Providence Rest

Providence Rest is a Hospice Home in New York State

Providence Rest is a Hospice Home in New York State

Providence Rest

3304 Waterbury Ave, Bronx, NY 10465 View Map

Providence Rest is a Hospice Home in New York State

Providence Rest is a Hospice Home in New York State

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Overview of Providence Rest

Providence Rest, located in the Bronx, New York, is a leading facility that offers a unique combination of excellent care and faith-based services. They provide a holistic approach to ensure that each client receives quality care that suits their individual and special needs. They have made it their mission to improve their clients’ lives at the end stages. Their program is designed to meet the client’s physical, emotional, mental, and spiritual needs.

They are in the lush area beside Eastchester Bay, offering a peaceful backdrop with serene views. It complements the compassionate and dedicated staff in their facility. Founded in 1921, the Sisters of St. John the Baptist play an essential role in the care of their clients. They also partner with hospice services for those who choose the service.

+1 718-931-3000
Home Information ARCHCARE AT PROVIDENCE REST
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights are roughly in line with the state middle third, maintaining a balanced safety-net share. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
200
Occupancy
98.1%
Total Bed Days Available
73730
Avg. Length of Stay
147 days
Avg. Residents per Day
191
Finance
Home Revenue
$50,082,353.00
Payroll Costs
$9,640,123.00
Profit
$-8,628,458.00
Total Home Costs
$32,675,338.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
19.2%
House Specifics:
CCN
335583
Owner Name
FLORES, TELMA
Rural vs. Urban
Urban
County
Bronx
Type of Control
Governmental — City
Operations
Total Admissions
467
Total Discharges
437
% Medicaid Admissions
4%
% Medicare Admissions
26%
% Private Pay Admissions
70%
% Medicaid Discharges
30%
% Medicare Discharges
32%
% Private Pay Discharges
38%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
2.93 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
44113
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
9261
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
10979
Bed community size
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Facility Type
Nursing Home

Additional licensing details

CMS Certification Number: 335583
County: Bronx

Ownership & operating entity

Providence Rest is legally operated by Providence Rest, Inc (Not for Profit).

Nonprofit ownership: No

Types of Care at Providence Rest

Skilled Nursing Respite Care Hospice Care
Contact Providence Rest

Inspection History

In New York, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

0 visits/inspections

5 complaint inspections

85 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 111 complaints

24 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

October 31, 2022 — Stipulation & Order #: NH-23-020

Inspection Report Summary for Providence Rest

During the reporting period, Archcare at Providence Rest received a total of 24 citations of any kind, comprising 15 standard health citations and 9 Life Safety Code citations. These citations were identified in four on‑site inspections; an additional inspection was conducted that resulted in no citations. Complaints‑related citations totaled seven, although the category totals listed for quality of care (1) and resident rights (1) sum to only two, indicating a discrepancy between the overall complaints‑related citation count and the category subtotals.

The inspection on January 26, 2023 produced the largest number of cited items, with fourteen citations identified. Deficiencies were concentrated in standard health areas, including incontinence management, care‑plan timing and revision, medication regimen appropriateness, resident assessment encoding, and resident rights. Life safety deficiencies noted that day involved self‑closing door devices, egress door functionality, hazardous area enclosure, illumination of means of egress, and general egress requirements.

Complaint metrics for the period show 85 complaints received, equating to 45.3 complaints per 100 occupied beds. Seventy‑two percent of complaints represented facility‑reported incidents. Five complaint‑related on‑site inspections were completed, and seven complaints‑related citations were issued, corresponding to 3.7 citations per 100 occupied beds. The complaints‑related citation categories reported 0 for administration, dietary services, other services, and physical environment, with 1 each for quality of care and resident rights, for a category subtotal of 2.

Enforcement actions include a Stipulation & Order numbered NH‑23‑020, issued on February 15, 2023, with a fine of $10,000 and a description of “Quality of Care.” The related survey was conducted on October 31, 2022.

Places of interest near Providence Rest

Address 3.2 miles from city center

Address 3304 Waterbury Ave, Bronx, NY 10465

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Comparison Chart

The information below is reported by the New York State Department of Health.
Compare Hospice Homes around Bronx
Providence Rest
HC

Hospice Care

SNF

24/7 care needed

RC

Respite Care

Bronx
200
No
50
FLORES, TELMA
98.1%
$50,082,353.00
$9,640,123.00
19.2%
191.30
5/5
2.9293
4/5
3/5
5/5
-
St. Patrick‘s Home Rehabilitation and Health Care
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Bronx
264
No
79
DUNLEAVY, ELIZABETH
98.5%
$25,148,413.00
$12,731,499.00
50.6%
258.30
5/5
3.2422
4/5
2/5
5/5
1
Calvary Hospital – Bronx Campus
HC

Hospice Care

Bronx
225
No
85
-
-
-
-
-
-
-
-
-
-
-
-
Rosary Hill Home
AL

For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

For self-sufficient seniors seeking community and minimal assistance.

SNF

24/7 care needed

600 Linda Ave
54
No
41
Dominican Sisters-The Servants of Relief for Incurable Cancer (Not for Profit)
-
-
-
-
-
-
-
-
-
-
-
MJHS Hospice and Palliative Care – Bronx
HC

Hospice Care

Bronx
-
No
86
-
-
-
-
-
-
-
-
-
-
-
-

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

252
Total Staff
163
Employees
89
Contractors
70,312
Total Hours (Quarter)
106
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse547.4 Yes
Licensed Practical Nurse227.1 Yes
Certified Nursing Assistant917.3 Yes
Staff by Category
Administration
3 staff
6.9hs shift avg
Nursing Staff
167 staff
7.3hs shift avg
Physicians & Practitioners
31 staff
6.9hs shift avg
Therapy Services
35 staff
7.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
8.7hs shift avg
Dietary Services
8 staff
7.1hs shift avg
Other Services
6 staff
6.5hs shift avg
Contractor Analysis
22.4%
of total hours from contractors
15,723 contractor hours this quarter
Occupational Therapy Aide: 9 Registered Nurse: 14 Physical Therapy Assistant: 13 Clinical Nurse Specialist: 11 Licensed Practical Nurse: 9 Qualified Social Worker: 2 Certified Nursing Assistant: 7 Speech Language Pathologist: 3 Other Physician: 7 Diagnostic X-ray Services Staff: 3 Respiratory Therapy Technician: 4 Medical Director: 1 Occupational Therapy Assistant: 1 Physical Therapy Aide: 5
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8479133,75991100%7.3
Registered Nurse40145411,06591100%7.4
Licensed Practical Nurse139225,38191100%7.1
Clinical Nurse Specialist1211234,41491100%7.8
Occupational Therapy Aide0992,88891100%8.1
Other Dietary Services Staff7072,42291100%7.1
Physical Therapy Assistant013132,2427785%7.8
Speech Language Pathologist0331,3487886%7.6
Mental Health Service Worker3031,1817684%7
Other Physician0771,0876470%4.7
Physical Therapy Aide0551,0535156%7.5
Respiratory Therapy Technician0441,0097481%8.8
Administrator2027486774%7
Qualified Social Worker0225746571%8.7
Nurse Practitioner1014266167%7
Dietitian1014205965%7.1
Diagnostic X-ray Services Staff0331693943%4.3
Medical Director011781314%6
Occupational Therapy Assistant011521314%4

Health Inspection History

Source: CMS Health Citations (Jan 2020 – Mar 2025)

3
Inspections
18
Total Citations
0
Critical (J-L)
1
Serious (G-I)
6
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
16
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Pharmacy Services
5
28% of total
Resident Rights
3
17% of total
Quality of Life & Care
2
11% of total
Abuse, Neglect & Exploitation
1
6% of total
Citation Sources
Standard Inspections 17
Complaint Investigations 2
State Comparison (NY)
Avg Citations (State)
18.5
This Facility: 18
Avg Critical (State)
0.2
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 07, 2025 D Abuse/NeglectF0609 Corrected
Mar 07, 2025 F Nursing ServicesF0725 Corrected
Mar 07, 2025 G Quality of CareF0689 Corrected
Mar 07, 2025 D Care PlanningF0641 Corrected
Mar 07, 2025 D Care PlanningF0655 Corrected
Mar 07, 2025 D Care PlanningF0656 Corrected
Mar 07, 2025 D Resident RightsF0577 Corrected
Jan 26, 2023 D PharmacyF0756 Corrected
Jan 26, 2023 D PharmacyF0757 Corrected
Jan 26, 2023 E PharmacyF0758 Corrected
Jan 26, 2023 D Quality of CareF0690 Corrected
Jan 26, 2023 B Care PlanningF0640 Corrected
Jan 26, 2023 E Care PlanningF0657 Corrected
Jan 26, 2023 D Resident RightsF0550 Corrected
Jan 26, 2023 D Resident RightsF0580 Corrected
Jan 13, 2020 D PharmacyF0756 Corrected
Jan 13, 2020 D PharmacyF0758 Corrected
Jan 13, 2020 D Care PlanningF0657 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Archcare
Resident Census by Payment Source
194 Total Residents
Medicare 51 (26.3%)
Medicaid 103 (53.1%)
Private Pay/Other 40 (20.6%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

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Claim What’s Yours: Financial Aid for New York Seniors

Program
State Program Name
Eligibility
Benefits
Community First Choice Option
NY Medicaid CFCO
  • General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
  • NY Specifics: Higher asset limit; urban density increases demand.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
  • General: Age 60+, New York resident, at risk of decline but not nursing home level.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $15,000 (individual).
  • NY Specifics: Cost-sharing required above certain income; urban/rural balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
  • General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
  • Income Limits (2025): $50,000/year (household).
  • Asset Limits: No strict asset cap, but income-focused eligibility.
  • NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
  • Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
  • General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
  • Income Limits (2025): $58,399/year (household).
  • Asset Limits: No strict asset cap, income-driven eligibility.
  • NY Specifics: Applies only in NYC; excludes large apartment buildings.
  • Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
NYFSC Home Sharing
  • General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
  • Income Limits: No strict limit, but targets those needing cost relief.
  • Asset Limits: Not applicable; focus on housing need.
  • NY Specifics: Primarily NYC-focused; limited slots due to demand.
  • Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.

Claim What’s Yours Financial Aid for New York Seniors

NY Medicaid CFCO

Community First Choice Option

Requirements:
  • General:
    Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $30,182 (individual, higher due to NY Medicaid expansion).
  • NY Specifics:
    Higher asset limit; urban density increases demand.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
NY EISEP

Expanded In-Home Services for the Elderly Program (EISEP)

Requirements:
  • General:
    Age 60+, New York resident, at risk of decline but not nursing home level.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $15,000 (individual).
  • NY Specifics:
    Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
NY SCRIE

Senior Citizen Rent Increase Exemption (SCRIE)

Requirements:
  • General:
    Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
  • Income Limits (2025):
    $50,000/year (household).
  • Asset Limits:
    No strict asset cap, but income-focused eligibility.
  • NY Specifics:
    Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
  • Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
NY SCHE

Senior Citizen Homeowners’ Exemption (SCHE)

Requirements:
  • General:
    Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
  • Income Limits (2025):
    $58,399/year (household).
  • Asset Limits:
    No strict asset cap, income-driven eligibility.
  • NY Specifics:
    Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
  • Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
NYFSC Home Sharing

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

Requirements:
  • General:
    One participant must be 60+ (host or guest), NYC resident, able to share living space.
  • Income Limits:
    No strict limit, but targets those needing cost relief.
  • Asset Limits:
    Not applicable; focus on housing need.
  • NY Specifics:
    Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
  • Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.

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