Inspection Report
Annual Inspection
Census: 45
Deficiencies: 4
Mar 20, 2024
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey on 03/19/24 through 03/20/24 to assess compliance with regulations related to nutrition, food service, and therapeutic diets in the facility.
Findings
The facility failed to provide matching therapeutic diet menus for a resident with a physician-ordered heart healthy/low sodium diet, failed to serve 8 ounces of milk or equivalent dairy products three times daily to residents in the Special Care Unit due to insufficient cups, failed to serve water to each resident at each meal in the Special Care Unit, and failed to serve therapeutic diets as ordered for two residents requiring pureed and finger foods diets.
Deficiencies (4)
| Description |
|---|
| Failed to have matching therapeutic diet menus for food service guidance for 1 of 5 sampled residents with a physician's order for a heart healthy/low sodium diet. |
| Failed to ensure that 8 ounces of milk or other equivalent dairy products were served three times daily to residents in the Special Care Unit due to insufficient cups. |
| Failed to ensure water was served in addition to other beverages to each resident in the Special Care Unit due to insufficient cups. |
| Failed to serve therapeutic diets as ordered by the physician for 2 of 5 sampled residents who had orders for a regular pureed diet and a regular finger food diet. |
Report Facts
SCU census: 45
Residents not served milk: 9
Residents not served water: 8
Cups available: 82
Cups needed: 135
Milk gallons delivered: 4
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dietary Manager | Interviewed regarding therapeutic diet menus, milk and water service, and preparation of pureed and finger foods diets | |
| Resident Care Coordinator | Responsible for updating therapeutic diet list and communicating with PCP | |
| Director of Clinical Service | Responsible for updating therapeutic diet list and communicating with PCP | |
| Executive Director | Interviewed regarding expectations for diet and beverage service | |
| Personal Care Aide | Interviewed about meal service and cup availability during breakfast | |
| Primary Care Provider | Interviewed regarding diet orders and expectations for therapeutic diets |
Inspection Report
Capacity: 70
Deficiencies: 3
Sep 20, 2023
Visit Reason
Biennial Construction Survey conducted to assess compliance with the 1996 and applicable 2005 Rules for Licensing of Adult Care Homes and the 1996 North Carolina State Building Code.
Findings
Deficiencies were noted including lack of current fire alarm inspection records, unsafe plumbing system due to missing air gap on ice machine drain, and non-functioning exhaust fans in multiple specified areas causing inadequate ventilation.
Deficiencies (3)
| Description |
|---|
| Facility failed to maintain current annual inspection reports; no records available for fire alarm system inspection. |
| Building's plumbing system not maintained in a safe manner; ice machine drain lacks required 2 inch air gap. |
| Facility did not maintain exhaust ventilation in specified spaces; exhaust fans in laundry, back hall/staff bath, back hall/soiled linen, and back hall/housekeeping were not working. |
Report Facts
Total licensed capacity: 70
Inspection Report
Annual Inspection
Deficiencies: 1
Jul 14, 2022
Visit Reason
The Adult Care Licensure Section conducted an annual and follow-up survey from 07/13/22 to 07/14/22 to assess compliance with medication administration regulations.
Findings
The facility failed to administer medication as ordered for 1 of 5 sampled residents (#2) who had an order for sliding scale insulin. There were 7 documented occurrences between May and June 2022 where the incorrect insulin dose was administered or documented, posing potential harm to the resident.
Deficiencies (1)
| Description |
|---|
| Failed to administer sliding scale insulin as ordered for Resident #2, with incorrect doses documented on 7 occasions between May and June 2022. |
Report Facts
Occurrences of incorrect insulin dose administration: 7
FSBS range May 2022: 79
FSBS range May 2022: 362
FSBS range June 2022: 109
FSBS range June 2022: 401
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Medication Aide (MA)/Resident Care Coordinator (RCC) | Documented incorrect sliding scale insulin doses and responsible for MAR audits. | |
| Second Medication Aide (MA) | Documented incorrect sliding scale insulin dose on 06/20/22. | |
| Care Service Manager (CSM) | Nurse responsible for completing MAR audits and unaware of the 7 incorrect insulin dose occurrences. | |
| Primary Care Provider (PCP) | Not aware of the incorrect insulin doses administered to Resident #2. | |
| Administrator | Oversaw MAR audits and was not aware of the insulin dosing errors. |
Inspection Report
Follow-Up
Deficiencies: 1
Apr 11, 2019
Visit Reason
The Adult Care Licensure Section and the Randolph County Department of Social Services conducted a follow-up survey on April 10-11, 2019 to verify correction of previous deficiencies.
Findings
The facility failed to ensure that Resident #5 had an annual FL-2 medical examination form signed by their primary care provider. The unsigned and undated FL-2 was found during a record audit and was sent to the physician for signature but had not been returned at the time of the survey.
Deficiencies (1)
| Description |
|---|
| Facility failed to assure 1 of 5 residents sampled (#5) had an annual FL-2 that was signed by their primary care provider. |
Report Facts
Residents sampled: 5
Resident admission date: May 10, 2017
FL-2 date: Mar 30, 2017
Physician's Orders date: Sep 17, 2018
Care plan date: Nov 9, 2018
Date FL-2 sent to physician: Apr 8, 2019
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Resident Care Coordinator (RCC) | Interviewed regarding Resident #5's medical records and FL-2 process | |
| Medication Aide (MA) | Wrote the unsigned and undated FL-2 for Resident #5 | |
| Care Specialist Manager (CSM), Registered Nurse (RN) | Conducted resident record audits and sent FL-2 to physician for signature | |
| Administrator | Interviewed about facility's efforts to maintain FL-2 compliance and communication with Resident #5's family |
Inspection Report
Annual Inspection
Deficiencies: 5
Dec 17, 2018
Visit Reason
The Adult Care Licensure Section conducted an annual survey of Richland Place on December 13, 14, and 17, 2018 to assess compliance with state regulations for adult care homes.
Findings
The facility was found deficient in multiple areas including failure to ensure tuberculosis testing for staff, Health Care Personnel Registry checks, competency validation for Licensed Health Professional Support tasks, training on diabetic care, timely scheduling of resident referrals, clarification of medication orders, and proper medication administration. Additionally, staff training requirements for the Special Care Unit and medication aide training and competency validation were not met.
Severity Breakdown
Type B Violation: 4
Deficiencies (5)
| Description | Severity |
|---|---|
| Failed to ensure 2 of 3 sampled staff were tested for tuberculosis upon hire and completion of second TB skin test. | Type B Violation |
| Failed to ensure 1 of 3 sampled staff had no substantiated findings on the North Carolina Health Care Personnel Registry upon hire. | Type B Violation |
| Failed to assure administration of medications as ordered for 3 of 5 sampled residents related to sliding scale insulin, anti-anxiety medication, nasal spray, thyroid medication, and antifungal mouthwash. | Type B Violation |
| Failed to assure 2 of 2 sampled medication aides had employment verification or completed required medication administration training and competency validation prior to administering medications. | Type B Violation |
| Failed to assure 1 of 3 sampled staff assigned to the Special Care Unit completed required orientation and training hours within required timeframes. | — |
Report Facts
Deficiencies cited: 5
Staff tested for tuberculosis: 2
Staff sampled: 3
Residents sampled: 5
Medication administration errors: 3
Missed medication doses: 38
Missed medication doses: 9
Missed medication doses: 9
Medication administration documentation errors: 30
Staff training hours required: 20
Staff training hours completed: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Personal Care Aide | Failed to have substantiated findings check on Health Care Personnel Registry and did not complete second TB skin test. |
| Staff B | Medication Aide/Personal Care Aide | Failed to have tuberculosis test documentation upon hire, did not complete LHPS competency validation, diabetic care training, and medication aide training and competency validation. |
| Staff C | Medication Aide Supervisor | Did not complete required 20 hours of special care unit training within 6 months of hire and lacked documentation of medication aide training and employment verification. |
| Business Office Manager | Responsible for completing Health Care Personnel Registry checks and employment verification; unaware of some training requirements. | |
| Executive Director | Responsible for ensuring staff qualifications and training completion; unaware of missing training and documentation. | |
| Facility Nurse | Responsible for providing LHPS competency validation and medication aide training; unaware of some training and documentation deficiencies. | |
| Resident Care Coordinator | Responsible for scheduling appointments and medication administration oversight; failed to schedule cardiology appointment and audit medication administration records. |
Inspection Report
Capacity: 70
Deficiencies: 13
Mar 15, 2018
Visit Reason
Biennial Construction Survey conducted to assess compliance with the 1996 and applicable portions of the 2005 Rules for Licensing of Adult Care Homes and the 1996 North Carolina State Building Code for a 70 bed Special Care Unit.
Findings
Multiple deficiencies were noted including lack of current sanitation and fire safety inspection reports, failure to maintain fire safety systems and equipment in safe operating condition, inadequate fire drill records, plumbing and electrical safety issues, and insufficient exhaust ventilation in required areas.
Deficiencies (13)
| Description |
|---|
| Facility did not have current sanitation and fire and building safety inspection reports available for review. |
| Facility did not have current fire evacuation records available for review. |
| Failure to maintain building's fire safety systems in a safe condition due to holes or gaps at penetrations through fire resistant rated ceilings. |
| Failure to maintain fire safety components in safe operating condition; unapproved devices used to keep doors open. |
| Building HVAC equipment not maintained operating, affecting environmental conditions. |
| Failure to install and maintain plumbing piping in a safe configuration; icemaker drain line lacked required air gap. |
| Electrical emergency/safety lighting equipment not maintained in safe operating condition; emergency light in kitchen did not illuminate on battery test. |
| Failure to maintain fire safety equipment in safe operating condition; laundry room door dragging and difficult to close. |
| Failure to maintain fire safety equipment to resist passage of smoke; gaps and holes in resident room doors. |
| Electrical equipment not maintained safely; GFCI outlet did not trip and cover plate missing exposing wires. |
| Plumbing equipment not maintained in safe and operating condition; pedestal sink not secure and faucet control handle loose. |
| Fire safety equipment inspections not conducted monthly as required for fire extinguishers and kitchen range hood suppression system. |
| Facility did not provide exhaust ventilation in required areas including laundry rooms, resident bathrooms, housekeeping closets, and spa near front entry. |
Report Facts
Total licensed capacity: 70
Inspection Report
Follow-Up
Deficiencies: 1
Dec 14, 2016
Visit Reason
This is a Biennial Follow Up Construction Survey conducted to verify correction of previously cited deficiencies related to building equipment and fire safety.
Findings
The survey found that deficiencies cited during the previous Biennial Follow Up Construction Survey have not been satisfactorily corrected, specifically regarding the absence of ceiling radiation dampers in certain rooms or verification that fire barriers to the roof deck are in place.
Deficiencies (1)
| Description |
|---|
| HVAC ceiling penetrations in the Clean Linen Room, Med Room, and Salon were not equipped with ceiling radiation dampers or verified to have fire barriers to the roof deck. |
Inspection Report
Follow-Up
Deficiencies: 1
Oct 20, 2016
Visit Reason
Follow-Up Construction Survey conducted to verify correction of deficiencies cited during the previous Follow-Up survey from 09/02/2016.
Findings
Deficiencies cited during the previous Follow-Up remain uncorrected. Specifically, HVAC ceiling penetrations in several rooms were not equipped with ceiling radiation dampers, and it was not determined whether these penetrations were inside areas separated by fire barriers constructed to the roof deck.
Deficiencies (1)
| Description |
|---|
| HVAC ceiling penetrations in Clean Linen Room, Kitchen, Med Room, Salon, and Pantry were not equipped with ceiling radiation dampers. |
Inspection Report
Follow-Up
Deficiencies: 4
Aug 26, 2016
Visit Reason
Follow-Up Construction Survey conducted to verify correction of deficiencies cited during the previous Follow-Up survey from 06/15/2016.
Findings
The building was found not maintained in a safe manner with fire-resistance ratings of building components not maintained, mechanical systems lacking required radiation dampers, doors not closing completely and latching, and exhaust ventilation systems not maintained with several exhaust fans not working.
Deficiencies (4)
| Description |
|---|
| Building was not maintained in a safe manner by not maintaining the fire-resistance rating of building components, including open ceiling splits, open junction boxes, unprotected penetrations in walls and smoke barriers. |
| Building mechanical systems were not maintained safely by omitting radiation dampers in ceiling penetrations in multiple rooms including Clean Linen Room, Kitchen, Med Room, Salon, and Pantry. |
| Facility components were not maintained operable due to doors that did not close completely and latch, including the main Laundry door and a bi-fold closet door in Bedroom 40. |
| Building exhaust ventilation was not maintained; exhaust fan in room 26 bathroom was not working and numerous exhaust fans throughout the building were blocked by activated radiation dampers. |
Report Facts
Deficiency date: Jun 15, 2016
Survey completion date: Sep 2, 2016
Inspection Report
Follow-Up
Deficiencies: 8
Jun 15, 2016
Visit Reason
This is a follow-up construction survey to verify correction of deficiencies cited during the Biennial Construction Survey.
Findings
The facility was found to have multiple unresolved deficiencies related to building safety and maintenance, including non-operable fire protection equipment, compromised HVAC systems, unprotected penetrations affecting fire-resistance ratings, doors that do not close or latch properly, non-functioning exit signs and emergency lights, use of prohibited portable electric heaters, and inadequate exhaust ventilation.
Deficiencies (8)
| Description |
|---|
| Building fire protection equipment was not maintained operable; motorized radiation dampers did not return to open position after alarm reset. |
| Building HVAC equipment was not maintained operating, causing compromised environmental conditions. |
| Building was not maintained in a safe manner by not maintaining fire-resistance rating of building components; multiple unprotected penetrations in ceilings and walls. |
| Building mechanical systems were not maintained safely by omitting radiation dampers in ceiling penetrations. |
| Facility components not maintained operable; doors did not close completely or latch, including main laundry door, bedroom 40 closet door, and kitchen door held open with permanent magnet. |
| Building exit signage and emergency illumination were not maintained; exit signs and emergency lights not working in multiple locations. |
| Facility was not maintained safely by having portable electric heaters in use, specifically in the Business Office next to Administrator Office. |
| Building exhaust ventilation was not maintained; exhaust fan in room 26 bathroom not working and numerous exhaust fans blocked by activated radiation dampers. |
Inspection Report
Capacity: 70
Deficiencies: 10
Apr 12, 2016
Visit Reason
This report is of a Biennial Construction Survey conducted to assess compliance with the 1996 and applicable portions of the 2005 Rules for the Licensing of Adult Care Homes and the 1996 North Carolina State Building Code.
Findings
Multiple deficiencies were noted related to physical plant safety and maintenance, including lack of current sanitation and fire safety reports, improper storage of oxygen cylinders, fire extinguishers not inspected monthly, fire protection equipment and HVAC systems not maintained operable, unprotected penetrations compromising fire-resistance ratings, doors not closing or latching properly, exit signage and emergency lighting failures, use of prohibited portable electric heaters, and inadequate exhaust ventilation.
Deficiencies (10)
| Description |
|---|
| Current sanitation and fire safety inspection reports were not available at the time of the survey. |
| Improper storage of oxygen cylinders; oxygen bottle stored loose on the floor in Room 6. |
| Fire extinguishers were not maintained with routine monthly inspections as required by NFPA 10. |
| Building fire protection equipment was not maintained operable; motorized radiation dampers did not return to open position after alarm reset. |
| HVAC systems compromised due to obstruction of ceiling supply and return ducts by activated radiation dampers. |
| Fire-resistance rating of building components not maintained due to unprotected penetrations in ceilings, walls, and missing escutcheons in multiple locations. |
| Facility components not maintained operable; doors did not close completely or latch properly in several locations. |
| Exit signs and emergency lights not working on battery backup in multiple locations. |
| Portable electric heaters were found in use in the Kitchen Office and Business Office, which is prohibited. |
| Building exhaust ventilation not maintained; exhaust fan in room 26 bathroom not working and numerous exhaust fans blocked by activated radiation dampers. |
Report Facts
Licensed capacity: 70
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