Inspection Reports for Riverside Health Care Center
5100 WEST ST NW, COVINGTON, GA, 30014
Back to Facility ProfileInspection Report Summary
The most recent inspection on July 3, 2025, found no deficiencies and confirmed correction of prior issues, with a related complaint investigation determined to be unsubstantiated. Earlier inspections from April and May 2025 cited deficiencies primarily related to medication management, including illegible medication labels and failure to dispose of expired medications, along with inadequate staff training and inconsistent medication storage audits. Prior reports also noted care planning issues, incomplete assessments for medication self-administration, and fingerprint background check lapses for employees. Complaint investigations were mostly unsubstantiated, with one substantiated complaint in 2025 linked to deficiencies that were later corrected. The facility appears to have addressed recent medication management concerns, showing improvement in the most current inspection.
Deficiencies (last 8 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a May 2025 inspection.
Census over time
Inspection Report
Re-InspectionInspection Report
Re-InspectionInspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| BBB | Licensed Practical Nurse (LPN) | Verified presence of medications with illegible expiration dates and confirmed she did not administer medications |
| CCC | MedTech | New staff member who was unfamiliar with medication cart contents and expiration dates |
| DDD | MedTech | Performed random expiration date checks but missed expired medications |
| EEE | MedTech | Observed medications with illegible or missing expiration dates |
| FFF | MedTech | Confirmed unclear expiration date on calcium supplement |
| GGG | MedTech | Observed insulin without expiration date labeling |
| Director of Nursing (DON) | Director of Nursing | Conducted observations, confirmed expired vaccine disposal, and discussed audit and training deficiencies |
| Administrator | Administrator | Provided education on expired medications, reviewed audits, and planned increased audit frequency |
| BB | Unit Manager, Licensed Practical Nurse (LPN) | Confirmed lack of observation of expired insulin and committed to further investigation and staff education |
Inspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| BBB | Licensed Practical Nurse (LPN) | Verified presence of expired medications on Unit 1/100 Hall medication cart. |
| CCC | MedTech | Observed medication cart with illegible expiration dates and unfamiliar with items. |
| DDD | MedTech | Observed medication cart with illegible expiration dates and performed random checks. |
| EEE | MedTech | Observed medication cart with illegible expiration dates and missing expiration labels. |
| FFF | MedTech | Observed medication cart with illegible expiration dates. |
| GGG | MedTech | Observed medication cart with missing expiration date labeling. |
| DON | Director of Nursing | Confirmed expired medications in storage rooms and discussed audit and training issues. |
| BB | Unit Manager, Licensed Practical Nurse (LPN) | Confirmed lack of observation of expired insulin and committed to investigate further. |
| Administrator | Confirmed prior education on expired medications and plans to increase audit frequency. |
Inspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| BBB | Licensed Practical Nurse (LPN) | Verified presence of medications with illegible expiration dates on medication carts |
| CCC | MedTech | Observed with illegible medication expiration dates on cart and reported being new |
| DDD | MedTech | Reported performing random expiration date checks but missed expired medications |
| EEE | MedTech | Observed medications with illegible or missing expiration dates |
| FFF | MedTech | Observed calcium supplement with illegible expiration date |
| GGG | MedTech | Observed insulin without expiration date labeling |
| Director of Nursing (DON) | Director of Nursing | Confirmed expired vaccine and insulin without expiration dates; discussed audit and training deficiencies |
| LPN BB | Unit Manager | Confirmed lack of observation of expired insulin and committed to further investigation and staff education |
| Administrator | Administrator | Confirmed prior education on expired medications and planned increased audit frequency |
Inspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| BBB | Licensed Practical Nurse (LPN) | Verified presence of expired medications on Unit 1/100 Hall medication cart |
| CCC | MedTech | Observed medication cart (2C) with illegible expiration dates |
| DDD | MedTech | Observed medication cart (2B) with illegible expiration dates |
| EEE | MedTech | Observed medication cart (2A) with illegible expiration dates |
| FFF | MedTech | Observed medication cart (4A) with illegible expiration dates |
| GGG | MedTech | Observed medication cart (4B) with unlabeled Humalog insulin |
| Director of Nursing (DON) | Director of Nursing | Confirmed expired medications in storage rooms and discussed audit and training issues |
| BB | Unit Manager, Licensed Practical Nurse (LPN) | Confirmed investigation of expired insulin and plans to inform MedTech staff |
| Administrator | Administrator | Provided education on expired medications and planned increased audit frequency |
Inspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| BBB | Licensed Practical Nurse (LPN) | Verified presence of medications with illegible expiration dates on Unit 1/100 Hall |
| CCC | MedTech | Observed with illegible expiration dates on medications on cart 2C |
| DDD | MedTech | Observed illegible expiration dates and confirmed random checks for expiration dates on cart 2B |
| EEE | MedTech | Observed illegible or missing expiration dates on medications on cart 2A |
| FFF | MedTech | Observed illegible expiration date on calcium supplement on cart 4A |
| GGG | MedTech | Observed insulin without expiration date labeling on cart 4B |
| Director of Nursing (DON) | Director of Nursing | Conducted observations, confirmed expired medications, and discussed audit and training issues |
| LPN BB | Unit Manager | Confirmed lack of observation of expired insulin and committed to further investigation and staff notification |
| Administrator | Administrator | Confirmed prior education on expired medications, audit reviews, and plans to increase audit frequency |
Inspection Report
Follow-UpInspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| BBB | Licensed Practical Nurse (LPN) | Verified presence of expired medications on medication carts |
| CCC | MedTech | Observed with expired or illegibly labeled medications on cart 2C |
| DDD | MedTech | Observed with expired or illegibly labeled medications on cart 2B |
| EEE | MedTech | Observed with expired or illegibly labeled medications on cart 2A |
| FFF | MedTech | Observed with expired or illegibly labeled medications on cart 4A |
| GGG | MedTech | Observed with expired or illegibly labeled medications on cart 4B |
| BB | Unit Manager, Licensed Practical Nurse (LPN) | Confirmed lack of observation of expired insulin and committed to investigate further |
| Director of Nursing (DON) | Director of Nursing | Confirmed expired medications and issues with medication storage audits and staff training |
| Administrator | Administrator | Provided education on expired medications, reviewed audits, and increased audit frequency |
Inspection Report
Life Safety| Name | Title | Context |
|---|---|---|
| Staff M | Confirmed findings of unsealed penetrations in mechanical room ceiling |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| GG | Certified Medication Aide (CMA) | Observed medication administration and confirmed expired glucagon injections on medication cart. |
| FF | Licensed Practical Nurse (LPN) | Interviewed regarding expired medications in medication storage room on hall 100. |
| AA | Licensed Practical Nurse (LPN) | Interviewed regarding expired medications and unreadable medication labels in medication storage room on hall 300. |
| II | Licensed Practical Nurse (LPN) Unit Manager | Interviewed about responsibility for auditing medication rooms for expired drugs. |
| DON | Director of Nursing | Provided information on medication expiration checks, self-administration policies, and care plan responsibilities. |
| HH | Certified Nursing Assistant (CNA) | Interviewed about resident R150's medicated inhalers at bedside. |
| BB | Licensed Practical Nurse (LPN) | Verified no care plan for oxygen administration for resident R147. |
| MDS Coordinator | Interviewed about updating care plans and inclusion of indwelling catheters. | |
| HRD | Human Resources Director | Interviewed about fingerprint criminal background checks for employees. |
| Administrator | Interviewed about staff expectations for completing required tasks daily. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| HH | Certified Nursing Assistant (CNA) | Mentioned in relation to awareness of resident medication at bedside. |
| II | Licensed Practical Nurse (LPN) | Mentioned regarding medication orders and bedside medication exceptions. |
| DON | Director of Nursing | Provided statements on medication self-administration, care plan expectations, and medication storage policies. |
| LL | MDS Coordinator / Licensed Practical Nurse | Responsible for updating care plans and confirmed care plan deficiencies. |
| AA | Licensed Practical Nurse (LPN) | Confirmed oxygen administration settings and physician orders. |
| BB | Licensed Practical Nurse (LPN) Unit Manager | Verified lack of physician order for oxygen for resident. |
| GG | Certified Medication Aide (CMA) | Observed with expired medications on medication cart. |
| FF | Licensed Practical Nurse (LPN) | Observed expired medications in storage and discussed medication storage procedures. |
| WW | Licensed Practical Nurse (LPN) | Confirmed oxygen settings and physician orders. |
| EE | Licensed Practical Nurse (LPN) Treatment Nurse | Discussed care plan updates for pressure ulcers. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| CNA BB | Certified Nursing Assistant | Named in deficiency for missing fingerprint check |
| CNA CC | Certified Nursing Assistant | Named in deficiency for missing fingerprint check |
Inspection Report
Abbreviated Survey| Name | Title | Context |
|---|---|---|
| CNA BB | Certified Nursing Assistant | Named in deficiency for missing fingerprint check |
| CNA CC | Certified Nursing Assistant | Named in deficiency for missing fingerprint check |
Inspection Report
Inspection Report
Re-InspectionInspection Report
Follow-UpInspection Report
Life Safety| Name | Title | Context |
|---|---|---|
| Staff M | Confirmed findings during facility tour regarding ceiling openings and water damage |
Inspection Report
Renewal| Name | Title | Context |
|---|---|---|
| KK | Licensed Practical Nurse (LPN) | Observed preparing medications and interviewed regarding medication availability for resident #112 |
| HH | Licensed Practical Nurse (LPN) | Interviewed regarding resident behaviors and medication administration for resident #58 and infection control practices |
| GG | Licensed Practical Nurse (LPN) | Interviewed regarding administration of Haldol and behavioral interventions for resident #58 |
| JJ | Registered Nurse (RN) | Observed medication carts and interviewed regarding medication cart cleaning |
| NN | Licensed Practical Nurse (LPN) | Observed wound care and interviewed regarding glove use |
| AA | Licensed Practical Nurse (LPN) | Observed wound care and interviewed regarding glove use |
| MDS Coordinator | Interviewed regarding care plan interventions for resident #58 | |
| Maintenance Director | Interviewed regarding call light repair requests and maintenance log | |
| Administrator | Interviewed regarding COVID-19 signage, call light expectations, and dental care expectations | |
| Social Service Director (SSD) | Interviewed regarding dental services and resident needs |
Inspection Report
Routine| Name | Title | Context |
|---|---|---|
| LPN AA | Licensed Practical Nurse | Named in dignity deficiency for not sitting while feeding resident #60 and wound care glove issue |
| LPN KK | Licensed Practical Nurse | Named in medication administration errors for residents #112 and #32 |
| LPN NN | Licensed Practical Nurse | Named in wound care glove issue and medication administration errors |
| Director of Nursing | Director of Nursing | Provided multiple interviews regarding policies, deficiencies, and staffing |
| Medical Director | Medical Director | Interviewed regarding antibiotic stewardship and weight gain |
| Assistant Director of Nursing/Infection Preventionist | ADON/IP | Interviewed regarding antibiotic stewardship |
| Maintenance Director | Maintenance Director | Interviewed regarding call light repair and pest control |
| LPN HH | Licensed Practical Nurse | Interviewed regarding call light and resident behaviors |
| LPN GG | Licensed Practical Nurse | Interviewed regarding administration of antipsychotic medication |
| LPN MM | Licensed Practical Nurse | Interviewed regarding antibiotic use and call light system |
| CNA FF | Certified Nurse Assistant | Interviewed regarding oxygen equipment and call light system |
| CNA CC | Certified Nurse Assistant | Interviewed regarding water temperature issues and resident complaints |
| Social Service Director | Social Service Director | Interviewed regarding dental services |
| Registered Nurse JJ | Registered Nurse | Interviewed regarding medication cart cleanliness and resident care |
Inspection Report
Inspection Report
Re-InspectionInspection Report
Re-InspectionInspection Report
Original Licensing| Name | Title | Context |
|---|---|---|
| GG | Licensed Practical Nurse (LPN) | Reported behavior of resident wrapping body in curtains and call light cord; assisted in removing blind cords after incident |
| YY | Certified Nursing Assistant (CNA) | Reported resident should be checked every 15 minutes if not seen walking |
| TT | Licensed Practical Nurse (LPN) | Reported residents on memory care unit should be checked every 15 minutes |
| AAA | Certified Nursing Assistant (CNA) | Reported resident should be checked every 15 minutes |
| AA | Registered Nurse (RN) | Reported resident required constant supervision and discussed one-to-one supervision with Administrator and Medical Director |
Inspection Report
Abbreviated Survey| Name | Title | Context |
|---|---|---|
| Social Services Director | Interviewed regarding awareness of resident's worsening behaviors and PASARR screening | |
| Psychiatric Nurse Practitioner | Interviewed regarding psychiatric recommendations and PASARR Level II screening request | |
| Medical Director | Interviewed regarding awareness of resident's death and review of policies and corrective actions | |
| Director of Nursing (DON) | Interviewed regarding care plan audits, staff education, and incident response | |
| Administrator | Interviewed regarding incident awareness, QAPI meetings, and corrective actions | |
| Licensed Practical Nurse (LPN) | Interviewed regarding resident supervision and incident response | |
| Certified Nursing Assistant (CNA) | Interviewed regarding resident supervision and incident response |
Inspection Report
Abbreviated SurveyInspection Report
Abbreviated SurveyInspection Report
Re-InspectionInspection Report
Abbreviated Survey| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing (DON) | Reviewed clinical paperwork and was aware of resident's COVID-19 diagnosis and placement |
| Infection Preventionist Registered Nurse | Infection Preventionist RN | Interviewed regarding resident placement and infection control procedures |
| Admission Coordinator | Admission Coordinator | Alerted nursing department about resident's secondary diagnosis and attempted to obtain hospital paperwork |
Inspection Report
Re-InspectionInspection Report
Re-Inspection| Name | Title | Context |
|---|---|---|
| Administrator | Informed of Immediate Jeopardy and involved in corrective action plan | |
| Interim Director of Nursing (IDON) | Informed of Immediate Jeopardy and involved in corrective action plan | |
| Acting Administrator/Regional Director of Clinical Services | Informed of Immediate Jeopardy and involved in corrective action plan | |
| Vice President of Clinical Operations | Informed of Immediate Jeopardy and involved in corrective action plan | |
| Infection Control Preventionist (ICP) | Responsible for infection control program and staff education | |
| Director of Nursing (DON) | Responsible for infection control program, specimen collection training, and oversight | |
| Housekeeping Supervisor | Responsible for housekeeping audits and staff education | |
| Regional Director of Clinical Operations | Provided education and oversight of infection control and corrective actions | |
| Medical Director | Provided clinical oversight and confirmed improvements in PPE and testing |
Inspection Report
Life SafetyInspection Report
Life SafetyInspection Report
Abbreviated Survey| Name | Title | Context |
|---|---|---|
| LPN AA | Licensed Practical Nurse | Named in infection control deficiency for not wearing full PPE and failing to change PPE between residents. |
| RN II | Registered Nurse | Reported being instructed to collect oral specimens instead of nasopharyngeal specimens. |
| Administrator | Informed of Immediate Jeopardy and involved in decisions about specimen collection and infection control. | |
| Interim Director of Nursing | Informed of Immediate Jeopardy and involved in infection control issues. | |
| Regional Director of Clinical Services | Informed of Immediate Jeopardy concerns. | |
| Vice President of Clinical Operations | Informed of Immediate Jeopardy concerns and confirmed facility awareness of rejected specimens. | |
| Medical Director | Expressed concerns about facility not following physician orders for testing. | |
| Social Services Director | Responsible for notifying families of residents who tested positive for COVID-19. | |
| Infection Preventionist | Registered Nurse | Confirmed infection control deficiencies and risks related to PPE and cohorting. |
Inspection Report
Abbreviated SurveyInspection Report
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Re-InspectionInspection Report
RoutineInspection Report
RoutineInspection Report
Life Safety| Name | Title | Context |
|---|---|---|
| Maintenance Director | Present when deficiencies were identified |
Inspection Report
Original Licensing| Name | Title | Context |
|---|---|---|
| HH | Licensed Practical Nurse (LPN) | Provided information about insulin medication labeling and expiration. |
| DON | Director of Nursing | Interviewed regarding insulin labeling requirements and Pharmacy Consultant report. |
| FF | Certified Occupational Therapy Assistant (COTA) | Reported on resident #96's therapy and equipment needs. |
| GG | Certified Nursing Assistant (CNA) | Responsible for placing orders and following up on foam cervical collar delivery. |
| DOR | Director of Rehabilitation | Responsible for ordering and following up on rehabilitation equipment for residents. |
| Administrator | Interviewed about ordering process and awareness of missing equipment. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| CNA GG | Certified Nursing Assistant | Named in relation to ordering and follow-up of foam cervical collar |
| COTA FF | Certified Occupational Therapy Assistant | Reported on resident #96 therapy and equipment needs |
| LPN HH | Licensed Practical Nurse | Provided insulin drug chart and medication cart observations |
| DM | Dietary Manager | Interviewed regarding food safety and labeling deficiencies |
| Cook AA | Cook | Interviewed regarding puree diet preparation and food safety |
| Administrator | Interviewed regarding care plan process and food safety expectations | |
| Director of Nursing | DON | Interviewed regarding insulin labeling and pharmacy consultant report |
| Director of Rehabilitation | DOR | Interviewed regarding equipment ordering and resident screening |
Inspection Report
Life SafetyInspection Report
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