Inspection Reports for Resthaven Maple Woods

49 E 32nd St., MI, 49423

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 3.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

37% better than Michigan average
Michigan average: 5.2 deficiencies/year

Deficiencies per year

8 6 4 2 0
2010
2022
2023
2025

Census

Latest occupancy rate 45% occupied

Based on a September 2025 inspection.

Census over time

0 30 60 90 120 Jul 2023 Oct 2023 Sep 2025
Inspection Report Renewal Census: 45 Capacity: 101 Deficiencies: 0 Sep 18, 2025
Visit Reason
The inspection was conducted as a renewal inspection to assess the facility's compliance with applicable licensing statutes and rules.
Findings
The facility was found to be in substantial compliance with the public health code and administrative rules regulating Home for the Aged facilities. No deficiencies or further recommendations were noted.
Report Facts
Number of staff interviewed and/or observed: 12 Number of residents interviewed and/or observed: 45 Capacity: 101
Employees Mentioned
NameTitleContext
Jill SchrotenboerAdministrator/Licensee DesigneeNamed in identifying information
Deedre VriesmanAuthorized RepresentativeNamed in identifying information
Inspection Report Complaint Investigation Capacity: 101 Deficiencies: 1 Nov 14, 2023
Visit Reason
The inspection was conducted as a special investigation following a complaint alleging the facility did not follow Covid-19 protocols resulting in a resident testing positive and that the facility was not providing care in accordance with a resident's service plan.
Findings
The investigation found no violation regarding Covid-19 protocols as the facility followed health department guidelines and contained cases without an outbreak. However, a violation was established due to discrepancies between the resident's service plan and care round logs, indicating inconsistent toileting assistance and care documentation.
Complaint Details
The complaint alleged the facility did not follow Covid-19 protocols resulting in Resident A testing positive and that the facility was not providing care according to Resident A's service plan. The Covid-19 protocol violation was not substantiated, but the care plan violation was substantiated.
Deficiencies (1)
Description
Discrepancy between Resident A's service plan and care round logs regarding toileting assistance and care documentation.
Report Facts
Capacity: 101 Complaint Receipt Date: Oct 24, 2023 Investigation Initiation Date: Oct 26, 2023 Report Due Date: Dec 23, 2023
Employees Mentioned
NameTitleContext
Jill SchrotenboerAdministratorInterviewed regarding Covid-19 protocols and Resident A's care
Julie VivianoLicensing StaffAuthor of the report
Inspection Report Complaint Investigation Census: 20 Capacity: 101 Deficiencies: 2 Oct 4, 2023
Visit Reason
The investigation was initiated due to allegations of short staffing, broken air conditioning, and bed bugs on the second-floor memory care unit of Resthaven Maple Woods.
Findings
The investigation established a violation for short staffing on 9/4/2023 where one care staff member was left alone to care for 20 residents. No violations were found regarding the air conditioning or bed bugs as the facility took immediate corrective actions. An additional violation was found for Resident A not having a bed, as the recliner used is not considered a bed.
Complaint Details
The complaint was received anonymously on 09/20/2023 alleging short staffing, broken air conditioning, and bed bugs on the second-floor memory care unit. The short staffing allegation was substantiated; the air conditioning and bed bug allegations were not substantiated.
Deficiencies (2)
Description
Short staffing on the second-floor memory care unit on 9/4/2023, leaving one care staff member alone for 4 hours to care for 20 residents.
Resident A did not have a bed in their room, as the recliner used is not considered a bed.
Report Facts
Residents in memory care unit: 20 Facility capacity: 101 Staffing hours alone: 4
Employees Mentioned
NameTitleContext
Jill SchrotenboerAdministratorInterviewed regarding staffing and facility conditions
Julie VivianoLicensing StaffAuthor of the investigation report
Inspection Report Renewal Census: 43 Capacity: 101 Deficiencies: 8 Jul 5, 2023
Visit Reason
The inspection was conducted as a Renewal Licensing Study to evaluate compliance with state regulations and determine if the facility license should be renewed.
Findings
The facility was found to be in non-compliance with multiple rules including failure to post resident rights policy, incomplete tuberculosis screening for residents and employees, medication handling violations, improper storage of garbage and linens, unlabeled food items, and unsafe storage of hazardous materials. All violations require corrective action.
Deficiencies (8)
Description
Resident rights policy was not posted in a public place in the health facility.
One of six resident files lacked evidence of tuberculosis screening performed within 12 months before admission.
Three of eight employee files contained tuberculosis screening performed outside required timeframe of within 10 days of hire and before occupational exposure.
Loose unidentifiable pill found in narcotic drawer of medication cart with unknown origin or ownership.
Multiple garbage containers without tight-fitting lids on first and second floors and main kitchen.
Clean linen closets contained other items mixed with clean linens, posing cross contamination risk.
Food items in refrigerators and freezers were unlabeled with open dates, making safety for consumption undeterminable.
Industrial chemicals were easily accessible in multiple bathrooms posing risk to residents with impaired cognition.
Report Facts
Staff interviewed and/or observed: 17 Residents interviewed and/or observed: 43 Capacity: 101 Resident files reviewed: 6 Employee files reviewed: 8
Inspection Report Complaint Investigation Capacity: 101 Deficiencies: 1 May 4, 2023
Visit Reason
The inspection was conducted due to a complaint alleging that the facility did not provide Resident A appropriate supervision during a behavioral incident related to safety of self and staff.
Findings
The investigation found that the facility demonstrated understanding of Resident A's diagnosis and behaviors and had interventions in place, but it could not be determined how Resident A obtained scissors used in the incident or why a fire extinguisher was found in Resident A's room. The facility did not designate a level of supervision imperative for a person with impaired cognition, resulting in a violation.
Complaint Details
The complaint alleged that the facility did not provide Resident A appropriate supervision during a behavioral incident involving safety risks to self and staff. The violation was established based on interviews, on-site inspection, and documentation review.
Deficiencies (1)
Description
Failure to provide appropriate supervision to Resident A during a behavioral incident, resulting in potential risk of harm to Resident A, other residents, and staff.
Report Facts
Capacity: 101 Complaint Receipt Date: Apr 28, 2023 Investigation Initiation Date: May 3, 2023 Incident Date: Mar 11, 2023
Employees Mentioned
NameTitleContext
Jill SchrotenboerAdministratorInterviewed regarding the behavioral incident and facility protocols
Julie VivianoLicensing StaffAuthor of the Special Investigation Report
Inspection Report Original Licensing Capacity: 101 Deficiencies: 0 Feb 27, 2023
Visit Reason
The visit was conducted as part of an original licensing study to approve the expansion of rooms 202 to 207, 209 to 213, and 215 to 216 as an extension of the current memory care unit for the home for the aged (HFA).
Findings
The inspection found that the specified rooms meet the requirements for licensed beds with adequate space, built-in closets, and in-room bathrooms. Day/dining space remains adequate to support the proposed expansion of the memory care unit.
Report Facts
Licensed capacity: 101 Rooms expanded: 15 Room size: 140 Room size: 168
Employees Mentioned
NameTitleContext
Julie VivianoLicensing StaffConducted the on-site inspection and authored the report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the licensing study addendum
Inspection Report Complaint Investigation Capacity: 101 Deficiencies: 1 Oct 26, 2022
Visit Reason
The inspection was conducted as a special investigation following an anonymous complaint alleging that staff did not administer Resident A’s medications in accordance with physician orders.
Findings
The investigation found that Resident A’s PRN medications were administered according to physician orders; however, the medication administration record (MAR) for September 20, 2022, was incomplete for several medications, with no documentation confirming administration or refusal, constituting a violation of medication documentation rules.
Complaint Details
The complaint alleged that staff did not administer Resident A’s medications in accordance with physician orders. The violation was substantiated based on incomplete medication documentation in the MAR.
Deficiencies (1)
Description
Incomplete medication administration record (MAR) on 9/20/22 for multiple medications with no documentation of administration or refusal.
Report Facts
Capacity: 101
Employees Mentioned
NameTitleContext
Jill SchrotenboerAdministratorInterviewed regarding medication administration and investigation findings
Deedre VriesmanAuthorized RepresentativeInterviewed regarding medication administration and investigation findings
Inspection Report Original Licensing Capacity: 101 Deficiencies: 0 May 12, 2010
Visit Reason
The purpose of this addendum is to describe a change in room function and the development of an Alzheimer’s program, including the establishment of a secured memory unit in the facility.
Findings
The secured memory unit consists of 13 single occupancy and one double occupancy rooms with appropriate resident amenities and safety features, including magnetic locks and staff communication radios. The Alzheimer’s program statement is compliant with regulatory requirements, and the revised floor plan does not constitute a major building modification.
Report Facts
Licensed bed capacity: 101 Number of single occupancy rooms: 13 Number of double occupancy rooms: 1 Number of licensed beds in memory unit: 15 Common resident space dimensions: 17’ X 38’
Employees Mentioned
NameTitleContext
Russell B. MisiakLicensing StaffAuthor of the report and recommendation
Betsy MontgomeryArea ManagerApproved the report and recommendation

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