Raincross at Riverside
Raincross at Riverside
Raincorss at Riverside provides unmatched care and commitment that reimagines retirement living. As a member of The Watermark Community, expect elegance and luxury at a senior living home. The upscale, affordable assisted living and memory care home performs nothing less than exceptional service offered by its professional and compassionate staff. Raincross proudly provides care and commitment for senior members to thrive in the premier choice in Riverside.
The Watermark lifestyle satisfies each age’s wellness for a redefined senior living experience. Luxury accommodations extend to its personalized care plans, respite stays, scheduled local transportation is available upon request, and a calendar of activities is given to each resident with a list of classes, outings, and other upcoming events– tai chi, yoga, creative arts, music lessons, and many more.
Inspection Report Summary for Raincross at Riverside
The California Department of Social Services Community Care Licensing Division conducted several unannounced evaluations at Merrill Gardens at Rockridge. The January‑February visits on 02/02/2022 and 03/03/2022 found the facility’s infection‑control procedures, food supply, staffing, and emergency plans to be adequate, with no deficiencies cited. Administrators Dillon Cagulada and Candice Moses reported full compliance with screening protocols and routine health checks, and the evaluator’s exit interview was completed without incident.
In July 2022, a complaint investigation uncovered a significant lapse in staff screening: one employee had neither a required criminal‑record clearance nor a formal association with the facility. This breach was cited under Title 22 regulations, and a civil penalty of $500 was imposed. The evaluator noted the deficiency and provided a plan of correction due on 07/12/2022, emphasizing the immediate risk to residents when clearance procedures are not met.
The August 10 visit addressed a medication‑administration incident in which a resident received the wrong prescription (Levothyroxine 100 mg) intended for another patient. While no injury resulted, the incident triggered a deficiency citation under the incidental medical and dental care regulations. A corrective plan was assigned, with the evaluator highlighting the need for secure medication protocols and staff training. The evaluator also noted that no civil penalty was assessed at that time because no harm had occurred.
A follow‑up visit on 08/29, prompted by two self‑reported incidents, reviewed an elopement and a fall caused by a poorly secured washer‑dryer. The evaluator observed that the resident had a 24/7 private caregiver and that the facility’s laundry equipment was not anchored, posing a fall risk. No deficiency was cited, but the administrator was encouraged to consider securing the appliances and re‑evaluating the resident’s placement to better meet memory‑care needs.
Across these visits, Merrill Gardens at Rockridge demonstrates generally strong infection control and staffing practices, yet it has faced notable compliance challenges related to staff clearance and medication safety. The evaluator’s reports underscore the importance of robust screening processes and secure medication administration protocols to safeguard resident health and maintain licensing integrity.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
84.7% (127/150)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
January 23, 2020
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
SHI-III MG ROCKRIDGE GP LLC;MERRILL GARDENS LLC
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County
The county where the facility is located.
ALAMEDA
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
18 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
4 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
12 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
15 complaints
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Citations
Number of deficiencies or violations found during inspections.
11 citations
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
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Types of Care at Raincross at Riverside
Floor Plans
Places of interest near Raincross at Riverside
3.6 miles from city center
5232 Central Ave, Riverside, CA 92504
Email:[email protected]
Phone:(951) 785-1200
Email:[email protected]
Phone:(951) 785-1200
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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