Most inspections found no deficiencies, and several complaint investigations were unsubstantiated, indicating generally good compliance with regulations. The most recent report from October 9, 2025, was clean with no deficiencies noted, showing improvement from some earlier issues. Past deficiencies mainly involved failure to update resident records and supervision lapses that allowed residents to leave unassisted, which posed health and safety risks; one such incident resulted in a $500 fine in August 2024. Other isolated issues included delayed family notification after a resident fall and failure to submit required reports, but no severe enforcement actions like license suspensions were reported. Overall, the facility’s record shows progress with fewer recent deficiencies and no ongoing serious problems.
Deficiencies (last 5 years)
Deficiencies (over 5 years)2.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
45% better than California average
California average: 4 deficiencies/year
Deficiencies per year
43210
2021
2022
2023
2024
2025
Census
Latest occupancy rate85% occupied
Based on a October 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
An unannounced annual inspection visit was conducted to evaluate compliance with licensing requirements for the Residential Care Home for the Elderly.
Findings
The facility was found to be clean, odor-free, and in good repair with no health or safety concerns. No deficiencies were cited during the inspection. All reviewed resident and staff files were in order, and safety equipment was up to date.
Report Facts
Hot water temperature: 117.3Room temperature range: Measured between 71 and 75 degrees Fahrenheit inside the facilityFacility capacity: 61Census: 52Fire extinguisher last serviced date: Jun 25, 2025Last disaster drill date: Jul 1, 2024
Employees Mentioned
Name
Title
Context
Damion E. Anderson
Executive Director
Met with Licensing Program Analysts during inspection
The visit was an unannounced case management deficiency follow-up to investigate the AWOL incident involving resident Sally Ebersole (R1) on 2025-06-12.
Findings
The facility failed to prevent resident R1 from leaving unassisted, contrary to the physician's report (LIC 602) stating R1 cannot leave unassisted. The resident eloped without staff knowledge, posing an immediate health and safety risk. The facility has taken steps including elopement training and plans to install additional alarms by 2025-07-27.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Facility did not comply with the requirement to be aware of the resident's general whereabouts, allowing R1 to leave unassisted, posing an immediate health and safety risk.
Type A
Report Facts
Civil penalty amount: 500Plan of Correction due date: Jun 30, 2025
Employees Mentioned
Name
Title
Context
Damion E Anderson
Administrator
Met with Licensing Program Analyst during inspection and involved in discussion of findings.
Cynthia Tamayo
Licensing Program Analyst
Conducted the unannounced case management deficiency visit and authored the report.
The inspection was an unannounced follow-up complaint investigation visit conducted to address multiple allegations received on 2024-11-12 regarding staff aggression towards residents, staffing adequacy, staff training, safety practices, and updating resident records.
Findings
The investigation found no substantiated evidence of staff aggression towards residents or inadequate staffing and training, and staff were observed following safety practices. However, it was substantiated that the facility failed to update resident records, including physician reports and life history documentation.
Complaint Details
The complaint investigation addressed allegations of staff aggression towards residents, inadequate staffing, insufficient staff training, failure to follow safety practices, and failure to update resident records. The allegations of aggression, staffing, training, and safety practices were unsubstantiated or unfounded, while the failure to update resident records was substantiated.
Severity Breakdown
Substantiated: 1
Deficiencies (1)
Description
Severity
Facility staff did not update resident records, including outdated Physician's Reports and Life Story Books.
Substantiated
Report Facts
Capacity: 61Census: 52Date complaint received: Nov 12, 2024Date of last Physician's Report: Jul 21, 2020Date of annual visit citation: Nov 17, 2024
Employees Mentioned
Name
Title
Context
Damion E. Anderson
Executive Director/Administrator
Met with Licensing Program Analyst during investigation
Arvin Villanueva
Licensing Program Analyst
Conducted the complaint investigation visit
Stephen Richardson
Licensing Program Manager
Oversaw complaint investigation
S1
Staff Member
Interviewed regarding training and resident records
S2
Staff Member
Interviewed regarding training and communication with residents
S3
Staff Member
Interviewed regarding training
S5
Staff Member
Interviewed regarding staff behavior, staffing, and training
S7
Staff Member
Interviewed regarding staff behavior
S9
Staff Member
Interviewed regarding staffing and safety practices
The visit was an unannounced complaint investigation conducted in response to allegations received on 2024-04-02 regarding questionable death, pressure injury due to neglect, failure to seek timely medical attention, and unexplained injuries sustained by a resident.
Findings
The investigation reviewed records and conducted interviews but was unable to corroborate any of the allegations. The complaint allegations were found to be unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint involved multiple allegations including questionable death, resident sustained pressure injury due to neglect, staff did not seek timely medical attention, and resident sustained unexplained injuries. The investigation found no evidence to substantiate these allegations.
Report Facts
Capacity: 61Census: 81
Employees Mentioned
Name
Title
Context
Pang Lee
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Czarrina A Camilon-Lee
Licensing Program Manager
Oversaw the complaint investigation
Alvin Gaoat
Resident Services Director
Met with Licensing Program Analyst during the investigation
The inspection was an unannounced annual inspection visit conducted to evaluate compliance with licensing requirements and ensure health and safety standards at the facility.
Findings
The facility was found to be clean, odor-free, and in good repair with adequate food supplies and proper storage. However, a deficiency was cited for failure to have an updated Physician's Report for resident R5, posing a potential health and safety risk.
Deficiencies (1)
Description
Resident R5 did not have an updated Physician's Report on file; the last report was dated 7/21/2020, which poses a potential health, safety, or personal rights risk to persons in care.
Report Facts
Capacity: 61Census: 50Plan of Correction Due Date: Nov 21, 2024Fire extinguisher last serviced: Jun 7, 2024Last disaster drill: Oct 2, 2024
Employees Mentioned
Name
Title
Context
Damion E. Anderson
Executive Director
Met with Licensing Program Analyst during inspection; discussed renewal of Administrator Certification and plan of correction
Arvin Villanueva
Licensing Program Analyst
Conducted the annual inspection visit and authored the report
The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2024-04-02 regarding staff not following proper reporting requirements, failure to meet residents' incontinence needs timely, and giving residents discontinued medications.
Findings
The investigation substantiated the allegation that staff did not follow proper reporting requirements, citing failure to report several incidents involving a resident. The allegations that staff did not meet incontinence needs timely and gave discontinued medications were found unsubstantiated based on interviews and records review.
Complaint Details
The complaint investigation was substantiated for failure to follow proper reporting requirements. The allegations regarding unmet incontinence needs and administration of discontinued medications were unsubstantiated.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Failure to submit required reports to the licensing agency as required by CCR 87211(a)(1), posing a potential health and safety risk to residents.
Type B
Report Facts
Capacity: 61Census: 50Deficiencies cited: 1Plan of Correction Due Date: Oct 22, 2024
Employees Mentioned
Name
Title
Context
Tung Truong
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Czarrina A Camilon-Lee
Licensing Program Manager
Oversaw the complaint investigation
Alvin Gaoat
Resident Services Director
Met with Licensing Program Analyst during investigation
The visit was an unannounced case management follow-up regarding an incident report received on 2024-08-16 about a resident eloping from the facility on 2024-08-12.
Findings
The facility failed to supervise a 102-year-old resident with dementia who eloped without staff knowledge, violating licensing requirements. Deficiencies were cited and an immediate civil penalty of $500 was assessed for the health and safety risk.
Complaint Details
The visit was triggered by an incident report alleging that a resident eloped from the facility without staff knowledge. The allegation was substantiated as the facility failed to supervise the resident as required.
Severity Breakdown
Type A: 1
Deficiencies (1)
Description
Severity
Failure to be aware of the resident's general whereabouts, allowing the resident to leave the facility unassisted, posing an immediate health and safety risk.
Type A
Report Facts
Immediate civil penalty: 500Deficiency count: 1
Employees Mentioned
Name
Title
Context
Damion E. Anderson
Administrator
Met with Licensing Program Analyst during the visit and named in relation to the incident
Tung Truong
Licensing Program Analyst
Conducted the case management visit and authored the report
The visit was an unannounced case management follow-up regarding an incident report received on 2024-04-12 involving a small fire caused by a melted plastic food tray on the stove.
Findings
During the visit, the Licensing Program Analyst toured the facility and interviewed staff. It was determined that the fire was small, caused no harm to residents, and only damaged the food tray. No deficiencies were observed during the visit.
The Licensing Program Analyst conducted an unannounced annual inspection to evaluate compliance with regulatory requirements.
Findings
The facility was found to be clean, odor-free, and in good repair with no health or safety concerns. All required documentation and staff clearances were verified, and no deficiencies were cited during the inspection.
The inspection visit was an unannounced complaint investigation triggered by an allegation that the facility did not seek medical attention in a timely manner.
Findings
The investigation found that although the allegation was originally substantiated, it was later amended to unsubstantiated after review. The facility responded appropriately by performing a wellness check and contacting the doctor once pain was reported, thus no preponderance of evidence supported the allegation.
Complaint Details
The complaint alleged that the facility did not seek medical attention in a timely manner. The allegation was originally substantiated on 2023-01-23 but was amended to unsubstantiated after further audit and investigation.
Report Facts
Complaint Control Number: 27-AS-20221014152649Facility Capacity: 61Census: 45
Employees Mentioned
Name
Title
Context
Jamie Ivey-Canady
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
Elizabeth Cruz
Administrator
Facility administrator met with the investigator during the visit
The inspection was an unannounced complaint investigation visit triggered by allegations that the facility did not notify a resident's responsible party of an incident in a timely manner and that a resident sustained a fracture while in care.
Findings
The investigation substantiated that a resident sustained a displaced intertrochanteric fracture of the left femur due to an unwitnessed fall at the facility. It was also substantiated that the facility failed to notify the resident's responsible party in a timely manner, with a delay of approximately 16 hours before family notification.
Complaint Details
The complaint investigation was substantiated. The allegations that the facility did not notify the resident's responsible party of an incident in a timely manner and that the resident sustained a fracture while in care were both substantiated based on interviews, medical documentation, and staff statements.
Severity Breakdown
Type A: 3
Deficiencies (3)
Description
Severity
Facility did not ensure resident's family was notified of resident fall timely, posing a potential danger to health and safety.
Type A
Facility did not ensure resident had appropriate assistance when attempting to ambulate from a laying position, posing an immediate health and safety risk.
Type A
Facility did not ensure services were provided to a resident as pertained to resident pre-admission appraisal, posing an immediate health and safety risk.
An unannounced plan of correction (POC) visit was conducted to verify correction of citations issued during the case management visit on 2022-11-05.
Findings
The licensing program analyst toured the facility, reviewed submitted documents for plans of correction, and observed that the cited deficiencies under Title 22 Regulations had been cleared. The licensee complied with the terms of the POC by the due date.
Employees Mentioned
Name
Title
Context
Albert Johnson
Licensing Program Analyst
Conducted the unannounced POC visit and verified correction of citations.
The inspection was an unannounced annual inspection conducted to evaluate compliance with licensing regulations and facility standards.
Findings
The inspection found several deficiencies including hot water temperature exceeding the required range, outdated five-year riser fire system inspection, and outdated physician reports for residents. Fire safety equipment was current, and staff files were reviewed with some issues noted in resident medical documentation.
Severity Breakdown
Type A: 2Type B: 1
Deficiencies (3)
Description
Severity
Hot water temperature measured at 124.5°F in residents' bathroom sinks (rooms 14 and 17), exceeding the required range of 105 to 120°F, posing immediate health and safety risks.
Type A
The five-year riser fire system inspection was outdated; last serviced in May 2017 and annual service sticker was not located, not maintaining conformity with State Fire Marshal regulations.
Type A
Residents diagnosed with dementia (R1 through R4) did not have updated annual medical assessments (LIC 602) as required.
Type B
Report Facts
Capacity: 61Census: 46Hot water temperature: 124.5Fire system last serviced: 2017
Employees Mentioned
Name
Title
Context
Albert Johnson
Licensing Program Analyst
Conducted the inspection and authored the report
Stephenie Doub
Licensing Program Manager
Supervisor overseeing the inspection
Elizabeth Cruz
Administrator
Facility administrator present during inspection
Jane Rowe
Met with Licensing Program Analyst during inspection
The visit was a Post Licensing evaluation conducted to complete the annual report for the facility.
Findings
The annual report was completed on 11/5/2022 with no additional findings or deficiencies noted in the report.
Inspection Report Original LicensingCensus: 46Capacity: 61Deficiencies: 0Nov 2, 2021
Visit Reason
The visit was an announced pre-licensing inspection to evaluate the facility for licensing approval.
Findings
The facility was inspected thoroughly including physical plant, resident rooms, kitchen, and safety features. No deficiencies were found and the facility passed the pre-licensing inspection.
Report Facts
Fire extinguisher last check date: Jun 18, 2021Hot water temperature range (Fahrenheit): Hot water temperature measured at 118.2, 112.7, 112.4, 111.9 degrees Fahrenheit in 4 bathroomsNon-ambulatory residents capacity: 51Bedridden residents capacity: 10Residents in care: 46
Employees Mentioned
Name
Title
Context
Elizabeth Cruz
Administrator
Facility Administrator present during inspection and Component III completion
Christina Valerio
Licensing Program Analyst
Conducted the pre-licensing inspection and authored the report
Stephen Richardson
Licensing Program Manager
Named as Licensing Program Manager on the report
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