Inspection Reports for Sonrisa Senior Living

The inspection was a case management visit conducted due to incident reports regarding a resident's behavioral episodes requiring medical assessment.

No deficiencies were noted as a result of the inspection. The Licensing Program Analyst and Executive Director discussed the resident's behavioral expressions plan and ongoing strategies.

The inspection was a required annual unannounced inspection conducted by Licensing Program Analyst Kevin Mknelly to assess compliance with licensing requirements using the full CARE tool.

The facility was observed to be clean, safe, and in good repair. However, deficiencies were found related to staff training documentation, with some staff lacking required training, posing potential health, safety, or personal rights risks to residents.

The complaint was substantiated based on the preponderance of evidence, indicating valid allegations related to staff training deficiencies.

Unannounced complaint investigation visit conducted due to multiple allegations including failure to ensure reporting requirements were followed, medication dispensing errors, and staffing qualifications.

The investigation substantiated that staff failed to notify a resident's family timely about an infectious illness due to an administrative error, posing a potential health risk. Other allegations regarding medication errors and staffing qualifications were found unsubstantiated or unfounded after review of records and interviews.

The complaint was substantiated regarding failure to notify family of an infectious illness due to an administrative error, leading to exposure risk. Other complaints about medication errors and staffing were unsubstantiated or unfounded.

Unannounced complaint investigation visit conducted due to allegations that staff did not ensure infectious disease protocols were followed to prevent the spread of scabies and that there were insufficient staff to meet residents' needs.

The investigation substantiated the allegations, finding that infection control measures were not comprehensively implemented at the onset of the scabies outbreak and that staffing shortages occurred, leading to delays in resident care. Deficiencies were cited related to infection control and staffing.

The complaint was substantiated. The investigation found that infectious disease protocols were not fully followed to prevent scabies spread and that staffing was insufficient at times to meet resident needs, leading to delays in care.

The inspection was an unannounced complaint investigation visit conducted in response to allegations of staff mismanaging resident's medication and falsifying medication administration records.

The investigation substantiated the allegation that staff mismanaged a resident's medication, specifically an inhaler with zero doses remaining was used and recorded as administered, posing an immediate health and safety risk. The allegation of falsifying medication administration records was found unsubstantiated due to lack of evidence.

The complaint investigation was substantiated for staff mismanaging resident's medication but unsubstantiated for falsifying medication administration records.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-09-24 regarding inadequate monitoring of a resident's oxygen administration, failure to ensure resident's room was cleaned, and failure to seek timely medical attention for a resident.

The investigation substantiated the allegation that staff did not adequately monitor the resident's oxygen administration, resulting in potential health and safety risks. The allegations that staff did not ensure the resident's room was cleaned and did not seek timely medical attention were found to be unsubstantiated.

The complaint investigation was substantiated for inadequate monitoring of oxygen administration, with evidence showing the resident was not always escorted or monitored as per care plan, leading to non-use of oxygen as prescribed. The allegations regarding room cleanliness and timely medical attention were unsubstantiated.

The inspection was an unannounced complaint investigation triggered by allegations that staff did not administer medications as prescribed and were mismanaging residents' medications.

The investigation substantiated the allegations, finding incidents where a resident was given another resident's medication and missed medication doses due to pharmacy and storage issues. These deficiencies posed immediate and potential health and safety risks to residents.

The complaint was substantiated based on evidence including resident and facility records and interviews. The findings confirmed medication errors and mismanagement, including a medication mix-up and missed doses due to pharmacy and storage issues.

The inspection was a required unannounced annual inspection conducted using the full CARE tool to evaluate compliance with licensing requirements.

The facility was found to be in substantial compliance with no deficiencies observed. The facility was clean, safe, and in good repair, with mostly complete resident and personnel files. Some discussion occurred regarding hospice care plan content and requests for staff first aid training certificates.

The inspection was a case management visit conducted regarding an unexpected resident death at the facility.

The resident who passed away had multiple chronic illnesses and appeared to have received the necessary level of care and supervision. No deficiencies were noted as a result of the inspection.

The visit was a case management visit to discuss incident reports received by the department, including resident health changes, incidents of residents leaving the memory care unit, and a fall with fracture.

No violations or deficiencies were noted during the inspection. The facility was found to have proper measures in place for resident hydration, delayed egress system functioning, staff training, and fall prevention programs.

The Licensing Program Analyst arrived unannounced to conduct a collateral visit to interview a resident concerning an issue not related to this facility.

No deficiencies were observed in the areas evaluated at the time of the visit.

The inspection was a Post Licensing unannounced visit conducted to evaluate the facility's compliance and ensure health and safety of residents using the CARE inspection tool.

No immediate health, safety, or personal rights violations were observed during the tour of the facility. Resident and staff files were complete, though some recommendations were made for file organization and ensuring completeness of physician reports. No deficiencies were cited as a result of this inspection.

The visit was a pre-licensing inspection conducted to evaluate the facility prior to opening, referencing the CARE inspection tool.

The facility was toured with no immediate health or safety concerns observed. The facility is in significant compliance with licensing requirements, with license approval pending.

The visit was an initial licensing evaluation for the Residential Care Facility for the Elderly to assess pre-licensing readiness and compliance with California Code Title 22 Regulations.

The applicant and administrator participated in a telephone interview (COMP II) confirming their understanding of facility operation, admission policies, staffing requirements, restricted health conditions, emergency preparedness, complaints and reporting, and general provisions. Identification was verified and required documentation was obtained.