Inspection Reports for Quail Park on Cypress

The inspection was an unannounced annual inspection conducted to evaluate compliance with licensing requirements at Quail Park Retirement Village, LLC.

The facility was found to be clean, well-maintained, and compliant with safety and health regulations. No deficiencies were issued during the inspection, and resident records and medication audits were found to be in order.

The inspection was conducted as a case management visit during a complaint investigation regarding the facility limiting and preventing a resident from receiving visitors.

The facility was found to be limiting and preventing a resident (R1) from receiving visitors, which poses an immediate health, safety, or personal rights risk to persons in care. Deficiencies were cited in accordance with California Code of Regulations, Title 22, Division 6.

The complaint investigation revealed that the facility was limiting and preventing a resident from receiving visitors, violating resident rights. The facility was informed they could not deny visitors.

The inspection was an unannounced Annual Continuation Inspection conducted to evaluate compliance with regulatory requirements at Quail Park Retirement Village, LLC.

The inspection found that resident records were current and medication audits showed no issues; however, deficiencies were cited for unlocked medications in 3 out of 6 resident rooms, posing an immediate health and safety risk.

The visit was an unannounced annual inspection conducted to evaluate compliance with licensing requirements at Quail Park Retirement Village, LLC.

The facility was generally clean and well-maintained with proper safety equipment functioning. However, deficiencies were found related to unlocked chemicals in multiple areas and buildup of brown and pink substances in the ice machine, posing immediate health and safety risks.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-10-30 alleging expired food being served and mishandling of residents' medications.

The investigation substantiated that the facility had expired food and residents' medications were not properly logged in the centrally stored medication record. A civil penalty was issued due to repeat violations. Other allegations regarding pests, record keeping, and staff training were found unsubstantiated.

The complaint investigation was substantiated for expired food and medication record mishandling. Other allegations about pests, inadequate record keeping, and staff training were unsubstantiated.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-11-20 alleging that the licensee does not maintain the facility in good repair.

The investigation found no issues requiring repair or attention based on observations and resident interviews. The complaint was determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged that the licensee does not maintain the facility in good repair. The investigation included interviews and review of a work order showing recent repair of the kitchen sink. The complaint was unsubstantiated.

The visit was an unannounced annual inspection conducted by Licensing Program Analyst K. Kaur to evaluate the facility's compliance with licensing requirements.

The Licensing Program Analyst conducted a tour of the facility and reviewed resident and staff files. Due to time constraints, the inspection will continue at a later date. The analyst requested several documents to be submitted by 12/27/2023.

An unannounced complaint investigation visit was conducted in response to a complaint received on 2023-01-12 alleging that staff was causing harm to a resident while in care.

The investigation found no evidence that staff caused harm to the resident. Based on interviews and document review, the allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleging staff causing harm to a resident was investigated and found to be unsubstantiated.

Unannounced complaint investigation visit conducted due to allegations regarding improper medication documentation and administration.

One allegation regarding medication records not being properly documented was substantiated due to a medication not documented in the centrally stored prescription medications list. Two other allegations about medication labeling and administration were found unsubstantiated based on records review and interviews.

The complaint investigation was substantiated for the allegation that medication records were not properly documented. Other allegations regarding medication labeling and administration were unsubstantiated. The investigation was conducted by Licensing Program Analyst Kamaldeep Kaur.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2022-12-05 regarding staff mismanaging residents' medications and staff qualifications to care and supervise residents.

The investigation substantiated the allegation that staff mismanaged residents' medications, including missed or improperly handled medication doses, posing an immediate health and safety risk. The allegation that staff did not meet qualifications to care and supervise residents was found unsubstantiated based on interviews and observations.

The complaint investigation was substantiated for medication mismanagement based on interviews, record reviews, and a self-reported incident. The allegation regarding staff qualifications was unsubstantiated due to lack of preponderance of evidence.

The visit was an unannounced annual inspection focused on infection control conducted by the Licensing Program Analyst to assess compliance with regulatory requirements.

The facility was generally clean and compliant with infection control practices, but deficiencies were cited for unlocked cleaning chemical bottles and resident medications stored in accessible locations, posing immediate health and safety risks. Plans of correction were implemented during the visit.

The visit was conducted to address two incidents reported to the department: a missing money incident from a resident's apartment on 11/01/22 and a medication error involving resident R2 on 10/07/22.

The inspection found that resident R2 was administered one medication in the wrong dosage, and four medications were not administered for multiple days, posing immediate health, safety, or personal rights risks. A deficiency was cited accordingly.

The visit was complaint-related, addressing two incidents: missing money from a resident's apartment and a medication error involving incorrect dosage and missed medications for resident R2.

The inspection was an unannounced Annual Inspection focused on Infection Control conducted by the Licensing Program Analyst.

The facility was found to be clean with no fire clearance issues, proper infection control measures observed, and adequate supplies. No deficiencies were issued during this inspection.

The visit was an unannounced annual inspection focused on infection control conducted by the Licensing Program Analyst.

The inspection was not completed due to the facility having three positive COVID-19 cases. The department will return at a later date to conduct the full annual inspection.