Inspection Reports for The Ridge at Sterling

VA, 20164

Back to Facility Profile
Inspection Report Monitoring Deficiencies: 0 Nov 24, 2025
Visit Reason
The inspection was a monitoring visit conducted following a self-reported incident received by VDSS Division of Licensing regarding allegations related to building and grounds.
Findings
The licensing inspector completed a tour of the physical plant including the building and grounds. The evidence gathered did not support the self-report of non-compliance with standards or law.
Inspection Report Complaint Investigation Census: 66 Deficiencies: 0 Nov 3, 2025
Visit Reason
The inspection was conducted in response to a complaint received by the Fairfax Licensing Office on 2025-10-27 regarding Resident Accommodations and Related Provisions and Buildings and Grounds.
Findings
The investigation found no evidence to support the allegations of non-compliance with standards or law in the areas reviewed.
Complaint Details
Complaint related to Resident Accommodations and Related Provisions and Buildings and Grounds; the evidence did not support the allegations.
Report Facts
Number of resident records reviewed: 2 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 1
Employees Mentioned
NameTitleContext
Marshall MassenbergLicensing InspectorInspector conducting the complaint investigation
Inspection Report Renewal Census: 63 Deficiencies: 4 Oct 24, 2025
Visit Reason
The inspection was conducted as a renewal inspection to evaluate compliance with applicable regulations and licensing requirements for the assisted living facility.
Findings
The inspection identified multiple violations including an acting administrator operating beyond the allowed 150 days, insufficient annual training hours for direct care staff, medication management plan deficiencies leading to missed medication doses, and missing physician orders in resident records.
Deficiencies (4)
Description
Facility failed to ensure that an acting administrator does not operate the facility for longer than 150 days.
Facility did not ensure that each direct care staff member attends at least 18 hours of training annually.
Facility did not ensure that the medication management plan was implemented to ensure timely filling and refilling of medications to avoid missed dosages.
Facility did not ensure that the resident record contains the physician's or other prescriber's signed written order or a dated notation of the physician's or other prescriber's oral order.
Report Facts
Number of residents present: 63 Number of resident records reviewed: 6 Number of interviews conducted with residents: 4 Number of interviews conducted with staff: 4
Inspection Report Complaint Investigation Census: 58 Deficiencies: 1 Sep 4, 2025
Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-08-07 regarding allegations in the areas of Resident Care and Related Services, Resident Accommodations and Related Services, and Buildings and Grounds.
Findings
The investigation supported some, but not all, of the allegations. Non-compliance was found in the area of Resident Accommodations and Related Provisions, specifically the facility did not have sufficient bed and bath linens in good repair so that residents always have clean sheets.
Complaint Details
A complaint was substantiated in part; the facility failed to provide clean bed linens to Resident #1, who was observed without sheets on her bed and reported not having any sheets. Facility staff reported sheets are not provided to residents. Documentation did not indicate resident preference to supply own linens.
Deficiencies (1)
Description
Facility did not have sufficient bed and bath linens in good repair so that residents always have clean sheets.
Report Facts
Number of residents present: 58 Number of resident records reviewed: 4 Number of interviews with residents: 4 Number of interviews with staff: 4
Employees Mentioned
NameTitleContext
Marshall MassenbergLicensing InspectorInspector conducting the complaint investigation
Resident Services DirectorResponsible for oversight of compliance and audits related to linens
Executive DirectorFinal accountability and review of plan of correction implementation
Inspection Report Complaint Investigation Census: 58 Deficiencies: 5 Sep 4, 2025
Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on 2025-08-11 regarding allegations in the area of Resident Care and Related Services at The Ridge at Sterling assisted living facility.
Findings
The investigation supported some allegations of non-compliance related to medication management, physician order clarity, medication administration practices, and availability and storage of PRN medications. Multiple violations were cited, including missed or delayed medications, expired medications, incomplete physician orders, and improper medication administration.
Complaint Details
The complaint was substantiated in part, with evidence supporting some allegations of non-compliance in Resident Care and Related Services, specifically medication management and administration.
Deficiencies (5)
Description
Facility did not implement a medication management plan to prevent use of outdated medications and ensure timely refills to avoid missed dosages.
Facility did not ensure each physician's order includes specific indications for administering each drug.
Facility did not ensure medications are administered according to physician instructions and standards of practice.
Facility did not ensure all required information is included on the medication administration record (MAR).
Facility did not ensure all PRN medications are available and properly stored at the facility.
Report Facts
Number of residents present: 58 Number of resident records reviewed: 5 Number of resident interviews conducted: 5 Number of staff interviews conducted: 4
Employees Mentioned
NameTitleContext
Marshall MassenbergLicensing InspectorInspector conducting the complaint investigation and inspection
Inspection Report Monitoring Deficiencies: 0 May 29, 2025
Visit Reason
The inspection was a monitoring visit focused on Administration and Administrative Services at the assisted living facility.
Findings
Facility documentation was reviewed and one staff interview was conducted. No violations were cited during the inspection.
Inspection Report Monitoring Census: 62 Deficiencies: 0 May 20, 2025
Visit Reason
The inspection was a monitoring visit conducted by the licensing inspector to review compliance with personnel, admission, retention and discharge of residents, and resident care and related services regulations.
Findings
The evidence gathered during the investigation did not support the self-report of non-compliance with standards or law. No deficiencies were cited.
Report Facts
Number of resident records reviewed: 2 Number of staff records reviewed: 1 Number of interviews conducted with staff: 1
Inspection Report Complaint Investigation Census: 64 Deficiencies: 1 Feb 25, 2025
Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on January 27, 2025, regarding an allegation in the area of Building and Grounds.
Findings
The inspection found that the facility did not ensure the interior was kept clean and free from rubbish, with rubbish observed on a resident's floor, dirt in a bathroom, and loose floor panels in the stairwell.
Complaint Details
Complaint related: Yes. A complaint was received on 1/27/25 regarding Building and Grounds. The inspection was complaint-related.
Deficiencies (1)
Description
Facility did not ensure that the interior of the facility is kept clean and free from rubbish, including rubbish on Resident #1's floor, dirt on bathroom floor, and loose floor panels in the second-floor stairwell.
Report Facts
Number of residents present: 64 Number of resident interviews: 3 Number of staff interviews: 1
Employees Mentioned
NameTitleContext
Marshall MassenbergLicensing InspectorNamed as the current inspector conducting the complaint-related inspection
Inspection Report Complaint Investigation Deficiencies: 0 Dec 20, 2024
Visit Reason
The inspection was conducted in response to a complaint received by the Fairfax Licensing Office on 2024-12-19 regarding Resident Care and Related Services.
Findings
The investigation found no evidence to support the allegation of non-compliance with standards or law. The inspection summary will be posted publicly within 5 business days.
Complaint Details
Complaint related to Resident Care and Related Services received on 2024-12-19; investigation did not substantiate the complaint.
Report Facts
Resident records reviewed: 1 Staff records reviewed: 1 Resident interviews conducted: 1 Staff interviews conducted: 1
Employees Mentioned
NameTitleContext
Marshall MassenbergLicensing InspectorInspector conducting the complaint investigation
Inspection Report Complaint Investigation Census: 65 Deficiencies: 1 Dec 9, 2024
Visit Reason
The inspection was conducted in response to a complaint received by VDSS Division of Licensing on December 5, 2024, regarding allegations in the areas of Admission, Retention, and Discharge of Residents; Resident Care and Related Services; and Buildings and Grounds.
Findings
The investigation supported some, but not all, of the allegations. Non-compliance was found in the area of Buildings and Grounds related to the improper use of portable heating units in resident rooms without a power failure or emergency.
Complaint Details
The complaint was substantiated in part, specifically regarding Buildings and Grounds. A violation notice was issued related to the use of portable heaters in resident rooms without an emergency condition.
Deficiencies (1)
Description
Facility did not ensure that the use of portable heating units are only used to provide or supplement heat in the event of a power failure or similar emergency.
Report Facts
Number of residents present: 65 Number of resident records reviewed: 3 Number of interviews with residents: 2 Number of interviews with staff: 2
Employees Mentioned
NameTitleContext
Marshall MassenbergLicensing InspectorInspector conducting the complaint investigation
Inspection Report Renewal Census: 69 Deficiencies: 8 Oct 1, 2024
Visit Reason
The inspection was a renewal visit to assess compliance with applicable standards and laws for the assisted living facility.
Findings
The inspection identified multiple violations including failure to document hospice services on individualized service plans, delayed staff response to call pendants, unsecured resident records and medication storage areas, missed medication dosages, incomplete medication administration records, and unavailable PRN medications. Plans of correction were proposed for each deficiency.
Deficiencies (8)
Description
Facility did not ensure hospice services are documented on the individualized service plan (ISP).
Facility did not ensure prompt staff response to resident call pendants; some calls took more than 20 minutes to respond.
Resident records were not kept in a locked area; medication office door was left ajar and unattended.
Medication management plan was not implemented to avoid missed medication dosages.
Medication storage area was left unlocked and unattended.
Medications were not administered in accordance with physician's instructions (e.g., Metoprolol given despite low blood pressure).
Medication administration record (MAR) did not include all required information; insulin doses administered were not documented.
PRN medications were not available and properly stored at the facility.
Report Facts
Residents present: 69 Resident records reviewed: 6 Resident interviews: 3 Staff interviews: 2 Call pendant delayed responses: 12 Medication missed dates: 11 Medication administration errors: 4
Inspection Report Complaint Investigation Census: 68 Deficiencies: 0 May 20, 2024
Visit Reason
The inspection was conducted as a complaint-related investigation to review allegations of non-compliance with standards or law at The Ridge at Sterling assisted living facility.
Findings
The evidence gathered during the investigation did not support the allegation of non-compliance with standards or law. An exit meeting was planned to review the inspection findings.
Complaint Details
The inspection was complaint-related, but the investigation did not substantiate the allegations of non-compliance.
Report Facts
Residents present: 68 Resident records reviewed: 1 Staff interviews conducted: 1
Inspection Report Monitoring Census: 68 Deficiencies: 4 May 20, 2024
Visit Reason
The inspection was a monitoring visit to review compliance with applicable standards and laws at The Ridge at Sterling assisted living facility.
Findings
The inspection found multiple violations related to Individualized Service Plans (ISP) not being signed or updated annually, failure to follow policy on resident medication self-management assessments, and incomplete Medication Administration Records (MAR) lacking diagnosis or indication for prescribed drugs. Plans of correction were proposed for each violation.
Deficiencies (4)
Description
Facility failed to have the Individualized Service Plan (ISP) signed and dated annually by required parties.
Facility failed to review and update the ISP at least annually.
Facility failed to follow policy on Resident Self-Management and Storage of Medications regarding re-evaluation during each ISP review.
Facility failed to ensure Medication Administration Records (MAR) included diagnosis, condition, or specific indications for administering prescribed drugs.
Report Facts
Number of residents present: 68 Number of resident records reviewed: 6 Number of staff records reviewed: 6 Number of resident interviews conducted: 1 Number of staff interviews conducted: 3
Employees Mentioned
NameTitleContext
Resident Services DirectorNamed as person responsible for plans of correction related to ISP and medication self-management
Registered Medication AideNamed as person responsible for plan of correction related to Medication Administration Records
Inspection Report Complaint Investigation Deficiencies: 0 Feb 5, 2024
Visit Reason
The inspection was conducted as a complaint investigation related to the facility.
Findings
The complaint was investigated and determined to be not valid.
Complaint Details
Complaint was determined not valid.
Inspection Report Monitoring Census: 64 Deficiencies: 2 May 15, 2023
Visit Reason
The inspection was a monitoring visit conducted to ensure that previous B2 violations were corrected following a self-reported incident received on 2023-03-22 regarding allegations in resident care and related services.
Findings
The inspection found violations related to failure to review and update Individualized Service Plans (ISPs) at least annually and failure to properly document medication administration records with date, time, and staff initials. Violations were issued based on these findings.
Deficiencies (2)
Description
Facility failed to ensure that Individualized Service Plans (ISPs) were reviewed and updated at least once every 12 months and as needed for significant change of a resident's condition.
Facility failed to ensure Medication Administration Records (MARs) included date, time given, and initials of direct care staff administering medication.
Report Facts
Number of residents present: 64 Number of resident records reviewed: 8 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 0
Employees Mentioned
NameTitleContext
Marshall MassenbergLicensing InspectorCurrent inspector conducting the inspection
Jamie EddyLicensing InspectorContact person for questions about the inspection
Resident Services DirectorNamed in plan of correction related to medication administration documentation in-service and daily review of MAR and TAR
Inspection Report Monitoring Census: 62 Deficiencies: 3 Feb 24, 2023
Visit Reason
The inspection was a monitoring visit conducted following a self-reported incident received by VDSS Division of Licensing on 1/25/2023 regarding allegations in the area(s) of resident care.
Findings
The investigation supported the self-report of non-compliance with standards or law, resulting in violations issued related to medication storage, administration, and documentation. The facility failed to keep Scheduled II drugs in locked storage, did not administer medications according to physician orders, and failed to properly document medication administration.
Deficiencies (3)
Description
Facility failed to ensure Scheduled II drugs and other drugs subject to abuse were kept in a separate locked storage compartment.
Facility failed to ensure medication was administered in accordance with physician's orders and approved standards.
Facility failed to document all medications administered to residents on the medication administration record (MAR).
Report Facts
Number of residents present: 62 Number of resident records reviewed: 2 Number of staff records reviewed: 1 Number of interviews conducted with staff: 1 Number of interviews conducted with residents: 0 Medication doses missed: 5 Medication capsules received: 90
Employees Mentioned
NameTitleContext
Marshall MassenbergLicensing InspectorCurrent inspector conducting the inspection
Jamie EddyLicensing InspectorContact person for questions regarding the inspection
Resident Services DirectorNamed in findings related to medication storage, administration, and training
Inspection Report Renewal Census: 52 Deficiencies: 2 Sep 27, 2022
Visit Reason
The inspection was conducted as a renewal inspection to assess compliance with applicable standards and laws prior to the expiration of the current license.
Findings
The inspection found non-compliance with applicable standards, including deficiencies related to tuberculosis risk assessments for staff and medication administration record errors or omissions. Violation notices were issued and the licensee was given the opportunity to submit a plan of correction.
Deficiencies (2)
Description
Facility failed to ensure each staff person submitted a current tuberculosis risk assessment within seven days prior to the first day of work.
Facility failed to ensure the Medication Administration Record (MAR) included medication errors or omissions, including failure to document medication refusals.
Report Facts
Number of residents present: 52 Number of resident records reviewed: 8 Number of staff records reviewed: 4 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2
Inspection Report Renewal Census: 51 Deficiencies: 2 Nov 1, 2021
Visit Reason
An unannounced renewal study was conducted to assess compliance with licensing standards and regulations for the assisted living facility.
Findings
The facility was found non-compliant with requirements related to Sworn Statements or affirmations for employment applicants, including incomplete or undated statements and failure to disclose past criminal history, resulting in violation notices issued.
Deficiencies (2)
Description
Facility failed to ensure that a Sworn Statement or affirmation was completed for all applicants for employment, with several staff having incomplete or undated statements.
Facility failed to ensure that any person making a materially false statement on the sworn statement or affirmation shall be guilty of a Class 1 misdemeanor, evidenced by a staff member not disclosing past criminal history.
Report Facts
Residents in care: 51 Resident records reviewed: 4 Staff records reviewed: 4
Inspection Report Monitoring Census: 42 Deficiencies: 0 Jul 1, 2021
Visit Reason
A monitoring inspection was initiated to review compliance with applicable standards and laws, conducted remotely due to COVID-19 protocols.
Findings
No violations were found during the inspection. Criminal record checks and sworn statements of staff hired under previous ownership were not updated under new ownership, and technical assistance was provided to address this for future inspections.
Report Facts
Census: 42
Inspection Report Deficiencies: 0 Mar 18, 2021
Visit Reason
The inspection was conducted due to a change of ownership using an alternate remote protocol necessitated by a state of emergency health pandemic declared by the Governor of Virginia.
Findings
No violations were cited during the inspection. The administrator license was renewed through 3/31/2022, and the most recent health and fire inspections are current with a fire inspection planned under new ownership.
Report Facts
Administrator license renewal date: Mar 31, 2022 Criminal background records submission date: Feb 1, 2021

Loading inspection reports...