Simpatico Cielo Vista
Simpatico Cielo Vista
Simpatico Cielo Vista, located in El Paso, Texas, is committed to the well-being and dignity of memory care and assisted living residents. The Simpatico Way is a holistic approach, integrating cognitive stimulation, physical engagement, and social connectivity within a nurturing environment. Embracing intergenerational relationships, Simpatico empowers staff and families to contribute actively, creating an uplifting atmosphere. The community prioritizes individual needs to preserve residents’ dignity and individuality.
In Simpatico’s Memory Care program, each resident receives personalized attention through a Person-Centered model. Tailored Resident Plans support individual interests and abilities, incorporating activities like fitness classes, musical entertainment, creative art expression, and community trips. Simpatico’s home-style setting enhances each resident’s life experience, focusing on cognitive and sensory stimulation, physical engagement, and fostering social interactions. Activities range from reminiscence therapy and sensory-rich experiences to physical exercises, social discussions, and intergenerational activities, ensuring a comprehensive approach to residents’ well-being.
Inspection Report Summary for Simpatico Cielo Vista
Simpatico Cielo Vista Assisted Living and Memory Care underwent a comprehensive inspection on July 10, 2024, resulting in 5 state standard violations. The facility was cited for deficiencies under both the Health Code and Life Safety Code. Specifically, the Health Code had no specific citations, but all 5 violations were related to fire safety and building maintenance issues, including failing to ensure a required sprinkler system was inspected, tested, and maintained, operable windows had insect screens, an annual inspection by the local fire marshal was conducted, safe use and storage of oxygen was implemented, and metal or other approved waste baskets were provided in smoking areas. These deficiencies were corrected between November 2020 and November 2024. Notably, a separate enforcement action occurred on October 6, 2025, when an administrative penalty of $3,400 was assessed for failing to ensure each resident was free from abuse, neglect, and exploitation under Texas Administrative Code (TAC) 553.267(a)(3)(E)(ii).

Facility Overview
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly). TYPE B
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal. ENFORCEMENT ACTION PEND
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Licensee / Operator
Entity or organization legally responsible for managing this facility. SIMPATICO CIELO VISTA OPERATIONS LLC
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County
The county where the facility is located. EL PASO
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License Details
License information registered with the Better Business Bureau.
- (#HFFX11-00795)
- Texas Department of Aging and Disability Services (#144651)
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Primary Contact
Primary contact person for this business. Justin Garbers, Director of Operations
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Alzheimer's Care
This facility is certified to provide Alzheimer's and dementia care services. Certified
Inspection & Compliance
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Citations
Number of deficiencies or violations found during inspections. 5 citations
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Inspections with Citations
Inspections that resulted in citations or deficiencies. 1 inspection
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Life Safety Citations
Citations related to life safety code violations. 5 citations
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Enforcement Actions
Regulatory enforcement actions taken by the state. 10/06/2025: ADMINISTRATIVE PENALTY
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Enforcement Count
Total number of enforcement actions taken against this facility. 1 action
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BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review. Rated A+
What does this home offer?
Housing Options: Studio / Suite
Building Type: Single-story
Transportation Services
Fitness and Recreation
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Types of Care at Simpatico Cielo Vista
Places of interest near Simpatico Cielo Vista
7.0 miles from city center
7949 Sunmount Dr, El Paso, TX 79925
[email protected]
915-772-4036
[email protected]
915-772-4036
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Claim What’s Yours: Financial Aid for Texas Seniors
- General: Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- TX Specifics: Large state; rural access challenges.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home aides.
- General: Age 60+, Texas resident, at risk of decline.
- Income Limits: ~$2,000/month (individual, varies).
- Asset Limits: $5,000 (individual).
- TX Specifics: Limited funding; high demand in urban areas.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
- General: Age 60+, TX resident; no income/asset limits.
- Income Limits (2025): None; donations encouraged.
- Asset Limits: Not assessed.
- TX Specifics: 28 AAAs; includes Meals on Wheels in some areas.
- Services: Meals (~$5-$7/meal), transportation, homemaker services (~4 hours/week), respite (~5 days/year), legal aid.
- General: Age 65+ or disabled, TX resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- TX Specifics: Includes Extra Help for Part D; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Age 60+ prioritized, TX resident, low-income.
- Income Limits (2025): ~$3,970/month (185% FPL).
- Asset Limits: Not assessed.
- TX Specifics: Priority for elderly/disabled; covers gas, electric, propane.
- Services: Heating/cooling aid ($300-$1,000/season), emergency aid ($500 max).
- General: Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
- Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
- Asset Limits: Not assessed.
- TX Specifics: High rural demand; includes grandparent caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), training, supplies (~$500/year).
- General: Age 55+, unemployed, low-income, TX resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- TX Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth).
- TX Specifics: High veteran population; supports rural/urban needs.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs.
- General: Age 65+, TX resident, homeowner (homestead).
- Income Limits (2025): None; tax-based eligibility.
- Asset Limits: Not assessed.
- TX Specifics: $25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.
- Services: Tax exemption or freeze (~$500-$1,000/year savings).
- General: Age 60+, TX resident, low-income.
- Income Limits (2025): ~$2,322/month (185% FPL).
- Asset Limits: Not assessed.
- TX Specifics: Vouchers (~$50/season); serves ~20,000 via 28 AAAs.
- Services: Vouchers (~$50/season) for produce at farmers’ markets.
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