Inspection Reports for Quarry Road Residential Center
10 Quarry Rd., Waterville, ME 04901, ME, 04901
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Inspection Report
Biennial Survey
Census: 12
Capacity: 12
Deficiencies: 12
Jul 1, 2025
Visit Reason
The inspection was a biennial survey to assess compliance with the Regulations Governing the Licensing and Functioning of Assisted Housing Programs for a Level IV PNMI Residential Care Facility.
Findings
The facility was found non-compliant in multiple areas including failure to have a licensed administrator, incomplete and incorrect medication administration records, failure to sign resident contracts properly, inadequate RN consultant services, lack of posted menus, unsanitary food storage and equipment, dishwasher not meeting temperature requirements, untagged fuel heating systems, poor facility maintenance, and bathrooms lacking functioning call bells.
Severity Breakdown
Class I/II/III: 1
Class III: 2
Deficiencies (12)
| Description | Severity |
|---|---|
| Facility failed to have a licensed administrator as required by the Nursing Home Administrators Licensing Board. | — |
| Provider failed to sign a standard contract for 1 of 3 resident records reviewed. | — |
| Medication not administered at correct times and doses for 1 of 3 residents reviewed. | Class I/II/III |
| Medication/treatment administration records (MAR) incomplete or incorrectly transcribed for 2 of 3 residents reviewed. | Class III |
| RN consultant services and reports were not completed every 60 days as required. | — |
| Facility failed to post menus conspicuously for residents. | — |
| Shelving in freezers had significant ice buildup creating uncleanable surfaces. | Class III |
| Equipment used for food storage was not maintained in a clean and sanitary manner. | — |
| Dishwasher final rinse temperature did not meet manufacturer's minimum requirement of 180°F, reaching only 170°F. | — |
| Fuel heating systems were not tagged as inspected within the last year. | — |
| Facility failed to show evidence of routine maintenance and housekeeping; multiple areas observed with worn paint, rust, clutter, stains, damaged walls, and uneven walkways. | — |
| Bathrooms were not equipped with functioning call bell systems as required. | — |
Report Facts
Residents present: 12
Total licensed capacity: 12
Resident records reviewed: 3
RN consultant reports dates: 6
Freezers with ice buildup: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rachel Fuller | Administrator | Named as facility administrator with pending license status |
Inspection Report
Biennial Survey
Census: 12
Capacity: 12
Deficiencies: 12
Jul 1, 2025
Visit Reason
The inspection was a biennial survey to assess compliance with regulations governing Level IV PNMI Residential Care Facilities and Infection Prevention and Control.
Findings
The facility was found non-compliant in multiple areas including failure to have a licensed administrator, incomplete contract signing, medication administration errors, lack of timely RN consultant reports, missing posted menus, sanitation issues in food storage and equipment, inadequate dishwasher rinse temperatures, untagged heating system inspections, poor facility maintenance, and non-functioning bathroom call bells.
Deficiencies (12)
| Description |
|---|
| Facility failed to have a licensed administrator as required by the Nursing Home Administrators Licensing Board. |
| Provider failed to sign a standard contract for 1 of 3 resident records reviewed. |
| Failed to administer medication at correct times and dose for 1 of 3 residents reviewed. |
| Medication Administration Records (MAR) did not include all medications ordered by licensed practitioners for 2 of 3 residents reviewed. |
| RN consultant services and reports were not completed every 60 days as required. |
| Facility failed to post menus conspicuously in the food service area. |
| Shelving in freezers had significant ice buildup creating uncleanable surfaces. |
| Equipment used for food storage was not maintained in a clean and sanitary manner. |
| Dishwasher rinse temperature failed to meet manufacturer’s minimum requirement of 180°F. |
| Fuel heating systems were not tagged as inspected within the last year. |
| Facility failed to show evidence of routine maintenance and housekeeping; multiple areas had worn paint, rust, stains, clutter, and damaged surfaces. |
| Bathrooms were not equipped with functioning call bells in multiple apartments. |
Report Facts
Residents reviewed: 3
RN consultant reports reviewed: 6
Freezers observed: 3
Dishwasher rinse temperature: 170
Dishwasher required rinse temperature: 180
Facility census: 12
Facility total capacity: 12
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rachel Fuller | Administrator | Named in relation to failure to have a licensed administrator. |
Inspection Report
Complaint Investigation
Census: 12
Capacity: 12
Deficiencies: 0
May 30, 2023
Visit Reason
The inspection visit was conducted as a complaint investigation under case number 2023-AHP-33431.
Findings
Quarry Road Residential Center, a Level IV Residential Care Facility, is in substantial compliance with the regulations governing assisted housing programs.
Complaint Details
Complaint Investigation: 2023-AHP-33431. The facility was found to be in substantial compliance with no deficiencies noted.
Report Facts
Census: 12
Total Capacity: 12
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rachel Fuller | Acting Administrator | Named as acting administrator of the facility |
Inspection Report
Biennial Survey
Capacity: 12
Deficiencies: 12
Jan 25, 2023
Visit Reason
The inspection was a biennial survey and case investigation conducted to assess compliance with the Regulations Governing the Licensing and Functioning of Assisted Housing Programs: Level IV Residential Care Facilities.
Findings
The facility was found non-compliant in multiple areas including failure to have signed standard contracts for residents, expired medications in house stock, incomplete resident records missing marital status and religious affiliation, lack of documented proof of guardianship, absence of a planned activity program, lack of a trained dietary coordinator, failure to record menu substitutions and provide appropriate food substitutions, unsanitary food storage and preparation areas, failure to sanitize kitchenware in resident apartments, and poor maintenance and housekeeping of the facility premises.
Severity Breakdown
Class III: 2
Class II: 1
Deficiencies (12)
| Description | Severity |
|---|---|
| Provider failed to sign standard contracts for 5 out of 6 resident records and lacked evidence of a signed contract for 1 resident. | — |
| Expired medications found in house stock medication bin. | Class III |
| Facility failed to include marital status on 5 out of 6 resident identification face sheets. | — |
| Facility failed to identify religious affiliations for 4 out of 6 resident identification face sheets. | — |
| Facility failed to have documented proof of guardianship for 1 out of 6 resident records. | — |
| Facility failed to provide a planned program for diversional and motivational activities suited to residents' needs and interests. | — |
| Facility failed to have a trained and/or experienced dietary coordinator to manage food service. | — |
| Facility failed to record substitutions consistently in the menu change book and failed to offer substitutions of similar nutritive value. | Class II |
| Shelving in refrigerators and freezers had worn or ice buildup creating uncleanable surfaces. | Class III |
| Food preparation surfaces had chips and were not maintained in good repair or easily cleaned. | — |
| Kitchenware in resident apartment areas was not sanitized by approved methods. | — |
| Facility failed to show evidence of routine maintenance and housekeeping; multiple maintenance and safety issues observed in apartments and common areas. | — |
Report Facts
Resident records reviewed: 6
Expired medications found: 2
Deficiencies repeated: 5
Facility total capacity: 12
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