Inspection Report Summary
Most inspections found no deficiencies, with many complaint investigations unsubstantiated or unfounded, indicating generally adequate care and compliance. However, the facility has had some serious issues, including substantiated complaints related to timely medical response and supervision that resulted in multiple serious resident injuries and one death, leading to a $500 civil penalty assessed on April 8, 2025. Earlier substantiated findings from November 2021 involved insufficient staffing and failure to report changes in residents’ conditions, posing immediate health and safety risks. The most recent report from June 10, 2025, did not issue new citations but noted ongoing compliance issues and an open complaint with an outstanding appeal. Overall, the facility shows some improvement since the serious deficiencies in early 2025, but past issues remain a concern.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
75% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
67% occupied
Based on a June 2025 inspection.
Census over time
Inspection Report
Census: 168
Capacity: 250
Deficiencies: 0
Date: Jun 10, 2025
Visit Reason
The visit was an unannounced office non-compliance conference held to address ongoing compliance issues and review the licensee's appeal for citations issued on April 8, 2025.
Complaint Details
Substantiated complaints include allegations related to timely medical response and observation of residents, involving four separate incidents of serious resident injuries and one death.
Findings
The facility has a history of citations including 2 A citations, 1 B citation, and a civil penalty of $500 since 2021. There is one open complaint and one outstanding appeal. Substantiated complaints involve timely medical response and serious resident injuries including one death. No new citations were issued during this visit.
Report Facts
Civil penalty amount: 500
Number of A citations: 2
Number of B citations: 1
Open complaints: 1
Outstanding appeals: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Landon Pilegaard | Administrator | Facility administrator present at non-compliance conference |
| Erik Pilegaard | Licensee | Licensee present at non-compliance conference |
| Terry Howard | Managing Director | Managing Director present at non-compliance conference |
| Laura Munoz | Licensing Program Manager | Licensing Program Manager present and named in report |
| Troy Ordonez | Licensing Program Manager | Licensing Program Manager present at non-compliance conference |
| Talwinder Bains | Licensing Program Analyst | Licensing Program Analyst present at non-compliance conference |
| Lavinia Muscan | Licensing Program Analyst | Licensing Program Analyst present at non-compliance conference and contact for submission of compliance plan |
Inspection Report
Complaint Investigation
Census: 168
Capacity: 250
Deficiencies: 0
Date: Jun 9, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2025-03-17 regarding staff sexual abuse of residents and inadequate staffing to meet residents' needs.
Complaint Details
The complaint included allegations of staff sexually abusing residents and inadequate staffing. The investigation was unsubstantiated as evidence was insufficient to prove the allegations.
Findings
The investigation found insufficient evidence to substantiate the allegation of staff sexual abuse due to inconsistent statements and lack of evidence. The allegation of inadequate staffing was also unsubstantiated based on interviews with staff and residents indicating adequate staffing and care.
Report Facts
Staff interviews: 3
Resident interviews: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Landon Pilegaard | Administrator | Met with during the investigation and mentioned in findings |
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation |
| Laura Munoz | Licensing Program Manager | Named in report signature and oversight |
Inspection Report
Complaint Investigation
Census: 173
Capacity: 250
Deficiencies: 2
Date: Apr 8, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations including questionable death, neglect/lack of care and supervision resulting in failure to seek timely medical attention, and residents sustaining multiple falls with serious injury.
Complaint Details
The complaint investigation was substantiated. Allegations included questionable death, neglect/lack of care and supervision resulting in failure to seek timely medical attention, and residents sustaining multiple falls with serious injury. The investigation found that residents R1, R2, R3, and R4 sustained multiple falls with serious injuries and the facility failed to provide adequate fall prevention plans and timely medical care. A civil penalty of $500 was assessed.
Findings
The investigation substantiated the allegations that the facility failed to provide adequate care and supervision to residents who sustained multiple falls resulting in serious injury and failed to seek timely medical attention for these residents. Deficiencies were cited related to failure to reassess fall risks and failure to call 911 promptly after injuries. A civil penalty of $500 was assessed.
Deficiencies (2)
Facility failed to reassess residents R1 and R3 after multiple falls, some resulting in injury, posing an immediate health and safety risk.
Facility staff failed to seek timely medical attention for residents R1, R2, R3, and R4 after falls resulting in serious bodily injury.
Report Facts
Civil penalty amount: 500
Resident falls: 7
Resident falls: 16
Facility capacity: 250
Facility census: 173
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Landon Pilegaard | Administrator | Met with during complaint investigation and exit interview |
| Dej’ja Bracy | Memory Care Director | Provided statements regarding fall risk assessments and fall prevention plans |
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation |
| Laura Munoz | Licensing Program Manager | Oversaw complaint investigation and signed report |
Inspection Report
Complaint Investigation
Census: 172
Capacity: 250
Deficiencies: 0
Date: Mar 19, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2025-01-10 regarding medication administration and resident care issues.
Complaint Details
The complaint involved allegations that staff did not provide medications as prescribed and failed to meet residents' hygiene, dressing, room cleanliness, and laundry needs. The medication allegation was unsubstantiated, and the other allegations were unfounded based on interviews, documentation review, and observations.
Findings
The investigation found the medication administration allegation unsubstantiated due to insufficient evidence of errors, with documentation and interviews supporting proper medication delivery. The allegations regarding hygiene, dressing, room cleanliness, and laundry needs were found unfounded based on staff and resident interviews and observations confirming care needs were met and the facility was clean and sanitary.
Report Facts
Capacity: 250
Census: 172
Staff interviews: 5
Resident interviews: 5
Staff interviews: 5
Resident interviews: 5
Department visits: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Laura Munoz | Licensing Program Manager | Oversaw the complaint investigation |
| Landon Pilegaard | Administrator | Facility administrator met during the investigation |
Inspection Report
Complaint Investigation
Census: 172
Capacity: 250
Deficiencies: 0
Date: Mar 19, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-12-24 regarding staff not ensuring resident cleanliness, inadequate food service, and disrespectful treatment of residents.
Complaint Details
The complaint investigation was conducted due to allegations that staff did not ensure residents were kept clean, did not provide adequate food service, and did not treat residents with respect. After interviews and record reviews, all allegations were determined to be unfounded.
Findings
The investigation included interviews with staff and residents and a review of documentation. All allegations were found to be unfounded, with staff providing adequate care, food service, and respectful treatment to residents.
Report Facts
Staff interviews: 5
Resident interviews: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Landon Pilegaard | Administrator | Met with Licensing Program Analyst during investigation |
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation |
| Laura Munoz | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 172
Capacity: 250
Deficiencies: 0
Date: Mar 19, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations of staff negligence resulting in a resident's fall and staff administering an overdose of prescribed medications resulting in a resident's death.
Complaint Details
The complaint investigation was unannounced and conducted by Licensing Program Analyst Lavinia Muscan. The allegations included staff negligence causing a resident's fall and staff administering an overdose causing a resident's death. Both allegations were investigated through interviews and record reviews. The fall allegation was unsubstantiated, and the overdose allegation was unfounded.
Findings
The investigation found the allegation of staff negligence and lack of supervision resulting in a resident's fall to be unsubstantiated, as there was insufficient evidence to prove the violation. The allegation of staff administering an overdose of prescribed medications resulting in a resident's death was found to be unfounded based on the resident's death certificate listing Alzheimer's Disease as the cause of death.
Report Facts
Capacity: 250
Census: 172
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Landon Pilegaard | Administrator | Met with Licensing Program Analyst during complaint investigation |
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation |
| Laura Munoz | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 173
Capacity: 250
Deficiencies: 0
Date: Feb 5, 2025
Visit Reason
The inspection was conducted as a required annual unannounced visit to evaluate compliance with licensing regulations.
Findings
The Licensing Program Analysts reviewed resident and staff files, toured the facility, and found all required paperwork and training in order. No health or safety violations were observed during the inspection.
Report Facts
Resident files reviewed: 10
Staff files reviewed: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jennifer Hinch | Assisted Living Director | Met with during inspection and toured facility |
| Lavinia Muscan | Licensing Program Analyst | Conducted the annual inspection |
| Talwinder Bains | Licensing Program Analyst | Conducted the annual inspection |
Inspection Report
Complaint Investigation
Census: 176
Capacity: 250
Deficiencies: 0
Date: Oct 1, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by an allegation that staff did not ensure resident wound care needs were met.
Complaint Details
The complaint alleged that staff did not ensure resident wound care needs were met. The complaint was found to be unsubstantiated based on interviews, record reviews, and observations.
Findings
The investigation found that the facility is meeting residents' hygiene needs, including first aid and wound care, according to residents' needs and service plans. Interviews and observations did not indicate any issues with cleanliness, sanitation, or wound care. The allegation was found to be unsubstantiated.
Report Facts
Complaint Control Number: 59-AS-20240725150447
Number of resident interviews: 4
Number of staff interviews: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Landon Pilegaard | Administrator | Met with Licensing Program Analyst during investigation and exit interview |
| Laura Munoz | Licensing Program Manager | Named in report header as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 176
Capacity: 250
Deficiencies: 0
Date: Sep 17, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by multiple allegations received on 2024-05-21 concerning staff neglect, unattended residents, and other care-related issues at the facility.
Complaint Details
The complaint investigation addressed allegations including staff neglect resulting in hospitalization, leaving a resident unattended, failure to ensure emergency pendant operation, failure to meet hygiene needs, and failure to ensure proper operation of facility radio. All allegations were found to be unsubstantiated or unfounded based on evidence and interviews.
Findings
All allegations investigated were found to be either unsubstantiated or unfounded after interviews and record reviews. The resident involved was assessed as independent in self-care and did not require additional checks. Facility staff were found to be performing required duties appropriately.
Report Facts
Capacity: 250
Census: 176
Complaint Control Number: 59-AS-20240521225759 (alphanumeric identifier)
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Laura Munoz | Licensing Program Manager | Oversaw the complaint investigation |
| Landon Pilegaard | Administrator | Facility administrator met during investigation and exit interview |
Inspection Report
Census: 176
Capacity: 250
Deficiencies: 0
Date: Sep 13, 2024
Visit Reason
The visit was an unannounced case management visit to confirm orders for immediate exclusion of an individual from all facilities.
Findings
The facility was informed of an immediate exclusion effective 09/13/2024, requiring removal of the individual S1 from any contact with clients and prohibiting physical presence in the facility.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lavinia Muscan | Licensing Program Analyst | Conducted the unannounced case management visit and confirmed immediate exclusion orders. |
| Jennifer Hinch | Assisted Living Director | Met with Licensing Program Analyst during the visit and acknowledged the purpose of the visit. |
| Landon Pilegaard | Administrator | Named as facility administrator. |
Inspection Report
Annual Inspection
Census: 152
Capacity: 250
Deficiencies: 0
Date: Feb 6, 2024
Visit Reason
The inspection was conducted as a required unannounced annual inspection to evaluate compliance with regulatory standards.
Findings
The Licensing Program Analyst reviewed resident and staff files, all containing required paperwork and training. A facility tour found no health or safety violations, and water temperatures were within the required range.
Report Facts
Resident files reviewed: 15
Staff files reviewed: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Landon Pilegaard | Administrator | Met with Licensing Program Analyst during inspection and toured facility |
| Lavinia Muscan | Licensing Program Analyst | Conducted the annual inspection |
| Laura Munoz | Licensing Program Manager | Named in report header |
Inspection Report
Complaint Investigation
Census: 196
Capacity: 250
Deficiencies: 0
Date: Jan 4, 2024
Visit Reason
Unannounced complaint investigation visit conducted in response to an allegation that facility staff do not ensure residents' hygiene needs are being met.
Complaint Details
The complaint alleging that facility staff do not ensure residents' hygiene needs are met was investigated and found unsubstantiated.
Findings
The investigation found that residents' hygiene needs are met according to their needs and service plans. Memory care staff do not cut residents' nails per facility policy; nail care is provided by families, salons, or hospice companies. The allegation was unsubstantiated due to lack of preponderance of evidence.
Report Facts
Capacity: 250
Census: 196
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Landon Pilegaard | Administrator | Met with during investigation and exit interview |
| Talwinder Bains | Licensing Program Analyst | Conducted the complaint investigation |
Inspection Report
Complaint Investigation
Census: 145
Capacity: 250
Deficiencies: 0
Date: Oct 30, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2023-09-12 regarding staff mismanagement of residents' medication, neglect, unsafe environment, and inappropriate transport of a deceased resident.
Complaint Details
The complaint investigation was unsubstantiated for medication mismanagement and unfounded for neglect, unsafe environment, and inappropriate transport of deceased resident. The report states that there was insufficient evidence or the allegations were false or without reasonable basis.
Findings
The investigation found the allegation of staff mismanaging residents' medication to be unsubstantiated due to insufficient evidence. Allegations of staff neglect, unsafe environment, and inappropriate transport of a deceased resident were found to be unfounded based on records, interviews, and observations.
Report Facts
Capacity: 250
Census: 145
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Landon Pilegaard | Administrator | Met with Licensing Program Analyst during the investigation and exit interview |
Inspection Report
Complaint Investigation
Census: 177
Capacity: 250
Deficiencies: 0
Date: Oct 11, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2023-08-03 regarding resident injury prevention, incident reporting, and assistance with incontinence needs.
Complaint Details
The complaint involved allegations that staff did not prevent a resident from being injured by another resident, failed to provide a written incident report to the resident's responsible party within 7 days, and did not assist residents with incontinence needs. All allegations were found to be unfounded.
Findings
The investigation found all allegations to be unfounded after interviews, record reviews, and observations. The incident involving a resident injury was accidental, incident reports were timely, and residents received appropriate assistance with incontinence care.
Report Facts
Complaint Control Number: 59-AS-20230803115533
Capacity: 250
Census: 177
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Landon Pilegaard | Administrator | Met with Licensing Program Analyst during investigation |
| Laura Munoz | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 152
Capacity: 250
Deficiencies: 0
Date: Mar 8, 2023
Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff were not quarantining residents with COVID-19.
Complaint Details
The complaint alleged that staff were not quarantining residents with COVID-19. After interviews and record reviews, the allegation was found to be unfounded as the facility followed infection control policies and maintained communication with Public Health and Community Care Licensing.
Findings
The investigation found that the facility was following proper infection control protocols, including quarantining COVID-19 positive residents in their rooms with designated staff using PPE, and maintaining designated areas for positive and negative residents. The complaint was determined to be unfounded.
Report Facts
Capacity: 250
Census: 152
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lavinia Muscan | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Laura Munoz | Licensing Program Manager | Named in report as Licensing Program Manager |
| Erik Olson | Administrator | Met with Licensing Program Analyst during investigation |
Inspection Report
Annual Inspection
Census: 159
Capacity: 250
Deficiencies: 0
Date: Jan 25, 2023
Visit Reason
The inspection was an unannounced annual visit conducted to assess infection control compliance at the facility.
Findings
The facility was found to be in substantial compliance with infection control requirements, with no immediate health, safety, or personal rights violations observed. No deficiencies were cited during this inspection.
Report Facts
Residents on hospice: 9
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Erik Olson | Executive Director | Met with Licensing Program Analyst during the inspection and agreed to send in LIC500 and liability insurance |
| Lavinia Muscan | Licensing Program Analyst | Conducted the annual infection control inspection |
| Laura Munoz | Licensing Program Manager | Named in the report header |
Inspection Report
Census: 169
Capacity: 250
Deficiencies: 0
Date: Jul 21, 2022
Visit Reason
An unannounced case management visit was conducted to serve an order of immediate exclusion for an employee (S1) who is prohibited from working or being present in the facility.
Findings
The Licensing Program Analyst served an immediate exclusion order to the facility director regarding S1, who was confirmed terminated from employment and barred from contact with clients in the facility.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Eric Olson | Executive Director | Met during the visit and confirmed understanding of the immediate exclusion notice and termination of S1. |
Inspection Report
Follow-Up
Census: 169
Capacity: 250
Deficiencies: 1
Date: Jul 11, 2022
Visit Reason
The visit was a case management follow-up on an incident report submitted by the facility regarding an allegation of staff-to-resident abuse.
Complaint Details
The visit was triggered by a complaint/incident report alleging that staff member S1 slapped resident R1 on the face on 06/29/22. The allegation was substantiated by the facility's internal investigation.
Findings
The facility conducted an internal investigation confirming that staff member S1 slapped resident R1, violating R1's personal rights. S1 was terminated, and citations were issued as a result of the incident.
Deficiencies (1)
Violation of personal rights of residents as evidenced by staff member S1 slapping resident R1, resulting in S1's termination.
Report Facts
Capacity: 250
Census: 169
Incident date: Jun 29, 2022
Incident report submission date: Jul 1, 2022
Plan of Correction Due Date: Jul 11, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Kanser | Administrator | Met with Licensing Program Analysts during the inspection and involved in the incident investigation |
| Erick Olson | Executive Director | Met with Licensing Program Analysts during the inspection and involved in the incident investigation |
| Talwinder Bains | Licensing Program Analyst | Conducted the inspection and signed the report |
| Laura Munoz | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Complaint Investigation
Census: 175
Capacity: 250
Deficiencies: 0
Date: Mar 23, 2022
Visit Reason
Unannounced complaint investigation visit conducted due to allegations including failure to seek timely medical attention, staff not meeting resident needs, insufficient staffing, and not following residents' care plans.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to seek timely medical attention, staff not meeting resident needs, insufficient staffing, and failure to follow residents' care plans. Evidence reviewed did not support these allegations.
Findings
All allegations were found to be unsubstantiated after investigation. The facility was adequately staffed, care plans were followed, and no evidence supported the claims of neglect or insufficient care.
Report Facts
Capacity: 250
Census: 175
Response time: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Michael Smith | Licensing Program Analyst | Conducted the complaint investigation |
| Greg Kasner | Administrator | Facility administrator met during the investigation |
| Laura Munoz | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Annual Inspection
Census: 178
Capacity: 250
Deficiencies: 0
Date: Dec 30, 2021
Visit Reason
Unannounced annual visit utilizing the infection control domain was performed as a required 1-year inspection.
Findings
A review of staff records indicated that all facility staff and other individuals requiring caregiver background checks have received criminal record clearances. There were no deficiencies and no technical advisories as a result of this visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Michael Smith | Licensing Program Analyst | Performed the infection control domain inspection. |
| Wendy Middleton | Contact person during the inspection. | |
| Laura Munoz | Licensing Program Manager | Named in the report header. |
Inspection Report
Complaint Investigation
Census: 172
Capacity: 250
Deficiencies: 0
Date: Nov 30, 2021
Visit Reason
An unannounced complaint investigation visit was conducted in response to a complaint alleging that the facility had not promptly provided all of a resident's records.
Complaint Details
The complaint alleged that the facility had not promptly provided all of a resident's records. The complaint was found to be unfounded, meaning the allegation was false, could not have happened, or was without reasonable basis.
Findings
The investigation found that the facility administrator indicated all requested documents had been provided to the resident's family, who reported receiving them in two parts, with the last part received in early August 2021. The complaint was determined to be unfounded and dismissed.
Report Facts
Complaint Control Number: 25
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Michael Smith | Evaluator | Conducted the complaint investigation visit |
| Greg Kasner | Facility Administrator | Met with investigator and provided information about document provision |
| Laura Munoz | Licensing Program Manager | Named in report signature section |
Inspection Report
Complaint Investigation
Census: 175
Capacity: 250
Deficiencies: 2
Date: Nov 18, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that a resident sustained severe dehydration and a urinary tract infection due to lack of care and supervision, and that staff did not ensure timely reporting of changes in the resident's condition to a physician.
Complaint Details
The complaint was substantiated. Allegations included severe dehydration and UTI due to lack of care and supervision, and failure to timely report changes in resident's condition to a physician. The preponderance of evidence supported these claims.
Findings
The investigation substantiated the allegations that the resident suffered severe dehydration and a UTI due to inadequate care and supervision, and that staff failed to report changes in the resident's condition to medical personnel in a timely manner. Deficiencies related to insufficient staffing and failure to observe and report resident condition changes were cited, posing immediate health and safety risks.
Deficiencies (2)
Facility personnel were not sufficient in numbers and competent to provide necessary care and supervision to residents, violating CCR 87411(a).
Licensee failed to regularly observe residents for changes in condition and did not ensure changes were documented and reported to the physician, violating CCR 87466.
Report Facts
Capacity: 250
Census: 175
Deficiencies cited: 2
Plan of Correction timeframe: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Michael Smith | Licensing Program Analyst | Conducted the complaint investigation and signed the report |
| Laura Munoz | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
| Gregory Kasner | Administrator | Facility administrator met during the investigation |
Inspection Report
Complaint Investigation
Census: 176
Capacity: 250
Deficiencies: 0
Date: Aug 31, 2021
Visit Reason
The inspection was conducted as an unannounced complaint investigation following a complaint alleging that the facility serves residents cold food.
Complaint Details
The complaint alleging that the facility serves residents cold food was investigated and found to be unfounded, meaning the allegation was false or without reasonable basis.
Findings
The investigation found the complaint to be unfounded due to a public health order requiring food delivery to individual rooms during a COVID outbreak, thus the allegation was dismissed.
Report Facts
Capacity: 250
Census: 176
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Michael Smith | Licensing Program Analyst | Conducted the complaint investigation |
| Greg Kasner | Administrator | Met with the investigator during the visit |
| Laura Munoz | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 168
Capacity: 250
Deficiencies: 0
Date: May 21, 2021
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that a resident was restricted from dining privileges, activities, and transportation services.
Complaint Details
The complaint was unsubstantiated. Although the resident was restricted from certain privileges due to disruptive behaviors, there was not a preponderance of evidence to prove the alleged violation occurred.
Findings
The investigation found that the resident was restricted from dining, activities, and transportation due to disruptive and aggressive behaviors, but the allegations were determined to be unsubstantiated as there was insufficient evidence to prove a violation occurred.
Report Facts
Capacity: 250
Census: 168
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Michael Smith | Evaluator / Licensing Program Analyst | Conducted the complaint investigation |
| Gregory Kasner | Administrator | Facility administrator met during the investigation |
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