Inspection Reports for Scottsdale Village Square

AZ, 85257

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Inspection Report Summary

The most recent inspection on December 25, 2025, included enforcement action resulting in a $3,000 fine that has been fully paid. Earlier inspections showed a pattern of deficiencies primarily related to staff training, medication administration, service plan documentation, and administration oversight, with multiple fines imposed over time. Complaint investigations mostly found deficiencies involving personnel qualifications, service plans, and medication services, while many complaints were unsubstantiated. Enforcement actions were frequent and included fines ranging from $250 to $3,000, but no license suspensions or immediate jeopardy findings were listed in the available reports. The facility’s record shows ongoing challenges with regulatory compliance, with repeated citations over multiple inspections and no clear trend of sustained improvement.

Deficiencies (last 3 years)

Deficiencies (over 3 years) 13 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

251% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

12 9 6 3 0
2023
2024
2025
Enforcement Action Enforcement Fines: 1 Total: $3,000.00 Dec 25, 2025
Summary
The enforcement resulted in a $3,000 fine which has been fully paid and the case is marked complete.
Fines & Penalties (1)
AmountReasonStatus
$3,000.00Fine associated with enforcement action #00149486Paid
Enforcement Action Enforcement Fines: 1 Total: $1,400.00 Nov 28, 2025
Summary
A fine of $1,400.00 was imposed and has been fully paid as of the due date.
Fines & Penalties (1)
AmountReasonStatus
$1,400.00Enforcement action finePaid
Enforcement Action Enforcement Fines: 1 Total: $3,000.00 Oct 14, 2025
Summary
The facility was found deficient in multiple areas including staff training on fall prevention, CPR certification, tuberculosis freedom evidence, resident service plans, medication administration, and documentation of services provided, resulting in health and safety risks to residents.
Fines & Penalties (1)
AmountReasonStatus
$3,000.00Civil fines for multiple violations including failure to ensure staff training, documentation, and compliance with health and safety regulations.Pending
Inspection Report Complaint Capacity: 140 Deficiencies: 10 Oct 14, 2025
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Ten deficiencies found during on-site investigation of multiple complaints.
Findings
Ten deficiencies found during on-site investigation of multiple complaints.
Deficiencies (10)
Description
A.R.S. § 36-420.01.A. Health care institutions; fall prevention and fall recovery; training programs; definition
R9-10-803.A.9. Administration
R9-10-803.C.1.g. Administration
R9-10-806.A.4.a-b. Personnel
R9-10-806.A.8.a-b. Personnel
R9-10-806.A.10. Personnel
R9-10-808.A.4.b.i-iii. Service Plans
R9-10-808.C.1.g. Service Plans
R9-10-817.B.3.b. Medication Services
R9-10-817.B.3.c. Medication Services
Enforcement Action Enforcement Fines: 1 Total: $1,400.00 Sep 5, 2025
Summary
The facility was found to have violated regulations by not designating a qualified manager, posing a health and safety risk due to deficient practices and noncompliance with applicable rules.
Fines & Penalties (1)
AmountReasonStatus
$1,400.00Failure to designate a qualified assisted living facility manager as required by statute, posing health and safety risks.
Inspection Report Complaint Capacity: 140 Deficiencies: 4 Sep 5, 2025
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Four deficiencies found during on-site investigation of multiple complaints.
Findings
Four deficiencies found during on-site investigation of multiple complaints.
Deficiencies (4)
Description
R9-10-803.A.3.b.i-ii. Administration
R9-10-806.C.2.a-b. Personnel
R9-10-808.A.4.b.i-iii. Service Plans
R9-10-811.C.17. Medical Records
Inspection Report Complaint Capacity: 140 Deficiencies: 0 May 28, 2025
Visit Reason
No deficiencies found during on-site investigation of complaints.
Findings
No deficiencies found during on-site investigation of complaints.
Enforcement Action Enforcement Fines: 1 Total: $500.00 Mar 18, 2025
Summary
A fine of $500.00 was imposed and has been fully paid as part of the enforcement action.
Fines & Penalties (1)
AmountReasonStatus
$500.00Fine imposed as part of enforcement actionPaid
Enforcement Action Enforcement Fines: 1 Total: $250.00 Mar 17, 2025
Summary
The facility was found to have a repeat deficiency related to improper medication administration, resulting in a $250 civil fine.
Fines & Penalties (1)
AmountReasonStatus
$250.00Failure to ensure medication was administered in compliance with a medication order, posing a risk to resident health.
Enforcement Action Enforcement Fines: 1 Total: $250.00 Feb 25, 2025
Summary
A fine of $250.00 was imposed and has been fully paid, completing the enforcement action.
Fines & Penalties (1)
AmountReasonStatus
$250.00Enforcement action finePaid
Inspection Report Complaint Capacity: 140 Deficiencies: 0 Feb 21, 2025
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No deficiencies found during on-site investigation of complaint.
Findings
No deficiencies found during on-site investigation of complaint.
Inspection Report Complaint Capacity: 140 Deficiencies: 0 Feb 10, 2025
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No deficiencies cited during on-site investigation of complaint.
Findings
No deficiencies cited during on-site investigation of complaint.
Inspection Report Complaint Capacity: 140 Deficiencies: 1 Jan 30, 2025
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One deficiency cited during on-site investigation of complaint.
Findings
One deficiency cited during on-site investigation of complaint.
Deficiencies (1)
Description
B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
Inspection Report Complaint Capacity: 140 Deficiencies: 2 Jan 16, 2025
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Two deficiencies found during on-site compliance inspection and complaint investigation.
Findings
Two deficiencies found during on-site compliance inspection and complaint investigation.
Deficiencies (2)
Description
A. A manager shall ensure that: 8. A manager, a caregiver, and an assistant caregiver, or an employee or a volunteer who has or is expected to have mo...
B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is a...
Enforcement Action Enforcement Fines: 2 Total: $750.00 Sep 23, 2024
Summary
The facility was found to have repeat deficiencies in health and safety related to notification requirements and service plan updates, resulting in civil fines.
Fines & Penalties (2)
AmountReasonStatus
$500.00Failure to notify the Department of a change in management as required by statute.Pending
$250.00Failure to ensure written service plan was updated at least once every three months for residents receiving directed care services.Pending
Enforcement Action Enforcement Fines: 1 Total: $750.00 Sep 5, 2024
Summary
A fine of $750.00 was imposed and has been paid in full as part of the enforcement action.
Fines & Penalties (1)
AmountReasonStatus
$750.00Fine imposed as part of enforcement actionPaid
Inspection Report Complaint Capacity: 140 Deficiencies: 10 Aug 1, 2024
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Ten deficiencies cited during on-site investigation of multiple complaints.
Findings
Ten deficiencies cited during on-site investigation of multiple complaints.
Deficiencies (10)
Description
A. A governing authority shall: 7. Except as provided in subsection (A)(6), notify the Department according to A.R.S. § 36-425(I) when there is a cha...
A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or whil...
A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or...
A. A manager shall ensure that: 9. Before providing assisted living services to a resident, a caregiver or an assistant caregiver receives orientation...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on c...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when ...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when ...
B. A manager shall ensure that: 3. A resident or the resident's representative: d. May: ii. Except when relocation is necessary based on a change in t...
B. If an assisted living facility provides medication administration, a manager shall ensure that: 3. A medication administered to a resident: b. Is a...
Inspection Report Complaint Capacity: 140 Deficiencies: 3 Apr 10, 2024
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Three deficiencies cited during on-site investigation of complaint.
Findings
Three deficiencies cited during on-site investigation of complaint.
Deficiencies (3)
Description
A. A governing authority shall: 9. Ensure compliance with A.R.S. § 36-411.
B. A manager shall ensure that: 2. A resident is not subjected to: i. Restraint;
B. A manager of an assisted living facility authorized to provide directed care services shall not accept or retain a resident who, except as provided...
Inspection Report Complaint Capacity: 140 Deficiencies: 1 Feb 5, 2024
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One deficiency cited during on-site investigation of complaints.
Findings
One deficiency cited during on-site investigation of complaints.
Deficiencies (1)
Description
C. A manager shall ensure that: 1. A caregiver or an assistant caregiver: g. Documents the services provided in the resident's medical record; and
Enforcement Action Enforcement Fines: 2 Total: $750.00 Feb 15, 2023
Summary
The facility was found to have one repeat deficiency and one resident without a service plan, resulting in civil fines.
Fines & Penalties (2)
AmountReasonStatus
$250.00Repeat deficiency for failure to notify the Department of manager change and provide documentation during inspection
$500.00Failure to ensure a written service plan was completed for one resident within required timeframe
Enforcement Action Enforcement Fines: 1 Total: $750.00 Feb 7, 2023
Summary
The facility was fined $750.00 which has been paid in full, completing the enforcement action.
Fines & Penalties (1)
AmountReasonStatus
$750.00Fine associated with enforcement action #00113841Paid
Inspection Report Annual Inspection Capacity: 140 Deficiencies: 8 Jan 4, 2023
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Eight deficiencies found during on-site compliance inspection.
Findings
Eight deficiencies found during on-site compliance inspection.
Deficiencies (8)
Description
36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition
A. A governing authority shall: 7. Except as provided in subsection (A)(6), notify the Department according to A.R.S. § 36-425(I) when there is a cha...
E. A manager shall ensure that, unless otherwise stated: 1. Documentation required by this Article is provided to the Department within two hours afte...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 1. Is completed no later than 14 cale...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 3. Includes the following: b. The lev...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on c...
A. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 4. Is reviewed and updated based on c...
C. In addition to the requirements in R9-10-808(A)(3), a manager shall ensure that the service plan for a resident receiving directed care services in...
Inspection Report Complaint Capacity: 140 Deficiencies: 0 Jan 4, 2023
Visit Reason
No deficiencies cited during on-site investigation of complaint.
Findings
No deficiencies cited during on-site investigation of complaint.

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