Inspection Reports for Silverado Beach Cities Memory Care Community

An unannounced annual required visit was conducted using the CARE Inspection Tool to evaluate compliance with licensing requirements at Silverado Senior Living-Beach Cities facility.

The facility was found to be clean, sanitary, and appropriately furnished with no discrepancies in medication administration records. However, two Type A deficiencies were cited: staff not associated at the facility and water temperatures in residents' bathrooms exceeding regulatory limits.

An unannounced annual required visit was conducted using the CARE Inspection Tool to evaluate compliance with licensing regulations for Silverado Senior Living-Beach Cities facility.

The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All inspected areas, including resident rooms, kitchen, and fire safety equipment, met regulatory standards. No citations were issued at this time.

The visit was an unannounced annual required inspection conducted using the CARE Inspection Tool to evaluate compliance with licensing regulations.

No discrepancies or deficiencies were cited during the inspection. The facility was found to be in compliance with regulations regarding medication storage, fire safety, resident room conditions, and food supply.

The inspection was an unannounced complaint investigation conducted in response to allegations received on 12/13/2022 regarding fire alarm system malfunction, facility disrepair, and failure to administer medications as prescribed.

The investigation found no evidence to substantiate the allegations. Interviews and record reviews indicated the fire alarm issue was related to another part of the building, the facility was well maintained with no disrepair, and medications were administered as prescribed according to records and staff interviews.

The complaint investigation was unsubstantiated. Allegations included the fire alarm system not working properly, facility disrepair, and failure to administer medications as prescribed. The investigation included interviews with staff and residents, and review of medication administration records. No violations were substantiated.

This was an unannounced complaint investigation visit triggered by a complaint received on 2022-12-14 regarding allegations about staff not keeping resident's authorized person informed, staff retaliation, improper denture installation, and hearing aid issues.

The investigation included interviews and record reviews and found no substantiated evidence to support the allegations. Family members were involved in care, staff denied retaliation, dentures were loose due to resident weight loss but family was responsible for refitting, and hearing aid issues were attributed to family responsibility. Overall, the allegations were unsubstantiated.

The complaint investigation was unsubstantiated. Allegations included failure to keep authorized persons informed, staff retaliation, improper denture installation, and hearing aid issues. Interviews and record reviews did not concur with the allegations, and family members were responsible for dentures and hearing aids.

An unannounced complaint investigation was conducted following a complaint received on 12/13/2022 regarding alleged issues with the facility's fire alarm system, disrepair, and medication administration.

The investigation found that the fire alarm issue was isolated to the beach cities side of the building and not the Silverado side. The facility was found to be in good repair with maintenance promptly addressing issues. Medication administration records and interviews did not support the allegation that medications were not administered as prescribed. Overall, the allegations were unsubstantiated due to lack of preponderance of evidence.

The complaint investigation was unsubstantiated. Allegations included fire alarm malfunction, facility disrepair, and failure to administer medications as prescribed. Interviews and record reviews did not confirm these allegations.

The inspection was an unannounced complaint investigation conducted in response to a complaint received on 2022-12-13 regarding allegations of fire alarm malfunction, facility disrepair, and failure to administer medications as prescribed.

The investigation found no conclusive evidence to substantiate the allegations. Interviews and record reviews indicated the fire alarm issue was isolated to the beach cities side of the building, the facility was well maintained with no disrepair, and medications were administered as prescribed according to records and staff interviews.

The complaint investigation was unsubstantiated. Allegations included the fire alarm system not working properly, facility disrepair, and failure to administer medications as prescribed. The investigation did not find sufficient evidence to prove the alleged violations occurred.

The inspection was an unannounced complaint investigation conducted in response to a complaint received on 12/14/2022 regarding allegations of staff not keeping resident's authorized person informed, staff retaliation, improper denture installation, and hearing aid issues.

The investigation included interviews and record reviews and found no preponderance of evidence to substantiate the allegations. Family members were involved in care, staff denied retaliation, dentures were loose due to resident weight loss but family was responsible for refitting, and hearing aid issues were attributed to family responsibility. The allegations were unsubstantiated.

The complaint investigation was unsubstantiated. Allegations included failure to keep resident's authorized person informed, staff retaliation, improper denture installation, and hearing aid not charged or properly installed. Interviews and records did not support these allegations.

The inspection was an unannounced complaint investigation triggered by an allegation that the facility was prohibiting a resident from having visitors.

The investigation substantiated the allegation that the facility restricted a resident's family member from visiting, which violates AB 937. Interviews, record reviews, and observations confirmed the restriction and the incident involving the family member and staff. A deficiency citation was issued for restricting visitors, posing a potential health and safety risk.

The complaint was substantiated. The allegation was that the facility prohibited a resident from having visitors. The investigation included interviews with staff and residents, record reviews, and observation of the incident where a family member was restricted from visiting and removed by police after disruptive behavior.

The visit was an unannounced annual required inspection including an infection control inspection to evaluate compliance with regulations.

The facility was found to be in good repair with no deficiencies observed. Infection control practices were adequate, including sanitizing stations, visitor logs, mask usage, and PPE supplies. No citations were issued.

Unannounced complaint investigation conducted in response to a complaint received on 09/09/2021 regarding allegations of rough handling of residents, failure to prevent resident altercations, inappropriate dressing of residents, and insufficient staffing.

The investigation found no substantiated evidence supporting the allegations. Interviews and record reviews indicated that staff did not handle residents roughly, resident altercations were rare and managed promptly, residents sometimes undressed themselves due to behaviors but staff redirected them, and staffing levels were sufficient to meet resident needs.

The complaint investigation was unsubstantiated. Allegations included rough handling of residents, failure to prevent altercations, inappropriate dressing of residents, and insufficient staffing. Interviews with staff and residents, as well as record reviews, did not support these allegations.

The visit was an unannounced complaint investigation initiated due to an allegation that facility staff refrained a resident from activity.

The investigation included interviews with residents and staff, review of documents, and a plant inspection. The allegation was found to be unsubstantiated with no deficiencies identified during the visit.

The allegation was that facility staff refrained a resident from activity. Residents and staff interviews, as well as document reviews, indicated that residents were encouraged to participate in activities daily and family members could take residents out following protocols. The allegation was unsubstantiated.

The visit was an unannounced complaint investigation conducted in response to allegations that the facility does not allow residents to choose preferred services and does not assist residents with obtaining medical care.

The investigation found that the facility follows its medication policy requiring residents to obtain medications through an approved pharmacy and makes every effort to provide quality medical care. The allegations were unsubstantiated due to insufficient evidence to prove violations occurred. No deficiencies were cited.

The complaint investigation was unsubstantiated. Allegations included that the facility does not allow residents to choose preferred services and does not assist residents with obtaining medical care. Staff interviews and record reviews indicated the facility complies with regulations and provides necessary care. The resident's daughter did not follow medication policies and preferred a different pharmacy. The facility staff reported a special incident in a timely manner.

The inspection was an unannounced complaint investigation conducted in response to allegations received on 2021-09-09 regarding rough handling of residents, failure to prevent resident altercations, inappropriate dressing of residents, and insufficient staffing.

The investigation included interviews, record reviews, and facility tours. All allegations were found to be unsubstantiated based on interviews with staff and residents, record reviews, and observations. No evidence supported the claims of rough handling, failure to prevent altercations, inappropriate dressing, or insufficient staffing.

The complaint investigation was unsubstantiated. Allegations included rough handling of residents by staff, failure to prevent resident altercations, residents not being dressed appropriately, and insufficient staffing. Interviews with staff and residents, as well as record reviews, did not support these allegations.

The visit was conducted as a pre-licensing evaluation for an initial license application for a Residential Care for Elderly facility with a requested capacity of 120 residents.

The facility was evaluated for compliance with licensing requirements including structure, safety, emergency preparedness, and resident accommodations. No corrections were required and the facility met all applicable standards.