Inspection Reports for Quail Ridge Senior Living

The inspection was conducted as a complaint investigation based on multiple allegations including inadequate staffing, medication administration issues, resident care concerns, and supervision to prevent accidents or elopement.

Based on observations, interviews, and record reviews, the facility was found to be in compliance with state regulations with no deficiencies cited during the complaint investigations.

Multiple complaints were investigated regarding staffing adequacy, medication administration, resident care levels, meal assistance, supervision to prevent elopement, and accident prevention. All investigations concluded the center was in compliance with state regulations and no deficiencies were cited.

A relicensure survey with complaint investigations was conducted at Quail Ridge Senior Living to assess compliance with state regulations and investigate multiple complaints.

Multiple complaint investigations were conducted related to cleanliness, infection control, safety, staffing, pest control, and resident supervision. No deficiencies were cited in the complaint investigations themselves. However, the relicensure survey identified deficiencies including obstructed stairwell exits, inadequate hot water temperature, and failure to prevent elopement of a resident with dementia. A plan of correction was submitted and accepted, and a revisit confirmed all deficiencies were corrected by August 11, 2025.

Multiple complaints investigated including failure to maintain a clean, homelike environment; ineffective infection control; unsafe environment; neglect; inadequate staffing; pest control issues; and elopement risk. Investigations found no deficiencies in complaint areas but relicensure survey identified deficiencies as noted.

This document serves as a renewal license for the assisted living center Quail Ridge Senior Living, certifying its authorization to operate.

The document certifies that Quail Ridge Senior Development, LLC is licensed to maintain an assisted living center with a maximum capacity of 184 beds, effective from 2025-02-21 to 2028-02-21.

A complaint survey was conducted due to allegations including failure to provide bathing assistance, failure to maintain hot water boilers and plumbing, failure to implement an effective infection control program, and failure to ensure residents smoked in designated areas and maintain a safe environment.

The facility was found to have multiple deficiencies including an Immediate Jeopardy situation related to a resident smoking in their room while on oxygen, failure to document and implement interventions to mitigate risks, and inaccurate completion of smoking-related assessments for residents. The facility submitted an acceptable plan of correction addressing these issues.

The complaint investigations were initiated due to allegations that the center failed to provide bathing assistance according to contract, failed to ensure hot water boilers and plumbing were in good repair, failed to implement an effective infection control program, and failed to ensure residents smoked in designated areas and maintain a safe, odor-free environment. The investigations were conducted from December 11 to 15, 2023.

A complaint survey was conducted at Quail Ridge Senior Living on January 26, 2023, following allegations related to family council treatment, pharmaceutical services, resident neglect, equipment safety, and medication administration.

The investigation found one substantiated deficiency related to failure to provide physician-ordered medication in a timely manner for one resident. Other allegations related to family council treatment, resident neglect, equipment safety, and medication administration were unsubstantiated. A plan of correction was submitted and accepted, and a follow-up revisit confirmed correction of deficiencies by March 24, 2023.

The complaint investigation included allegations that the facility failed to ensure the family council was treated with dignity and respect (unsubstantiated), failed to provide pharmaceutical services including accurate medication administration (substantiated), and failed to ensure residents were not neglected, equipment was safe, and medications were administered as ordered (all unsubstantiated).

A complaint survey was conducted due to an allegation that the facility failed to ensure qualified staff members were available in an emergency.

The facility failed to ensure staff checked respiration and pulse prior to initiating CPR and the nurse was unaware that CPR had been performed, resulting in a substantiated deficient practice. Additionally, the facility failed to report an incident involving hospital treatment to the Oklahoma State Department of Health.

The complaint investigation was initiated due to an allegation that the facility failed to ensure qualified staff members were available in an emergency. The allegation was substantiated.

The inspection was conducted as a complaint investigation related to allegation #OK00056639 and included a COVID-19 Special Focus Infection Control Survey to determine compliance with infection prevention and control practices.

The complaint alleging failure to provide adequate and appropriate medical care was unsubstantiated. No deficiencies were cited related to infection control or other practices during the investigation.

The allegation that the center failed to provide adequate and appropriate medical care was unsubstantiated (US). The investigation included review of physician visits, orders, records, and staffing. No deficient practice was found.

This document is a license renewal issued to Quail Ridge Senior Development, LLC to conduct and maintain an Assisted Living Center.

The license certifies that the facility meets the provisions of the Oklahoma Statutes and State Board of Health rules and regulations for an Assisted Living Center.

A COVID-19 Special Focus Infection Control Survey was conducted to determine if the center was in compliance with implementing proper infection prevention and control practices to prevent the development and transmission of COVID-19.

No deficiencies were cited during the COVID-19 Special Focus Survey conducted on September 11, 2020.

A Covid-19 Focused Infection Control survey was conducted in conjunction with a complaint investigation to determine if the facility was in compliance with infection prevention and control practices to prevent COVID-19 transmission.

The facility failed to implement appropriate infection prevention and control practices including screening visitors and staff, using proper PPE, monitoring residents for COVID-19 symptoms, providing staff education, ensuring social distancing in dining, and restricting visitation. Twenty-seven residents and four staff members contracted COVID-19. Immediate Jeopardy was identified and later removed after corrective actions were implemented.

Complaint #OK00055823 triggered the investigation. The allegation that the facility failed to ensure proper infection control procedures to prevent COVID-19 was substantiated.

This document is a renewal license issued to Quail Ridge Senior Development, LLC to conduct and maintain an Assisted Living Center.

The document certifies the facility's license renewal with a maximum capacity of 184 beds, effective from 02/21/2020 to 02/20/2021.

The inspection was conducted as a complaint investigation based on complaint number OK00054091 regarding the facility's provision of care and services according to contract.

The investigation found no deficiencies or deficient practices related to the allegation. Observations, interviews, and record reviews showed care was provided appropriately with no substantiated issues.

The allegation that the center failed to provide care and services according to contract was unsubstantiated (US). No deficient practice was found related to incontinence care, medication administration, or pest control.

The inspection was conducted as a complaint investigation related to an allegation that the center failed to provide maintenance according to residents' contracts.

The investigation found the allegation to be unsubstantiated with no deficient practice cited. Repairs had been made to address previous flooding issues, and no current water damage or mildew odors were observed.

Allegation: The center failed to provide maintenance according to residents' contracts. The allegation was unsubstantiated (US). No deficient practice was found related to the complaint.

This document is a renewal license issued to Quail Ridge Senior Development, LLC to conduct and maintain an Assisted Living Center, indicating the renewal of the facility's license.

The document certifies that the facility is licensed to operate as an Assisted Living Center with a maximum capacity of 140 beds. It does not contain inspection findings or deficiencies.

The document is a Consent Order resolving enforcement actions related to multiple surveys and complaint investigations conducted at Quail Ridge Senior Living, including re-licensure surveys, complaint investigations, follow-up surveys, and an abbreviated survey.

The Oklahoma State Department of Health found Quail Ridge Senior Living to be out of compliance during multiple surveys and complaint investigations between August 2016 and June 2017, resulting in citations of deficiencies and administrative penalties. The parties agreed to settle with Quail Ridge paying an administrative penalty of $15,000.

Complaint investigations were conducted on August 9, 2016 (Complaints #OK00048541 and #OK00048543) and September 15, 2016 (Complaint #OK00048770). Follow-up surveys determined continued non-compliance until June 14, 2017, when all deficiencies were corrected.

This document serves as the official license renewal and amended license for Quail Ridge Senior Living, authorizing the facility to operate as an Assisted Living Center.

The documents certify that Quail Ridge Senior Living is licensed to maintain an Assisted Living Center with a maximum capacity of 160 beds, with license effective dates and expiration noted.

The document serves to notify the facility of the renewal and amendment of its Assisted Living Center license, including approval for new bed additions and acceptance of resident service contract documents.

The documents confirm the renewal and amendment of the facility's license with updated bed capacity and acceptance of required resident service contract materials.