Inspection Reports for Quail Park at Shannon Ranch

The visit was an unannounced annual inspection conducted by Licensing Program Analyst L. Xiong to evaluate the facility's compliance with licensing requirements.

The facility appeared clean with no obstructions or fire clearance issues. All common areas and resident bedrooms met required accommodations. Safety equipment such as smoke detectors, carbon monoxide detectors, and fire extinguishers were operational and up to date. Water temperature was within acceptable limits. No deficiencies were observed during the inspection.

The visit was an unannounced complaint investigation conducted in response to a complaint received on 2024-07-18 alleging rough handling and inappropriate speech by facility staff towards a resident.

The investigation found the allegations to be unsubstantiated due to lack of preponderance of evidence proving the alleged violations occurred.

The complaint alleged that facility staff handled a resident in a rough manner and spoke inappropriately to a resident in care. The allegations were investigated and found to be unsubstantiated.

The visit was an unannounced case management follow-up to obtain information regarding an incident report and death report submitted by the facility.

No violations were identified during the investigation and no citations were issued.

The visit was an unannounced case management follow-up on an incident report regarding a resident not receiving as needed (PRN) medication as ordered, and failure to update the medication administration record (MAR) accordingly.

The facility failed to ensure that Resident 1 received medications as ordered by the physician, and did not update the MAR to reflect hospice agency changes. A deficiency was issued for this repeat violation, posing an immediate health and safety risk.

The visit was triggered by an incident report alleging failure to administer PRN medication as ordered and failure to update the MAR accordingly. A civil penalty was assessed for a repeat violation.

The inspection was an unannounced annual inspection conducted by Licensing Program Analysts to assess compliance with regulatory requirements.

The facility was found to be clean, odor free, and well maintained with no deficiencies issued. Safety equipment and emergency preparedness were verified, and required documentation was requested for submission.

The visit was conducted as a follow-up on incident reports submitted to the Fresno Community Care Licensing office, specifically regarding medication administration outside physician parameters and bruising incidents.

A deficiency was issued for failure to comply with regulations when facility staff administered medication to a resident outside the parameters set by the resident's physician, posing an immediate health and safety risk. The visit included review and development of a plan of correction with the administrator.

The visit was complaint-related, following up on incidents including medication administration outside physician parameters and bruising to a resident's arms. A deficiency was substantiated related to medication administration.

The inspection visit was an unannounced Case Management - Health and Safety inspection conducted to review a Special Incident Report involving a resident's unwitnessed fall and subsequent death.

During the visit, the Licensing Program Analyst toured the facility, reviewed the resident's file, and found no citations or deficiencies.

The inspection was an unannounced case management - other inspection conducted by Licensing Program Analyst Malia Thao to review the facility's compliance and amend a previous report.

No deficiencies were cited during this inspection. The Licensing Program Analyst amended a previous report (LIC809) issued on 2/21/23.

The inspection was an unannounced annual inspection conducted to evaluate the facility's compliance with licensing requirements.

No deficiencies were cited during the inspection. Observations included residents having access to disinfectants, cleaning solutions, and a knife set, but no deficiency was issued due to resident capability to manage medications and hygiene items. The facility was advised to review resident-specific physician reports to ensure safety.

The inspection was an unannounced complaint investigation visit conducted in response to multiple allegations received on 2022-06-06 regarding resident injuries, medication administration, staff qualifications, and care practices.

The investigation found that the allegations were either unsubstantiated or unfounded based on record reviews and interviews. The facility followed proper procedures for resident care, medication administration times were being adjusted with physician approval, staff were appropriately trained, and residents were not made to get up early.

The complaint investigation addressed allegations including resident sustaining multiple injuries, improper use of a hoyer lift, medication not dispensed on time, staff not following doctor's orders, unqualified staff providing care, and residents being made to get up early. All allegations were found unsubstantiated or unfounded after review.

An unannounced complaint investigation was conducted in response to an allegation that the facility air conditioner was in disrepair.

The investigation found that although there was an issue with the air conditioner, the facility had fixed the problem and provided cooling units for the rooms. The complaint was determined to be unfounded and was dismissed.

The complaint alleging the facility air conditioner was in disrepair was investigated and found to be unfounded.

The visit was an unannounced Case Management visit regarding an elopement incident that occurred on 08/04/2021.

The resident exited the facility triggering an alarm, but staff quickly located and returned the resident safely. No deficiencies were observed during the visit.

The visit was triggered by a complaint related to an elopement incident. The complaint was investigated and no deficiencies were found.

Licensing Program Analyst Shawna Doucette conducted an Annual Inspection as a required 1-year unannounced visit to evaluate compliance with licensing regulations.

No deficiencies were observed during the inspection. The facility maintained proper infection control measures, adequate food supplies, and updated resident emergency contact information.