Inspection Reports for Ranch View Senior Assisted Living

An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for Ranchview Senior Assisted Living Facility.

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and documentation were present and in order.

An unannounced complaint investigation was conducted in response to allegations received on 2025-03-06 regarding medication administration errors, neglect in incontinence care, lack of supervision resulting in sexual activity between residents, untimely communication with a resident's representative, and staff training deficiencies.

The investigation found no evidence to substantiate any of the allegations. Medication was administered correctly, incontinence care was timely and adequate, no sexual activity between residents was confirmed, communications with the resident's representative were prompt, and staff had proper medication training.

The complaint included multiple allegations: failure to administer medication resulting in seizure, neglect in incontinence care, neglect/lack of supervision leading to sexual activity between residents, failure to respond promptly to resident's representative, and inadequate staff training. All allegations were investigated and found unsubstantiated based on staff interviews, records review, and independent outside source investigations.

An unannounced complaint investigation was conducted in response to an allegation that staff refused to provide an assistive device to a resident.

The investigation included staff interviews, records review, and direct observation, which found no evidence to corroborate the allegation. The resident's CPAP machine was consistently cleaned and administered by staff, and the allegation was determined to be unsubstantiated.

The complaint alleged that staff refused to provide an assistive device (CPAP machine) to a resident. The allegation was investigated through interviews with staff and outside sources, records review, and direct observation. No evidence was found to support the claim, and the complaint was unsubstantiated.

An unannounced complaint investigation was conducted regarding an allegation that the licensee did not meet a resident's incontinence needs.

Based on interviews, direct observations, and records review, the allegation that the licensee failed to meet the resident's incontinence needs was unsubstantiated. The resident was observed to be clean and well cared for, and records showed the resident frequently refused medication that would have prevented incontinence episodes.

The complaint alleged that a resident arrived at an outside care agency with soiled clothing, indicating unmet incontinence needs. Investigation included interviews with staff, the resident, outside sources, and records review. Staff and management stated the resident was clean and dry prior to transport. The resident frequently refused prescribed medication necessary to prevent incontinence. Outside sources did not corroborate the allegation and admitted assumptions were made without confirming facility care.

The visit was an unannounced Case Management visit in response to the self-reported death of a resident on 2025-01-16.

A wellness check was conducted at the facility with no health or safety issues identified and no deficiencies cited or observed during the visit.

An unannounced complaint investigation visit was conducted in response to allegations that staff did not treat a resident with dignity and handled the resident in a rough manner.

The investigation found no corroboration of the allegations after interviews with staff, residents, outside sources, and records review. The resident showed no signs of injury and staff behavior was consistent with maintaining dignity. The allegations were determined to be unsubstantiated.

The complaint alleged staff did not treat a resident with dignity and handled the resident roughly. The investigation included unannounced visits, interviews, and records review. Staff and residents did not corroborate the allegations, and no evidence of injury was found. The complaint was unsubstantiated.

The inspection was an unannounced complaint investigation visit triggered by an allegation received on 2024-10-03 that staff did not treat a resident with dignity.

The investigation found no evidence to substantiate the allegation. Interviews with staff, residents, outside sources, and records review showed no corroboration of staff treating the resident without dignity. The staff member named in the complaint had not worked at the facility since October 2023, prior to the resident's admission.

The complaint alleged that staff did not treat Resident 1 with dignity. The allegation was unsubstantiated after investigation including interviews, observations, and records review. The resident exhibited manipulative and aggressive behaviors and was not medically indicated for a hospital bed as claimed.

An unannounced complaint investigation visit was conducted in response to allegations received on 02/21/2023 regarding neglect resulting in bodily injury, failure to seek medical attention, and failure to report a resident's change in condition to the responsible party.

The investigation found that staff properly followed procedures during the incident, preventing greater injury to the resident. Notifications to the hospice agency and family were timely, and x-rays confirmed no fractures. The allegations were unsubstantiated as evidence did not prove neglect or failure to report.

The complaint involved allegations of neglect causing bodily injury, failure to seek medical attention, and failure to report a resident's change in condition. The investigation included interviews with staff, residents, outside sources, and records review. The allegations were found to be unsubstantiated.

An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for Ranchview Senior Assisted Living Facility.

The facility was found to be clean, sanitary, and in good repair with no deficiencies cited. All required safety equipment, furnishings, and records were in order and properly maintained.

An unannounced complaint investigation was conducted in response to an allegation that staff inappropriately touched a resident.

The investigation found the allegation to be unfounded based on staff interviews, outside source interviews, resident interview, and records review which indicated the resident had agitation and hallucinations and recanted the accusation.

The complaint alleged that staff inappropriately touched resident 1 (R1). The allegation was found to be unfounded after investigation, meaning it was false, could not have happened, and/or was without a reasonable basis.

An unannounced complaint investigation visit was conducted in response to allegations received on 07/12/2023 regarding neglect and failure to observe changes in condition of a resident at Ranchview Senior Assisted Living Facility.

The investigation found that the allegations of neglect resulting in severe malnourishment, dehydration, multiple pressure injuries, serious injury, and failure to observe change in condition were unsubstantiated. Staff and outside source interviews, records review, and observations indicated appropriate care and interventions were provided, and no evidence supported the allegations.

The complaint involved allegations of neglect including severe malnourishment, dehydration, multiple pressure injuries, serious injury, and failure to observe changes in condition for Resident 1. The investigation concluded the allegations were unsubstantiated based on interviews, records, and observations.

An unannounced complaint investigation was conducted in response to an allegation that staff were using a belt to restrain a resident in a chair.

The investigation found that the observed safety belts were positioning cushions with doctor's orders, not restraints. Interviews and record reviews showed no evidence of staff using belts to restrain residents. The allegations were unsubstantiated.

The complaint alleged staff were using a belt to restrain a resident in a chair. The investigation included observations of residents, review of medical records, and interviews with staff and outside sources. The complaint was found to be unsubstantiated.

An unannounced complaint investigation was conducted due to an allegation that lack of supervision resulted in a resident injury at Ranchview Senior Assisted Living Facility.

The investigation included interviews, record reviews, and direct observations, which found no evidence to substantiate the allegation. Staff presence was adequate, and no physical altercations were observed or reported during the timeframe in question. The allegation was determined to be unsubstantiated.

The complaint alleged lack of supervision resulting in injury to resident R1. The allegation was unsubstantiated based on interviews, observations, and record reviews.

An unannounced complaint investigation visit was conducted in response to allegations received on 10/14/2022 regarding staff chemically restraining a resident, uncleared staff working at the facility, unlawful eviction, failure to follow reporting requirements, and staff forging documents.

The investigation included interviews, facility tours, and record reviews, which did not corroborate any of the allegations. No evidence was found to support claims of chemical restraint, uncleared staff working, unlawful eviction, failure to report incidents, or document forgery. The allegations were determined to be unsubstantiated.

The complaint involved five allegations: staff chemically restrained a resident, uncleared staff working at the facility, unlawful eviction of a resident, licensee not following reporting requirements, and staff forged documents. The investigation found no evidence to substantiate these allegations.

An unannounced complaint investigation was conducted in response to allegations received on 2022-10-20 that the facility was in disrepair and that the licensee did not address a pest issue.

The investigation found that the facility was undergoing repairs for an HVAC malfunction and cosmetic remodeling, and pest control services were being regularly performed with no evidence of roach infestation. Both allegations were unsubstantiated based on observations, interviews, and records review.

The complaint was unsubstantiated after investigation. The allegations included facility disrepair and failure to address pest issues, both of which were found to be unproven based on evidence.

The visit was an unannounced complaint investigation conducted in response to allegations that staff do not assist residents with bathing and that the facility does not provide activities for residents.

The investigation found that all residents are assisted with showering as scheduled and as needed, with staff making multiple attempts to encourage residents. Activities are provided daily, with residents generally enjoying participation. The allegations were determined to be unsubstantiated based on interviews, observations, and record reviews.

The complaint investigation was triggered by allegations that staff do not assist residents with bathing and that the facility does not provide activities. The allegations were found to be unsubstantiated after review of records, interviews with residents, staff, and representatives, and observations of activities.

An announced Pre-Licensing inspection was conducted to evaluate the facility for initial licensing and certification.

The facility was found to be clean, well-maintained, and in good condition with no deficiencies noted. All safety features and resident amenities were observed to be appropriate and operational.

The visit was conducted as a Component II evaluation for the initial licensing (CHOW application) of Ranchview Senior Assisted Living Facility to verify the applicant/administrator's understanding of California Code Title 22 Regulations and readiness for licensing.

The Component II completion was successful, confirming the applicant/administrator's understanding of facility operation, admission policies, staffing requirements, restrictive health conditions, emergency preparedness, complaints and reporting, and pre-licensing readiness.