Inspection Reports for
Royal Suites Health Care & Rehabilitation

214 West Jimmie Leeds Road, Galloway Township, NJ, 08205

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 3.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

37% better than New Jersey average
New Jersey average: 5.2 deficiencies/year

Deficiencies per year

20 15 10 5 0
2020
2021
2022
2023
2024
2025

Census

Latest occupancy rate 163 residents

Based on a December 2024 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy over time

120 180 240 300 360 Nov 2020 Sep 2021 Nov 2021 Mar 2023 Dec 2024

Notice

Deficiencies: 0 Date: Nov 19, 2025

Visit Reason
This document serves as a Notice of Privacy Practices to inform individuals about how their medical information may be used and disclosed by the New Jersey Department of Health and Senior Services and its components, and to describe their rights related to this information.

Findings
The notice details the types of information covered, reasons for use and disclosure of health information, individuals' rights to access and control their information, legal duties of the department, and contact information for privacy concerns.

Report Facts
Effective date: 2011

Employees mentioned
NameTitleContext
Devon L. GrafDirectorNJDHSS Privacy Officer named as contact for privacy practices

Inspection Report

Complaint Investigation
Census: 163 Deficiencies: 0 Date: Dec 20, 2024

Visit Reason
A complaint survey was conducted on behalf of the New Jersey Department of Health covering multiple complaint numbers from 12/18/24 through 12/19/24.

Complaint Details
Complaint numbers NJ00169683, NJ00172246, NJ00173972, NJ00177724, and NJ00179480 were investigated. The facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance with the requirements of 42 CFR Part 483, Subpart B, for long-term care facilities based on this complaint visit.

Report Facts
Sample Size: 16

Inspection Report

Routine
Census: 162 Deficiencies: 0 Date: Sep 5, 2023

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations and preparedness for COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices to prepare for COVID-19.

Report Facts
Sample Size: 8

Inspection Report

Routine
Census: 161 Deficiencies: 10 Date: Mar 8, 2023

Visit Reason
Routine inspection of Royal Suites Health Care & Rehabilitation to assess compliance with New Jersey Administrative Code and federal regulations related to staffing, infection control, emergency preparedness, resident rights, food safety, respiratory care, and quality assurance.

Findings
The facility was found deficient in multiple areas including failure to maintain required minimum direct care staff ratios, inadequate influenza vaccination records for employees, failure to conduct required emergency preparedness drills, failure to ensure resident dignity during transport and meal service, improper food handling and storage, insufficient nursing staff to meet resident needs, failure to properly maintain respiratory equipment, and deficiencies in infection prevention and control practices. The facility also failed to fully implement and document quality assurance and performance improvement activities.

Deficiencies (10)
Failed to maintain required minimum direct care staff to resident ratios as mandated by the state of New Jersey.
Failed to maintain a record of influenza vaccinations for all facility employees, per diem and contract employees as required.
Failed to conduct required emergency preparedness drills including community-based or facility-based exercises twice annually.
Failed to ensure residents were transported in a dignified manner and meals were served at the same time to residents seated at the same table.
Failed to create a homelike environment during dining by not removing food from serving trays.
Failed to provide necessary respiratory care equipment maintenance including replacing and properly storing respiratory equipment.
Failed to provide sufficient nursing staff to ensure resident care needs were met including assistance with activities of daily living and showers.
Failed to handle potentially hazardous foods and maintain sanitation in a safe and consistent manner to prevent food borne illness.
Failed to ensure visitors and contracted agents adhered to infection prevention and control practices including proper use of personal protective equipment (PPE).
Failed to utilize the Quality Assessment and Performance Improvement (QAPI) program effectively to measure and improve compliance with obtaining resident weights as ordered.
Report Facts
Residents present: 161 Staffing ratios: 7 Staffing ratios: 13 Staffing ratios: 5 Staffing ratios: 10 Staffing ratios: 13 Staffing ratios: 8 Staffing ratios: 15 Staffing ratios: 10 Staffing ratios: 14 Staffing ratios: 12 Staffing ratios: 8 Staffing ratios: 16 Staffing ratios: 12 Staffing ratios: 9 Staffing ratios: 7 Staffing ratios: 8 Staffing ratios: 14 Staffing ratios: 8 Staffing ratios: 14 Staffing ratios: 16 Staffing ratios: 7 Staffing ratios: 11 Staffing ratios: 16 Staffing ratios: 7 Staffing ratios: 18 Staffing ratios: 15 Staffing ratios: 9 Staffing ratios: 8

Employees mentioned
NameTitleContext
UM/LPN #1Unit Manager Licensed Practical NurseNamed in resident transport and meal service dignity findings and re-educated on resident rights and communication process.
Resident #18ResidentAssessed by Registered Nurse for adverse effects related to lying in urine and feces.
Resident #41ResidentAssessed by Registered Nurse for adverse effects related to not being able to get assistance to get out of bed.
Resident #43ResidentAssessed by Registered Nurse for adverse effects related to staffing issues.
Resident #13ResidentAssessed by Assistant Director of Nursing for psychosocial effects related to transport dignity.
Resident #82ResidentAssessed by Assistant Director of Nursing for psychosocial effects related to meal service timing.
Resident #145ResidentHad respiratory equipment replaced and care plan reviewed.
Resident #36ResidentHad respiratory equipment replaced and care plan reviewed.
DONDirector of NursingAcknowledged staffing shortages and discussed QAPI and infection control practices.
ADONAssistant Director of NursingRe-educated staff on resident rights, respiratory equipment care, and infection control.
FSDFood Service DirectorRe-educated on food safety, labeling, and infection control.
IPInfection PreventionistRe-educated staff and conducted infection control rounds.
CNA #1Certified Nursing AssistantInterviewed regarding staffing and care issues.
CNA #2Certified Nursing AssistantInterviewed regarding staffing and care issues.
CNA #3Certified Nursing AssistantInterviewed regarding staffing and care issues.
CNA #5Certified Nursing AssistantInterviewed regarding staffing and care issues.
UM/LPN #2Unit Manager Licensed Practical NurseInterviewed regarding staffing and care issues.
Staffing DirectorInterviewed regarding staffing shortages.
LNHALicensed Nursing Home AdministratorInterviewed regarding admissions and staffing.

Inspection Report

Routine
Census: 157 Capacity: 186 Deficiencies: 7 Date: Mar 8, 2023

Visit Reason
Routine inspection of Royal Suites Health Care & Rehabilitation to assess compliance with fire safety, building, and equipment regulations.

Findings
The facility was found deficient in multiple areas including emergency lighting, cooking facilities inspection, smoke barrier doors, HVAC bathroom ventilation, elevator emergency communication, fire drills, and electrical receptacle testing. Corrective actions were implemented and verified during a revisit.

Deficiencies (7)
Failed to provide battery back-up emergency lighting above transfer switches independent of building electrical system.
Failed to ensure monthly inspection tags for kitchen ansul systems were completed and logged.
Smoke barrier doors did not completely close, allowing approximately 1/4" gap that could permit smoke and gases to pass.
Resident bathroom ventilation systems were not adequately maintained and failed to operate properly in 8 of 50 rooms.
Failed to maintain elevator emergency communication telephone for 1 of 2 passenger elevators.
Fire drills lacked varying activation types and simulation of specific emergency fire conditions for 11 of 13 drills.
Failed to functionally test electrical receptacles in residents' rooms annually for grounding, polarity, and blade tension for 47 of 75 rooms.
Report Facts
Certified beds: 186 Census: 157 Deficiencies cited: 7 Resident rooms with ventilation issues: 8 Resident rooms with untested electrical receptacles: 47 Fire drills lacking varied simulation: 11

Employees mentioned
NameTitleContext
Regional DirectorPresent during emergency lighting deficiency observation.
Maintenance DirectorNamed in multiple findings including emergency lighting, kitchen inspections, smoke doors, HVAC, elevator, fire drills, and electrical systems.
Regional Plant Operations DirectorPresent during kitchen ansul system and electrical receptacle inspections.
AdministratorInformed of all findings and responsible for education and corrective action oversight.
Director of MaintenanceConducted audits and corrective actions for smoke barrier doors, ventilation, elevator, fire drills, and electrical receptacles.

Inspection Report

Abbreviated Survey
Census: 154 Deficiencies: 2 Date: Dec 14, 2022

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health on 12/14/2022 to assess compliance with infection control regulations and CMS/CDC recommended practices for COVID-19.

Findings
The facility was found not in compliance with infection control regulations, failing to thoroughly screen all staff and visitors for COVID-19 symptoms and not utilizing acceptable hand hygiene practices. Deficiencies included failure to screen surveyors upon entry, incomplete staff screening logs, and improper hand washing technique by staff.

Deficiencies (2)
Failure to thoroughly screen all staff and visitors for COVID-19 signs and symptoms in accordance with facility policies and CDC guidelines.
Failure to utilize acceptable infection control practices for hand hygiene, including improper hand washing technique by staff.
Report Facts
Census: 154 Sample size: 5 COVID-19 cases: 31 Direct care staff worked: 53 Staff screened: 18

Employees mentioned
NameTitleContext
ReceptionistFailed to screen surveyors for COVID-19 symptoms upon entry
Certified Nursing AssistantDemonstrated improper hand washing technique and felt intimidated during survey
Assistant Director of NursingProvided reeducation on hand hygiene and visitor screening
Infection PreventionistConducted interviews, provided training, and monitored hand hygiene compliance
AdministratorReported inability to sync electronic screening tablet data

Inspection Report

Complaint Investigation
Census: 127 Deficiencies: 0 Date: Nov 24, 2021

Visit Reason
The inspection was conducted as a complaint investigation based on complaint number NJ147478.

Complaint Details
Complaint number NJ147478 was investigated and the facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance with the requirements of 42 CFR Part 483, Subpart B, for long term care facilities based on this complaint visit.

Report Facts
Sample size: 3

Inspection Report

Routine
Census: 134 Deficiencies: 0 Date: Sep 28, 2021

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 5

Inspection Report

Complaint Investigation
Census: 134 Deficiencies: 1 Date: Sep 19, 2021

Visit Reason
The inspection was conducted as a complaint survey based on multiple complaint numbers NJ146131, NJ146501, NJ146510, NJ146367, and NJ147261 to investigate compliance with long-term care facility regulations.

Complaint Details
Complaint numbers NJ146131, NJ146501, NJ146510, NJ146367, and NJ147261 were investigated. The facility was found not in substantial compliance with staffing requirements, with substantiation implied by the findings.
Findings
The facility was found not in substantial compliance with New Jersey Administrative Code 8:39 for licensure of long-term care facilities due to failure to maintain mandatory nurse staffing ratios as required by state law, affecting staffing levels on 14 out of 42 shifts reviewed with potential impact on all residents.

Deficiencies (1)
Failure to maintain direct care staff-to-resident ratios as mandated by New Jersey State Law for 14 out of 42 shifts reviewed.
Report Facts
Census: 134 Sample Size: 16 Shifts with staffing deficiencies: 14 Staffing ratios: 8 Staffing ratios: 10 Staffing ratios: 14 Staffing counts: 16 Staffing counts: 17 Staffing counts: 18 Staffing counts: 15 Staffing counts: 15 Staffing counts: 14 Staffing counts: 14 Staffing counts: 12 Staffing counts: 9 Staffing counts: 16 Staffing counts: 15 Staffing counts: 16 Staffing counts: 15 Staffing counts: 15 Staffing counts: 13

Employees mentioned
NameTitleContext
Nursing Home Administrator (NHA)Stated awareness of the staffing mandate on 09/19/2021 at 3:33 PM.
Director of Nursing (DON)/Assistant Director of Nursing (ADON)Reviewed staffing regulations and implemented daily reviews of census and staffing ratios.
Staffing CoordinatorRe-educated on new minimum staffing requirements.

Inspection Report

Annual Inspection
Census: 136 Deficiencies: 0 Date: Mar 5, 2021

Visit Reason
The inspection was conducted as a standard annual survey combined with a COVID-19 Focused Infection Control Survey in conjunction with the recertification survey.

Findings
The facility was found to be in substantial compliance with the requirements of 42 CFR Part 483, Subpart B, for Long Term Care Facilities and in compliance with infection control regulations related to COVID-19 as recommended by CMS and CDC.

Report Facts
Sample size: 29

Inspection Report

Life Safety
Deficiencies: 0 Date: Mar 5, 2021

Visit Reason
The inspection was conducted to assess compliance with the Life Safety Code 101:2012 and emergency preparedness requirements for long term care facilities.

Findings
The facility was found to be in substantial compliance with Appendix Z-Emergency Preparedness and in compliance with the minimum Life Safety Code requirements as surveyed using CMS-2786R.

Inspection Report

Routine
Census: 127 Deficiencies: 0 Date: Nov 25, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the New Jersey Department of Health to assess compliance with infection control regulations related to COVID-19.

Findings
The facility was found to be in compliance with 42 CFR §483.80 infection control regulations and has implemented the CMS and CDC recommended practices for COVID-19.

Report Facts
Sample size: 3

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