Richland Square
Memory Care · Greensboro, NC

Overview of Richland Square

Situated in the heart of Greensboro, NC, the Richland Square is a welcoming senior living community focusing on memory care services. A wide array of cozy and spacious accommodations with several floor plans are available depending on the needs of its residents. Having a highly equipped and compassionate team, this community offers an emergency response team and round-the-clock personalized care services. As for memory care, those with cognitive conditions undergo in a cutting-edge program called Pathways to Discovery through an expert and empathetic team.

The community is committed to providing a perfect balance between personal freedom and intentional care wherein residents can enjoy delightful and healthy meals and snacks daily, weekly housekeeping and laundry services, in-house maintenance services, and free transportation to all professional services. Participate in diverse social activities and community events. Explore other beautiful spaces such as the illuminated entryways. With the Richland Square, seniors are assured of an empowering living experience.

(336) 916-7226
Bed community size
70-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 58 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
64%
Lower than the North Carolina average: 76.4%
Occupied beds
45 / 70
Average residents per home in North Carolina 85 per day

License Details

StatusActive
CountyGuilford
License NumberHAL-041-089

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance

Amenities & Lifestyle

Specific ProgramsMeetings, Utilities and Services, Business Directory, Zoning Permits, Document Repository
Operating HoursMon., Tues., Wed., Thurs: Open: 9-5 (Closed 12-1 for Lunch); Wed.: Open: 9-1

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio

Building type icon
Building type icon

Building Type: Single-story

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Transportation services icon

Transportation Services

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Fitness and recreation icon

Fitness and Recreation

Types of Care at Richland Square

Memory Care

Contact Richland Square

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars

Scores

DHSR Score
95.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2016 · 10 years of data 51 deficiencies 22 inspections 0 penalties 19 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2016 vs. North Carolina state average
Overall vs. NC average 4 Worse Metrics worse than North Carolina average:
• Total deficiencies (11% above)
• Deficiencies per year (11% above)
• Deficiencies per inspection (5% above)
• Total inspections (5% above)
1 At Avg Metrics at North Carolina average:
• Inspections with deficiencies (at NC avg)
1 Better Metrics better than North Carolina average:
• Inspection deficiency rate (4% below)
Latest Inspection March 20, 2024 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

MetricThis FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5146 This facility has 11% more total deficiencies than a typical North Carolina assisted living residence (51 vs. NC avg 46).↑ 11% worse
Deficiencies per year Info Average deficiencies per year since 2016. 5.14.6 This facility has 11% more deficiencies per year than a typical North Carolina assisted living residence (5.1 vs. NC avg 4.6).↑ 11% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.32.2 This facility has 5% more deficiencies per inspection than a typical North Carolina assisted living residence (2.3 vs. NC avg 2.2).↑ 5% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2221 This facility has 5% more total inspections than a typical North Carolina assisted living residence (22 vs. NC avg 21).↑ 5% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1919 This facility has inspections with deficiencies in line with the North Carolina average (19 vs. NC avg 19).— At avg
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 86%90% This facility has 4 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (86% vs. NC avg 90%).↓ 4% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 20, 2024, identified deficiencies related to therapeutic diet menus, serving appropriate dairy and water portions, and providing prescribed diets for residents in the Special Care Unit. Earlier inspections showed a pattern of building maintenance and safety issues, including fire safety system deficiencies, ventilation problems, and plumbing concerns, as well as medication administration errors noted in 2022 and staff training and health screening issues in 2018. Complaint investigations were not listed in the available reports. No fines, immediate jeopardy findings, or license actions were noted in any report. The facility’s inspection history shows ongoing challenges with physical plant maintenance and dietary compliance, with some improvement in medication and staff-related areas but persistent building safety concerns over several years.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Financial Assistance for
Memory Care in North Carolina

Richland Square is located in Greensboro, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Places of interest near Richland Square

Address 4.7 miles from city center Info Estimated distance in miles from Greensboro's city center to Richland Square's address, calculated via Google Maps.

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Compare Memory Care around Greensboro

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
Terrabella Asheboro
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Asheboro (Laurel Wood Hills)96Yes 0 -A+97.00/2002387%Studio / 1 Bed
Wellington Oaks
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Greensboro85No 59 48.2% -95.50/2002692.3%Studio
Richland Square
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Greensboro (Country Park At Tall Oaks)70Yes 58 64.3% -95.50/2002286.4%Studio
Morningview at Irving Park
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Greensboro (Spicewood)-Yes 38 -A+----Studio / 1 Bed
Brookstone Terrace of Greensboro
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Greensboro-Yes 4 -A+----Studio

Guides for Better Senior Living

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Frequently Asked Questions about Richland Square

What neighborhood is Richland Square in?

Richland Square is in the Country Park at Tall Oaks neighborhood of Greensboro.

Is Richland Square in a walkable area?

Richland Square has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Richland Square?

According to NC state health department records, Richland Square's license number is HAL-041-089.

What is the occupancy rate at Richland Square?

Richland Square's occupancy is 64%.

How many beds does Richland Square have?

Richland Square has 70 beds.

What is the phone number of Richland Square?

(336) 916-7226 will put you in contact with the team at Richland Square.

What county is Richland Square located in?

Richland Square is in Guilford County.

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