Inspection Reports for Pacific Living Centers of Bend

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Inspection Report Capacity: 15 Deficiencies: 30 Dec 10, 2024
Visit Reason
State-compiled facility profile showing 5 inspections from 2021 to 2024 with deficiency history and enforcement notices
Findings
Across multiple inspections from 2021 to 2024, the facility exhibited numerous deficiencies including food sanitation violations, medication administration and tracking issues, failure to report abuse, inadequate staff training, and building safety concerns. Some deficiencies were corrected over time, while others remained uncorrected as of the latest inspections.
Deficiencies (30)
Description
C0240 - Resident Services Meals, Food Sanitation Rule: Failed to ensure food was handled and kitchen maintained in accordance with Food Sanitation Rules including undated/unlabeled foods, expired foods, improper storage, and lack of temperature monitoring
Z0142 - Administration Compliance: Failed to follow licensing rules for Residential Care and Assisted Living Facilities
C0000 - Comment: Findings of re-licensure and other surveys documented
C0231 - Reporting & Investigating Abuse-Other Action: Failed to report resident altercations to local SPD
C0302 - Systems: Tracking Control Substances: Failed to have system for accurately tracking controlled substances for sampled residents
C0305 - Systems: Resident Right to Refuse: Failed to notify physician when resident refused medications
C0545 - Plumbing Systems: Hot water temperatures exceeded 120 degrees Fahrenheit in residents' units and common areas
Z0162 - Compliance With Rules Health Care: Failed to provide health care services in accordance with licensing rules
Z0173 - Secure Outdoor Recreation Area: Fences surrounding outdoor recreation area were below required six feet height
C0150 - Facility Administration: Operation: Failed to provide effective oversight to ensure quality of care and services
C0152 - Facility Administration: Required Postings: Failed to ensure required postings were displayed accessibly and conspicuously
C0160 - Reasonable Precautions: Failed to exercise reasonable precautions against conditions threatening health, safety or welfare including infection control lapses
C0252 - Resident Move-In and Eval: Res Evaluation: Failed to ensure quarterly evaluations were completed and reflective of residents' current status
C0260 - Service Plan: General: Failed to ensure service plans reflected residents' current care needs and provided clear direction
C0270 - Change of Condition and Monitoring: Failed to determine and document needed actions for residents following changes of condition and monitor until resolved
C0280 - Resident Health Services: Failed to ensure RN assessment was completed for significant changes of condition
C0282 - Rn Delegation and Teaching: Failed to ensure delegation and supervision of nursing tasks in accordance with OSBN rules
C0300 - Systems: Medications and Treatments: Failed to ensure safe medication system and adequate professional oversight
C0303 - Systems: Treatment Orders: Failed to ensure medication orders were carried out as prescribed and signed physician orders documented
C0310 - Systems: Medication Administration: Failed to ensure resident MARs included resident specific parameters and instructions for PRN medications
C0350 - Administrator Qualification and Requirements: Failed to ensure qualified administrator employed to work 40 hours per week
C0370 - Staffing Requirements and Training – Pre-Serv: Failed to ensure pre-service orientation and dementia training completed prior to providing services
C0372 - Training Within 30 Days: Direct Care Staff: Failed to ensure newly hired caregiving staff demonstrated competency and certification within 30 days
C0374 - Annual and Biennial Inservice For All Staff: Failed to have documented evidence of required annual in-service training for staff
C0420 - Fire and Life Safety: Safety: Failed to ensure fire drills conducted/documented every other month and staff received fire safety instruction on alternate months
C0422 - Fire and Life Safety: Training For Residents: Failed to instruct residents on fire safety within 24 hours of admission and annually, and keep written records
C0455 - Inspections and Investigation: Insp Interval: Failed to ensure re-licensure survey plan of correction was implemented and satisfied the Department
C0510 - General Building Exterior: Failed to ensure courtyard pathways did not have drop offs and walkways were maintained to prevent tripping hazards
C0513 - Doors, Walls, Elevators, Odors: Failed to provide lever type door handles on all doors used by residents
C0555 - Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable: Failed to ensure all exit doors had operational alarms or acceptable alert systems
Report Facts
Inspections on page: 5 Total deficiencies: 32 Licensing violations: 6 Notices: 1 Licensed beds: 15
Employees Mentioned
NameTitleContext
Michael BellAdministratorNamed as facility administrator in facility information
Staff 1Regional Director of OperationsNamed in multiple inspection findings and acknowledgements
Staff 2Vice President of OperationsNamed in inspection findings and acknowledgements
Staff 3Regional RNNamed in inspection findings and acknowledgements
Staff 4Assistant Administrator/Universal WorkerNamed in medication error and delegation findings
Staff 5Universal WorkerNamed in medication error and delegation findings
Staff 6Universal WorkerNamed in medication error and delegation findings
Staff 7Assistant Administrator/Universal Worker of another facilityNamed in medication error and delegation findings
Witness 1ConsultantNamed in inspection findings and acknowledgements

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