Most inspections found no deficiencies, with the facility consistently maintaining good conditions, proper medication management, and adequate infection control measures. Several complaint investigations were unsubstantiated, including allegations of neglect, verbal threats, and refusal of medical equipment. The only deficiency occurred on October 24, 2022, when a knife was left accessible to residents with dementia, posing an immediate safety risk; this was a serious but isolated issue. The most recent report from October 9, 2025, showed no deficiencies, indicating improvement since that 2022 finding. No fines, enforcement actions, or license suspensions were listed in the available reports.
An unannounced 1-year required annual visit was conducted to evaluate the facility's compliance with licensing requirements.
Findings
The facility was found to be in compliance with no deficiencies cited. Observations included proper physical plant conditions, adequate supplies, safe medication storage, and appropriate staff and resident records.
The inspection was an unannounced complaint investigation visit triggered by allegations received on 11/17/2022 regarding resident care concerns including leaving a resident on the ground for an extended period, untimely assistance, and refusal of medical equipment.
Findings
The investigation included interviews with the licensee, administrators, staff, and residents, as well as review of relevant documents and physical inspection. All allegations were denied by staff and residents, and evidence was insufficient to substantiate the claims. The complaint was determined to be unsubstantiated with no deficiencies cited.
Complaint Details
The complaint involved three allegations: 1) Facility staff left a resident on the ground for an extended period after a fall; 2) Facility staff did not provide timely assistance to the resident; 3) Staff refused medical equipment for the resident. All allegations were denied by interviewed parties and residents, and no preponderance of evidence was found to substantiate the claims.
Report Facts
Facility capacity: 6Census: 4
Employees Mentioned
Name
Title
Context
Antonine Richard
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Daphne Drapeau
Administrator
Interviewed during the investigation and recipient of the exit interview
The inspection was an unannounced annual inspection conducted to evaluate the facility's compliance with regulatory requirements.
Findings
The facility was found to be clean, well-maintained, and in good repair with no deficiencies observed. All reviewed records, including client, personnel, medication, and infection control, met the required standards.
Licensing Program Analyst Jacqueline Shaw Ross made an unannounced visit to the facility for the purpose of an annual review.
Findings
The facility was found to be in good condition with all required furnishings, safety features, and proper medication management. No deficiencies were cited per Title 22, Division 6 of the California Code of Regulations at this time.
Report Facts
Clients present: 3Staff present: 3Hot water temperature: 113.7Facility capacity: 6
Employees Mentioned
Name
Title
Context
Elizabeth Rivera
Administrator
Administrator present during inspection and exit interview
Jacqueline Shaw Ross
Licensing Program Analyst
Conducted the inspection visit
May David
Caregiver
Greeted the Licensing Program Analyst at the start of the visit
The inspection was an unannounced complaint investigation visit triggered by allegations that a resident developed pressure injuries due to neglect and that staff did not protect the resident from self-neglect.
Findings
The investigation found no preponderance of evidence to prove the alleged violations occurred. The resident was admitted with a pressure injury and was refusing care, including catheter care, with multiple agencies aware of the refusal and efforts to relocate the resident to prevent self-neglect.
Complaint Details
The complaint alleged that a resident developed pressure injuries due to neglect and that staff failed to protect the resident from self-neglect. The allegations were unsubstantiated based on interviews, record reviews, and corroborating evidence.
Report Facts
Facility capacity: 6Resident census: 6
Employees Mentioned
Name
Title
Context
Iby Strong
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Victoria Matic
Administrator
Facility administrator interviewed during the investigation
An unannounced annual inspection was conducted focusing on infection control at the facility.
Findings
The facility was found to have adequate infection control measures including PPE supplies, hand hygiene supplies, and monitoring plans. However, a deficiency was cited for leaving a knife accessible to residents with dementia, posing an immediate health and safety risk.
Deficiencies (1)
Description
Knife left on kitchen counter accessible to residents with dementia, posing an immediate health, safety, or personal rights risk.
Report Facts
Deficiencies cited: 1
Employees Mentioned
Name
Title
Context
Victoria Matic
Administrator
Named in relation to the deficiency finding and corrective action.
Ali Naghibi
Licensee
Present during inspection and involved in plan of correction.
Chinwe Nwogene
Licensing Program Analyst
Conducted the inspection.
Deborah Mullen
Licensing Program Manager
Named as Licensing Program Manager overseeing the inspection.
An unannounced annual required licensing inspection was conducted to verify compliance with statutes, regulations, and infection control practices, including COVID-19 mitigation measures.
Findings
The facility was found to be in compliance with all relevant regulations and infection control practices, including COVID-19 mitigation. No deficiencies were observed during the visit.
Employees Mentioned
Name
Title
Context
Victoria Matic
Administrator
Met with Licensing Program Analyst during inspection and participated in exit interview.
Liliana Silveira
Licensing Program Analyst
Conducted the unannounced annual required licensing inspection.
An unannounced virtual complaint investigation visit was conducted due to allegations that a staff member verbally threatened a resident and withheld food during a private dispute in April 2020.
Findings
The investigation found no evidence to substantiate the allegations. Interviews with witnesses and outside sources confirmed no verbal threats, physical aggression, or withholding of food occurred. The allegation was determined to be unsubstantiated.
Complaint Details
The complaint alleged that a staff member verbally threatened a resident, threatened physical assault, and withheld food. The investigation found no preponderance of evidence to prove the violation occurred, resulting in an unsubstantiated finding.
Report Facts
Capacity: 6Census: 6
Employees Mentioned
Name
Title
Context
Victoria Matic
Administrator
Met with during the complaint investigation visit
Raymond Wu
Licensing Program Analyst
Conducted the complaint investigation visit
Rebecca Hedgecock
Licensing Program Manager
Named in the report as Licensing Program Manager
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