Inspection Reports for Roswell Nursing & Rehab Center

1109 GREEN STREET, ROSWELL, GA, 30075

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 15.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

220% worse than Georgia average
Georgia average: 4.9 deficiencies/year

Deficiencies per year

12 9 6 3 0
2020
2023
2025

Inspection Report

Annual Inspection
Deficiencies: 2 Date: Jul 2, 2025

Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements for nursing home care, including resident care and medication management.

Findings
The facility failed to ensure residents dependent on staff for activities of daily living received showers as scheduled, placing residents at risk of diminished quality of life. Additionally, the facility failed to properly secure medications, resulting in unsecured medications and pills found on the floor, posing risks of medication diversion and errors.

Deficiencies (2)
Failure to provide care and assistance for activities of daily living, specifically showers, as scheduled and requested for one of three residents reviewed.
Failure to ensure drugs and biologicals were labeled and stored in locked compartments, resulting in unsecured medications and pills found on the floor.
Report Facts
Opportunities for showers missed: 13 BIMS scores: 15 BIMS scores: 6 BIMS scores: 5 BIMS scores: 3 BIMS scores: 10 BIMS scores: 10 BIMS scores: 2 BIMS scores: 2

Employees mentioned
NameTitleContext
LPN 2Licensed Practical NurseConfirmed medications were left unsecured and unattended at nurse's station.
Certified Nursing Aide 1CNAInterviewed regarding shower provision and documentation.
LPN 1Licensed Practical NurseInterviewed regarding shower provision and documentation.
Clinical Manager 2Clinical ManagerInterviewed regarding shower documentation and management.
Director of NursingDirector of NursingConfirmed shower documentation and provision expectations.
AdministratorAdministratorConfirmed expectations for shower documentation and medication security.

Inspection Report

Annual Inspection
Deficiencies: 10 Date: Feb 20, 2025

Visit Reason
The inspection was conducted as part of the annual recertification survey and included investigation of complaints and incidents related to resident care and safety.

Findings
The facility was found to have multiple deficiencies including failure to accurately document advance directives, failure to develop and implement comprehensive care plans especially related to dysphagia and supervision during meals resulting in resident death, inadequate assistance with activities of daily living, failure to prevent accidents resulting in fractures and burns, failure to monitor IV therapy leading to infiltration and emergency room visit, failure to accommodate dietary preferences, failure to maintain clean garbage areas, failure to provide effective administrative oversight, failure to follow infection control protocols during incontinent care, and failure to maintain a working call light system on one unit.

Deficiencies (10)
Failed to ensure the advanced directive was documented accurately throughout the Electronic Medical Record for one resident.
Failed to develop and implement a comprehensive care plan for one resident related to dysphagia and supervision with meals, resulting in resident death by choking.
Failed to provide supervision and assistance with activities of daily living during meals for one resident, resulting in death by choking.
Failed to provide adequate supervision to prevent accidents for two residents resulting in a femur fracture and second-degree burns from spilled hot coffee.
Failed to monitor one resident for complications related to intravenous therapy resulting in infiltration, pain, swelling, and emergency room visit.
Failed to offer a diet that suits a resident's pescatarian diet preferences.
Failed to ensure areas around garbage dumpsters were kept free from dirt and debris and failed to keep sliding door closed when not in use.
Failed to provide protective oversight ensuring staff followed policies and procedures to prevent accidents and hazards, resulting in immediate jeopardy and harm to residents.
Failed to follow infection control protocols related to hand hygiene during activities of daily living care for four residents reviewed for incontinent care.
Failed to ensure that the call light communication system was functioning adequately on one unit to allow residents to call for staff assistance.
Report Facts
Residents reviewed for advanced directives: 43 Residents reviewed for dysphagia care plan: 45 Residents with dysphagia needing care plan updates: 30 Residents assigned meal supervision: 45 Facility census: 189 Staff in-serviced on ADL care and feeding: 106 Resident R200 feeding unsupervised time: 32 Resident R204 IV fluid rate: 60 Resident R204 IV fluid volume: 2000 Resident R46 fall date: Sep 25, 2023 Resident R206 burn date: Jun 4, 2023 Resident R204 IV infiltration date: Aug 27, 2024 Resident R5 BIMS score: 12 Resident R91 BIMS score: 12 Resident R9 BIMS score: 99 Resident R83 BIMS score: 15 Resident R16 BIMS score: 15

Employees mentioned
NameTitleContext
LPN DDLicensed Practical NurseAssigned to manage IV therapy for R204 during 7pm-7am shift; failed to monitor IV properly; resigned after incident.
CNA EECertified Nursing AssistantAssigned to feed R200 on 8/6/2024; left resident unsupervised with food leading to resident's death.
DONDirector of NursingInterviewed multiple times regarding deficiencies and oversight; confirmed expectations and corrective actions.
CNA RRCertified Nursing AssistantObserved failing to wash hands between incontinent care steps for resident R91.
CNA MMMCertified Nursing AssistantObserved failing to wash hands and change gloves properly during incontinent care for residents R9, R83, and R16.
LPN IIILicensed Practical NurseNight shift supervisor on 8/27/2024; confirmed nurses are to round every two hours for residents with continuous IV.
Dietary Manager UUUKitchen ManagerAcknowledged undercooked vegetables and limited fish options; confirmed nurses responsible for meal choices.
Maintenance AssistantReported call lights needed new batteries or bulbs; performed call light repairs.
LPN XXLicensed Practical NurseObserved distributing call bells; unaware call lights were not working until surveyor inspection.

Inspection Report

Annual Inspection
Deficiencies: 10 Date: Feb 20, 2025

Visit Reason
The inspection was conducted as part of the annual recertification survey and included investigation of complaints and incidents related to resident care, safety, and compliance with regulations.

Findings
The facility was found to have multiple deficiencies including failure to accurately document advance directives, failure to develop and implement comprehensive care plans especially related to dysphagia, inadequate supervision during meals resulting in resident death, failure to provide adequate assistance with activities of daily living, inadequate infection control practices, failure to provide diets consistent with resident preferences, failure to maintain safe environment and call light systems, and failure to provide appropriate oversight and staff education. Immediate Jeopardy was identified related to resident safety and care, which was removed after corrective actions were implemented.

Deficiencies (10)
Failed to ensure the advanced directive was documented accurately throughout the Electronic Medical Record for one resident.
Failed to develop and implement a comprehensive care plan for one resident related to dysphagia, resulting in death by choking.
Failed to provide supervision and assistance with activities of daily living during meals for one resident with dysphagia, resulting in death by choking.
Failed to provide adequate supervision to prevent accidents for two residents, resulting in a femur fracture and second-degree burns.
Failed to monitor one resident for complications related to intravenous therapy, resulting in infiltration and emergency room visit.
Failed to offer a diet that suits a resident's pescatarian preferences.
Failed to ensure areas around garbage dumpsters were kept free from dirt and debris and sliding door was kept closed when not in use.
Failed to provide protective oversight ensuring staff followed policies and procedures to prevent accidents and hazards, resulting in Immediate Jeopardy and harm to residents.
Failed to follow infection control protocols related to hand hygiene during activities of daily living care for four residents.
Failed to ensure call light communication system was functioning adequately on one unit to allow residents to call for staff assistance.
Report Facts
Residents reviewed for advanced directives: 43 Residents reviewed for dysphagia care plan: 45 Residents with dysphagia needing care plan updates: 30 Residents assigned meal supervision: 45 Resident census: 189 Staff in-service completion: 98 Resident R200 feeding time unsupervised: 32 Resident R46 fall date: Sep 25, 2023 Resident R206 burn date: Jun 4, 2023 Resident R204 IV infiltration date: Aug 27, 2024 Resident R5 BIMS score: 12 Resident R91 BIMS score: 12 Resident R9 BIMS score: 99 Resident R83 BIMS score: 15 Resident R16 BIMS score: 15

Employees mentioned
NameTitleContext
LPN DDLicensed Practical NurseAssigned to manage IV therapy for resident R204 during 7:00 pm to 7:00 am shift; involved in IV infiltration incident
CNA EECertified Nursing AssistantAssigned to feed resident R200 on 8/6/2024; left resident unsupervised with food resulting in resident's death
CNA FFCertified Nursing AssistantTook over feeding assignment for resident R200 at 6:45 pm on 8/6/2024; found resident unresponsive
DONDirector of NursingProvided interviews and oversight related to multiple deficiencies and corrective actions
AdministratorFacility AdministratorProvided oversight and participated in corrective action plans and QAPI meetings
LPN IIILicensed Practical NurseNight shift supervisor on 8/27/2024; provided interview regarding IV infiltration incident
Dietary Manager UUUKitchen ManagerInterviewed regarding food preparation and resident diet preferences
Registered DieticianRegistered DieticianInterviewed regarding resident R5's diet and food preferences
CNA RRCertified Nursing AssistantObserved and interviewed regarding failure to perform hand hygiene during incontinent care
CNA MMMCertified Nursing AssistantObserved and interviewed regarding failure to perform hand hygiene during incontinent care
Maintenance AssistantInterviewed regarding call light system maintenance and repairs
Maintenance DirectorInterviewed regarding call light system testing frequency
LPN XXLicensed Practical NurseObserved distributing call bells and interviewed regarding call light system awareness

Inspection Report

Routine
Deficiencies: 9 Date: Mar 9, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, care planning, activities of daily living, contracture management, food service, infection control, COVID-19 vaccination, and environmental cleanliness at Roswell Center for Nursing and Healing LLC.

Findings
The facility was found deficient in multiple areas including failure to ensure proper documentation of Do Not Resuscitate orders, incomplete implementation of care plans for oxygen use and vital sign monitoring, inadequate assistance with activities of daily living, lack of contracture management and range of motion care, serving unpalatable and unattractive food, unsanitary kitchen and ice machine conditions, inadequate infection prevention and control practices including improper PPE disposal and COVID-19 symptom monitoring, failure to obtain vaccination consent prior to COVID-19 vaccine administration, and failure to maintain clean resident rooms on several units.

Deficiencies (9)
Failed to ensure Do Not Resuscitate document was signed by a concurring physician for one resident.
Failed to implement interventions for oxygen use, COVID-19 symptom, and vital sign monitoring for one resident.
Failed to provide adequate activities of daily living assistance as evidenced by inadequate number of showers for one resident.
Failed to provide care related to contracture management and range of motion for one resident.
Failed to serve meals that were palatable and attractive for two residents.
Failed to maintain dry storage room and basement ice maker in a sanitary manner.
Failed to provide proper source control for PPE disposal, properly manage COVID-19 positive residents, and maintain a water management program.
Failed to obtain vaccination consent prior to administering COVID-19 vaccines on four of five residents reviewed.
Failed to maintain clean resident rooms on three of four units.
Report Facts
Residents sampled: 63 Facility census: 196 Residents affected: 7 Residents affected: 2 Residents affected: 4 Residents affected: 3

Employees mentioned
NameTitleContext
GGLicensed Practical NurseNamed in infection control deficiency related to PPE disposal and symptom monitoring
BBCertified Nursing AssistantNamed in infection control deficiency related to PPE disposal
CCCertified Nursing AssistantNamed in infection control deficiency related to PPE disposal
LPN AAFunctional Maintenance SupervisorNamed in contracture management deficiency
Therapy ManagerNamed in contracture management deficiency
AdministratorNamed in contracture management deficiency
IPInfection PreventionistNamed in infection control and vaccination deficiencies
EVS ManagerEnvironmental Services Department ManagerNamed in infection control deficiency related to PPE disposal
FSMFood Service ManagerNamed in food service deficiency
FSDRegional Food Service DirectorNamed in food service deficiency
CNA EECertified Nursing AssistantNamed in activities of daily living deficiency
LPN GGLicensed Practical NurseNamed in activities of daily living and infection control deficiencies
ADONAssistant Director of NursingNamed in infection control deficiency
Housekeeping SupervisorNamed in housekeeping deficiency
LPN HHLicensed Practical NurseNamed in housekeeping deficiency
CNA FFCertified Nursing AssistantNamed in activities of daily living deficiency

Inspection Report

Annual Inspection
Deficiencies: 9 Date: Mar 9, 2023

Visit Reason
The inspection was conducted as a comprehensive annual survey of the Roswell Center for Nursing and Healing LLC to assess compliance with regulatory requirements across multiple areas including resident rights, care planning, activities of daily living, contracture management, food service, infection control, COVID-19 vaccination, and environmental cleanliness.

Findings
The facility was found deficient in multiple areas including failure to ensure proper documentation of Do Not Resuscitate orders, incomplete implementation of care plans especially related to oxygen use and vital sign monitoring, inadequate assistance with activities of daily living, lack of contracture management and range of motion care, serving unpalatable and unattractive food, unsanitary conditions in kitchen storage and ice machines, inadequate infection prevention and control practices including improper PPE disposal and COVID-19 symptom monitoring, failure to obtain vaccination consent prior to COVID-19 vaccine administration, and failure to maintain clean resident rooms on several units.

Deficiencies (9)
Failed to ensure Do Not Resuscitate document was signed by a concurring physician for one resident.
Failed to implement interventions for oxygen use, COVID-19 symptom, and vital sign monitoring for one resident.
Failed to provide adequate activities of daily living assistance as evidenced by inadequate number of showers for one resident.
Failed to provide care related to contracture management and range of motion for one resident.
Failed to serve meals that were palatable and attractive for two residents.
Failed to maintain dry storage room and basement ice maker in a sanitary manner.
Failed to provide proper source control for PPE disposal, properly manage COVID-19 positive residents, and maintain a water management program.
Failed to obtain vaccination consent prior to administering COVID-19 vaccines on four of five residents reviewed.
Failed to maintain clean resident rooms on three of four units.
Report Facts
Residents sampled: 63 Facility census: 196 Residents affected: 7 Residents affected: 2 Residents affected: 4

Employees mentioned
NameTitleContext
LPN GGLicensed Practical NurseNamed in infection control deficiency related to PPE disposal and symptom monitoring
CNA BBCertified Nursing AssistantNamed in infection control deficiency related to PPE disposal
CNA CCCertified Nursing AssistantNamed in infection control deficiency related to PPE disposal
IPInfection PreventionistNamed in infection control deficiency and COVID-19 vaccination consent process
AdministratorNamed in contracture management deficiency and infection control issues
Assistant Director of NursingNamed in oxygen use monitoring and infection control deficiencies
Registered Respiratory TherapistNamed in oxygen use monitoring deficiency
Therapy ManagerNamed in contracture management deficiency
Maintenance DirectorNamed in ice machine sanitation and water management deficiencies
Housekeeping SupervisorNamed in cleanliness deficiency

Inspection Report

Routine
Deficiencies: 7 Date: Feb 27, 2020

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to medication self-administration, care planning, fall risk interventions, accident prevention, medication regimen, psychotropic medication monitoring, and antibiotic use at the nursing facility.

Findings
The facility failed to properly evaluate and document safe self-administration of eye drops for a resident, develop comprehensive care plans including fall risk interventions, secure portable oxygen tanks, prevent duplicate medications, monitor psychotropic medication side effects, and implement a program to monitor antibiotic use. These deficiencies posed potential risks for resident safety and care quality.

Deficiencies (7)
Failed to determine if resident could safely self-administer eye drops and lacked physician order and care plan for self-administration.
Failed to develop and implement a complete care plan for self-administration of medications.
Failed to update resident care plans for fall risk interventions after falls.
Failed to secure portable oxygen tanks in resident's room, creating accident hazard.
Resident received duplicate medications (multivitamin with minerals and multivitamin with iron).
Failed to monitor behaviors and side effects for resident on antidepressant medication.
Failed to develop and implement a comprehensive plan to monitor antibiotic use, including incorrect indication documentation and lack of physician clarification.
Report Facts
Residents reviewed: 39 Residents reviewed: 6 Residents reviewed: 5 Fall risk evaluation score: 19 Fall risk evaluation score: 20 Medication dose: 20 Medication dose: 550

Employees mentioned
NameTitleContext
Registered Nurse (RN)Confirmed eye drops were administered by nursing staff and residents do not self-administer
Nurse ManagerExplained resident self-administered eye drops without evaluation or care plan
Director of Nursing (DON)Confirmed resident self-administered eye drops without evaluation, physician order, or care plan
Staff Development Coordinator/RNConfirmed oxygen tanks should be secured and not left standing unsupported
Consulting PharmacistAcknowledged duplicate therapy of multivitamins and confirmed medication regimen review includes assessing duplicates
Risk ManagerConfirmed lack of SBAR reports and care plan updates after resident falls and lack of monitoring documentation for psychotropic medications
Infection Preventionist/LPNConfirmed incorrect antibiotic indication documentation and failure to clarify with physician
Nurse ManagerConfirmed lack of monitoring documentation for antidepressant medication side effects

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Apr 17, 2025 - ROUTINE HEALTH SURVEY

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Apr 17, 2025 - COMPLAINT HEALTH SURVEY

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Apr 17, 2025 - ROUTINE HEALTH SURVEY

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Feb 28, 2025 - ROUTINE FIRE SAFETY SURVEY

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Feb 20, 2025 - ROUTINE HEALTH SURVEY

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Feb 20, 2025 - ROUTINE HEALTH SURVEY

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Jan 13, 2025 - ROUTINE FIRE SAFETY SURVEY

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Nov 1, 2024 - COMPLAINT HEALTH SURVEY

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Jul 16, 2024 - COMPLAINT HEALTH SURVEY

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Nov 20, 2023 - COMPLAINT HEALTH SURVEY

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Jun 8, 2023 - COMPLAINT HEALTH SURVEY

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May 3, 2023 - ROUTINE FIRE SAFETY SURVEY

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May 3, 2023 - ROUTINE FIRE SAFETY SURVEY

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Apr 27, 2023 - ROUTINE HEALTH SURVEY

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Apr 27, 2023 - ROUTINE HEALTH SURVEY

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Apr 27, 2023 - ROUTINE HEALTH SURVEY

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Apr 27, 2023 - ROUTINE HEALTH SURVEY

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Mar 9, 2023 - ROUTINE HEALTH SURVEY

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Mar 9, 2023 - ROUTINE HEALTH SURVEY

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Mar 7, 2023 - ROUTINE FIRE SAFETY SURVEY

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Feb 1, 2023 - COMPLAINT HEALTH SURVEY

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Jan 6, 2023 - COMPLAINT HEALTH SURVEY

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Oct 7, 2021 - OTHER HEALTH

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Jun 24, 2021 - COMPLAINT HEALTH SURVEY

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May 3, 2021 - OTHER HEALTH

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Apr 27, 2021 - COMPLAINT HEALTH SURVEY

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Mar 23, 2021 - COMPLAINT HEALTH SURVEY

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Feb 24, 2021 - OTHER HEALTH

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Jan 28, 2021 - OTHER HEALTH

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Nov 30, 2020 - OTHER HEALTH

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Sep 16, 2020 - COMPLAINT HEALTH SURVEY

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Sep 3, 2020 - ROUTINE FIRE SAFETY SURVEY

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Sep 2, 2020 - OTHER HEALTH

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Aug 4, 2020 - ROUTINE HEALTH SURVEY

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Aug 4, 2020 - ROUTINE HEALTH SURVEY

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Jun 16, 2020 - OTHER HEALTH

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Feb 27, 2020 - ROUTINE HEALTH SURVEY

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Feb 27, 2020 - ROUTINE HEALTH SURVEY

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Feb 24, 2020 - ROUTINE FIRE SAFETY SURVEY

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Jul 25, 2019 - COMPLAINT HEALTH SURVEY

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Mar 22, 2019 - COMPLAINT HEALTH SURVEY

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Mar 22, 2019 - FOLLOWUP HEALTH SURVEY

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Nov 16, 2018 - COMPLAINT HEALTH SURVEY

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Nov 16, 2018 - ROUTINE HEALTH SURVEY

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Sep 28, 2018 - ROUTINE HEALTH SURVEY

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Sep 28, 2018 - ROUTINE HEALTH SURVEY

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Sep 25, 2018 - ROUTINE FIRE SAFETY SURVEY

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Jul 17, 2018 - FOLLOWUP HEALTH SURVEY

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Jul 17, 2018 - COMPLAINT HEALTH SURVEY

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Jun 20, 2018 - COMPLAINT HEALTH SURVEY

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Jun 6, 2018 - COMPLAINT HEALTH SURVEY

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Mar 21, 2018 - COMPLAINT HEALTH SURVEY

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Jan 2, 2018 - COMPLAINT HEALTH SURVEY

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Nov 7, 2017 - ROUTINE FIRE SAFETY SURVEY

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Nov 2, 2017 - ROUTINE HEALTH SURVEY

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Sep 8, 2017 - FOLLOWUP HEALTH SURVEY

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Sep 8, 2017 - COMPLAINT HEALTH SURVEY

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Aug 26, 2017 - COMPLAINT HEALTH SURVEY

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May 26, 2017 - COMPLAINT HEALTH SURVEY

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May 7, 2017 - COMPLAINT HEALTH SURVEY

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Mar 29, 2017 - COMPLAINT HEALTH SURVEY

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