Raincross at Riverside
Raincross at Riverside is an Assisted Living Home in California
Raincross at Riverside is an Assisted Living Home in California
Raincross at Riverside
Raincross at Riverside is an Assisted Living Home in California
Raincross at Riverside is an Assisted Living Home in California
Raincorss at Riverside provides unmatched care and commitment that reimagines retirement living. As a member of The Watermark Community, expect elegance and luxury at a senior living home. The upscale, affordable assisted living and memory care home performs nothing less than exceptional service offered by its professional and compassionate staff. Raincross proudly provides care and commitment for senior members to thrive in the premier choice in Riverside.
The Watermark lifestyle satisfies each age’s wellness for a redefined senior living experience. Luxury accommodations extend to its personalized care plans, respite stays, scheduled local transportation is available upon request, and a calendar of activities is given to each resident with a list of classes, outings, and other upcoming events– tai chi, yoga, creative arts, music lessons, and many more.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
About this community
California average: 72%
LICENSEDAdditional licensing details
Ownership & operating entity
Raincross at Riverside is legally operated by SHI-III MG ROCKRIDGE GP LLC;MERRILL GARDENS LLC.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Raincross at Riverside
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
28 visits
California average: 14 visits
Breakdown by visit type
15 total complaint visits
13 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
12 total complaint visits
7 other visits
Show Inspection Reports
11 complaint investigations
Investigations can have many visits.
California average: 10 complaint investigations
5 official inspections
California average: 4 official inspections
11 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
3 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
8 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Inspection Report Summary for Raincross at Riverside
The California Department of Social Services Community Care Licensing Division conducted several unannounced evaluations at Merrill Gardens at Rockridge. The January‑February visits on 02/02/2022 and 03/03/2022 found the facility’s infection‑control procedures, food supply, staffing, and emergency plans to be adequate, with no deficiencies cited. Administrators Dillon Cagulada and Candice Moses reported full compliance with screening protocols and routine health checks, and the evaluator’s exit interview was completed without incident.
In July 2022, a complaint investigation uncovered a significant lapse in staff screening: one employee had neither a required criminal‑record clearance nor a formal association with the facility. This breach was cited under Title 22 regulations, and a civil penalty of $500 was imposed. The evaluator noted the deficiency and provided a plan of correction due on 07/12/2022, emphasizing the immediate risk to residents when clearance procedures are not met.
The August 10 visit addressed a medication‑administration incident in which a resident received the wrong prescription (Levothyroxine 100 mg) intended for another patient. While no injury resulted, the incident triggered a deficiency citation under the incidental medical and dental care regulations. A corrective plan was assigned, with the evaluator highlighting the need for secure medication protocols and staff training. The evaluator also noted that no civil penalty was assessed at that time because no harm had occurred.
A follow‑up visit on 08/29, prompted by two self‑reported incidents, reviewed an elopement and a fall caused by a poorly secured washer‑dryer. The evaluator observed that the resident had a 24/7 private caregiver and that the facility’s laundry equipment was not anchored, posing a fall risk. No deficiency was cited, but the administrator was encouraged to consider securing the appliances and re‑evaluating the resident’s placement to better meet memory‑care needs.
Across these visits, Merrill Gardens at Rockridge demonstrates generally strong infection control and staffing practices, yet it has faced notable compliance challenges related to staff clearance and medication safety. The evaluator’s reports underscore the importance of robust screening processes and secure medication administration protocols to safeguard resident health and maintain licensing integrity.
Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Living Spaces & Floor Plans
raincross-at-riverside-1-bed
raincross-at-riverside-studio
raincross-at-riverside-2-bed
Places of interest near Raincross at Riverside
3.6 miles from city center
5232 Central Ave, Riverside, CA 92504
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Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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