accordance with physician's orders for x-rays. |
Report Facts
Dates of survey: Survey conducted from 2024-11-29 through 2024-12-03
Reference numbers: Complaint survey reference numbers 98578 and 98688
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Registered Nurse (RN) | Resident's nurse who reported on x-ray procedures and pain during surveyor interview |
| Administrator | Signed the plan of correction document |
Inspection Report
Complaint Investigation
Deficiencies: 1
Oct 23, 2024
Visit Reason
A complaint survey was conducted from 10/23/2024 through 10/24/2024 to determine compliance with 42 C.F.R. Part 483 requirements for Long Term Care Facilities.
Findings
The facility failed to ensure that residents received treatment and care in accordance with professional standards of practice relative to physician's orders for one resident who was a new admission. Specifically, an antibiotic order (Keflex 500 mg) was not transcribed or administered as ordered.
Complaint Details
The complaint survey referenced multiple ACTS numbers and was substantiated by findings that the facility did not follow physician's orders for medication administration for Resident ID #1, a new admission with diagnoses including UTI and dementia.
Severity Breakdown
Level D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to meet professional standards of quality in ensuring residents receive treatment and care according to physician's orders, specifically for a new admission resident whose antibiotic order was not transcribed or administered as ordered. | Level D |
Report Facts
ACTS reference numbers: 97555, 97784, 98051, 98067, 98115
Medication dosage: 500
Dates of survey: 10/23/2024 through 10/24/2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse, Staff A | Acknowledged resident did not receive antibiotic as ordered during surveyor interview on 10/23/2024 | |
| Nurse Practitioner, Staff B | Indicated expectation that on-call provider orders would be completed during surveyor interview on 10/23/2024 | |
| Director of Nursing Services | Acknowledged physician's order for Keflex had not been transcribed or administered as ordered |
Inspection Report
Follow-Up
Deficiencies: 0
Oct 10, 2024
Visit Reason
A follow-up to a previous complaint survey was conducted at this facility to verify correction of prior deficiencies.
Findings
All previous deficiencies were corrected and no new deficiencies were identified during this follow-up survey.
Inspection Report
Complaint Investigation
Deficiencies: 2
Sep 12, 2024
Visit Reason
A Complaint/Incident Investigation Survey was conducted from 2024-09-10 through 2024-09-12 to determine compliance with 42 C.F.R. Part 483 requirements for Long Term Care Facilities, triggered by a community reported complaint regarding a resident's suicide attempt on 2024-09-07.
Findings
The survey identified Immediate Jeopardy level deficiencies related to failure to provide 1:1 supervision for a resident who attempted suicide, failure to notify appropriate parties including family and physician, failure to send the resident for psychiatric evaluation, and failure to ensure resident safety and adequate supervision. The facility implemented a corrective action plan and completed in-service training on trauma informed consent and suicide attempt/threat policies.
Complaint Details
The investigation was initiated due to a community reported complaint submitted to the Rhode Island Department of Health alleging that Resident ID #1 attempted suicide on 2024-09-07 with a belt around their neck and the family was not informed. The complaint was substantiated with findings of failure to provide adequate supervision and notification.
Severity Breakdown
Immediate Jeopardy: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to keep a resident free from neglect related to suicide attempt, including lack of 1:1 supervision, failure to notify physician and family, and failure to send resident for psychiatric evaluation. | Immediate Jeopardy |
| Failure to ensure resident environment is free from accident hazards and provide adequate supervision to prevent accidents. | Immediate Jeopardy |
Report Facts
Dates of survey: Survey conducted from 2024-09-10 to 2024-09-12
Resident Mental Status Score: 12
Deficiency tags: 2
Inspection Report
Complaint Investigation
Deficiencies: 0
Sep 6, 2024
Visit Reason
A complaint survey was conducted at Orchard View Manor on 09/06/2024 to determine compliance with 42 C.F.R. Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were identified during the complaint survey.
Complaint Details
The survey was complaint-related with ACTS reference numbers 97121, 97247, and 97355. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 0
Aug 5, 2024
Visit Reason
A complaint investigation survey was conducted at the facility on 08/05/2024 to determine compliance with Federal and State Laws and Regulations.
Findings
No deficiencies were identified during the complaint investigation survey.
Complaint Details
Complaint investigation survey referenced ACTS numbers 96880, 96936, and 96966; no deficiencies were found.
Report Facts
ACTS reference numbers: 96880, 96936, 96966
Inspection Report
Plan of Correction
Deficiencies: 0
Jul 29, 2024
Visit Reason
An off-site desk audit was conducted on July 29, 2024, to review all previous deficiencies cited on July 2, 2024.
Findings
Based on an acceptable plan of correction and supporting documentation, all deficiencies have been corrected and the facility is in compliance with all regulations surveyed.
Inspection Report
Follow-Up
Deficiencies: 0
Jul 29, 2024
Visit Reason
An off-site desk audit was conducted on July 29, 2024, to review all previous deficiencies cited on June 24 and June 26, 2024.
Findings
Based on an acceptable plan of correction and supporting documentation, all deficiencies have been corrected. The facility is in compliance with all regulations surveyed.
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 24, 2024
Visit Reason
A complaint investigation survey was conducted at the facility on 07/24/2024 to determine compliance with Federal and State Laws and Regulations.
Findings
No deficiencies were identified during the complaint investigation survey.
Complaint Details
Complaint investigation survey, ACTS reference numbers 96708, 96751.
Inspection Report
Complaint Investigation
Deficiencies: 1
Jul 2, 2024
Visit Reason
A complaint investigation survey was conducted from 7/1/2024 through 7/2/2024 to determine compliance with Federal and State Laws and Regulations based on a complaint alleging concerns about the status of Resident ID #1's left lateral lower leg wound.
Findings
The facility failed to provide necessary treatment and services to prevent pressure ulcers for Resident ID #1, who developed an actual pressure injury. The wound physician's recommendations were not implemented timely, resulting in untreated pressure wounds for up to 19 days. Interviews confirmed lack of treatment orders until the surveyor brought attention to the wounds.
Complaint Details
The complaint was received from the Rhode Island Department of Health on 6/27/2024 alleging concerns about Resident ID #1's left lateral lower leg wound status while being evaluated in the Emergency Department of an acute care hospital. The complaint was substantiated based on record reviews and interviews.
Deficiencies (1)
| Description |
|---|
| Failure to provide necessary treatment and services to prevent pressure ulcers for Resident ID #1, resulting in an actual pressure injury. |
Report Facts
Days without treatment order: 19
Days without treatment order: 12
Complaint receipt date: Jun 27, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Administrator | Named in relation to acknowledging lack of treatment orders for wounds until surveyor's attention. |
Inspection Report
Annual Inspection
Census: 113
Capacity: 166
Deficiencies: 9
Jun 24, 2024
Visit Reason
A recertification survey and complaint investigation survey were conducted at Orchard View Manor from 6/24/2024 through 6/26/2024 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities, including state licensure and emergency preparedness surveys.
Findings
Deficiencies were cited in multiple areas including failure to post survey results in a readily accessible area, failure to keep residents free from abuse, failure to meet professional standards for care plans, failure to obtain weekly weights as ordered, failure to provide treatment and care for residents with deep vein thrombosis, failure to ensure dialysis services met professional standards, failure to complete annual performance reviews for nursing assistants, failure to maintain food safety and sanitation standards, failure to conduct required fire drills, and failure to maintain an infection prevention and control program.
Deficiencies (9)
| Description |
|---|
| Facility failed to post the results of the most recent survey in a readily accessible area for residents, staff, and public. |
| Facility failed to keep residents free from verbal, mental, sexual, or physical abuse, corporal punishment, or involuntary seclusion for 1 of 3 residents reviewed. |
| Facility failed to ensure services met professional standards of practice for 2 of 4 residents reviewed relative to obtaining weekly weights. |
| Facility failed to provide treatment and care in accordance with professional standards for 1 resident with a history of deep vein thrombosis. |
| Facility failed to ensure residents requiring dialysis received services consistent with professional standards of practice for 1 resident reviewed. |
| Facility failed to complete an annual performance review for every nurse aide at least once every 12 months for 4 of 7 nurse aides reviewed. |
| Facility failed to prepare, store, and serve food according to professional standards of food service safety. |
| Facility failed to conduct fire drills at least quarterly on all shifts as required. |
| Facility failed to establish and maintain an infection prevention and control program to prevent and control communicable diseases and infections. |
Report Facts
Capacity: 166
Census: 113
Deficiencies cited: 9
Weekly weights documented: 4
Weekly weights not obtained: 3
Fire drills frequency: 1
Nurse aides without annual review: 4
Inspection Report
Complaint Investigation
Deficiencies: 4
Apr 19, 2024
Visit Reason
A complaint investigation survey was conducted at Orchard View Manor from 04/19/2024 through 04/23/2024 based on complaint reference numbers 95216, 95291, 95177, and 95269.
Findings
The facility failed to provide adequate supervision to prevent elopements for Resident ID #4, who eloped multiple times resulting in hospital transfers. The facility also failed to assess the resident's elopement risk and implement interventions. Additionally, the facility failed to report elopements to the licensing agency within required timeframes and did not follow their own policies related to elopements and AMA discharges.
Complaint Details
The complaint investigation was substantiated. The facility failed to provide adequate supervision and failed to report elopements involving Resident ID #4, resulting in immediate jeopardy findings.
Severity Breakdown
Immediate Jeopardy: 1
Deficiencies (4)
| Description | Severity |
|---|---|
| Failure to provide adequate supervision to prevent elopements for Resident ID #4, resulting in multiple elopements and hospitalizations. | Immediate Jeopardy |
| Failure to report elopements to the licensing agency within 24 hours as required. | — |
| Failure to assess and implement interventions for elopement risk following incidents. | — |
| Failure to follow facility policy regarding elopements and AMA discharges. | — |
Report Facts
Complaint reference numbers: 4
Dates of survey: 5
Number of elopements by Resident ID #4: 3
Distance resident eloped: 0.5
Distance resident eloped: 6.7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Nursing Assistant | Accompanied Resident ID #4 during behavioral health appointment and involved in elopement incident |
| Staff B | Registered Nurse | Observed resident outside facility and provided information about elopement incident |
| Director of Nursing Services | Interviewed during survey; responsible for ongoing compliance and unable to explain resident's return after elopement | |
| Regional Director of Nursing | Informed of immediate jeopardy and involved in survey process |
Inspection Report
Complaint Investigation
Deficiencies: 2
Feb 15, 2024
Visit Reason
A complaint investigation survey was conducted at Orchard View Manor on 02/15/2024 to determine compliance with Federal and State Laws and Regulations, specifically regarding baseline care plans and quality of care.
Findings
The facility failed to develop and implement baseline care plans within 48 hours of admission for 3 residents reviewed, and failed to promptly identify and intervene during an acute change in a resident's condition related to a fall. Deficiencies were found in comprehensive person-centered care planning and quality of care.
Complaint Details
The complaint investigation survey reference number 94385 was conducted to assess compliance with baseline care planning and quality of care requirements. Findings substantiated that baseline care plans were not completed timely for residents #1, #2, and #3, and that the facility failed to promptly identify and intervene in a resident's acute condition change related to a fall.
Severity Breakdown
F: 1
G: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to develop and implement a baseline care plan within 48 hours of admission for 3 residents. | F |
| Failure to promptly identify and intervene during an acute change in a resident's condition related to a fall. | G |
Report Facts
Resident IDs with deficient baseline care plans: 3
Date of survey: Feb 15, 2024
Inspection Report
Follow-Up
Deficiencies: 0
Jan 30, 2024
Visit Reason
An off-site desk audit was conducted on January 30, 2024, to review all previous deficiencies cited on January 3, 2024.
Findings
Based on an acceptable plan of correction and supporting documentation, all deficiencies have been corrected and the facility is in compliance with all state regulations surveyed.
Inspection Report
Complaint Investigation
Deficiencies: 2
Jan 3, 2024
Visit Reason
A complaint investigation survey was conducted from 01/02/2024 through 01/03/2024 to determine compliance with Federal and State Laws and Regulations based on complaint reference numbers 93630, 93612, 93611, 93596, 93586, and 93604.
Findings
Deficiencies were identified related to Resident Rights and Resident Records. The facility failed to treat a hospice resident with respect and dignity during assistance with eating, and failed to maintain accurate medical records for the resident's breakfast meal intake.
Complaint Details
The complaint alleged that nursing staff failed to assist a resident's roommate who had woken up hungry, and staff did not save or wake the resident to eat dinner. The investigation found the resident required extensive assistance with eating, and staff did not provide adequate feeding assistance or document meal intake accurately.
Deficiencies (2)
| Description |
|---|
| Facility failed to treat each resident with respect and dignity and provide assistance with eating during meals for one hospice resident (Resident ID #5). |
| Facility failed to maintain medical records that are accurately documented in accordance with professional standards and practices for one hospice resident reviewed for the breakfast meal. |
Report Facts
Complaint reference numbers: 6
Date of survey completion: Jan 3, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Nursing Assistant | Observed assisting resident with eating while on cell phone and unable to explain behavior. |
| Director of Nursing Services | Interviewed and acknowledged expectations for staff to assist residents with eating and document meal intake accurately. | |
| Dietary Aide Staff B | Interviewed and indicated responsibility for assembling resident meal trays. |
Inspection Report
Complaint Investigation
Deficiencies: 1
Dec 5, 2023
Visit Reason
A complaint investigation survey was conducted at Orchard View Manor on 12/05/2023 to determine compliance with Federal and State Laws and Regulations related to accident hazards, supervision, and devices.
Findings
The facility failed to ensure a resident's environment was free of accident hazards, resulting in a resident falling out of bed due to inadequate assistance and mattress air deflation. The resident required assistance of two staff members for bed mobility, but care plans and documentation did not clearly reflect this need.
Complaint Details
The complaint investigation was substantiated with findings that the facility did not provide adequate supervision and assistance devices to prevent accidents, specifically for Resident ID #1 who fell out of bed on 12/2/2023.
Deficiencies (1)
| Description |
|---|
| Failure to ensure the resident environment remains free of accident hazards, resulting in a resident fall. |
Report Facts
Resident ID: 1
Mental Status Score: 15
Pain Level: 2.5
Staff Assistance: 2
Date of MDS Assessment: Oct 17, 2023
Date of OT Visit: Feb 12, 2023
Date of Rehab Screen: Oct 11, 2023
Date of Progress Note: Dec 2, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Nursing Assistant | CNA assisting resident when resident fell out of bed on 12/2/2023 |
| Staff B | Physical Therapist | Revealed resident coded as total dependence for bed mobility on OT visit |
| Director of Nursing Services | Responsible for ensuring compliance with care plan requirements |
Inspection Report
Complaint Investigation
Deficiencies: 1
Nov 9, 2023
Visit Reason
A complaint investigation survey was conducted on 11/09/2023 to determine compliance with Federal and State Laws and Regulations based on complaint reference numbers 92915, 92841, and 92847.
Findings
The survey found deficiencies related to failure to provide necessary ADL care, specifically showers, to a resident unable to carry out activities of daily living. Documentation and evidence showed the resident did not receive showers regularly from 9/28/2023 to 10/28/2023, and staff failed to complete weekly shower audits as required.
Complaint Details
The complaint alleged that a resident was not being washed well and certain areas were rarely being washed. The complaint was investigated and deficiencies were cited based on observations, record reviews, and staff interviews.
Deficiencies (1)
| Description |
|---|
| Failure to ensure a resident unable to carry out activities of daily living received necessary personal hygiene care, including showers, for 1 of 3 residents reviewed. |
Report Facts
Mental Status Score: 15
Deficiencies cited: 1
Dates without showers: 30
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse Staff A | Licensed Practical Nurse | Interviewed on 11/9/2023 and acknowledged no documentation of showers from 9/28/2023 to 10/28/2023. |
| Director of Nursing Services | Director of Nursing | Responsible for ensuring compliance with shower policy and acknowledged discontinuation of weekly shower audits in July 2023. |
Inspection Report
Complaint Investigation
Deficiencies: 1
Oct 31, 2023
Visit Reason
A complaint investigation was conducted from 10/30/2023 to 10/31/2023 to determine compliance with Federal and State Laws and Regulations based on complaint reference numbers 92789 and 92732.
Findings
The facility failed to report an accident resulting in hospitalization for two residents within the required timeframe. A resident was admitted to the hospital with injuries from a fall that was not reported to the Rhode Island Department of Health as required. The Director of Nursing acknowledged the failure to report the incident.
Complaint Details
The complaint involved an alleged unwitnessed head first fall from bed on 10/26/23 resulting in head laceration, loss of consciousness, and hospitalization. The facility did not report the incident to the Rhode Island Department of Health as required.
Deficiencies (1)
| Description |
|---|
| Failure to report an accident resulting in hospitalization for two residents within the required timeframe. |
Report Facts
Complaint reference numbers: 2
Residents involved: 2
Mental Status score: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Micaliak | Administrator | Signed the report and plan of correction |
| Director of Nursing | Acknowledged failure to report accident resulting in hospitalization |
Inspection Report
Follow-Up
Deficiencies: 0
Aug 8, 2023
Visit Reason
A follow-up to a previous recertification survey was conducted at this facility to verify correction of prior deficiencies.
Findings
All previous deficiencies were corrected and no new deficiencies were identified during this follow-up survey.
Inspection Report
Annual Inspection
Census: 124
Capacity: 166
Deficiencies: 8
Jun 27, 2023
Visit Reason
A Recertification Survey was conducted at this Nursing Home between 06/26/2023 through 07/06/2023 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
The survey identified multiple deficiencies including failures in medication self-administration, accuracy of assessments, services provided meeting professional standards, infection control, emergency preparedness, and life safety code compliance. Immediate Jeopardy was identified but removed after corrective actions. The facility failed to ensure proper treatment, care, and documentation in several areas affecting resident safety and quality of care.
Severity Breakdown
Level D: 2
Level J: 3
Deficiencies (8)
| Description | Severity |
|---|---|
| Facility failed to ensure self-administration of medications was clinically appropriate for residents observed with medications at bedside. | Level D |
| Facility failed to ensure assessment accurately reflected residents' status for physical restraints, weight gain, special treatments, and hospice services. | Level D |
| Facility failed to ensure services provided met professional standards related to nurse transcription of orders and physician authorization. | Level J |
| Facility failed to ensure residents received treatment and care in accordance with professional standards for wounds, hydration, nutrition, and infection control. | Level J |
| Facility failed to ensure emergency preparedness compliance with 42 CFR §483.73. | — |
| Facility failed to maintain life safety code compliance including discharge from exits and portable fire extinguishers. | — |
| Facility failed to ensure proper storage, labeling, and administration of drugs and biologicals. | — |
| Facility failed to ensure infection prevention and control program was effective. | — |
Report Facts
Census: 124
Total Capacity: 166
Deficiencies cited: 8
Residents affected: 124
Missed maintenance opportunities: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| S. Chevallier | Administrator | Named in relation to Immediate Jeopardy notification and plan of correction signature |
Inspection Report
Complaint Investigation
Deficiencies: 0
Apr 3, 2023
Visit Reason
A Complaint/Incident Investigation Survey was conducted at Orchard View Manor on 04/03/2023 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were cited as a result of this survey.
Complaint Details
The survey was conducted for ACTS Reference Numbers 89606 and 89529. No deficiencies were found.
Inspection Report
Plan of Correction
Deficiencies: 0
Jan 31, 2023
Visit Reason
An off-site desk audit was conducted on January 31, 2023 for all previous deficiencies cited on December 22, 2022.
Findings
Based on an acceptable plan of correction and supporting documentation, all deficiencies have been corrected. The facility is in compliance with all regulations surveyed.
Inspection Report
Follow-Up
Deficiencies: 0
Jan 10, 2023
Visit Reason
A follow-up to a previous complaint investigation survey was conducted at this facility.
Findings
All previous deficiencies were corrected and no new deficiencies were identified.
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 10, 2023
Visit Reason
A Complaint/Incident Investigation Survey and a Follow up to a previous survey were conducted at this Nursing Home on 01/10/2023 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were cited as a result of this survey.
Complaint Details
The survey was conducted as a complaint/incident investigation with reference numbers 88599 and 88512, and included a follow-up to a previous survey.
Inspection Report
Complaint Investigation
Deficiencies: 2
Dec 9, 2022
Visit Reason
A Complaint/Incident Investigation Survey and Focus Infection Control Survey were conducted on 12/09/2022 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities, triggered by a community reported complaint to the Rhode Island Department of Health on 12/7/2022 alleging that many CNAs did not clean residents properly.
Findings
Deficiencies were cited related to failure to provide reasonable accommodation of resident needs and preferences for showers, and failure to develop and implement comprehensive person-centered care plans for residents requiring mechanical lifts and Hoyer lifts. Interviews and record reviews revealed residents did not receive showers as scheduled and care plans did not reflect safe transfer methods using Hoyer lifts.
Complaint Details
The complaint was substantiated based on record review and staff interviews indicating that CNAs did not clean residents well and residents did not receive showers as scheduled.
Deficiencies (2)
| Description |
|---|
| Failure to provide reasonable accommodation of resident needs and preferences for showers for 1 of 3 residents reviewed. |
| Failure to develop and implement comprehensive person-centered care plans for 2 of 3 residents reviewed requiring mechanical lifts and Hoyer lifts. |
Report Facts
Date of survey: Dec 9, 2022
Complaint date: Dec 7, 2022
Brief Interview for Mental Status score: 14
Brief Interview for Mental Status score: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Certified Nursing Assistant (CNA) | Interviewed regarding care provided to Resident #1 |
| Staff B | Licensed Practical Nurse (LPN) | Interviewed regarding care and transfer of Resident #1 |
| Director of Nursing | Interviewed regarding shower preferences and care plans for residents | |
| Director of Nursing Services | Interviewed regarding care plans and transfer methods for Resident #1 and #2 |
Inspection Report
Complaint Investigation
Deficiencies: 1
Nov 14, 2022
Visit Reason
A Complaint/Incident Investigation Survey was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities, triggered by allegations that a resident did not receive their afternoon Clonazepam dose during their stay.
Findings
Deficiencies were cited related to failure to ensure residents were free from significant medication errors, specifically that one resident did not receive 28 ordered afternoon doses of Clonazepam as documented in medication administration records and hospital discharge orders.
Complaint Details
The complaint was substantiated as the facility failed to ensure a resident received his/her ordered afternoon Clonazepam doses from 10/14/2022 through 11/10/2022, totaling 28 missed doses. The Director of Nursing was unable to provide evidence that the doses were administered as ordered.
Deficiencies (1)
| Description |
|---|
| Facility failed to ensure residents were free from significant medication errors, evidenced by one resident not receiving ordered afternoon doses of Clonazepam. |
Report Facts
Missed medication doses: 28
Date of survey: Nov 14, 2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Mocavero | Administrator | Named in relation to responsibility for compliance and inability to provide evidence of medication administration |
Inspection Report
Complaint Investigation
Deficiencies: 1
Oct 17, 2022
Visit Reason
A complaint/incident investigation survey was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
A state deficiency was identified related to dietetic services where the facility continued to serve resident meals on dinnerware that was not of good quality, specifically using 6-ounce Styrofoam cups and 5-ounce plastic cups instead of durable and aesthetically pleasing materials.
Complaint Details
Complaint investigation ACTS Reference Numbers 87195, 87188, 87190, 87194 survey was conducted. State deficiencies were identified.
Deficiencies (1)
| Description |
|---|
| Facility failed to serve resident meals on dinnerware of good quality such as ceramic, plastic, or other durable and aesthetically pleasing materials; beverages were served in 6-ounce Styrofoam cups or 5-ounce plastic cups. |
Report Facts
Survey date: Oct 17, 2022
Cup sizes: 6
Cup sizes: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Stephanie Chocnallah | Administrator | Interviewed during survey; unable to provide evidence why beverages were not served in cups of good quality |
Inspection Report
Complaint Investigation
Deficiencies: 1
Aug 23, 2022
Visit Reason
A complaint/incident investigation survey was conducted at Orchard View Manor on 08/23/2022 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
A state deficiency was identified related to the facility's failure to serve resident meals on dinnerware of good quality, specifically the use of Styrofoam plates and plastic silverware instead of durable and aesthetically pleasing materials. The dietary department was found to be using Styrofoam plates and plastic utensils regularly, substituting them when dinnerware ran out.
Complaint Details
The investigation was conducted following complaint reference numbers 86345 and 86354. The deficiency was substantiated based on observations and staff interviews confirming the use of Styrofoam plates and plastic utensils during meal service.
Deficiencies (1)
| Description |
|---|
| Facility failed to serve resident meals on dinnerware of good quality such as ceramic, plastic, or other durable and aesthetically pleasing materials; Styrofoam plates and plastic silverware were used. |
Inspection Report
Follow-Up
Deficiencies: 0
Jun 24, 2022
Visit Reason
An off-site desk audit was conducted on June 24, 2022, to review all previous deficiencies cited on June 3, 2022.
Findings
Based on an acceptable plan of correction and supporting documentation, all deficiencies have been corrected. The facility is in compliance with all regulations surveyed.
Inspection Report
Plan of Correction
Deficiencies: 7
Jun 3, 2022
Visit Reason
A Recertification, COVID-19 Vaccination Compliance, and Complaints Investigation Survey was conducted at Orchard View Manor from 05/31/2022 through 06/03/2022 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities, including state licensure and emergency preparedness surveys.
Findings
Multiple deficiencies were cited related to professional standards of care, accident hazards and supervision, nutrition and hydration maintenance, respiratory care, oxygen administration, food safety, and environmental conditions. The facility failed to meet several regulatory requirements as evidenced by record reviews, staff interviews, and observations.
Deficiencies (7)
| Description |
|---|
| Facility failed to meet professional standards of quality related to physician's order for skin treatment for Resident ID #3. |
| Facility failed to ensure adequate supervision to prevent accidents related to smoking hazards for Residents ID #16, 17, and 77. |
| Facility failed to maintain acceptable parameters of nutritional status and fluid restrictions for Residents ID #85, 109, 99, and 107. |
| Facility failed to provide respiratory care consistent with professional standards for Residents ID #3, 31, 107, and 113. |
| Facility failed to ensure oxygen tubing was changed and documented per policy for Resident ID #3 and others. |
| Facility failed to ensure food safety requirements including proper food dating, storage, and employee hygiene in kitchen and unit kitchens. |
| Facility failed to provide a safe, functional, sanitary, and comfortable environment related to microwave condition in kitchenette. |
Report Facts
Residents reviewed: 5
Residents reviewed: 4
Residents reviewed: 3
Residents reviewed: 4
Microwaves available: 5
Deficiencies cited: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Nurse | Acknowledged inaccurate transcription of physician's order and smoking supervision issues |
| Regional Nurse | Interviewed regarding order accuracy and supervision expectations | |
| Director of Nursing Services | DNS | Interviewed regarding fluid restriction, smoking supervision, oxygen administration, and weight monitoring |
| Staff B | Nurse | Acknowledged weight documentation issues |
| Staff C | Nurse | Observed removing and replacing oxygen tubing label |
| Cook Staff D | Cook | Observed food safety violations in kitchen |
| Staff E | Dietary Aide | Observed preparing food with exposed beard |
| Staff G | Dietary Aide | Observed handling clean dishes with exposed beard |
| Food Service Director | Responsible for food safety compliance and audits |
Inspection Report
Complaint Investigation
Census: 121
Capacity: 166
Deficiencies: 0
Apr 8, 2022
Visit Reason
A Complaint/Incident Investigation Survey was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities and vaccine requirements per C19 Health Care Staffing Vaccination guidelines.
Findings
No deficiencies were cited as a result of this survey.
Complaint Details
The survey was conducted based on complaint/incident references 84345, 84204, 83988, and 83936.
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 2, 2022
Visit Reason
A Complaint/Incident Investigation Survey was conducted at this Nursing Home to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were cited as a result of this survey.
Complaint Details
The survey was conducted as a complaint/incident investigation with ACTS Reference Numbers 83753 and 82571. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 1
Dec 3, 2021
Visit Reason
A Complaint/Incident Investigation Survey was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
The facility failed to ensure that a resident with mental disorder or psychosocial adjustment difficulty received appropriate treatment and services to attain the highest practicable mental and psychosocial well-being. Deficiencies were cited related to treatment and services for mental/psychosocial concerns.
Complaint Details
The investigation was complaint-driven, referenced as ACTS Reference Number 82579. The complaint was substantiated as deficiencies were cited related to treatment and services for mental/psychosocial concerns.
Deficiencies (1)
| Description |
|---|
| Failure to ensure a resident with mental disorder or psychosocial adjustment difficulty received appropriate treatment and services to attain the highest practicable mental and psychosocial well-being. |
Report Facts
Brief Interview for Mental Status (BIMS) score: 14
MDS assessment date: Sep 13, 2021
Social service note date: Jun 9, 2021
Nursing note date: Sep 20, 2021
Social service note date: Nov 16, 2021
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed on 12/4/2021; unable to provide evidence that the resident had been provided treatment and services. |
| Veteran's psych counselor | Resident ID #1 was seen by this counselor on 12/3/2021 and had follow-up appointments scheduled. | |
| Social Services Director | Social Services Director | Has overall responsibility for monitoring the plan of correction. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Aug 25, 2021
Visit Reason
A Complaint/Incident Investigation Survey was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were cited as a result of this survey.
Complaint Details
The survey was conducted as a complaint/incident investigation with ACTS Reference Numbers 81126, 81109, and 80981. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 0
Aug 16, 2021
Visit Reason
A Complaint/Incident Investigation Survey was conducted at this Nursing Home on 08/16/2021 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were cited as a result of this survey.
Complaint Details
The survey was conducted as a complaint/incident investigation under ACTS Reference Number 80976. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 0
Jun 17, 2021
Visit Reason
A COVID-19 Focused Infection Control Survey and a federal complaint investigation survey were conducted by the Center for Health Facilities and Regulation on 06/17/2021.
Findings
The facility was found to be in compliance with 42 CFR §483.80 Infection Control regulations and has implemented the CMS and CDC recommended practices to prepare for COVID-19.
Complaint Details
The visit was triggered by a federal complaint investigation survey numbers 78589 and 78727.
Inspection Report
Follow-Up
Deficiencies: 0
Mar 22, 2021
Visit Reason
An off-site desk audit was conducted on March 18, 2021, to review all previous deficiencies cited on March 4, 2021.
Findings
Based on an acceptable plan of correction, all deficiencies have been corrected and the facility is in compliance with all regulations surveyed.
Inspection Report
Re-Inspection
Census: 111
Capacity: 166
Deficiencies: 3
Mar 4, 2021
Visit Reason
A Recertification Survey was conducted at Orchard View Manor from 03/01/2021 through 03/04/2021 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities, including state licensure and emergency preparedness surveys.
Findings
The facility was determined to not be in compliance with the requirements and deficiencies were identified related to tube feeding management, medication labeling and storage, and infection prevention and control practices including PPE use and hand hygiene.
Deficiencies (3)
| Description |
|---|
| Failure to ensure residents fed through feeding tubes receive appropriate treatment and services to prevent complications, including failure to verify tube placement with a stethoscope prior to medication administration. |
| Failure to properly label drugs and biologicals with resident names and expiration dates, and failure to store medications in locked compartments with proper temperature controls. |
| Failure to establish and maintain an infection prevention and control program, including inadequate use of PPE, failure to perform hand hygiene, and failure to clean eye protection after resident care. |
Report Facts
Licensed Capacity: 166
Census: 111
Sample Residents: 6
Medication Storage Rooms Reviewed: 2
Medication Carts Reviewed: 6
Inspection Report
Complaint Investigation
Deficiencies: 0
Feb 15, 2021
Visit Reason
A Complaint/Incident Investigation Survey was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were cited as a result of this survey.
Complaint Details
The survey was complaint/incident investigation related, with multiple ACTS reference numbers listed. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 21, 2021
Visit Reason
A Complaint/Incident Investigation Survey was conducted to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities.
Findings
No deficiencies were cited as a result of this survey.
Complaint Details
Complaint/Incident Investigation Survey, ACTS Reference Number 78025, conducted to determine compliance with regulatory requirements.
Inspection Report
Follow-Up
Deficiencies: 0
Jan 20, 2021
Visit Reason
An off-site desk audit was conducted on January 20, 2021 for all previous deficiencies cited on December 28, 2020.
Findings
Based on an acceptable plan of correction, all deficiencies have been corrected. The facility is in compliance with all regulations surveyed.
Inspection Report
Routine
Census: 107
Capacity: 166
Deficiencies: 1
Jan 15, 2021
Visit Reason
A COVID-19 focused infection control survey was conducted by the Center for Health Facilities and Regulation to assess compliance with infection control regulations and CDC recommended practices.
Findings
The facility was found not to be in compliance with 42 CFR §483.80 Infection Control regulations, specifically failing to ensure staff utilized personal protective equipment (PPE) properly and residents practiced social distancing.
Deficiencies (1)
| Description |
|---|
| Failure to ensure staff utilized personal protective equipment (PPE) relative to wearing a face mask while in the facility and failure to ensure residents practiced social distancing. |
Report Facts
Capacity: 166
Census: 107
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