Inspection Reports for RichBiz LLC dba Mulberry Assisted Living – Nido

10743 E Nido Ave, Mesa, AZ 85209, AZ, 85209

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Inspection Report Summary

The most recent inspection on January 22, 2026, included enforcement action with a $500 fine that has been paid in full. Earlier inspections showed a pattern of enforcement actions related primarily to personnel records, caregiver training documentation, and quality management issues. Inspectors cited deficiencies involving incomplete personnel files, lack of caregiver training documentation, and inadequate quality management plans. Complaint investigations were mostly unsubstantiated, with no deficiencies found in the two most recent complaint inspections. The facility’s record shows recurring issues with documentation and management, with enforcement actions continuing through the latest report.

Deficiencies (last 3 years)

Deficiencies (over 3 years) 1 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

73% better than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

4 3 2 1 0
2023
2024
2025
Enforcement Action Enforcement Fines: 1 Total: $500.00 Jan 22, 2026
Summary
A fine of $500 was imposed and has been paid in full as part of the enforcement resolution.
Fines & Penalties (1)
AmountReasonStatus
$500.00Fine imposed as part of enforcement actionPaid
Enforcement Action Enforcement Fines: 1 Total: $500.00 Dec 15, 2025
Summary
The deficient practice posed a risk to health and safety as employees were not qualified to provide required services and false or misleading information was provided to the Department.
Fines & Penalties (1)
AmountReasonStatus
$500.00Failure to ensure caregiver provided documentation of completion of approved caregiver training program.
Inspection Report Complaint Investigation Capacity: 5 Deficiencies: 0 Apr 24, 2025
Visit Reason
No deficiencies were found during the on-site compliance inspection and investigation of complaint 00127549.
Findings
No deficiencies were found during the on-site compliance inspection and investigation of complaint 00127549.
Enforcement Action Enforcement Fines: 1 Total: $750.00 Sep 17, 2024
Summary
The enforcement resulted in a $750 fine which has been paid in full.
Fines & Penalties (1)
AmountReasonStatus
$750.00Fine associated with enforcement action #00110588Paid
Enforcement Action Enforcement Fines: 1 Total: $750.00 Sep 6, 2024
Summary
The facility was found deficient in maintaining required personnel records, posing a health and safety risk, resulting in a civil fine.
Fines & Penalties (1)
AmountReasonStatus
$750.00Failure to ensure a complete personnel record was available for two employees, posing a health and safety risk.Pending
Inspection Report Complaint Investigation Capacity: 5 Deficiencies: 3 Sep 6, 2024
Visit Reason
Three deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00215009 related to quality management, documentation retention, and personnel records.
Findings
Three deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00215009 related to quality management, documentation retention, and personnel records.
Deficiencies (3)
Description
A manager shall ensure that: 1. A plan is established, documented, and implemented for an ongoing quality management program
A manager shall ensure that: 7. Documentation is maintained for at least 12 months after the last date on the documentation of the caregivers and assistant caregivers
A manager shall ensure that a personnel record for each employee or volunteer includes required information
Inspection Report Complaint Investigation Capacity: 5 Deficiencies: 0 May 9, 2023
Visit Reason
No deficiencies were cited during the on-site investigation of complaint AZ00191334.
Findings
No deficiencies were cited during the on-site investigation of complaint AZ00191334.

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