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Assisted Living in Santa Clara

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Pacific Gardens

Assisted Living in Santa Clara

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Pacific Gardens

2384 Pacific Dr, Santa Clara, CA 95051 View map
Overview of Pacific Gardens

Experience the best of your golden years with Pacific Gardens, a blissful community in Santa Clara, CA, offering assisted living and memory care. A compassionate and highly trained team provides exceptional care tailored to residents’ needs 24/7 to ensure their comfort and safety. Promoting a vibrant and welcoming environment, the community strives to maintain residents’ independence while helping with their personal needs and cognitive conditions.

Recreational activities are conducted according to residents’ interests and capabilities, ensuring they remain active and socially engaged. Delightful and healthy meals are served daily to cater to residents’ dietary needs and preferences. With state-of-the-art amenities and exceptional services, residents enjoy the highest quality of life in retirement.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
California average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
California average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
California average: 3.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
California average: 4.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 54m per day

This home provides 11% less nursing time per resident than the California average.

California average: 4h 23m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 104

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the California average
Occupancy rate 68.3%
Residents per day 71
Occupancy rate
68.3%
Residents per day
71

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

57% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$23.6M
Profit
$1.4M
Privately-owned community Operated by a business corporation.
Home revenue
$23,554,668.00
Profit
$1,443,508.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.5M
44.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.7M
Total costs $22.1M
Bed community size
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
21 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 63 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
68%
6% lower than California average

California average: 73%

Occupied beds
71 / 104
Average residents 87 per day

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceAugust 31, 2004
CountySANTA CLARA

Additional Licensing Details

RCFE Number435294024

Ownership & Operating Entity

Pacific Gardens is legally operated by Community Home Partners Llc.

Staffing & Medical

1 service
Licensed Nurses/CNAs

Amenities & Lifestyle

0 amenities
Specific ProgramsCARE Options, Dining, Wellness, Activities, Gallery

Dining & Nutrition

Food DescriptionPacific Gardens prides itself on the quality of its dining experience, using the freshest, high-quality ingredients for delicious, healthy chef-prepared meals.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 2-story

Dining services icon
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Dining Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
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Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Wellness Programs icon

Wellness Programs

Types of Care at Pacific Gardens

Assisted Living Memory Care
Contact Pacific Gardens

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

9 visits

California average: 16 visits

Breakdown by visit type

4 total complaint visits

5 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

13 total complaint visits

7 other visits

4 complaint investigations Info Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.

Investigations can have many visits.

California average: 10 complaint investigations

4 official inspections Info Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.

California average: 4 official inspections

0 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

0 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Latest inspection

Date August 26, 2025
Annual Inspection

1 deficiency

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

California average: 8 deficiencies

Inspection Report Summary for Pacific Gardens

Most inspections found no deficiencies, and several complaint investigations were unsubstantiated, indicating the facility generally meets licensing requirements. The most recent report from August 26, 2025, was clean with no deficiencies cited during the annual inspection. Earlier reports noted a medication error in February 2025 where the wrong medication was given but caused no harm, and a minor technical violation in July 2023 involving over-the-counter medication found in a resident’s room without proper authorization. No fines, enforcement actions, or severe deficiencies were reported. The facility appears to have maintained or improved compliance over time, with recent inspections showing no issues.

Compare Assisted Living around Santa Clara The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Ellore Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Santa Clara
303
No
49
0
3
0
1
8.9%
Tasman Asl Opco Tenant Llc;Oakmont Mgmt. Group Llc
Studio / 1 Bed
Westmont of Morgan Hill
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Morgan Hill
112
Yes
37
3
14
5
15
75.9%
Morgan Hill Senior Lvg Lp; Westmont Living Inc
Studio / 1 Bed / 2 Bed
Pacific Gardens
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Santa Clara
104
No
63
4
4
0
21
68.3%
Community Home Partners Llc
Studio / 1 Bed

Places of interest near Pacific Gardens

Address 2.9 miles from city center

Address 2384 Pacific Dr, Santa Clara, CA 95051

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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