Inspection Reports for
Prairie Gate

16 Valley View Dr, Council Bluffs, IA, 51503

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 11.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

157% worse than Iowa average
Iowa average: 4.4 deficiencies/year

Deficiencies per year

24 18 12 6 0
2023
2024
2025

Census

Latest occupancy rate 34 residents

Based on a October 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

14 21 28 35 42 Sep 2023 Jun 2024 Aug 2024 Jul 2025 Oct 2025

Inspection Report

Complaint Investigation
Census: 34 Deficiencies: 3 Date: Oct 9, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to timely report suspected abuse, neglect, or theft and failure to investigate an allegation of abuse involving Resident #1.

Complaint Details
The complaint involved Resident #1 who reported rough treatment by a female overnight staff member. The resident and her daughter reported bruising and concerns about staff roughness. The facility failed to report the suspected abuse to the State Agency and did not conduct a proper investigation or assessment. The resident passed away during the investigation period.
Findings
The facility failed to report an incident of possible physical abuse to the appropriate entity and failed to investigate an allegation of abuse for Resident #1. Resident #1 had multiple bruises related to a fall and reported rough treatment by a female overnight staff member. Staff and family interviews revealed concerns about staff roughness, but no formal reports or assessments were completed. The facility did not complete an assessment related to the resident's reports of rough treatment, and no abuse report was made to the State Agency.

Deficiencies (3)
Failure to timely report suspected abuse, neglect, or theft and failure to report the results of the investigation to proper authorities.
Failure to investigate an allegation of abuse to the State Agency for Resident #1.
Failure to complete an assessment when Resident #1 reported bruising related to staff being rough during care.
Report Facts
Census: 34 Deficiencies cited: 3 Staff Tenure: 2 Staff Tenure: 6 Staff Tenure: 2

Employees mentioned
NameTitleContext
Staff ARegistered Nurse (RN)Acknowledged Resident #1 had bruises and no reports of rough treatment; would report abuse concerns to Clinical Coordinator or DON
Staff BLicensed Practical Nurse (LPN)Worked with Resident #1, reported bruising and rough treatment concerns to charge nurse; identified Staff E as alleged rough CNA
Staff CRN Clinical CoordinatorReported Resident #1 had passed away; stated no reports of staff roughness; communicated with DON and family
Staff DPrevious Director of Nursing (DON)Did not recall complaints of rough treatment; last day in July; stated she would have reported abuse concerns
Staff FRegistered Nurse (RN) Charge NurseFrequently worked as charge nurse; stated no reports of rough treatment; would report suspected abuse and separate staff
Staff ECertified Nursing Assistant (CNA)Identified by Staff B as alleged overnight staff who was rough with Resident #1
AdministratorAdministratorStated he would separate staff and report to state agency if rough treatment was reported; unaware of any such report for Resident #1

Inspection Report

Complaint Investigation
Census: 33 Deficiencies: 1 Date: Jul 9, 2025

Visit Reason
The inspection was conducted due to a complaint investigation regarding a resident fall incident involving Resident #135 who fell out of a wheelchair during transfer.

Complaint Details
The visit was complaint-related due to a fall incident involving Resident #135. The complaint was substantiated as the facility failed to ensure proper transfer procedures, leading to the resident falling out of the wheelchair and sustaining injuries.
Findings
The facility failed to protect Resident #135 from accidents and injuries when staff did not place the resident's feet on the wheelchair foot pedals during transfer, resulting in a fall and injury. The Administrator and Director of Nursing confirmed the staff did not follow proper transfer procedures.

Deficiencies (1)
Failure to ensure a nursing home area is free from accident hazards and provide adequate supervision to prevent accidents, resulting in a resident fall from a wheelchair.
Report Facts
Residents Affected: 1 Census: 33

Employees mentioned
NameTitleContext
Staff ACertified Nursing AssistantAssisted Resident #135 during wheelchair transfer when the fall occurred
Director of NursingDirector of NursingConfirmed expectations for staff to place residents' feet on foot pedals during transfer
AdministratorAdministratorReviewed video footage confirming improper transfer leading to resident fall

Inspection Report

Routine
Census: 33 Deficiencies: 2 Date: Jul 9, 2025

Visit Reason
The inspection was conducted to assess compliance with regulations related to resident safety and infection prevention practices at the nursing home.

Findings
The facility failed to protect residents from accidents and injuries during wheelchair transfers and did not fully adhere to infection prevention protocols during catheter care, resulting in minimal harm or potential for harm to a few residents.

Deficiencies (2)
Failed to protect residents from accidents and injuries during wheelchair transfers, resulting in a resident falling out of the wheelchair.
Failed to provide appropriate infection prevention practices during catheter care, including inadequate hand hygiene between glove changes.
Report Facts
Residents affected: 1 Residents affected: 1 Census: 33 Urine volume emptied: 450

Employees mentioned
NameTitleContext
Staff ACertified Nursing AssistantNamed in wheelchair transfer accident involving Resident #135
Staff BCertified Nursing AssistantObserved performing catheter care on Resident #24
AdministratorProvided statements regarding wheelchair transfer incident
Director of NursingDirector of NursingProvided statements regarding expectations for wheelchair transfers and catheter care

Inspection Report

Complaint Investigation
Census: 35 Deficiencies: 2 Date: May 23, 2025

Visit Reason
The inspection was conducted following a complaint regarding rough and disrespectful treatment of Resident #4 by a staff member during personal care.

Complaint Details
The complaint involved Resident #4 reporting rough treatment by an overnight Certified Nursing Assistant (CNA) who pulled on her arm causing pain. The facility investigated and identified the staff member, who was an agency CNA and was subsequently removed from the facility. Resident #4 expressed concern for other residents who could not speak up. The complaint was substantiated with minimal harm.
Findings
The facility failed to treat Resident #4 with dignity and respect during personal care, with evidence of rough handling by a staff member causing pain to the resident's previously injured arm. Additionally, the facility failed to properly monitor an alarmed door after Resident #1 eloped from the care center.

Deficiencies (2)
Failure to honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights, specifically rough handling of Resident #4 during personal care.
Failure to ensure a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents, specifically failure to properly check an alarmed door after Resident #1 exited the care center.
Report Facts
Residents affected: 35 Residents affected: 1 Residents affected: 1 Deficiencies cited: 2 Pain rating: 2 Pain rating: 3 Distance: 62 Safety checks frequency: 15

Employees mentioned
NameTitleContext
Staff BAgency Certified Nursing Assistant (CNA)Identified as staff member who handled Resident #4 roughly and was removed from facility
Staff CRegistered Nurse (RN)Completed body audit and pain assessment for Resident #4
Staff AClinical CoordinatorReported complaint from Resident #4's daughter and participated in investigation
Staff DCertified Nursing Assistant (CNA)Assisted Resident #4 after incident and reported observations
Staff ECertified Nursing Assistant (CNA)Cared for Resident #4 the morning after incident and reported resident's complaints
Staff FCook/ChefTurned off door alarm leading to Resident #1 elopement
AdministratorAdministratorCommented on Staff B's conduct and Staff F's error during elopement incident

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Apr 3, 2025

Visit Reason
Investigation of Complaint #116719-C and Incident #126179-I at the facility.

Complaint Details
Investigation of Complaint #116719-C and Incident #126179-I resulted in no deficiencies cited.
Findings
No deficiencies were cited during the investigation of the complaint and incident.

Inspection Report

Complaint Investigation
Census: 32 Deficiencies: 4 Date: Aug 15, 2024

Visit Reason
The inspection was conducted based on complaints and allegations regarding resident care, dignity, and staff responsiveness at Prairie Gate nursing home.

Complaint Details
The investigation was complaint-driven, focusing on allegations of rough handling by Staff A, failure to allow a resident to refuse care, and inadequate staff response to call lights. Substantiation is implied by the findings but not explicitly stated.
Findings
The facility failed to ensure residents were treated with dignity and respect, including rough handling during transfers by Staff A and failure to allow a resident to refuse care. Additionally, the facility failed to provide adequate nursing staff to respond to call lights in a timely manner, impacting resident safety.

Deficiencies (4)
Failure to provide care in a dignified manner for 3 of 14 residents, including rough transfers by Staff A without gait belt or assistance.
Failure to allow Resident #17 to refuse shower care, resulting in undignified treatment.
Failure to use safe transferring techniques for Resident #21, including transferring alone without gait belt.
Failure to provide enough nursing staff to meet resident needs and respond to call lights timely for 4 residents.
Report Facts
Residents affected: 3 Residents affected: 1 Census: 32 Call light response times (minutes): 80 Call light response times (minutes): 135

Employees mentioned
NameTitleContext
Staff ACertified Nurse Aide (CNA)Named in multiple findings for rough transfers, failure to follow care plans, and resident complaints
Staff BRegistered Nurse (RN)Expressed concerns about Staff A's transfer techniques
Staff CCertified Nurse Aide (CNA)Reported residents' complaints about Staff A
Staff DCertified Nurse Aide (CNA)Reported concerns about Staff A's rough transfers
Staff ECertified Nurse Aide (CNA)Reported residents asking Staff A to slow down
Staff HCertified Nursing Assistant (CNA)Involved in shower care of Resident #17 and reported resident's upset feelings
Staff IRegistered Nurse (RN)Involved in shower care of Resident #17 and noted communication issues
Staff JCertified Nursing Assistant (CNA)Provided shower care to Resident #17 and reported on shower documentation
DONDirector of NursingProvided statements on staff training and call light response expectations
Care CoordinatorAcknowledged prior discipline of Staff A for unsafe transfer techniques

Inspection Report

Complaint Investigation
Census: 32 Deficiencies: 8 Date: Aug 15, 2024

Visit Reason
The inspection was conducted based on complaints and allegations regarding resident care, dignity, rights, and safety concerns at Prairie Gate nursing home.

Complaint Details
The visit was complaint-related due to allegations of rough handling of residents, failure to respect resident rights including refusal of care, and concerns about staff responsiveness and safety practices.
Findings
The facility failed to ensure dignified care and resident rights for multiple residents, including rough handling during transfers and refusal of care. Additional findings included failure to maintain a safe environment, inaccurate resident assessments, unsafe respiratory care, inadequate nursing staff response to call lights, failure to post nurse staffing information properly, and improper food storage practices.

Deficiencies (8)
Failure to provide dignified care and respect resident rights, including rough transfers by Staff A and forcing showers on Resident #17.
Failure to maintain a safe, clean, and comfortable environment by not changing bed linen for Resident #9.
Failure to complete an accurate assessment for Resident #1, incorrectly coding insulin use.
Failure to ensure safe transferring techniques for Resident #21, including transfers without gait belt and alone by Staff A.
Failure to provide safe and appropriate respiratory care for Resident #29, including inconsistent oxygen tubing changes.
Failure to provide adequate nursing staff to respond to call lights timely for multiple residents.
Failure to post daily nurse staffing information in a prominent area accessible to residents and visitors.
Failure to ensure food was stored according to safe practices, including undated open containers and improper storage order.
Report Facts
Residents affected: 3 Census: 32 Call light response times: 80 Call light response times: 135

Employees mentioned
NameTitleContext
Staff ACertified Nurse Aide (CNA)Named in multiple findings related to rough transfers and failure to follow care plans
Staff BRegistered Nurse (RN)Expressed concerns about Staff A's transfer techniques
Staff CCertified Nursing Assistant (CNA)Reported residents' complaints about Staff A
Staff DCertified Nursing Assistant (CNA)Reported concerns about Staff A's rough transfers
Staff ECertified Nursing Assistant (CNA)Reported residents asking Staff A to slow down
Staff FScheduling StaffDiscussed nurse staffing posting practices
Staff GCertified Nursing Assistant (CNA)Discussed bed linen changing schedule and practices
Staff HCertified Nursing Assistant (CNA)Discussed bed linen changing and showering of Resident #17
Staff IRegistered Nurse (RN)Discussed showering and oxygen tubing practices
Staff JCertified Nursing Assistant (CNA)Discussed showering of Resident #17
Staff KRegistered Nurse (RN)Discussed oxygen tubing change practices
Staff LRegistered Nurse (RN)Discussed oxygen tubing change practices
Staff MNurseDiscussed oxygen tubing change practices
Staff NRegistered Nurse (RN)Discussed oxygen tubing change practices
DONDirector of NursingProvided multiple statements on call light response, oxygen tubing, and staff training
Dietary ManagerDietary ManagerReported on food storage deficiencies

Inspection Report

Plan of Correction
Census: 19 Deficiencies: 5 Date: Jun 26, 2024

Visit Reason
The document is a plan of correction submitted in response to deficiencies cited during an initial survey conducted on 6/26/2024 to determine compliance with licensing rules for a Residential Care Facility (RCF).

Findings
The survey identified multiple deficiencies including issues with medication management policies, baseline tuberculosis screening, food service policies, service plans lacking measurable goals and objectives, and resident activity goals. The facility failed to comply with several regulatory requirements related to medication administration, tuberculosis testing, food handling training, service planning, and resident activities.

Deficiencies (5)
Medication management policy was not specific to a Residential Care Facility and failed to meet regulatory requirements.
Facility failed to comply with baseline tuberculosis screening requirements for residents.
Food service policy was not appropriate for a Residential Care Facility and staff lacked orientation on safe food handling.
Service plans for residents failed to include measurable goals and objectives.
Resident activity program failed to ensure residents had individual activity goals.
Report Facts
Census: 19 Residents reviewed for TB screening: 4 Residents reviewed for service plans: 4 Residents reviewed for activity goals: 4 Meals received daily: 2 Additional meals option: 1

Employees mentioned
NameTitleContext
Ben EddyCampus AdministratorNamed as contact for plan of correction and signed the document

Inspection Report

Complaint Investigation
Census: 32 Deficiencies: 3 Date: Jun 5, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding failure to clarify and transcribe physician medication orders correctly for Resident #1, resulting in medication errors and potential harm.

Complaint Details
The complaint investigation focused on medication errors related to Resident #1's Bumetanide orders. The facility failed to implement the correct dosing orders, resulting in the resident receiving excessive medication doses for approximately 58 days. This led to an acute kidney injury and hospitalization. The facility was notified of immediate jeopardy which was removed after corrective actions were implemented.
Findings
The facility failed to clarify discrepancies in physician orders and transcribe medication orders correctly for Resident #1, leading to significant medication errors with Bumetanide dosing. Resident #1 received incorrect dosages over an extended period, resulting in an acute kidney injury and hospitalization. The facility implemented corrective actions including staff education and order auditing.

Deficiencies (3)
Failed to clarify a discrepancy in orders timely and failed to transcribe physician orders as directed for Resident #1.
Failed to follow physician's orders resulting in a significant medication error for Resident #1, causing immediate jeopardy to resident health or safety.
Failed to ensure 1 of 3 employed nurses had either a multistate license or a single state license for the State of Iowa.
Report Facts
Resident census: 32 Duration of medication error: 58 Weight loss: 15.4 Lab values: 6.5 Lab values: 67 Lab values: 1.43 Lab values: 39

Employees mentioned
NameTitleContext
Staff ALicensed Practical Nurse (LPN)Named in relation to failure to maintain appropriate nursing license and medication order confirmation.
Staff BRegistered Nurse (RN)Involved in signing physician visit reports and medication order processing.
Staff CClinical CoordinatorInvolved in clarifying physician orders and medication administration.
Staff DRegistered Nurse (RN)Involved in signing medication orders and clarifying physician orders.
Director of NursingDirector of Nursing (DON)Provided statements regarding medication order errors and corrective actions.
Nurse PractitionerNurse Practitioner (NP)Verified physician orders and commented on medication errors.
Human Resources Manager IIHuman Resources Manager IIResponsible for license verifications and acknowledged failure to detect license issue for Staff A.
AdministratorAdministratorAcknowledged license verification failure and described facility's license verification process.

Inspection Report

Complaint Investigation
Census: 29 Deficiencies: 1 Date: Feb 29, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to implement interventions to prevent worsening of a pressure sore for one resident.

Complaint Details
The complaint investigation found that the facility failed to implement timely treatment orders for a pressure ulcer on Resident #1's heel, with treatment orders delayed until 2/27/24 despite ulcer discovery on 2/21/24. The ulcer worsened due to lack of daily wound monitoring and incomplete documentation.
Findings
The facility failed to timely obtain and implement physician treatment orders for a pressure ulcer on Resident #1's heel, resulting in actual harm. Documentation and daily wound monitoring were lacking, and staff were unaware of the ulcer until several days after its discovery.

Deficiencies (1)
Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing.
Report Facts
Census: 29 Ulcer measurement: 5 Ulcer width: 2.2 Ulcer length: 2.8

Employees mentioned
NameTitleContext
Staff ALicensed Practical Nurse (LPN)Prepared treatment for ulcer and was unaware of heel spot
Staff CRegistered Nurse (RN)Assessed heel pain and communicated with Director of Nursing
Director of Nursing (DON)Director of NursingAware of heel ulcer and entered treatment order on 2/27/24
Staff EPhysical Therapy (PT)Observed heel injury and described it as deep tissue injury
Staff FCertified Occupational Therapy Aide (COTA)Adjusted wheelchair to reduce pressure on heel

Inspection Report

Routine
Census: 29 Deficiencies: 3 Date: Feb 29, 2024

Visit Reason
The inspection was conducted as a routine regulatory survey of the nursing home facility to assess compliance with care plan development, pressure ulcer care, food service quality, and other regulatory requirements.

Findings
The facility failed to timely update care plans to reflect changes in residents' conditions, delayed implementation of treatment orders for pressure ulcers, and served food at unsafe temperatures to multiple residents. Several residents experienced minimal to actual harm due to these deficiencies.

Deficiencies (3)
Failure to review and revise care plan to reflect resident's current status for Resident #22.
Failure to implement interventions to prevent worsening of a pressure sore for Resident #1, including delayed treatment orders and lack of daily wound monitoring.
Failure to provide food at an appetizing and safe temperature to 5 residents (Residents #6, #7, #13, #22, and #23).
Report Facts
Residents affected: 5 Residents affected: 1 Residents affected: 1 Census: 29 Pressure ulcer size: 5 Pressure ulcer width: 2.2 Pressure ulcer length: 2.8 Food temperature: 80 Food temperature: 128 Food temperature: 169.1

Employees mentioned
NameTitleContext
Staff JInterim Clinical Administrator and Clinical CoordinatorDiscussed care plan update deficiencies and acknowledged meal service concerns
Staff IPhysical Therapist Assistant (PTA)/Director of Rehabilitation (DOR)Reported changes in weight bearing status for Resident #22
Staff ALicensed Practical Nurse (LPN)Prepared treatment for pressure ulcer on Resident #1 and noted unawareness of heel spot
Staff CRegistered Nurse (RN)Assessed heel pain on Resident #1 and communicated with Director of Nursing
DONDirector of NursingDirected nurse to obtain treatment order for Resident #1's heel ulcer and entered order herself
Staff EPhysical Therapy (PT)Observed Resident #1's heel injury and described it as a deep tissue injury
Staff FCertified Occupational Therapy Aide (COTA)Adjusted wheelchair seating to reduce pressure on Resident #1's heel
Staff BCertified Nursing Assistant (CNA)Reported frequent complaints of cold food and meal service issues
Staff KMeasured temperature of cold waffle and reported complaints about food temperature
Staff LCertified Dietary ManagerAcknowledged ongoing food temperature issues and kitchen meetings
Staff MCertified Nursing Assistant (CNA)Reported room trays often served cold
Staff GDietary CookReported beef tips were not at proper temperature
Staff HCertified Dietary ManagerStated expectation for steam table to hold food at 135 degrees or higher
Staff NHuman Resources ManagerReported food temperature complaints in resident council notes

Inspection Report

Routine
Census: 22 Deficiencies: 2 Date: Sep 14, 2023

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident care, including assessments prior to and after hospitalizations, and policies regarding storage of foods and alcohol brought in by visitors.

Findings
The facility failed to complete comprehensive assessments for Resident #4 prior to hospitalization and upon return, and failed to ensure Resident #2's personal refrigerator was checked daily for safe storage of items, including alcohol. Both deficiencies were found to have minimal harm with few residents affected.

Deficiencies (2)
Failed to complete a comprehensive assessment prior to hospitalization and upon return from the hospital for Resident #4.
Failed to ensure resident's personal refrigerator was checked daily to ensure items were safe for consumption and storage for Resident #2.
Report Facts
Residents Affected: 3 Residents Affected: 3 Census: 22 BIMS score: 11 BIMS score: 15 Physician order: 4

Employees mentioned
NameTitleContext
Staff ARegistered Nurse (RN)Provided statements regarding assessment requirements for residents sent to hospital
Clinical AdministratorProvided statements regarding assessment policies and documentation requirements
Clinical CoordinatorProvided statements regarding alcohol storage policies and observations about Resident #2's refrigerator

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Sep 14, 2023

Visit Reason
This document is the annual inspection survey completed for the nursing home facility Prairie Gate to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during this inspection.

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