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Nursing Home in Spokane

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Rockwood South Hill

Nursing Home in Spokane

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Rockwood South Hill

2903 E 25TH AVE, SPOKANE, WA 992234963 View map
Overview of Rockwood South Hill
Rockwood South Hill is a senior living community located in Spokane, WA, offering a range of services including independent living, assisted living, memory support, and skilled nursing. The community is set on a beautiful 90-acre campus that provides a variety of amenities and activities for residents. With a commitment to enhancing the lives of seniors, Rockwood South Hill combines a vibrant lifestyle with peace of mind.
(509) 536-6650

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Washington average: 3.5/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Washington average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Washington average: 3.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Washington average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 46m per day

This home provides 32% more nursing time per resident than the Washington average.

Washington average: 4h 22m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 90

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Washington average
Occupancy rate 77.8%
Residents per day (avg) 34
Occupancy rate
77.8%
Residents per day (avg)
34

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

57% of new residents, often for short stays.

Typical stay 4 - 5 months

Finances and operations

Voluntary non-profit community
Home revenue
$40.1M
Surplus of revenue
$7.0M
Voluntary non-profit community
Home revenue
$40,093,707.00
Surplus of revenue
$6,969,683.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.9M
34.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.1M
Total costs $33.0M
Bed community size
90-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License details

Facility type
Bh
Status Op
County: Spokane

Additional licensing details

License number: 155
CMS Certification Number: 505033

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Alan Curryer

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Amenities & Lifestyle

Fitness Center
Multiple Dining Venues
Outdoor Spaces
Salon/Spa Services
Wellness Programs

Programs & Activities

Specific Programs
Independent Living, Healthcare, Assisted Living, Memory Support, Skilled Nursing, Dining, Lifestyle, Wellness

Pricing & Financial Information

Dining & Nutrition

Food Description
Rockwood South Hill offers a variety of dining options including casual and fine dining, with menus that change regularly and cater to various dietary needs.
Special Diets
Yes
Contact Rockwood South Hill

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

2 visits/inspections

1 life safety inspections

Results

2 with issues

0 without issues

Washington average: 8 complaint visits

Washington average: 9 inspections

Latest inspection

Date August 8, 2025
Life Safety

10 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Washington average: 31 deficiencies

Health Inspection History

Inspections
Total health inspections 4

Washington average 7.8


Last Health inspection on Dec 2024

Total health citations 48

Washington average 48.9

Citations per inspection
12

Washington average 6.92


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

47 of 48 citations resulted from standard inspections; and 1 of 48 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Washington average

Washington average: 0.3


Serious Health citations More info 0
100% better than Washington average

Washington average: 1.7

0 critical citations More info Washington average: 0.3

0 serious citations More info Washington average: 1.7

47 moderate citations More info Washington average: 46.3

1 minor citation More info Washington average: 0.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 09, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Dec 09, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Dec 09, 2024
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Dec 09, 2024
Corrected

Compare Nursing Homes around Spokane The information below is reported by the Washington Department of Social and Health Services, Residential Care Services.

5 facilities compared · CMS & WA Dept. of Health data · Updated Apr 2026

Filter by care type
Rockwood South Hill
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

SPOKANE
45
77.8%
+7%
5.77
+43%
+37%
0
48
12.0
0
34
A+
-
Bafus, Chris
$25.4M
$13.9M
54.7%
505033
Columbia Landing of Spokane
-
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Spokane (Moran Prairie)
150
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
35
-
-
-
-
-
Comstock Place Adult Family Living
-
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Spokane (Comstock)
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
A+
25
-
-
-
-
-
Cornerstone Court
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Spokane
40
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
51
-
-
-
-
-
Lena‘s Gentle Care
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Spokane (Hillyard)
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
23
-
-
-
-
-

Places of interest near Rockwood South Hill

Address 0.0 miles from city center

Address 2903 E 25TH AVE, SPOKANE, WA 992234963

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 71
Employees 55
Contractors 16
Staff to resident ratio 2.73:1
47% better than Washington average

Washington average ratio: 1.85:1

Avg staff/day 29
Average shift 7.7 hours
5% worse than Washington average

Washington average: 8.1 hours

Total staff hours (quarter) 20,361
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 29
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

7%

1,431 contractor hours this quarter

Respiratory Therapy Technician: 6 Physical Therapy Assistant: 4 Qualified Social Worker: 3 Speech Language Pathologist: 2 Physical Therapy Aide: 1
Staff by category
Certified Nursing Assistant2902910,93691100%8.5
Registered Nurse140144,23991100%8.8
Licensed Practical Nurse5051,0838290%7.8
Dietitian2028318290%7.9
Occupational Therapy Aide1015106470%8
Respiratory Therapy Technician0664746470%4.9
Nurse Practitioner1014725965%8
Mental Health Service Worker1014245358%8
Speech Language Pathologist0223166066%5.3
Clinical Nurse Specialist1012566470%4
Physical Therapy Aide0112234347%5.2
Physical Therapy Assistant0442124651%4.5
Qualified Social Worker0332064752%4.2
Administrator1011806066%3
29 Certified Nursing Assistant
% of Days 100%
14 Registered Nurse
% of Days 100%
5 Licensed Practical Nurse
% of Days 90%
2 Dietitian
% of Days 90%
1 Occupational Therapy Aide
% of Days 70%
6 Respiratory Therapy Technician
% of Days 70%
1 Nurse Practitioner
% of Days 65%
1 Mental Health Service Worker
% of Days 58%
2 Speech Language Pathologist
% of Days 66%
1 Clinical Nurse Specialist
% of Days 70%
1 Physical Therapy Aide
% of Days 47%
4 Physical Therapy Assistant
% of Days 51%
3 Qualified Social Worker
% of Days 52%
1 Administrator
% of Days 66%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
26 residents
Residents by payment source
Medicare
1 resident (3.8%)
Private pay or other
25 residents (96.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.3
In line with Washington average

Washington average: 10.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 29.5
41% worse than Washington average

Washington average: 20.9

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 29.6%
81% worse than Washington average

Washington average: 16.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.3%
21% worse than Washington average

Washington average: 24.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.0%
89% worse than Washington average

Washington average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.9%
61% better than Washington average

Washington average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.1%
75% worse than Washington average

Washington average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.6%
21% better than Washington average

Washington average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Washington average

Washington average: 16.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 29.7%
105% worse than Washington average

Washington average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
In line with Washington average

Washington average: 96.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 89.3%
5% worse than Washington average

Washington average: 93.8%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.9%
9% better than Washington average

Washington average: 88.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Washington average

Washington average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 67.4%
18% worse than Washington average

Washington average: 82.0%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Washington Seniors

Get financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled, Washington resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Seattle).

Washington Family Caregiver Support Program

WA NFCSP

Caregiver of someone 60+ (or with dementia), Washington resident.

No strict limit; prioritizes low-income.

Not applicable.

High urban demand; rural outreach.

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+), WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Broader than COPES; serves ~20,000; self-directed option.

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+, WA resident; no income/asset limits.

None; donations encouraged.

Not assessed.

13 AAAs; includes Meals on Wheels; rural focus.

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled, WA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Washington LIHEAP

Age 60+ prioritized, WA resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; emergency aid available.

Senior Community Service Employment Program (SCSEP)

Washington SCSEP

Age 55+, unemployed, low-income, WA resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WA resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran use; supports rural/urban needs.

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree, WA resident, homeowner, income-based.

~$45,000-$70,000/year (varies by county, e.g., King: $70,000).

Not assessed; home value cap varies (~$250,000-$400,000).

Saves ~$500-$1,500/year; offered statewide.

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+, WA resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$80/season); serves ~20,000 via AAAs.

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