Inspection Reports for Primrose Retirement Community of Stillwater

A relicensure survey with complaints was conducted from 10/14/25 through 10/16/25 to investigate multiple allegations including failure to assess and intervene timely, prevent falls, ensure records were not falsified, ensure staff qualifications, and maintain sanitary food preparation conditions.

Deficiencies were cited related to food storage and labeling, incomplete temperature and dishwasher sanitization documentation, delayed comprehensive resident assessments, missing required signatures on assessments, and failure to provide timely abuse training to staff. The facility submitted an acceptable plan of correction and was found in substantial compliance upon a revisit on 11/17/25.

The complaint investigation was initiated due to allegations that the center failed to assess, monitor, and intervene timely for changes in condition; failed to implement effective fall prevention; failed to ensure records were not falsified; failed to ensure staff qualifications; and failed to ensure food was prepared and served under sanitary conditions. Another complaint alleged failure to ensure residents were not abused. Investigations included observations, interviews, and record reviews.

This document serves as a license renewal for the assisted living center Primrose Retirement Community of Stillwater, certifying the facility to continue operations.

The license renewal certifies that TP Stillwater Operations, LLC is authorized to maintain an assisted living center with a maximum capacity of 50 beds at the specified location.

A relicensure survey was conducted from February 7, 2024 through February 9, 2024 and on February 12, 2024 to assess compliance with state licensure requirements for Primrose Retirement Community Of Stillwater.

The facility was found deficient in multiple areas including food storage and preparation practices, resident assessment documentation, resident rights regarding medical care, and contract completion. Specific issues included improper food date marking, incomplete temperature logs, lack of hair restraint policies for facial hair, incomplete resident assessments and signatures, failure to clean shared blood pressure cuffs between residents, and unsigned resident contracts.

This document serves as a renewal license certifying that TP Stillwater Operations, LLC is licensed to conduct and maintain an Assisted Living Center, Primrose Retirement Community of Stillwater.

The license is issued pursuant to Oklahoma statutes and state board rules, authorizing operation of the facility with a maximum capacity of 50 beds. No deficiencies or findings are noted in this document.

The visit was a COVID-19 Special Focus Infection Control Survey conducted to determine if the facility was in compliance with implementing proper infection prevention and control practices to prevent the development and transmission of COVID-19.

No deficiencies were cited during the COVID-19 Special Focus Survey conducted on September 8, 2020.

This document serves as a license renewal issued to Stillwater Retirement, L.L.C. to conduct and maintain an Assisted Living Center.

The document certifies the facility's license renewal with a maximum capacity of 50 beds, effective from 06/19/2020 to 06/18/2021.

The inspection was conducted as a complaint investigation regarding allegations that the center failed to have adequate staff to provide care to residents per care plans.

The allegation was unsubstantiated after interviews with residents and staff, observations, and review of care plans. No deficient practice was cited.

The allegation that the center failed to have adequate staff to provide care to residents per care plans was unsubstantiated (US). No further action was required.

A follow-up survey was conducted on November 4, 2019, to verify correction of deficiencies cited during the prior survey on September 25, 2019.

The revisit findings indicate that all deficiencies cited during the September 25, 2019 survey have been corrected effective October 21, 2019. All deficient practices were cleared.

A re-licensure survey was conducted on 09/24/19 and 09/15/19 at the Primrose Retirement Community of Stillwater to assess compliance with licensing requirements.

The facility was found deficient for failing to ensure that third party staff providing sitter services were from a licensed agency, had current credentials, or had a current background check. The deficiency had the potential for more than minimal harm.

This document is a license renewal issued to Stillwater Retirement, L.L.C. for the operation of an Assisted Living Center, indicating the renewal of the facility's license.

The document certifies that Stillwater Retirement, L.L.C. is licensed to conduct and maintain an Assisted Living Center with a maximum capacity of 50 beds. The license is effective from 06/19/2019 through 06/18/2020.