Inspection Reports for Sandy Health and Rehab

50 East 9000 South, Sandy, UT, 84070

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 12.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

61% worse than Utah average
Utah average: 7.9 deficiencies/year

Deficiencies per year

16 12 8 4 0
2021
2024
2025

Inspection Report

Routine
Deficiencies: 10 Date: Apr 16, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, safety, care, food service, infection control, and other facility operations.

Findings
The facility was found deficient in several areas including residents' rights to manage financial affairs, maintenance and cleanliness of shower rooms, timely medical treatment, proper documentation of lab and radiology reports, food quality and safety, accommodation of resident allergies, vaccination administration, and functioning call light systems in bathing areas.

Deficiencies (10)
Facility did not provide residents with the right to manage their financial affairs, with limited access to personal funds on weekends.
Facility failed to maintain a safe, clean, comfortable, and homelike environment; shower rooms were in disrepair and malodorous.
Resident had a delay in getting sutures removed, not receiving treatment according to professional standards and care plan.
Facility did not keep complete, dated laboratory records in the resident's record; missing serum phenytoin and phenobarbital lab results.
Facility did not keep signed and dated reports of x-rays and other diagnostic services in the resident's record.
Facility did not provide food that was palatable, attractive, and served at a safe and appetizing temperature; multiple residents complained about food quality and temperature.
Facility failed to provide food that accommodated resident allergies; a resident was served food containing peas despite allergy.
Facility did not store, prepare, distribute, and serve food in a sanitary manner; staff observed touching food and plates with dirty gloves and using unclean cutting boards.
Facility did not ensure that each resident was offered and administered influenza, pneumococcal, and COVID-19 vaccines as required.
Facility was not adequately equipped with working call systems in residents' bathroom and bathing areas; call lights in shower rooms were non-functional or missing cords.
Report Facts
Sample residents: 41 Residents affected: 2 Residents affected: 3 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 14 Residents affected: 1 Residents affected: 3 Residents affected: 1 Food temperatures: 66 Food temperatures: 63 Food temperatures: 40 Food temperatures: 153.7 Food temperatures: 146.5 Food temperatures: 160.9 Food temperatures: 43.2 Food temperatures: 64.1 Food temperatures: 43.5

Employees mentioned
NameTitleContext
Business Office ManagerBusiness Office ManagerInterviewed regarding resident financial affairs access
AdministratorAdministratorInterviewed regarding resident financial affairs and food quality
Certified Nursing Assistant 4Certified Nursing AssistantInterviewed regarding shower room odor complaints
Maintenance DirectorMaintenance DirectorInterviewed regarding shower room maintenance and mold
Certified Nursing Assistant 3Certified Nursing AssistantInterviewed regarding shower room odor complaints
Housekeeping SupervisorHousekeeping SupervisorInterviewed regarding shower room cleaning
Housekeeping StaffHousekeeping StaffInterviewed regarding shower room cleaning
Certified Nursing Assistant 5Certified Nursing AssistantInterviewed regarding odor complaints and maintenance reporting
Licensed Practical Nurse 1Licensed Practical NurseInterviewed regarding resident suture care
Director of NursingDirector of NursingInterviewed regarding resident suture care and lab record handling
Regional Nurse ConsultantRegional Nurse ConsultantInterviewed regarding lab records and vaccination procedures
Medical RecordsMedical Records StaffInterviewed regarding lab record uploading
Registered Nurse 1Registered NurseInterviewed regarding resident pneumonia care
Dietary ManagerDietary ManagerInterviewed regarding food temperature and allergy issues
Dietary Aide 1Dietary AideObserved during food service with glove hygiene issues
Cook 1CookObserved during food service with glove hygiene issues
Certified Nursing Assistant 6Certified Nursing AssistantInterviewed regarding call light system in shower rooms
Certified Nursing Assistant 2Certified Nursing AssistantInterviewed regarding call light system in shower rooms

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Apr 16, 2025

Visit Reason
The inspection was conducted to investigate complaints regarding the facility's failure to provide residents with the right to manage their financial affairs, specifically access to personal funds on weekends.

Complaint Details
The visit was complaint-related, investigating grievances from residents 30 and 295 about lack of access to funds on weekends. The complaint was substantiated based on interviews and record reviews.
Findings
The facility did not provide residents with reasonable access to their personal funds on weekends due to limited staff availability and cash shortages. Interviews and grievance reviews confirmed that residents had to wait until weekdays to access their money, and there were gaps in the process for fund disbursement.

Deficiencies (1)
Facility did not provide residents with the right to manage their financial affairs, specifically access to personal funds on weekends.
Report Facts
Sample residents reviewed: 41 Residents affected: 2

Employees mentioned
NameTitleContext
Business Office ManagerBusiness Office ManagerInterviewed regarding resident funds access and management
AdministratorAdministratorInterviewed regarding fund disbursement process and gaps

Inspection Report

Complaint Investigation
Deficiencies: 7 Date: Apr 13, 2025

Visit Reason
The inspection was a complaint investigation combined with an unannounced annual inspection conducted from April 13 to April 16, 2025.

Complaint Details
The inspection was complaint-related as well as an unannounced annual inspection. Specific substantiation status is not stated.
Findings
The inspection identified 7 rule noncompliances related to various regulatory requirements including resident care, staff qualifications, medication management, resident rights, and facility maintenance. The facility was found non-compliant in several areas such as resident care plans, medication error monitoring, and emergency preparedness.

Deficiencies (7)
Failure to ensure residents receive necessary care and services to maintain or improve their abilities.
Failure to maintain complete and accurate medical records for each resident.
Failure to provide a safe, clean, and comfortable environment and maintain buildings and grounds in good repair.
Failure to ensure proper medication management including monitoring medication errors and proper storage.
Failure to ensure resident rights are protected including privacy, visitation, and freedom from abuse.
Failure to maintain adequate staffing and ensure staff qualifications and training.
Failure to develop and implement an emergency response and preparedness plan including fire safety and disaster drills.
Report Facts
Number of rule noncompliances: 7 Inspection start date: Apr 13, 2025 Inspection end date: Apr 16, 2025

Employees mentioned
NameTitleContext
Tim NeedlesAdministratorNamed as the individual informed of the inspection.
Jami SutchLicensorOne of the licensors conducting the inspection.
Tiffany StoneLicensorOne of the licensors conducting the inspection.
Taryn DegrootLicensorOne of the licensors conducting the inspection.
Jessica BolanderLicensorOne of the licensors conducting the inspection.
Marcie PriceLicensorOne of the licensors conducting the inspection.
Nicole KololliLicensorOne of the licensors conducting the inspection.
Cathie BristowLicensorOne of the licensors conducting the inspection.

Inspection Report

Complaint Investigation
Deficiencies: 5 Date: Aug 15, 2024

Visit Reason
The inspection was conducted based on complaints and allegations including housekeeping deficiencies, failure to thoroughly investigate neglect allegations, inadequate treatment and care for wounds, elopement incidents, and medication errors.

Complaint Details
The complaint investigation involved 28 sampled residents. Specific complaints included failure to maintain a clean environment, inadequate investigation of neglect allegations, failure to provide appropriate wound care, elopement incidents resulting in injury, and medication administration errors. Resident 7's neglect allegation was not thoroughly investigated. Residents 10 and 26 had multiple elopements with resulting harm. Medication errors involved residents 15 and 26.
Findings
The facility was found deficient in maintaining a clean environment, properly investigating neglect allegations, providing appropriate wound care and treatment, preventing resident elopements, and ensuring timely administration of medications. Several residents experienced harm or potential harm due to these deficiencies.

Deficiencies (5)
Facility did not provide housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior; black spots observed in resident showers.
Facility did not have evidence that allegations of neglect were thoroughly investigated for a resident who fell and sustained injury.
Facility did not ensure all residents received treatment and care according to orders; one resident did not receive treatment to a full thickness laceration and another had wounds with no documented measurements.
Facility did not ensure resident environment was free from accident hazards and did not provide adequate supervision to prevent accidents; two residents eloped and sustained burns or were found outside wearing wander guards.
Facility did not ensure residents were free from significant medication errors; antibiotics were not administered as ordered to residents with wounds and burns.
Report Facts
Residents sampled: 28 Fall incident date: Jan 26, 2024 Laceration measurement: 1 Wound measurements: 210.5 Wound measurements: 125.4 Wander guard order dates: 6 Medication order date: Aug 4, 2024

Inspection Report

Routine
Deficiencies: 15 Date: Oct 12, 2021

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident rights, environment, care planning, transfers, nutrition, medication management, infection control, and other aspects of facility operations.

Findings
The facility was found deficient in multiple areas including failure to accurately document resident preferences, inadequate housekeeping and maintenance services, incomplete transfer documentation, insufficient care planning and implementation, failure to provide adequate assistance with activities of daily living such as showers, improper medication labeling and storage, delayed meal delivery, improper infection control practices including PPE use and hand hygiene, and failure to maintain complete and accurate medical records.

Deficiencies (15)
Failure to accurately document resident's life-saving preferences regarding code status.
Inadequate housekeeping and maintenance services resulting in unsanitary conditions and loss of resident property.
Failure to ensure transfer or discharge documentation was complete and communicated appropriately.
Failure to develop and implement comprehensive care plans addressing falls, weight loss, bathing, and aspiration pneumonia.
Failure to provide adequate assistance with activities of daily living, including showers, for multiple residents.
Failure to provide proper treatment and assistive devices to maintain vision abilities for a resident.
Failure to prevent development of pressure ulcers and provide appropriate care for existing pressure ulcers.
Failure to ensure resident environment was free from accident hazards and provide adequate supervision to prevent falls.
Failure to post nurse staffing information daily as required.
Failure to label all drugs and biologicals in accordance with professional principles and store expired medications properly.
Failure to provide sufficient support personnel to safely and effectively carry out food and nutrition service functions, resulting in delayed meal delivery.
Failure to ensure menus were followed and therapeutic diets were served according to prescribed specifications.
Failure to provide drinks consistent with resident needs and preferences and sufficient to maintain hydration, including provision of thin liquids instead of nectar thick liquids as ordered.
Failure to maintain complete, accurate, and readily accessible medical records including missing hospital records and hospice documentation.
Failure to maintain an infection prevention and control program including improper PPE use, inadequate hand hygiene, improper cleaning of shared equipment, and cross contamination during meal service and wound care.
Report Facts
Residents sampled: 49 Weight loss percentage: 16.45 Weight loss percentage: 13.16 Morse Fall Scale score: 75 Morse Fall Scale score: 65 Morse Fall Scale score: 40 Medication refusal count: 27 Medication refusal count: 17 Medication refusal count: 11 Medication refusal count: 4 Medication refusal count: 13 Medication refusal count: 6 Medication refusal count: 2 Medication refusal count: 2 Medication refusal count: 27 Medication refusal count: 1 Medication refusal count: 1 Medication refusal count: 3 Medication refusal count: 5 Medication refusal count: 7 Medication refusal count: 1 Medication refusal count: 4 Medication refusal count: 6 Medication refusal count: 4 Medication refusal count: 3 Medication refusal count: 5 Medication refusal count: 11

Employees mentioned
NameTitleContext
LPN 1Licensed Practical NurseNamed in medication error finding related to resident 76's code status
RN 1Registered NurseNamed in medication error finding related to resident 76's code status
Maintenance DirectorNamed in housekeeping and maintenance services deficiency
Social Services DirectorNamed in missing wheelchair investigation for resident 17
Physical Therapist 1Named in missing wheelchair investigation for resident 17
Physical Therapy DirectorNamed in missing wheelchair investigation for resident 17
Assistant Director of NursingNamed in missing wheelchair investigation for resident 17
Director of NursingNamed in missing wheelchair investigation for resident 17
AdministratorNamed in missing wheelchair investigation for resident 17
CNA 3Certified Nursing AssistantNamed in missing wheelchair investigation for resident 17 and shower assistance
CNA 4Certified Nursing AssistantNamed in missing wheelchair investigation for resident 17
CNA 14Certified Nursing AssistantNamed in shower assistance deficiency for resident 54
RN 2Registered NurseNamed in shower assistance deficiency for resident 54
CNA 2Certified Nursing AssistantNamed in shower assistance deficiency for resident 54
Dietary ManagerNamed in nutrition and meal service deficiencies
Dietary Aide 1Named in meal service and therapeutic diet deficiencies
CNA 10Certified Nursing AssistantNamed in hydration and hand hygiene deficiencies
CNA 11Certified Nursing AssistantNamed in hand hygiene deficiency
Restorative Nursing Assistant 1Named in hand hygiene deficiency
LPN 6Licensed Practical NurseNamed in medication labeling deficiency
RN 4Registered NurseNamed in medication labeling deficiency
Central Supply StaffNamed in medication storage deficiency
Dietary 1Named in meal service and therapeutic diet deficiencies
CNA 9Certified Nursing AssistantNamed in infection control and shower assistance deficiencies
RN 5Registered NurseNamed in infection control deficiency
RN 6Registered NurseNamed in infection control deficiency
CNA 15Certified Nursing AssistantNamed in infection control deficiency
CNA 16Certified Nursing AssistantNamed in infection control deficiency
CNA 17Certified Nursing AssistantNamed in infection control deficiency
Nursing Assistant 1Named in infection control deficiency
Nursing Assistant 2Named in infection control deficiency
LPN 3Licensed Practical NurseNamed in infection control deficiency
CNA 18Certified Nursing AssistantNamed in infection control deficiency
RN 7Registered NurseNamed in infection control deficiency
Transportation Staff Member 1Named in infection control deficiency
Outside VendorNamed in infection control deficiency
CNA 7Certified Nursing AssistantNamed in infection control deficiency
CNA 21Certified Nursing AssistantNamed in infection control deficiency
LPN 7Licensed Practical NurseNamed in infection control deficiency
CNA 20Certified Nursing AssistantNamed in infection control deficiency
Maintenance DirectorNamed in infection control deficiency
RNA 1Restorative Nursing AssistantNamed in hand hygiene deficiency

Report

Aug 16, 2023

Report

Aug 16, 2023

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