Inspection Reports for Our Promise Care Homes at Wake Drive

NC, 27587

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Deficiencies per Year

4 3 2 1 0
2021
2025
High Moderate Unclassified

NC DHSR Star Rating History

DateRatingScoreMeritsDemeritsType
Jul 30, 2024
99.55.56Annual Inspection
Nov 1, 2022
102.52.50Annual Inspection
Aug 9, 2021
83100Follow-Up Inspection
Aug 9, 2021
73027Re-Issued
Inspection Report Biennial Survey Census: 6 Capacity: 6 Deficiencies: 4 May 27, 2025
Visit Reason
DHSR Construction Section conducted a Biennial Survey to ensure compliance with the 2005 Rules 10A NCAC 13G for Family Care Homes and the applicable portions of the 2018 North Carolina Building Code for small non-ambulatory care facilities.
Findings
The survey identified deficiencies including non-compliance with fire safety rehearsal requirements, dirty return filters, a loose toilet base, and lint buildup in the exterior dryer vent causing potential safety and pest issues.
Deficiencies (4)
Description
Fire drills are conducted on the same day during a staff meeting for all three shifts with only one full evacuation annually, not meeting the requirement for at least four rehearsals per year on each shift.
Return filters in each room were dirty and not routinely replaced or cleaned.
Toilet was loose at the base in the Jack and Jill bathroom, posing a risk of leaks and slipping hazards.
Exterior dryer cap had lint buildup causing the flap to stay partially open, risking pest infestation and blocked air discharge.
Report Facts
Number of residents: 6 Number of fire rehearsals required: 4
Employees Mentioned
NameTitleContext
Kelly MyersSurveyorReported the findings of the DHSR Construction Section Biennial Survey
Inspection Report Routine Deficiencies: 3 Apr 15, 2021
Visit Reason
The Adult Care Licensure Section conducted an initial survey of Nurturing Nest Family Care Home on 04/15/2021 to assess compliance with personal care, health care, medication administration, and residents' rights regulations.
Findings
The facility failed to provide adequate personal care and repositioning to a resident resulting in an open wound and inflammation; failed to ensure referral and follow-up for acute health care needs including therapy and fall prevention; and failed to administer prescribed medication for agitation/aggression as ordered, placing residents at risk of harm.
Severity Breakdown
Type B Violation: 2 Type A2 Violation: 1
Deficiencies (3)
DescriptionSeverity
Failed to provide personal care and repositioning to Resident #2 who required total care, resulting in an open wound to the left buttock and inflammation of the left great toe.Type B Violation
Failed to ensure referral and follow-up for acute health care needs of Residents #1 and #2, including failure to notify PCP of episodes of aggression and agitation, failure to provide ordered physical and occupational therapy, failure to use ordered fall mat, and failure to report wounds.Type A2 Violation
Failed to administer Clonazepam as ordered for Resident #1 for agitation/aggression, with medication not given for 10 of 12 days despite documented episodes.Type B Violation
Report Facts
Episodes of agitation/aggression: 22 Days medication not administered: 10 Medication tablets remaining: 23 Wound size: 1
Employees Mentioned
NameTitleContext
AdministratorFacility Administrator was out of state during survey; responsible for reviewing PCP notes and processing orders.
Owner/Approved AdministratorFacility Owner served as point of contact and filled in as Administrator during survey; involved in communication about care and deficiencies.
Personal Care Aide (PCA)Provided care to residents, documented shift reports, and reported lack of knowledge about wounds and medication administration.
Medication Aide (MA)Administered medications and reported not always giving Clonazepam per family request; unaware of wounds on Resident #2.
Hospice NurseUnaware of wounds on Resident #2 until survey; expected to be informed of new wounds.
Primary Care Provider (PCP) for Resident #1Not informed timely of Resident #1's episodes of agitation/aggression or medication administration issues; expected notification for evaluation and medication changes.
Primary Care Provider (PCP) for Resident #2Not informed of Resident #2's wounds until survey; expected notification for wound evaluation.

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