Inspection Reports for Rancho Penasquitos Senior Living

12979 Rancho Peñasquitos Blvd, San Diego, CA 92129, United States, CA

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Inspection Report Census: 68 Capacity: 120 Deficiencies: 0 May 28, 2025
Visit Reason
The visit was an unannounced Case Management follow-up to an incident reported to Community Care Licensing involving a resident found unresponsive due to heat exhaustion.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst conducted file review, a health and safety visit with the resident involved, and provided consultation with the Business Office Manager.
Report Facts
Incident report date: May 19, 2025
Employees Mentioned
NameTitleContext
Kamryn FinchumBusiness Office ManagerMet with Licensing Program Analyst during the visit and involved in consultation
Arian GolbakhshLicensing Program AnalystConducted the unannounced Case Management visit
Jennifer LottLicensing Program ManagerNamed as Licensing Program Manager on the report
Inspection Report Complaint Investigation Census: 71 Capacity: 120 Deficiencies: 3 Apr 8, 2025
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2023-02-10 alleging neglect resulting in pressure injuries, unmet incontinence needs, and failure to provide clean linens to a resident.
Findings
The investigation substantiated allegations that the facility neglected Resident #1, resulting in pressure injuries, failed to meet the resident's incontinence needs, and did not consistently provide clean linens. These deficiencies posed potential health, safety, and personal rights risks to residents.
Complaint Details
The complaint investigation was substantiated. Allegations included neglect causing pressure injuries, unmet incontinence needs, and failure to provide clean linens. The facility did not obtain a hospice care plan for Resident #1 and failed to follow hospice recommendations. Staff interviews and hospice notes confirmed multiple occasions of soiled briefs and linens. The facility acknowledged deficiencies and formulated Plans of Correction.
Severity Breakdown
Type B: 3
Deficiencies (3)
DescriptionSeverity
Failure to ensure Resident #1 was free from neglect resulting in pressure injuries.Type B
Failure to ensure incontinent residents were kept clean and dry.Type B
Failure to ensure residents had clean linens at all times.Type B
Report Facts
Residents in care: 71 Total licensed capacity: 120 Deficiency count: 3 Plan of Correction due date: 2025
Employees Mentioned
NameTitleContext
Wes HebnerExecutive DirectorNamed in relation to findings and Plan of Corrections
Sabel MartinezLicensing Program AnalystConducted the complaint investigation
Lizzette TellezLicensing Program ManagerOversaw the complaint investigation
Inspection Report Follow-Up Census: 71 Capacity: 120 Deficiencies: 1 Mar 19, 2025
Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident reported involving a medication error where a resident was given an extra pill.
Findings
A deficiency was cited due to failure to ensure proper medication administration procedures, resulting in a medication error posing a potential health and safety risk to one resident.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
Clients shall be assisted as needed with self-administration of prescription and nonprescription medications. This requirement is not met as evidenced by a medication error involving one resident.Type B
Report Facts
Residents in care: 71 Total licensed capacity: 120 Plan of Correction due date: Due date for correction is 04/02/2025
Employees Mentioned
NameTitleContext
Wes HebnerExecutive DirectorMet during inspection and discussed purpose of visit
Jennifer FloresBusiness Office ManagerParticipated in exit interview and received report
Arian GolbakhshLicensing Program AnalystConducted the inspection visit
Jennifer LottLicensing Program ManagerSupervisor overseeing the inspection
Inspection Report Follow-Up Census: 71 Capacity: 120 Deficiencies: 1 Mar 19, 2025
Visit Reason
An unannounced Case Management visit was conducted to follow up on an incident reported to Community Care Licensing involving a resident who was exposed to a hazardous cleaning solution.
Findings
A deficiency was cited for failure to ensure hazardous cleaning supplies were kept locked and inaccessible to residents, posing an immediate health and safety risk to one resident. The cleaning solution was left unattended in the resident's bathroom.
Complaint Details
The visit was triggered by an incident report received on 03/10/2025 regarding Resident #1 who washed their face with Ajax cleaning solution left in their bathroom, resulting in irritation and redness. The resident was treated at urgent care and has follow-up appointments scheduled.
Severity Breakdown
Type A: 1
Deficiencies (1)
DescriptionSeverity
The licensee did not ensure hazardous cleaning supplies were kept locked and inaccessible to residents, posing an immediate health and safety risk to 1 out of 71 persons in care.Type A
Report Facts
Residents in care: 71 Total licensed capacity: 120 Plan of Correction due date: Due date for correcting the cited deficiency is 04/02/2025
Employees Mentioned
NameTitleContext
Wes HebnerExecutive DirectorInterviewed regarding the incident and cleaning solution storage
Jennifer FloresBusiness Office ManagerParticipated in exit interview and received report and appeal rights
Arian GolbakhshLicensing Program AnalystConducted the unannounced Case Management visit and inspection
Inspection Report Annual Inspection Census: 71 Capacity: 120 Deficiencies: 0 Feb 6, 2025
Visit Reason
The visit was an unannounced continuation annual inspection conducted by the Licensing Program Analyst to assess compliance with licensing requirements.
Findings
The inspection included interviews and record reviews, and no deficiencies were cited during this visit.
Report Facts
Licensed capacity: 120 Census: 71 Hospice care waiver capacity: 15 Bedridden resident capacity: 10
Employees Mentioned
NameTitleContext
Jenny FloresBusiness Office ManagerMet with Licensing Program Analyst during inspection and received report
Sabel MartinezLicensing Program AnalystConducted the unannounced continuation annual inspection visit
Lizzette TellezLicensing Program ManagerNamed in report header
Inspection Report Annual Inspection Census: 71 Capacity: 120 Deficiencies: 0 Jan 31, 2025
Visit Reason
The inspection was an unannounced required annual inspection visit conducted to evaluate the facility's compliance with licensing regulations.
Findings
The facility was found to be clean, sanitary, and in good repair. Resident rooms were properly furnished, safety systems such as call pendants and carbon monoxide detectors were operational, and food and medication storage met requirements. No safety hazards or prohibited items were observed. The inspection was not completed due to time constraints and will continue on a subsequent day.
Report Facts
Licensed capacity: 120 Bedridden capacity: 10 Hospice care waiver capacity: 15 Current census: 71 Inspection start time: 1430 Inspection end time: 1630
Employees Mentioned
NameTitleContext
Wes HebnerExecutive DirectorMet with Licensing Program Analyst during inspection and received report
Sabel MartinezLicensing Program AnalystConducted the unannounced annual inspection visit
Mathew GomezMaintenance DirectorAssisted Licensing Program Analyst during inspection
Jenny FloresBusiness Office ManagerAssisted Licensing Program Analyst during inspection
Inspection Report Annual Inspection Census: 120 Capacity: 120 Deficiencies: 0 Jan 24, 2024
Visit Reason
Licensing Program Analyst Amy Rodgers conducted an unannounced required one-year inspection to ensure substantial compliance with Title 22 regulations at the facility.
Findings
The facility was found to be in substantial compliance with regulations, with clean and sufficient linens, sanitary bathrooms, proper food storage, compliant medication administration, complete staff and resident records, and sufficient staffing. No deficiencies were issued at the time of the visit.
Report Facts
Hospice waiver approved residents: 15 Food supply duration: 2 Food supply duration: 7
Employees Mentioned
NameTitleContext
Amy RodgersLicensing Program AnalystConducted the inspection and authored the report
Austin IrwinExecutive DirectorFacility representative who granted entry and participated in exit interview
Inspection Report Complaint Investigation Census: 61 Capacity: 120 Deficiencies: 0 Nov 22, 2023
Visit Reason
The visit was conducted in response to an LIC624 Incident Report self-submitted by the licensee involving Resident #1 on 2023-11-06.
Findings
During the unannounced Case Management - Incident visit, the Licensing Program Analyst performed a facility tour, welfare check, reviewed care records, and interviewed the resident and staff. No deficiencies were observed or cited.
Complaint Details
The visit was triggered by a complaint incident report involving Resident #1, with no deficiencies found and the resident verified to be safe.
Report Facts
Capacity: 120 Census: 61
Employees Mentioned
NameTitleContext
Austin IrwinExecutive DirectorMet with during the visit and exit interview
Dang NguyenLicensing Program AnalystConducted the unannounced Case Management - Incident visit
Lizzette TellezLicensing Program ManagerNamed in the report header
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 1 Oct 30, 2023
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint alleging that staff did not treat a resident with dignity, specifically that a staff member placed their hand over a resident's mouth and told them to be quiet.
Findings
The investigation substantiated the allegation that Staff #1 did not accord Resident #1 dignity in their personal relationship, violating company policy and posing potential health, safety, and personal rights risks. In-service training on elder abuse was provided to all staff after the incident.
Complaint Details
The complaint was substantiated based on evidence including staff admission and interviews. The allegation involved staff not treating a resident with dignity by placing a hand over the resident's mouth and telling them to be quiet.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
87468.1 Personal Rights of Residents in All Facilities(a)(1) Residents shall be accorded dignity in their personal relationships with staff, residents, and others. This requirement was not met as evidenced by Staff #1 placing their hand over Resident #1's mouth and telling them to be quiet.Type B
Report Facts
Capacity: 120 Estimated Days of Completion: 0
Employees Mentioned
NameTitleContext
Sabel MartinezLicensing Program AnalystConducted the complaint investigation and authored the report
Austin IrwinExecutive DirectorFacility representative met during investigation and exit interview
Inspection Report Complaint Investigation Census: 64 Capacity: 120 Deficiencies: 1 Oct 2, 2023
Visit Reason
The visit was conducted in response to an LIC624 Incident Report regarding a medication error where a resident did not receive one of their prescribed medicines as required.
Findings
The investigation found that on 09/07/2023, a staff member gave the resident two tablets instead of one for a prescribed medication. The licensee notified the prescribing physician and followed instructions, with no adverse health consequences to the resident. One deficiency and one technical violation were cited, and a plan of correction was developed.
Complaint Details
The visit was complaint-related, triggered by a medication error incident report. The incident was substantiated with one deficiency cited and a technical violation issued.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
The licensee did not assist 1 of 64 residents with self-administered medications as needed/prescribed, posing a potential health risk.Type B
Report Facts
Deficiencies cited: 1 Technical Violations issued: 1 Resident count during visit: 64 Facility capacity: 120
Employees Mentioned
NameTitleContext
Austin IrwinExecutive DirectorMet during visit and exit interview
Dang NguyenLicensing Program AnalystConducted the inspection and authored the report
Lizzette TellezLicensing Program ManagerSupervisor of the inspection
Inspection Report Complaint Investigation Census: 62 Capacity: 120 Deficiencies: 2 Aug 30, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to complaints received on 08/24/2023 alleging that the facility was not clean, did not have sufficient supplies, and was in disrepair.
Findings
The investigation substantiated that the facility was not clean and did not have sufficient supplies, posing potential health and personal rights risks to all 62 residents. The allegation that the facility was in disrepair was found to be unsubstantiated.
Complaint Details
The complaint investigation was substantiated for allegations of uncleanliness and insufficient supplies, but unsubstantiated for the allegation of facility disrepair. The investigation included observations, staff interviews, and record reviews. The Executive Director and staff cooperated with the investigation and a plan of correction was developed.
Severity Breakdown
Type B: 2
Deficiencies (2)
DescriptionSeverity
Facility was not kept clean, including sticky floors and unclean rooms and common areas in Memory Care.Type B
Facility did not have sufficient supplies such as gloves, detergent, toilet paper, and paper towels.Type B
Report Facts
Capacity: 120 Census: 62 Plan of Correction Due Date: Sep 15, 2023
Employees Mentioned
NameTitleContext
Austin IrwinExecutive DirectorMet with Licensing Program Analyst during investigation and involved in findings discussion
Esther MillerLicensing Program AnalystConducted the complaint investigation visit
Denise PowellLicensing Program ManagerOversaw the complaint investigation
Inspection Report Capacity: 120 Deficiencies: 0 Aug 10, 2023
Visit Reason
The visit was an unannounced Case Management visit conducted in response to an LIC624 Incident Report regarding a resident found outside the facility premises.
Findings
The facility staff responded appropriately to the incident involving Resident #1 who was found walking on the street curb. No deficiencies were cited, and no evidence showed that staff failed to provide needed care or follow the facility’s Elopement Plan.
Report Facts
Facility capacity: 120
Employees Mentioned
NameTitleContext
Giovanni ArguelloMemory Care Unit DirectorMet with Licensing Program Analyst during the visit and participated in exit interview
Riza Gloria AlvarezLicensing Program AnalystConducted the unannounced Case Management visit
Inspection Report Plan of Correction Census: 62 Capacity: 120 Deficiencies: 1 Jul 6, 2023
Visit Reason
The visit was an unannounced Plan of Correction (POC) inspection to confirm that a previously issued citation from 04/28/2023 had been corrected.
Findings
The inspection found that the signal devices in the memory care unit were operational and satisfactory, meeting the POC deadline. No new deficiencies were identified during the visit.
Deficiencies (1)
Description
Signal devices in the memory care unit were inspected and found operational and satisfactory.
Report Facts
Facility capacity: 120 Census: 62
Employees Mentioned
NameTitleContext
Giovanni ArguelloResident Services CoordinatorMet with LPA during the inspection and participated in exit interview
Singh WongMaintenance DirectorMet with LPA during the inspection
Dang NguyenLicensing Program AnalystConducted the inspection visit
Lizzette TellezLicensing Program ManagerNamed in the report
Inspection Report Complaint Investigation Census: 71 Capacity: 120 Deficiencies: 5 Apr 28, 2023
Visit Reason
The visit was an unannounced Case Management inspection conducted in response to an LIC624 Incident Report regarding a resident who was found outside the facility unassisted, posing a safety concern.
Findings
The inspection found that facility staff did not comply with the absentee notification plan, delaying law enforcement notification and potentially risking resident safety. Additionally, multiple deficiencies were cited related to unsecured exit doors, lack of required signage on delayed-egress doors, absence of signal systems in memory care units, and missing auditory devices to monitor exits.
Complaint Details
The visit was triggered by a complaint incident report of a resident with dementia who was found outside the facility unassisted. The complaint was substantiated as staff failed to follow the absentee notification plan, delaying law enforcement involvement.
Severity Breakdown
Type B: 5
Deficiencies (5)
DescriptionSeverity
Facility staff did not comply with the absentee notification plan for a missing resident, posing a potential safety risk.Type B
Delayed-egress door gate lacked required signage as per California Health and Safety Code.Type B
Multiple interior delayed-egress doors had signs that did not meet placement/position requirements.Type B
Memory care living units lacked a signal system operating from each resident's living unit.Type B
Facility lacked an auditory device or staff alert feature to monitor exits, posing a safety risk to a resident with dementia.Type B
Report Facts
Residents present: 71 Total licensed capacity: 120 Deficiencies cited: 5 Residents affected: 24 Plan of Correction due date: May 28, 2023
Employees Mentioned
NameTitleContext
Jill McDonaldExecutive DirectorFacility representative interviewed and present during exit interview
Dang NguyenLicensing Program AnalystConducted the inspection and authored the report
Lizzette TellezLicensing Program ManagerSupervisor overseeing the inspection
Inspection Report Census: 74 Capacity: 120 Deficiencies: 0 Feb 14, 2023
Visit Reason
The visit was an unannounced Case Management visit conducted in response to an Unusual Incident/Injury Report for Resident #1 received on 2023-02-08.
Findings
The Licensing Program Analyst toured the facility, reviewed pertinent records, and did not observe any immediate health or safety concerns. No deficiencies were cited during this visit, but additional visits may be necessary.
Employees Mentioned
NameTitleContext
Jill McDonaldExecutive DirectorMet with Licensing Program Analyst during the visit and participated in the exit interview.
Sabel MartinezLicensing Program AnalystConducted the unannounced Case Management visit.
Denise PowellLicensing Program ManagerNamed as Licensing Program Manager on the report.
Inspection Report Original Licensing Census: 82 Capacity: 120 Deficiencies: 0 Jul 5, 2022
Visit Reason
The inspection was a scheduled pre-licensing visit to observe the physical plant for compliance and to conduct a Component III as part of a change of ownership application.
Findings
The facility was found to be compliant with relevant statutes and regulations, including infection control practices, physical plant conditions, and safety measures. The facility is ready to be licensed pending management approval.
Report Facts
Licensed capacity: 120 Current residents: 82 Non-ambulatory residents allowed: 110 Bedridden residents allowed: 10
Employees Mentioned
NameTitleContext
Carline CallaghanExecutive DirectorMet during inspection and exit interview
Miguelito UsonMaintenance DirectorMet during inspection
Sabel MartinezLicensing Program AnalystConducted the inspection
Denise PowellLicensing Program ManagerNamed in report
Inspection Report Original Licensing Census: 81 Capacity: 120 Deficiencies: 0 Apr 22, 2022
Visit Reason
The visit was conducted as part of the original licensing process for the facility, including verification of applicant and administrator qualifications and understanding of regulatory requirements.
Findings
The licensing process was successfully completed via telephone conference, confirming understanding of Title 22 regulations, facility operation, staff qualifications, program policies, and compliance requirements. No deficiencies or violations were noted in the report.
Report Facts
Capacity: 120 Census: 81
Employees Mentioned
NameTitleContext
Carline CallaghanAdministratorParticipated in licensing process and telephone conference
Julia KimLicensing Program ManagerNamed in report as Licensing Program Manager
Thai DoanLicensing Program AnalystNamed in report as Licensing Program Analyst

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