Hospice Home

Providence Rest

Hospice Home

Providence Rest

3304 Waterbury Ave, Bronx, NY 10465 View map
Overview of Providence Rest

Providence Rest, located in the Bronx, New York, is a leading facility that offers a unique combination of excellent care and faith-based services. They provide a holistic approach to ensure that each client receives quality care that suits their individual and special needs. They have made it their mission to improve their clients’ lives at the end stages. Their program is designed to meet the client’s physical, emotional, mental, and spiritual needs.

They are in the lush area beside Eastchester Bay, offering a peaceful backdrop with serene views. It complements the compassionate and dedicated staff in their facility. Founded in 1921, the Sisters of St. John the Baptist play an essential role in the care of their clients. They also partner with hospice services for those who choose the service.

(718) 931-3000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
New York average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
New York average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
New York average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
New York average: 4.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
2h 56m per day

This home provides 16% less nursing time per resident than the New York average.

New York average: 3h 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 200

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in New York
Occupancy rate 97.1%
Residents per day (avg) 191
Occupancy rate
97.1%
Residents per day (avg)
191

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

55% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 17 years

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$60.3M
Surplus of revenue
$254.2K
Voluntary non-profit community Operated by a church.
Home revenue
$60,317,963.00
Surplus of revenue
$254,153.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.1M
18.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$49.5M
Total costs $60.6M
Bed community size
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
97%
In line with New York average
Occupied beds
194 / 200
Average residents 166 per day

License details

Facility type
Nursing Home
County: Bronx

Additional licensing details

CMS Certification Number: 335583

Ownership & operating entity

Providence Rest is legally operated by Providence Rest, Inc (Not for Profit).

Types of Care at Providence Rest

Skilled Nursing Respite Care Hospice Care
Contact Providence Rest

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

5 inspections

4 with citations, 1 without citations

5 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

77 complaints

40 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:March 7, 2025
Type:Complaint Investigation

12 total citations

8 health citations 4 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

29 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

2 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

March 7, 2025: Stipulation & Order #NH-25-063

Quality of Care

October 31, 2022: Stipulation & Order #NH-23-020

Quality of Care

Health Inspection History

Inspections
Total health inspections 3

New York average 3.6


Last Health inspection on Mar 2025

Total health citations 18
Citations per inspection
6

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 18 citations resulted from standard inspections; 1 of 18 resulted from complaint investigations; and 1 of 18 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 1
400% worse than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

1 serious citation More info New York average: 0.2

16 moderate citations More info New York average: 17.4

1 minor citation More info New York average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Mar 07, 2025
Corrected

Nursing Services moderate citation Mar 07, 2025
Corrected

Quality of Care serious citation Mar 07, 2025
Corrected

Care Planning moderate citation Mar 07, 2025
Corrected

Compare Hospice Homes around Bronx

The information below is reported by the New York State Department of Health.
St. Patrick‘s Home Rehabilitation and Health Care
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Bronx (West Bronx)
264
-
79
St Patricks Home for the Aged and Infirm (Not for Profit)
7
-
-
-
Calvary Hospital – Bronx Campus
HC

Hospice Care

Bronx (Morris Park)
225
-
85
-
-
-
-
-
Providence Rest
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Bronx (East Bronx)
202
-
50
Providence Rest, Inc (Not for Profit)
5
-
-
-
Rosary Hill Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

600 Linda Ave
54
-
41
Dominican Sisters-The Servants of Relief for Incurable Cancer (Not for Profit)
-
-
-
-
MJHS Hospice and Palliative Care – Bronx
HC

Hospice Care

Bronx (Fordham Manor)
-
-
86
-
-
-
-
-

Places of interest near Providence Rest

Address 3.2 miles from city center — 1.59 miles to nearest hospital (Calvary Hospital)

Address 3304 Waterbury Ave, Bronx, NY 10465

Calculate Travel Distance to Providence Rest

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

252
Total Staff
163
Employees
89
Contractors
70,312
Total Hours (Quarter)
106
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse547.4 Yes
Licensed Practical Nurse227.1 Yes
Certified Nursing Assistant917.3 Yes
Staff by Category
Administration
3 staff
6.9hs shift avg
Nursing Staff
167 staff
7.3hs shift avg
Physicians & Practitioners
31 staff
6.9hs shift avg
Therapy Services
35 staff
7.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
8.7hs shift avg
Dietary Services
8 staff
7.1hs shift avg
Other Services
6 staff
6.5hs shift avg
Contractor Analysis
22.4%
of total hours from contractors
15,723 contractor hours this quarter
Occupational Therapy Aide: 9 Registered Nurse: 14 Physical Therapy Assistant: 13 Clinical Nurse Specialist: 11 Licensed Practical Nurse: 9 Qualified Social Worker: 2 Certified Nursing Assistant: 7 Speech Language Pathologist: 3 Other Physician: 7 Diagnostic X-ray Services Staff: 3 Respiratory Therapy Technician: 4 Medical Director: 1 Occupational Therapy Assistant: 1 Physical Therapy Aide: 5
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8479133,75991100%7.3
Registered Nurse40145411,06591100%7.4
Licensed Practical Nurse139225,38191100%7.1
Clinical Nurse Specialist1211234,41491100%7.8
Occupational Therapy Aide0992,88891100%8.1
Other Dietary Services Staff7072,42291100%7.1
Physical Therapy Assistant013132,2427785%7.8
Speech Language Pathologist0331,3487886%7.6
Mental Health Service Worker3031,1817684%7
Other Physician0771,0876470%4.7
Physical Therapy Aide0551,0535156%7.5
Respiratory Therapy Technician0441,0097481%8.8
Administrator2027486774%7
Qualified Social Worker0225746571%8.7
Nurse Practitioner1014266167%7
Dietitian1014205965%7.1
Diagnostic X-ray Services Staff0331693943%4.3
Medical Director011781314%6
Occupational Therapy Assistant011521314%4

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
194 residents
Residents by payment source
Medicare
51 residents (26.3%)
Medicaid
103 residents (53.1%)
Private pay or other
40 residents (20.6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.9
20% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.9
In line with New York average

New York average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.4%
25% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.3%
20% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.9%
31% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.5%
17% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.7%
48% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
89% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.7%
26% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 36.1%
99% worse than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.0%
52% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
7% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.2%
In line with New York average

New York average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.1%
8% better than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.2%
83% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 84.2%
7% better than New York average

New York average: 78.8%

Guides for Better Senior Living

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Financial Aid for New York Seniors

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

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