Providence Rest

Providence Rest is a Hospice Home in New York State

Providence Rest is a Hospice Home in New York State

Providence Rest

3304 Waterbury Ave, Bronx, NY 10465 View Map

Providence Rest is a Hospice Home in New York State

Providence Rest is a Hospice Home in New York State

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Overview of Providence Rest

Providence Rest, located in the Bronx, New York, is a leading facility that offers a unique combination of excellent care and faith-based services. They provide a holistic approach to ensure that each client receives quality care that suits their individual and special needs. They have made it their mission to improve their clients’ lives at the end stages. Their program is designed to meet the client’s physical, emotional, mental, and spiritual needs.

They are in the lush area beside Eastchester Bay, offering a peaceful backdrop with serene views. It complements the compassionate and dedicated staff in their facility. Founded in 1921, the Sisters of St. John the Baptist play an essential role in the care of their clients. They also partner with hospice services for those who choose the service.

+1 718-931-3000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.93/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 200

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in New York
Occupancy rate 97.1%
Residents per day (avg) 191
Occupancy rate
97.1%
Residents per day (avg)
191

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

55% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 17 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$60.3M
Surplus of revenue
$254.2K
Voluntary non-profit home Church
Home revenue
$60,317,963.00
Surplus of revenue
$254,153.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.1M
18.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$49.5M
Total costs $60.6M
Bed community size
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Facility Type
Nursing Home

Additional licensing details

CMS Certification Number: 335583
County: Bronx

Ownership & operating entity

Providence Rest is legally operated by Providence Rest, Inc (Not for Profit).

Types of Care at Providence Rest

Skilled Nursing Respite Care Hospice Care
Contact Providence Rest

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

5 inspections

4 with citations, 1 without citations

5 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

77 complaints

40 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 96 complaints

12 total citations

8 health citations 4 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

2 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

March 7, 2025: Stipulation & Order #NH-25-063

Quality of Care

October 31, 2022: Stipulation & Order #NH-23-020

Quality of Care

Compare Hospice Homes around Bronx

The information below is reported by the New York State Department of Health.
St. Patrick‘s Home Rehabilitation and Health Care
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Bronx (West Bronx)
264
No
79
DUNLEAVY, ELIZABETH
93.1%
$32,641,861.00
$12,765,310.00
39.1%
258.30
5/5
3.2422
4/5
2/5
5/5
1
Calvary Hospital – Bronx Campus
HC

Hospice Care

Bronx (Morris Park)
225
No
85
-
-
-
-
-
-
-
-
-
-
-
-
Providence Rest
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Bronx (East Bronx)
202
No
50
FLORES, TELMA
97.1%
$57,380,835.00
$11,124,211.00
19.4%
191.30
5/5
2.9293
4/5
3/5
5/5
-
Rosary Hill Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

600 Linda Ave
54
No
41
Dominican Sisters-The Servants of Relief for Incurable Cancer (Not for Profit)
-
-
-
-
-
-
-
-
-
-
-
MJHS Hospice and Palliative Care – Bronx
HC

Hospice Care

Bronx (Fordham Manor)
-
No
86
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Providence Rest

Address 3.2 miles from city center

Address 3304 Waterbury Ave, Bronx, NY 10465

Calculate Travel Distance to Providence Rest

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

252
Total Staff
163
Employees
89
Contractors
70,312
Total Hours (Quarter)
106
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse547.4 Yes
Licensed Practical Nurse227.1 Yes
Certified Nursing Assistant917.3 Yes
Staff by Category
Administration
3 staff
6.9hs shift avg
Nursing Staff
167 staff
7.3hs shift avg
Physicians & Practitioners
31 staff
6.9hs shift avg
Therapy Services
35 staff
7.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
8.7hs shift avg
Dietary Services
8 staff
7.1hs shift avg
Other Services
6 staff
6.5hs shift avg
Contractor Analysis
22.4%
of total hours from contractors
15,723 contractor hours this quarter
Occupational Therapy Aide: 9 Registered Nurse: 14 Physical Therapy Assistant: 13 Clinical Nurse Specialist: 11 Licensed Practical Nurse: 9 Qualified Social Worker: 2 Certified Nursing Assistant: 7 Speech Language Pathologist: 3 Other Physician: 7 Diagnostic X-ray Services Staff: 3 Respiratory Therapy Technician: 4 Medical Director: 1 Occupational Therapy Assistant: 1 Physical Therapy Aide: 5
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant8479133,75991100%7.3
Registered Nurse40145411,06591100%7.4
Licensed Practical Nurse139225,38191100%7.1
Clinical Nurse Specialist1211234,41491100%7.8
Occupational Therapy Aide0992,88891100%8.1
Other Dietary Services Staff7072,42291100%7.1
Physical Therapy Assistant013132,2427785%7.8
Speech Language Pathologist0331,3487886%7.6
Mental Health Service Worker3031,1817684%7
Other Physician0771,0876470%4.7
Physical Therapy Aide0551,0535156%7.5
Respiratory Therapy Technician0441,0097481%8.8
Administrator2027486774%7
Qualified Social Worker0225746571%8.7
Nurse Practitioner1014266167%7
Dietitian1014205965%7.1
Diagnostic X-ray Services Staff0331693943%4.3
Medical Director011781314%6
Occupational Therapy Assistant011521314%4

Health Inspection History

Total Health inspections 3
17% below New York average
New York average: 3.6

Last Health inspection on Mar 2025

Total Health citations 18
Near New York average
New York average: 18.5

6 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 17 citations
Complaint investigations 2 citations
Breakdown of citations
Critical Health citations 0
100% below New York average
New York average: 0.2
Serious Health citations 1
400% above New York average
New York average: 0.2
Moderate Health citations 16

Minor Health citations 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Mar 07, 2025
Corrected

Nursing Services moderate citation Mar 07, 2025
Corrected

Quality of Care serious citation Mar 07, 2025
Corrected

Care Planning moderate citation Mar 07, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Archcare
Resident Census by Payment Source
194 Total Residents
Medicare 51 (26.3%)
Medicaid 103 (53.1%)
Private Pay/Other 40 (20.6%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 7.9
20% better than New York average
New York average: 9.8
Functional decline score 17.9
Near New York average
New York average: 18.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 12.4%
25% below New York average.

Walking Ability Worsened 13.3%
20% below New York average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 27.9%
31% above New York average.
Safety & clinical stability

Falls with Major Injury 2.5%
17% below New York average.

High Risk Residents with Pressure Ulcers 3.7%
48% below New York average.

Urinary Tract Infection 0.2%
89% below New York average.
Emotional & behavioral wellbeing

Depressive Symptoms 36.1%
99% above New York average.

Antipsychotic Use 6.0%
52% below New York average.
Preventive care

Pneumococcal Vaccine 97.5%
7% above New York average.

Influenza Vaccine 98.2%
3% above New York average.
Nutrition & physical health

Lost Too Much Weight 7.7%
26% above New York average.
Short-stay resident measures
Pneumococcal Vaccine 83.1%

8% better than New York average
Antipsychotic medication increase 0.2%

83% better than New York average
Influenza Vaccine 84.2%

7% better than New York average

Guides for Better Senior Living

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Financial Aid for New York Seniors

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

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