Inspection Reports for Ravenna Assisted Living
3051 Twin Oaks Dr NW, Albuquerque, NM, 87120
Back to Facility ProfileInspection Report Summary
The most recent inspection on October 22, 2025, identified deficiencies related to staff qualifications and training compliance. Earlier inspections showed a pattern of issues with medication management, staff screening and training, resident rights, and staffing ratios, with several substantiated complaints citing these areas. Inspectors frequently cited failures to ensure timely criminal history screenings, proper medication documentation, and adequate staffing during resident sleeping hours. Complaint investigations were mostly substantiated when deficiencies were found, with no fines, immediate jeopardy findings, or license actions listed in the available reports. The facility’s record shows ongoing challenges in staff compliance and medication management, with no clear trend of sustained improvement or worsening in recent years.
Deficiencies (last 13 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a October 2025 inspection.
Occupancy over time
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Caren M. Phillips | Administrator | Signed as provider representative and confirmed findings during interview. |
| DCS #3 | Direct Care Staff | Found not cleared by Employee Abuse Registry prior to hire and non-compliant with criminal history screening and training requirements. |
| DCS #1 | Direct Care Staff | Found to have incomplete records for annual training. |
Inspection Report
Follow-UpInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Administrator | Confirmed findings related to medication record deficiencies during interview on 01/06/21 |
Inspection Report
RoutineInspection Report
RoutineInspection Report
RoutineInspection Report
RoutineInspection Report
RoutineInspection Report
Follow-UpInspection Report
Complaint InvestigationInspection Report
Follow-UpInspection Report
Follow-UpInspection Report
Follow-UpInspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Direct Care Staff #1 | Interviewed and confirmed medications were not in the medication cart or facility office. |
Inspection Report
Complaint InvestigationInspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| DCS #1 | Direct Care Staff | Named in Employee Abuse Registry clearance finding |
| DCS #2 | Direct Care Staff | Named in Employee Abuse Registry clearance and hospice training findings |
| DCS #3 | Direct Care Staff | Named in Employee Abuse Registry clearance finding |
| DCS #4 | Direct Care Staff | Named in Employee Abuse Registry clearance and Caregiver Criminal History Screening findings |
| Supervisor | Interviewed regarding Employee Abuse Registry clearance, Caregiver Criminal History Screening, staff training, hospice training, and resident care coordination | |
| Administrator | Interviewed regarding fire drills, fire alarm system, and hospice care coordination | |
| Assistant Manager | Interviewed regarding fire alarm system and electrical system safety | |
| Medication Assist Coordinator | Interviewed regarding medication refrigerator and medication availability |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Caregiver #50 | Interviewed regarding handwriting on ADL record for Resident #21. | |
| Caregiver #51 | Interviewed regarding handwriting on ADL record for Resident #21. | |
| Assistant Manager | Acknowledged door latches on laundry rooms need replacement and laundry cleaning chemicals need to be stored properly. |
Inspection Report
Complaint InvestigationInspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| Caregiver #80 | Staff member for whom no evidence of fingerprinting or screening was found | |
| Caregiver #81 | Staff member whose fingerprinting was submitted 37 days after hire | |
| Manager | Acknowledged repeated deficiencies and failure to submit fingerprinting within required timeframe |
Inspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Re-InspectionInspection Report
Inspection Report
Complaint InvestigationInspection Report
Complaint InvestigationInspection Report
Annual InspectionInspection Report
Life SafetyLoading inspection reports...



