Inspection Reports for Silverado Beach Cities Memory Care Community
CA, 90277
Back to Facility ProfileInspection Report Summary
Most inspections at Silverado Senior Living-Beach Cities found no deficiencies, including the most recent annual inspection on May 8, 2025, which cited two immediate risk deficiencies related to unauthorized staff presence and excessively high water temperatures in resident bathrooms. Several complaint investigations over the past years were unsubstantiated, covering issues like medication administration, facility maintenance, and resident care. A substantiated deficiency occurred in November 2022 when the facility was found to have improperly restricted a resident’s visitors, resulting in a citation for violating visitation rights. Aside from that, deficiencies have been isolated and mostly minor, with no fines or license actions listed in the available reports. The facility’s record shows generally good compliance with occasional isolated issues, and the recent inspection indicates some areas needing prompt correction.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
0.6 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
85% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
78% occupied
Based on a May 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Annual Inspection
Census: 94
Capacity: 120
Deficiencies: 2
Date: May 8, 2025
Visit Reason
An unannounced annual required visit was conducted using the CARE Inspection Tool to evaluate compliance with licensing requirements at Silverado Senior Living-Beach Cities facility.
Findings
The facility was found to be clean, sanitary, and appropriately furnished with no discrepancies in medication administration records. However, two Type A deficiencies were cited: staff not associated at the facility and water temperatures in residents' bathrooms exceeding regulatory limits.
Deficiencies (2)
Facility staff not associated at the facility, posing an immediate health, safety, or personal rights risk to persons in care.
Water temperature in resident’s bathrooms measured at 129°F and 125.6°F, exceeding the maximum allowed temperature of 120°F, posing an immediate health, safety, or personal rights risk.
Report Facts
Civil penalty amount: 500
Water temperature: 129
Water temperature: 125.6
Capacity: 120
Census: 94
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lourdes Yvette Menchaca | Administrator | Met with Licensing Program Analyst during inspection and received the Facility Evaluation Report. |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the inspection and authored the report. |
| Eva M Alvarez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection
Census: 87
Capacity: 120
Deficiencies: 0
Date: Mar 13, 2024
Visit Reason
An unannounced annual required visit was conducted using the CARE Inspection Tool to evaluate compliance with licensing regulations for Silverado Senior Living-Beach Cities facility.
Findings
The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All inspected areas, including resident rooms, kitchen, and fire safety equipment, met regulatory standards. No citations were issued at this time.
Report Facts
Rooms inspected: 8
Residents' service files reviewed: 7
Staff personnel files reviewed: 7
Medication Administration Records reviewed: 7
Fire disaster drill date: Last fire disaster drill conducted on 2024-02-27
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lourdes Menchaca | Administrator | Met with Licensing Program Analysts during the inspection visit |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the inspection visit |
| Darneisha Cross | Licensing Program Analyst | Conducted the inspection visit |
| Eva M Alvarez | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 86
Capacity: 120
Deficiencies: 0
Date: Jul 17, 2023
Visit Reason
The visit was an unannounced annual required inspection conducted using the CARE Inspection Tool to evaluate compliance with licensing regulations.
Findings
No discrepancies or deficiencies were cited during the inspection. The facility was found to be in compliance with regulations regarding medication storage, fire safety, resident room conditions, and food supply.
Report Facts
Staff records reviewed: 8
Resident records reviewed: 8
Bedrooms: 110
Bathrooms: 71
Hospice waiver capacity: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lizeth Villegas | Licensing Program Analyst | Conducted the inspection and authored the report |
| Jessica Ponce | DHS | Met with Licensing Program Analyst during inspection and exit interview |
| Daizel Gasperian | Administrator | Facility administrator named in the report |
| Janae Hammond | Licensing Program Manager | Named in the report |
Inspection Report
Complaint Investigation
Capacity: 120
Deficiencies: 0
Date: Jul 14, 2023
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations received on 12/13/2022 regarding fire alarm system malfunction, facility disrepair, and failure to administer medications as prescribed.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included the fire alarm system not working properly, facility disrepair, and failure to administer medications as prescribed. The investigation included interviews with staff and residents, and review of medication administration records. No violations were substantiated.
Findings
The investigation found no evidence to substantiate the allegations. Interviews and record reviews indicated the fire alarm issue was related to another part of the building, the facility was well maintained with no disrepair, and medications were administered as prescribed according to records and staff interviews.
Report Facts
Capacity: 120
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ana Soto | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Lourdes Menchaca | Executive Director | Interviewed during the investigation and participated in exit interview |
| Janae Hammond | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Daizel Gasperian | Administrator | Facility Administrator named in the report |
Inspection Report
Complaint Investigation
Census: 91
Capacity: 120
Deficiencies: 0
Date: Jun 23, 2023
Visit Reason
This was an unannounced complaint investigation visit triggered by a complaint received on 2022-12-14 regarding allegations about staff not keeping resident's authorized person informed, staff retaliation, improper denture installation, and hearing aid issues.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to keep authorized persons informed, staff retaliation, improper denture installation, and hearing aid issues. Interviews and record reviews did not concur with the allegations, and family members were responsible for dentures and hearing aids.
Findings
The investigation included interviews and record reviews and found no substantiated evidence to support the allegations. Family members were involved in care, staff denied retaliation, dentures were loose due to resident weight loss but family was responsible for refitting, and hearing aid issues were attributed to family responsibility. Overall, the allegations were unsubstantiated.
Report Facts
Capacity: 120
Census: 91
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ana Soto | Licensing Program Analyst | Conducted the complaint investigation |
| Janae Hammond | Licensing Program Manager | Named as Licensing Program Manager on report |
| Daizel Gasperian | Administrator | Facility Administrator |
Inspection Report
Complaint Investigation
Census: 91
Capacity: 120
Deficiencies: 0
Date: Jun 23, 2023
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 12/13/2022 regarding alleged issues with the facility's fire alarm system, disrepair, and medication administration.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included fire alarm malfunction, facility disrepair, and failure to administer medications as prescribed. Interviews and record reviews did not confirm these allegations.
Findings
The investigation found that the fire alarm issue was isolated to the beach cities side of the building and not the Silverado side. The facility was found to be in good repair with maintenance promptly addressing issues. Medication administration records and interviews did not support the allegation that medications were not administered as prescribed. Overall, the allegations were unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility capacity: 120
Census: 91
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ana Soto | Licensing Program Analyst | Conducted the complaint investigation |
| Janae Hammond | Licensing Program Manager | Named as Licensing Program Manager on report |
| Daizel Gasperian | Administrator | Facility Administrator |
Inspection Report
Complaint Investigation
Census: 88
Capacity: 120
Deficiencies: 0
Date: May 30, 2023
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to a complaint received on 2022-12-13 regarding allegations of fire alarm malfunction, facility disrepair, and failure to administer medications as prescribed.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included the fire alarm system not working properly, facility disrepair, and failure to administer medications as prescribed. The investigation did not find sufficient evidence to prove the alleged violations occurred.
Findings
The investigation found no conclusive evidence to substantiate the allegations. Interviews and record reviews indicated the fire alarm issue was isolated to the beach cities side of the building, the facility was well maintained with no disrepair, and medications were administered as prescribed according to records and staff interviews.
Report Facts
Capacity: 120
Census: 88
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ana Soto | Licensing Program Analyst | Conducted the complaint investigation |
| Lourdes Menchaca | Executive Director | Met with during investigation and exit interview |
| Daizel Gasperian | Administrator | Facility administrator involved in investigation |
| Janae Hammond | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 88
Capacity: 120
Deficiencies: 0
Date: May 30, 2023
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to a complaint received on 12/14/2022 regarding allegations of staff not keeping resident's authorized person informed, staff retaliation, improper denture installation, and hearing aid issues.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to keep resident's authorized person informed, staff retaliation, improper denture installation, and hearing aid not charged or properly installed. Interviews and records did not support these allegations.
Findings
The investigation included interviews and record reviews and found no preponderance of evidence to substantiate the allegations. Family members were involved in care, staff denied retaliation, dentures were loose due to resident weight loss but family was responsible for refitting, and hearing aid issues were attributed to family responsibility. The allegations were unsubstantiated.
Report Facts
Capacity: 120
Census: 88
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ana Soto | Licensing Program Analyst | Conducted the complaint investigation |
| Janae Hammond | Licensing Program Manager | Named in report header and signature |
| Lourdes Menchaca | Executive Director | Met with during investigation and exit interview |
| Daizel Gasperian | Administrator | Facility administrator named in report |
Inspection Report
Complaint Investigation
Census: 75
Capacity: 120
Deficiencies: 1
Date: Nov 9, 2022
Visit Reason
The inspection was an unannounced complaint investigation triggered by an allegation that the facility was prohibiting a resident from having visitors.
Complaint Details
The complaint was substantiated. The allegation was that the facility prohibited a resident from having visitors. The investigation included interviews with staff and residents, record reviews, and observation of the incident where a family member was restricted from visiting and removed by police after disruptive behavior.
Findings
The investigation substantiated the allegation that the facility restricted a resident's family member from visiting, which violates AB 937. Interviews, record reviews, and observations confirmed the restriction and the incident involving the family member and staff. A deficiency citation was issued for restricting visitors, posing a potential health and safety risk.
Deficiencies (1)
To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice. The facility restricted visits, posing a potential health and safety risk for all persons in care.
Report Facts
Capacity: 120
Census: 75
Plan of Correction Due Date: Nov 11, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jessica Ponce | Director of Health Services | Named in relation to the complaint investigation and exit interview |
| Ana Soto | Licensing Program Analyst | Conducted the complaint investigation |
| Janae Hammond | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Annual Inspection
Census: 60
Capacity: 120
Deficiencies: 0
Date: Mar 18, 2022
Visit Reason
The visit was an unannounced annual required inspection including an infection control inspection to evaluate compliance with regulations.
Findings
The facility was found to be in good repair with no deficiencies observed. Infection control practices were adequate, including sanitizing stations, visitor logs, mask usage, and PPE supplies. No citations were issued.
Report Facts
Fire extinguishers: 17
Hot water temperature: 113.2
Number of bedrooms: 110
Number of bathrooms: 71
PPE supply duration: 30
Residents ambulatory: 0
Residents non-ambulatory: 60
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Lourdes Menchaca | Administrator | Met during inspection and participated in exit interview |
| Ana Soto | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Complaint Investigation
Census: 60
Capacity: 120
Deficiencies: 0
Date: Mar 18, 2022
Visit Reason
Unannounced complaint investigation conducted in response to a complaint received on 09/09/2021 regarding allegations of rough handling of residents, failure to prevent resident altercations, inappropriate dressing of residents, and insufficient staffing.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included rough handling of residents, failure to prevent altercations, inappropriate dressing of residents, and insufficient staffing. Interviews with staff and residents, as well as record reviews, did not support these allegations.
Findings
The investigation found no substantiated evidence supporting the allegations. Interviews and record reviews indicated that staff did not handle residents roughly, resident altercations were rare and managed promptly, residents sometimes undressed themselves due to behaviors but staff redirected them, and staffing levels were sufficient to meet resident needs.
Report Facts
Capacity: 120
Census: 60
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ana Soto | Licensing Program Analyst | Conducted the complaint investigation |
| Lourdes Menchaca | Administrator | Facility administrator present during investigation and exit interview |
| Jessica | Director of Health Services | Interviewed regarding allegations and investigation findings |
Inspection Report
Complaint Investigation
Census: 60
Capacity: 120
Deficiencies: 0
Date: Dec 21, 2021
Visit Reason
The visit was an unannounced complaint investigation initiated due to an allegation that facility staff refrained a resident from activity.
Complaint Details
The allegation was that facility staff refrained a resident from activity. Residents and staff interviews, as well as document reviews, indicated that residents were encouraged to participate in activities daily and family members could take residents out following protocols. The allegation was unsubstantiated.
Findings
The investigation included interviews with residents and staff, review of documents, and a plant inspection. The allegation was found to be unsubstantiated with no deficiencies identified during the visit.
Report Facts
Capacity: 120
Census: 60
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Don Senaha | Licensing Program Analyst | Conducted the complaint investigation |
| Lourdes Menchaca | Administrator | Participated in the investigation and exit interview |
| Jessica Ponce | Director Health Services | Participated in the investigation |
Inspection Report
Complaint Investigation
Census: 60
Capacity: 120
Deficiencies: 0
Date: Dec 20, 2021
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations that the facility does not allow residents to choose preferred services and does not assist residents with obtaining medical care.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included that the facility does not allow residents to choose preferred services and does not assist residents with obtaining medical care. Staff interviews and record reviews indicated the facility complies with regulations and provides necessary care. The resident's daughter did not follow medication policies and preferred a different pharmacy. The facility staff reported a special incident in a timely manner.
Findings
The investigation found that the facility follows its medication policy requiring residents to obtain medications through an approved pharmacy and makes every effort to provide quality medical care. The allegations were unsubstantiated due to insufficient evidence to prove violations occurred. No deficiencies were cited.
Report Facts
Capacity: 120
Census: 60
Medication delay: 10
Medication delay: 2
Medication supply requirement: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Pamela Bunker | Licensing Program Analyst | Conducted the complaint investigation visit |
| Angela J Kendrick | Licensing Program Manager | Oversaw the complaint investigation |
| Lourdes Menchaca | Administrator | Facility administrator involved in the investigation |
| Jessica Ponce | Director of Health Services, LVN | Facility health services director involved in the investigation |
Inspection Report
Complaint Investigation
Census: 60
Capacity: 120
Deficiencies: 0
Date: Oct 12, 2021
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations received on 2021-09-09 regarding rough handling of residents, failure to prevent resident altercations, inappropriate dressing of residents, and insufficient staffing.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included rough handling of residents by staff, failure to prevent resident altercations, residents not being dressed appropriately, and insufficient staffing. Interviews with staff and residents, as well as record reviews, did not support these allegations.
Findings
The investigation included interviews, record reviews, and facility tours. All allegations were found to be unsubstantiated based on interviews with staff and residents, record reviews, and observations. No evidence supported the claims of rough handling, failure to prevent altercations, inappropriate dressing, or insufficient staffing.
Report Facts
Capacity: 120
Census: 60
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ana Soto | Licensing Program Analyst | Conducted the complaint investigation |
| Jessica Ponce | Health Services Director | Interviewed during the investigation and involved in findings |
| Daizel Gasperian | Administrator | Facility administrator named in the report |
Inspection Report
Original Licensing
Capacity: 120
Deficiencies: 0
Date: Mar 4, 2021
Visit Reason
The visit was conducted as a pre-licensing evaluation for an initial license application for a Residential Care for Elderly facility with a requested capacity of 120 residents.
Findings
The facility was evaluated for compliance with licensing requirements including structure, safety, emergency preparedness, and resident accommodations. No corrections were required and the facility met all applicable standards.
Report Facts
Capacity: 120
Rooms: 60
Bathrooms: 64
Smoke Detectors: 60
Perishables: 2
Non-perishables: 7
Floors: 4
Thermostats: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Daizel Gasperian | Administrator | Facility administrator met during the pre-licensing evaluation |
| Ana Soto | Licensing Program Analyst | Conducted the announced pre-licensing visit |
| Janae Hammond | Licensing Program Manager | Named as Licensing Program Manager on the report |
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