Inspection Reports for Smithfield Woods
171 Pleasant View Ave, Smithfield, RI 02917, United States, RI, 02917
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Inspection Report
Complaint Investigation
Deficiencies: 1
Oct 27, 2025
Visit Reason
An unannounced complaint/incident investigation survey was conducted from 10/27/2025 through 10/28/2025 to determine compliance with state regulations.
Findings
The facility failed to provide care and services in accordance with the prevailing community standard of care related to medication administration for Resident ID #1, who received propranolol outside of prescribed blood pressure parameters on multiple occasions.
Complaint Details
The complaint investigation was substantiated as a deficiency was identified related to medication administration errors for Resident ID #1, including administration of propranolol when systolic blood pressure was below the prescribed threshold.
Deficiencies (1)
| Description |
|---|
| Failure to provide care and services in accordance with the prevailing community standard of care related to medication administration for Resident ID #1. |
Report Facts
ACTS reference numbers: 102333, 101406, 101491, 101899, 101916, 101945, 101946, 102026, and 102111
Dates propranolol administered outside parameters: 9
Medication dosage: 20
Inspection Report
Complaint Investigation
Deficiencies: 1
Jun 25, 2025
Visit Reason
An unannounced complaint/incident investigation survey was conducted to determine compliance with state regulations following allegations of a resident eloping from the facility.
Findings
The facility failed to provide a secure distinct living environment for a resident with Alzheimer's disease, resulting in the resident eloping through an exterior door and being found outside after approximately two hours with heat exhaustion and a fall in the woods. Staff did not follow the facility's alarmed exit door policy, and supervision was lacking on the unit.
Complaint Details
The complaint investigation was substantiated based on observations, record review, and staff interviews confirming the resident eloped through an exterior door at 6:25 PM and was found outside at 8:24 PM with heat exhaustion and a fall.
Deficiencies (1)
| Description |
|---|
| The residence's Special Care Unit failed to provide a secure distinct living environment relative to a resident reviewed for elopement. |
Report Facts
Deficiency ID: 840
Resident fall risk score: 21
Resident temperature: 101.9
Date of resident move-in: 202412
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Nursing Assistant | Interviewed on 6/25/2025 regarding resident elopement and alarm response |
| Executive Director | Observed resident elopement on memory care footage and interviewed on 6/25/2025 |
Inspection Report
Complaint Investigation
Deficiencies: 7
May 7, 2025
Visit Reason
An unannounced complaint/incident investigation survey and a State Licensure survey were conducted at Smithfield Woods on 05/07/2025 following a complaint alleging medication errors related to Resident ID #1's readmission on 04/25/2025.
Findings
The facility failed to provide care and services in accordance with the prevailing community standard of care related to administering medications per physician's orders for Resident ID #1. Additionally, personnel records for three staff members lacked required documentation, resident records failed to include specific health problem information, medication administration and storage deficiencies were identified, and the facility failed to have a licensed physician, nurse practitioner, or physician assistant as a member of the Quality Improvement Committee.
Complaint Details
The complaint investigation was substantiated based on record review and staff interviews indicating medication errors and failure to follow physician orders for Resident ID #1 during readmission on 04/25/2025.
Deficiencies (7)
| Description |
|---|
| Failure to provide care and services in accordance with prevailing community standard of care related to medication administration for Resident ID #1. |
| Personnel records for Staff A, B, and C lacked required documentation including signed acknowledgements of resident rights. |
| Resident records failed to include information about specific health problems for residents #2 and #3. |
| Medication administration records failed to show transcription of medication orders and proper documentation of medication administration. |
| Medications were not stored securely, leading to potential for spoilage, dosage errors, and inappropriate access. |
| Expired medications were found on the medication cart and were not properly discarded. |
| Facility failed to have a licensed physician, certified nurse practitioner, or licensed physician assistant as a member of the Quality Improvement Committee. |
Report Facts
Dates of medication administration failures: 3
Personnel records reviewed: 3
Residents with missing outside agency service notes: 2
Expired medications found: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Personnel record reviewed; failed to reveal signed acknowledgement of resident rights. | |
| Staff B | Personnel record reviewed; failed to reveal signed acknowledgement of resident rights. | |
| Staff C | Personnel record reviewed; failed to reveal signed acknowledgement of resident rights; involved in medication administration errors and failure to fax orders to pharmacy. | |
| Staff D | Observed during medication administration; acknowledged medication directions did not match physician's orders. | |
| Staff E | Certified Medication Technician (CMT) | Observed during medication administration on 5/7/2025. |
| Administrator | Interviewed multiple times regarding medication errors, personnel records, and Quality Improvement Committee attendance. |
Inspection Report
Complaint Investigation
Deficiencies: 3
Apr 22, 2025
Visit Reason
An unannounced complaint/incident investigation survey was conducted to determine compliance with state regulations based on multiple complaint reference numbers.
Findings
The facility failed to provide care and services in accordance with community standards related to administering medications and oxygen orders for a resident. Specifically, the resident did not have an active physician's order for oxygen despite being on oxygen therapy, and assessments and service plans were not accurately reflecting the resident's condition or oxygen use.
Complaint Details
The investigation was triggered by multiple complaint reference numbers (100484, 100402, 100303, 100147, 100221, 100222, 99904, 99866, and 99840). Deficiencies were identified as a result of this complaint investigation.
Deficiencies (3)
| Description |
|---|
| Failure to provide care and services in accordance with community standards related to administering medications and oxygen orders for a resident. |
| Resident's physician orders did not reflect an active order for oxygen despite resident being on oxygen therapy. |
| Resident assessments and service plans were not reviewed or updated at required intervals and did not accurately reflect oxygen use or resident's condition. |
Report Facts
Complaint reference numbers: 10
Oxygen level: 4
Assessment interval: 12
Assessment minimum per week: 5
Assessment minimum per week: 10
RN contract hours: 40
Audit frequency: 25
Inspection Report
Complaint Investigation
Deficiencies: 0
Feb 20, 2025
Visit Reason
An unannounced complaint/incident investigation survey was conducted to determine compliance with state regulations.
Findings
No deficiencies were identified during the investigation.
Complaint Details
The investigation was based on ACTS reference numbers 99314, 99451, 99531, 99539, and 99621. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 6, 2025
Visit Reason
An unannounced complaint/incident investigation survey was conducted to determine compliance with state regulations.
Findings
No deficiencies were identified during the investigation.
Complaint Details
The visit was triggered by an unannounced complaint/incident investigation with ACTS reference numbers 98999. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 2
Nov 4, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted on 11/4/2024 to determine compliance with state regulations based on ACTS reference numbers 98089, 98215, 98242, and 98277.
Findings
Deficiencies were identified related to failure to complete and update comprehensive resident assessments and service plans reflecting receipt of physical therapy, occupational therapy, and speech therapy services for two residents. The facility failed to update service plans when residents' conditions changed significantly.
Complaint Details
The investigation was complaint-driven based on ACTS reference numbers 98089, 98215, 98242, and 98277. Deficiencies were substantiated related to resident assessments and service plan updates.
Deficiencies (2)
| Description |
|---|
| Failure to complete and update comprehensive assessments for residents receiving physical therapy, occupational therapy, and speech therapy services. |
| Failure to update service plans to reflect changes in residents' conditions and receipt of outside services. |
Report Facts
Residents reviewed: 2
Assessment review dates: Mar 25, 2024
Assessment review dates: Mar 18, 2024
Service start dates: Apr 25, 2024
Service start dates: Sep 6, 2024
Service start dates: Sep 19, 2024
Service start dates: May 22, 2024
Inspection Report
Complaint Investigation
Deficiencies: 0
Oct 16, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted to determine compliance with state regulations.
Findings
No deficiencies were identified during the investigation. A follow-up to two previous surveys was conducted, and all prior deficiencies were corrected.
Complaint Details
The investigation was related to complaint reference numbers 97854 and 97951 and found no deficiencies.
Inspection Report
Complaint Investigation
Deficiencies: 0
Sep 18, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted at this residence.
Findings
No deficiencies were identified during the investigation.
Complaint Details
The visit was complaint-related as an unannounced complaint/incident investigation survey; no deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 7
Jul 22, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted at Smithfield Woods to investigate allegations related to staff working without active licenses and medication administration errors.
Findings
The facility was found to have staff members working without active licenses and failures in medication administration, including administering medications outside scheduled times and missing medications in the secure medication cart. The facility also failed to update resident assessments timely and had medication reconciliation and documentation issues.
Complaint Details
The investigation was triggered by complaints regarding staff working without active licenses and medication administration errors. Staff A and B were confirmed to be working without active licenses. Staff member A was terminated for giving medications outside scheduled times. Medication errors and documentation issues were substantiated.
Deficiencies (7)
| Description |
|---|
| Staff A's Certified Medication Technician license expired and she worked without an active license. |
| Staff B's Certified Nursing Assistant license expired and she worked without an active license. |
| Staff member A gave medications outside scheduled times and was terminated. |
| Facility failed to ensure all services were rendered safely and effectively for 33 residents regarding medication administration. |
| Medications were not available in the secure medication cart for multiple residents during observation. |
| Resident #1's comprehensive assessment was not updated to reflect condition changes. |
| Resident #2 had medication errors including missing administration of Furosemide and medications stored without active orders. |
Report Facts
Residents affected by medication issues: 33
Residents with medication orders reviewed: 4
Dates Staff A worked without license: 8
Dates Staff B worked without license: 4
Medication audit frequency: 10
Medication audit frequency: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Certified Medication Technician | License expired and worked without active license; terminated for medication errors |
| Staff B | Certified Nursing Assistant | License expired and worked without active license |
| Administrator | Acknowledged staff working without active licenses and medication administration issues during interviews | |
| Director of Wellness | Unable to provide evidence medication was administered as ordered; involved in medication administration findings |
Inspection Report
Complaint Investigation
Deficiencies: 5
Jul 1, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted at Smithfield Woods residence due to concerns about medication administration and resident care.
Findings
The facility failed to provide care and services in accordance with the prevailing community standard of care, specifically related to medication administration for Resident ID #1. The medication administration record (MAR) did not show evidence of administration of Losartan Potassium from 6/14/2024 to 6/26/2024, and the facility lacked a system to notify management of medication refill requests or missed medications. Additionally, deficiencies were found in residency requirements, resident assessments, service plans, and medication services documentation and oversight.
Complaint Details
The investigation was triggered by a complaint/incident involving Resident ID #1 who was sent to the hospital for chest pain and diagnosed with a heart attack. The complaint was substantiated as the facility failed to administer prescribed medication and maintain accurate medication records.
Deficiencies (5)
| Description |
|---|
| Failure to administer Losartan Potassium medication as ordered and lack of documentation in the MAR for Resident ID #1. |
| Failure to have a system to notify management of medication refill requests or reasons for missed medications. |
| Failure to maintain accurate and complete resident records including medication administration and physician orders. |
| Failure to update comprehensive resident assessments and service plans timely when condition changes occur. |
| Failure to conduct and document quarterly evaluations of registered medication aides. |
Report Facts
Dates medication not administered: 13
Medication technician evaluations missing: 3
Audit frequency: 15
Audit frequency: 10
Inspection Report
Complaint Investigation
Deficiencies: 0
Jun 12, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted at the facility on 6/12/2024 based on multiple ACTS reference numbers.
Findings
No deficiencies were identified during the investigation.
Complaint Details
The investigation was unannounced and related to complaint/incident reference numbers 95818, 95819, 95955, 95954, 96096, and 96152. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 0
May 16, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted at this residence.
Findings
No deficiencies were identified during the investigation.
Complaint Details
The investigation was complaint-related and no deficiencies were found, indicating no substantiated issues.
Inspection Report
Complaint Investigation
Deficiencies: 0
May 10, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted at this residence.
Findings
No deficiencies were identified during the complaint investigation survey.
Complaint Details
The complaint/incident investigation was unannounced and no deficiencies were found, indicating no substantiated issues.
Inspection Report
Complaint Investigation
Deficiencies: 1
Apr 24, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted at Smithfield Woods due to an allegation of abuse involving Resident ID #1.
Findings
The investigation found that the facility failed to report an alleged verbal abuse incident involving staff and Resident ID #1 within the required 24-hour timeframe. The incident occurred on 3/1/2024 but was not reported to the state agency until 3/21/2024. Staff acknowledged inappropriate behavior toward the resident.
Complaint Details
The complaint was substantiated based on record review, staff interviews, and witness statements indicating verbal abuse by a Licensed Practical Nurse toward Resident ID #1. The facility did not report the incident to the state agency within the required timeframe.
Deficiencies (1)
| Description |
|---|
| Failure to report alleged abuse of Resident ID #1 within 24 hours as required by licensure regulations. |
Report Facts
Date of alleged event: Mar 1, 2024
Date incident reported: Mar 21, 2024
Date survey completed: Apr 24, 2024
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 15, 2024
Visit Reason
An unannounced complaint/incident investigation survey was conducted at this residence.
Findings
No deficiencies were identified during the investigation.
Complaint Details
Unannounced complaint/incident investigation survey with no deficiencies identified.
Inspection Report
Complaint Investigation
Deficiencies: 0
Nov 14, 2023
Visit Reason
An unannounced complaint/incident investigation survey was conducted at the facility based on ACTS reference number 92979 during the period 11/08/2023 to 11/15/2023.
Findings
No deficiencies were identified during the investigation.
Complaint Details
Investigation was conducted as a complaint/incident investigation with ACTS reference number 92979. No deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 1
Jul 19, 2023
Visit Reason
An unannounced complaint/incident investigation survey was conducted at Smithfield Woods to identify deficiencies related to medication services.
Findings
The investigation found deficiencies in medication administration, storage, documentation, and disposal practices, including failure to properly record medication administration and disposal, and errors in medication counts for a resident's Tramadol medication.
Complaint Details
The visit was triggered by an unannounced complaint/incident investigation. The Regional Nurse was unable to provide evidence that the Tramadol medication was properly disposed of after discontinuation, indicating a medication error.
Deficiencies (1)
| Description |
|---|
| Deficiency related to medication services including administration, storage, documentation, and disposal. |
Report Facts
Medication order dates: Apr 6, 2023
Medication order dates: May 3, 2023
Medication order dates: May 12, 2023
Medication count: 45.5
Medication count: 44
Audit frequency: 4
Audit frequency: 6
Inspection Report
Complaint Investigation
Deficiencies: 8
May 1, 2023
Visit Reason
An unannounced biennial State Licensure survey and a complaint/incident investigation survey (ILP111, 05/01/2023) were conducted at Smithfield Woods to assess compliance with State Licensure requirements and investigate complaints.
Findings
The facility was found deficient in multiple areas including failure to establish a Safe Resident Handling program, inadequate in-service training for staff, incomplete personnel records, failure to update resident assessments and service plans, medication administration discrepancies, and deficiencies in fire safety drill documentation.
Complaint Details
The visit included a complaint/incident investigation survey (ILP111) conducted on 05/01/2023. Specific substantiation status is not stated.
Deficiencies (8)
| Description |
|---|
| Failure to establish a Safe Resident Handling program including committee and written program. |
| Failure to provide ongoing in-service training for staff within required timeframes. |
| Personnel records lacked required documentation including job descriptions, references, and criminal record checks. |
| Resident assessments and service plans were incomplete or not updated to reflect current care needs. |
| Medication administration errors and discrepancies identified including medications without physician orders and unavailable prescribed medications. |
| Fire safety drills were not conducted or documented as required, with obstructed drills and missing documentation. |
| Failure to have a licensed physician or nurse practitioner as a member of the Quality Improvement Committee. |
| Staff training for limited health services was not completed within required timeframes. |
Report Facts
Number of fire drills conducted: 14
Number of obstructed fire drills: 2
Number of unobstructed fire drills: 10
Number of drills with missing documentation: 2
Number of medication aides reviewed: 4
Number of staff personnel files reviewed: 6
Number of residents reviewed for service plans: 8
Number of residents reviewed for assessments: 4
Number of medication discrepancies identified: 7
Number of fire drills required per year: 6
Inspection Report
Complaint Investigation
Deficiencies: 0
May 1, 2023
Visit Reason
An unannounced complaint/incident investigation survey and a biennial State licensure survey were conducted at the facility.
Findings
The investigation of ACTS #89720 found no deficiencies at the facility.
Complaint Details
Complaint/incident investigation ACTS #89720 was investigated and found to have no deficiencies.
Inspection Report
Complaint Investigation
Deficiencies: 1
Feb 3, 2023
Visit Reason
An unannounced complaint/incident investigation survey was conducted at the residence to investigate a medication administration error involving a resident.
Findings
The investigation found that the facility failed to provide care in accordance with community standards related to physician's orders for one resident. Medication errors were identified where medications were administered without physician orders, and the Director of Wellness acknowledged the errors.
Complaint Details
The complaint investigation was substantiated by findings of medication administration errors and lack of physician orders for the medications administered to the resident.
Deficiencies (1)
| Description |
|---|
| Failure to provide care and services in accordance with prevailing community standards related to physician's orders for one resident. |
Report Facts
Medication doses: 4
Dates: Feb 2, 2023
Dates: Jan 24, 2023
Dates: Jan 21, 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Brittany Hensblay | Director of Wellness | Acknowledged medication administration errors during interview. |
Inspection Report
Complaint Investigation
Deficiencies: 1
Dec 9, 2022
Visit Reason
An unannounced complaint/incident investigation survey was conducted at Smithfield Woods to investigate a deficiency identified related to management of services and resident care.
Findings
The facility failed to operate and provide services in accordance with the prevailing community standard of care for residents related to dementia. Specifically, wellness checks were not routinely performed as required by facility policy, resulting in a resident being found with injuries and subsequent hospitalization. The resident later passed away while in hospice care post hospitalization.
Complaint Details
The complaint investigation found that the facility did not follow the policy for wellness checks on Resident ID #1, who was admitted with dementia and was found with injuries on multiple occasions. The resident was hospitalized and later passed away in hospice care. The Administrator and Director of Wellness acknowledged the failure to follow policy during the exit interview.
Deficiencies (1)
| Description |
|---|
| Failure to provide services with adequate professional and ancillary employees and in accordance with applicable state law, including failure to perform routine wellness checks as required by facility policy. |
Report Facts
Date of survey completion: Dec 9, 2022
Dates of resident events: Resident admitted 1/31/2020; injury events on 10/27/2022, 10/29/2022, 10/30/2022, 11/1/2022, 11/2/2022; resident passed away post hospitalization 11/2 - 11/4/2022
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Brittany Tremblay | Area Representative Assessor (ARA) | Signed the inspection report and plan of correction |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jun 30, 2022
Visit Reason
An unannounced complaint/incident investigation survey was conducted at this residence.
Findings
No deficiencies were identified during the investigation.
Complaint Details
The investigation was unannounced and complaint/incident related; no deficiencies were found.
Inspection Report
Complaint Investigation
Deficiencies: 2
Mar 31, 2022
Visit Reason
An unannounced complaint/incident investigation survey was conducted at the residence to investigate deficiencies related to discharge summaries and reporting of incidents.
Findings
Deficiencies were identified in the completion of discharge summaries for three closed resident records and in maintaining evidence that all reportable incidents were thoroughly investigated and reported to the Rhode Island Department of Health within five business days.
Complaint Details
The complaint investigation found that discharge summaries were not completed as required for Residents #1, 2, and 3. Additionally, reportable incidents including resident-to-resident altercations, unwitnessed falls resulting in hospitalization, and unexpected or sudden deaths were not reported to RIDOH within the required timeframe.
Deficiencies (2)
| Description |
|---|
| Failure to complete discharge summaries summarizing the resident's stay for 3 of 3 closed records. |
| Failure to maintain evidence that all reportable incidents were thoroughly investigated and reported within five business days for 6 of 14 reportable incidents. |
Report Facts
Reportable incidents not reported timely: 6
Discharge summaries incomplete: 3
Reportable incidents listed: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Executive Director | Acknowledged that 'Assisted Living Residence - Five (5) Day Investigation Report' forms were not sent to RIDOH for the incidents. | |
| Director of Wellness | Unable to provide evidence that discharge summaries were completed as required for Residents #1, 2, and 3. |
Inspection Report
Complaint Investigation
Deficiencies: 5
Mar 23, 2021
Visit Reason
An unannounced biennial State Licensure survey and a complaint/incident investigation survey were conducted at the residence on 03/23/2021 to assess compliance with state licensure requirements and investigate complaints.
Findings
Multiple deficiencies were identified related to personnel records, resident assessments and service plans, infection control, medication services, and limited health services license requirements. The facility failed to maintain required documentation, conduct timely nurse reviews, ensure proper infection control practices, and maintain appropriate health screenings and immunizations for staff.
Complaint Details
The visit included a complaint/incident investigation component as part of the unannounced biennial survey. Specific complaint details are not explicitly stated, but deficiencies related to personnel records, resident care, infection control, and medication management were identified.
Deficiencies (5)
| Description |
|---|
| Personnel records lacked documentation of references, signed job descriptions, required education and training, and signed acknowledgements of resident rights for seven sample staff. |
| Resident assessments and service plans were not reviewed or updated at required intervals for sample residents, and nurse reviews were not completed timely. |
| Infection control policies and practices failed to meet COVID-19 standards, including improper mask use and hand hygiene observed during survey. |
| Medication services failed to have documented quarterly evaluations for medication aides and proper documentation for medication administration and storage. |
| Limited health services license requirements were not met, including failure to have a licensed physician or certified nurse practitioner as a member of the Quality Improvement Committee and failure to obtain proper employment health screenings for staff. |
Report Facts
Sample staff reviewed: 7
Sample residents reviewed: 8
Completion dates for corrective actions: 2021
Medication evaluations completed: 2
Audit frequency: 6
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 23, 2021
Visit Reason
An unannounced complaint/incident investigation survey and a biennial State licensure survey were conducted at this residence on 03/23/2021.
Findings
No deficient practice was identified under the complaint investigation survey.
Complaint Details
The complaint investigation survey found no deficient practice and no substantiated issues.
Inspection Report
Abbreviated Survey
Deficiencies: 1
Jan 20, 2021
Visit Reason
An unannounced focused survey was conducted related to COVID-19 infection control at the residence.
Findings
The facility failed to establish adequate infection control provisions for the mutual protection of residents, employees, and the public relative to COVID-19 standards. Observations included improper use of N95 masks by staff, empty and expired hand sanitizer dispensers, and lack of proper mask fitting and use.
Deficiencies (1)
| Description |
|---|
| Failure to establish infection control provisions for COVID-19 including proper mask use and hand sanitizer availability. |
Report Facts
Date survey completed: Jan 20, 2021
Plan of correction completion date: Feb 5, 2021
Plan of correction completion date: Jan 28, 2021
Number of staff observed wearing masks incorrectly: 2
Number of empty hand sanitizer dispensers observed: 2
Number of expired hand sanitizer dispensers: 2
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