Deficiencies (last 2 years)
Deficiencies (over 2 years)
0.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
89% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
32 residents
Based on a August 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Census over time
Inspection Report
Complaint Investigation
Census: 32
Deficiencies: 0
Aug 8, 2025
Visit Reason
The inspection was conducted as a verification visit and to investigate one complaint.
Findings
No deficiencies were identified during the inspection.
Complaint Details
One complaint investigation was conducted and no deficiencies were found.
Report Facts
Revisit fee: 200
Inspection Report
Complaint Investigation
Deficiencies: 0
Oct 10, 2024
Visit Reason
A standard survey and complaint investigation was conducted to determine if Pleasant Point Senior Living was in substantial compliance with Wisconsin Statutes and Administrative Code requirements for the operation of a residential care apartment complex (RCAC).
Findings
The Department issued a Statement of Deficiency (SOD #7TBT11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 89, requiring the operator to comply with standards to protect tenant health, safety, and welfare and to submit a Plan of Correction.
Complaint Details
The visit was complaint-related as it included a complaint investigation along with a standard survey. The Department found violations leading to issuance of a Statement of Deficiency.
Report Facts
Days to achieve compliance: 45
Days to submit Plan of Correction: 10
Inspection fee: 200
Appeal filing period: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kenneth Brotheridge | Assisted Living Director | Signed the notice letter as Bureau of Assisted Living, Division of Quality Assurance. |
| Mary Beth Hoffman | Assisted Living Regional Director | Contact person for questions about the letter. |
Inspection Report
Complaint Investigation
Census: 36
Deficiencies: 1
Oct 10, 2024
Visit Reason
The surveyor completed a standard survey and complaint investigation triggered by a complaint alleging tenants were not receiving all scheduled medications.
Findings
One deficiency was identified related to medication administration errors for one tenant, where 8 medications were not administered on 120 occasions between 06/03/2024 and 07/09/2024. The complaint was substantiated.
Complaint Details
The complaint was substantiated. The department received a complaint on 07/16/2024 alleging concerns that tenants were not receiving all scheduled medications. The investigation confirmed medication administration errors for Tenant 1.
Deficiencies (1)
| Description |
|---|
| The provider did not ensure all prescription medications were administered in the dosage and at the interval prescribed by the tenant's physician for 1 of 1 tenant reviewed. |
Report Facts
Missed medication administrations: 120
Census: 36
Medications not administered: 8
Delivery quantity: 60
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| A | Executive Director | Interviewed regarding medication errors, pharmacy repackaging issues, and notification to physician. |
| D | Caregiver | Interviewed about medication administration process and documentation. |
| C | Wellness Director | Responsible for reordering medications; mentioned in interviews. |
Loading inspection reports...
