Inspection Reports for Silverado Newport Mesa

An unannounced complaint investigation visit was conducted in response to an allegation that the facility did not implement interventions to prevent residents from eloping.

The investigation determined that the complaint was filed against the wrong facility. After reviewing documents and touring the facility, the allegation was deemed unfounded as it was false and could not have happened.

The complaint allegation was that the facility did not implement interventions to prevent residents from eloping. The allegation was found to be unfounded after investigation.

The inspection was conducted as a Case Management visit to obtain information regarding a self-reported incident of elopement involving resident 1 (R1), who left the facility and returned to their original residence.

The facility was found to have a deficiency for failing to ensure supervision of a resident with wandering behaviors, resulting in an elopement that posed an immediate health and safety risk. The facility appeared clean and organized with no other imminent health or safety concerns observed during the visit.

The visit was complaint-related due to a self-reported elopement incident involving resident 1 (R1). The incident was substantiated by the finding that the facility failed to supervise the resident, who eloped after being left alone for approximately 6 minutes. The resident has not returned and is currently hospitalized.

An unannounced required annual visit was conducted by Licensing Program Analysts to evaluate the facility's compliance with regulations.

The facility was found to be sanitary, appropriately furnished, and in compliance with regulations. No deficiencies were cited during the inspection.

The inspection was an unannounced required 1-year annual visit conducted using the CARE Inspection Tool to evaluate compliance with licensing regulations.

The facility was found to be sanitary, appropriately furnished, and in compliance with regulations. Infection control practices, staff and resident files, and medications were audited with no deficiencies cited during the inspection.

An unannounced complaint investigation visit was conducted in response to allegations that staff were not providing adequate care to dementia residents.

The investigation included facility tours, interviews with staff and residents, and review of records. Despite the allegations, there was no preponderance of evidence to substantiate the claim, and the complaint was deemed unsubstantiated.

The complaint alleged inadequate care provided to dementia residents. After investigation, the complaint was found to be unsubstantiated.

This unannounced Case Management – Incident inspection was conducted to follow up on a self-reported incident involving a medication error reported on 2023-12-08 regarding Resident #1.

The inspection confirmed that Resident #1 was given an incorrect dosage of medication but was monitored closely with no adverse reactions observed. Deficiencies were cited related to failure to ensure proper assistance with self-administered medications.

An unannounced complaint investigation was conducted in response to an allegation that the facility was charging for un-needed services.

The investigation included a tour, interviews, and review of documentation. It was found that the resident's care needs had changed, resulting in new charges for incontinence care after proper notification. The allegation of charging for un-needed services was deemed unsubstantiated due to lack of sufficient evidence.

The complaint alleged the facility was charging for un-needed services. The investigation found that charges for incontinence care began after notification to the responsible party, and the resident's account was being reimbursed due to improper in-person notification. The allegation was unsubstantiated.

An unannounced Case Management - Deficiencies visit was conducted as part of a complaint investigation with Complaint Control Number 22-AS-20230502140537 to review resident records and compliance with reporting requirements.

The inspection found that residents with dementia did not have annual medical assessments as required, and multiple incidents involving residents were not reported to Licensing as mandated by Title 22 regulations, posing potential risks to resident health and safety.

The visit was complaint-related under Complaint Control Number 22-AS-20230502140537. The complaint was substantiated as deficiencies were found related to medical assessments and incident reporting.

An unannounced complaint investigation visit was conducted in response to allegations that staff were falsifying residents' medical records and not safeguarding residents' personal belongings.

After interviews with residents and staff, and review of facility, resident, and staff records, there was insufficient evidence to substantiate the allegations. The allegations were deemed unsubstantiated.

The complaint investigation was unsubstantiated based on conflicting statements from ten individuals interviewed and lack of preponderance of evidence to prove the alleged violations occurred.

The visit was an unannounced Case Management follow-up on an Incident Report received on September 26, 2022, regarding Resident #1.

No immediate health and safety concerns were observed with Resident #1, and no deficiencies were issued during this visit.

The visit was an unannounced Case Management follow-up on Incident Reports received regarding residents R1, R2, and R3.

No deficiencies were issued during this Case Management visit. There were no immediate health and safety concerns observed with residents R1 or R3. Resident R2 was hospitalized at the time of the visit.

The visit was an unannounced Case Management follow-up on an Incident Report received on August 15, 2022, regarding Resident #1.

No immediate health and safety concerns were observed with Resident #1, who currently has a 1:1 private companion. No deficiencies were issued during this visit.

The visit was a Case Management follow-up on two Incident Reports received on May 16, 2022, regarding Residents #1 and #2.

No immediate health and safety concerns were observed with Resident #2, and Resident #1 was reported to be hospitalized. No deficiencies were issued during this visit.

The visit was an unannounced Case Management follow-up on an Incident Report received regarding Residents #1 and #2.

No deficiencies were issued during this Case Management visit. Interviews and file reviews were conducted with facility staff and residents.

An unannounced complaint investigation visit was conducted in response to allegations that the authorized representative was not informed of resident treatment and that residents were given medication without a doctor's order.

The investigation included review of facility, staff, and resident records, as well as interviews with staff and residents. The allegations were found to be unsubstantiated due to lack of preponderance of evidence.

The complaint was unsubstantiated. Allegations included failure to inform authorized representative of resident treatment and administration of medication without a doctor's order. The facility's pharmacy policy requires a physician's order before filling prescriptions.

The visit was an unannounced follow-up on two incidents reported to Licensing on 03/04/2022 and 03/15/2022 regarding residents at the community.

No deficiencies were issued during the Case Management visit. The Licensing Program Analyst reviewed pertinent resident records and conducted a brief interview with the Administrator.

The visit was conducted as a Required 1 Year inspection to evaluate compliance with licensing regulations for Silverado Senior Living - Newport Mesa.

The inspection found the facility to be in compliance with no deficiencies issued. The physical plant, resident rooms, kitchen, emergency supplies, and safety features were all found to be adequate and operational.

Pre-licensing visit conducted via Face Time due to COVID-19 precautions to evaluate the facility for a Change of Ownership to operate a Residential Care Facility for the Elderly with a capacity of 82 non-ambulatory residents.

The facility serves all Memory Care residents and was found to have no deficiencies during the pre-licensing evaluation. Physical plant safeguards, fire safety, medication storage, and other safety measures were checked and found adequate.

The visit was an office type evaluation related to a Change of Ownership (CHOW) application for the facility.

The applicant and administrator successfully completed Component II via telephone call, confirming understanding of Title 22 regulations including facility operation, staff qualifications, program policies, grievances, and physical plant requirements. Application documents and technical assistance were reviewed.