SOUTHLAND LIVING

SOUTHLAND LIVING is a Nursing Home in California

SOUTHLAND LIVING is a Nursing Home in California

SOUTHLAND LIVING

NORWALK, CA 90650 View Map

SOUTHLAND LIVING is a Nursing Home in California

SOUTHLAND LIVING is a Nursing Home in California

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Overview of SOUTHLAND LIVING
Southland Care Center is located in Norwalk, California, and offers short-term rehabilitation and long-term care. The facility provides skilled nursing and assisted living services, focusing on the well-being of residents. A variety of activities are available to help residents stay active.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.70/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 75

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the California average
Occupancy rate 93.9%
Residents per day (avg) 115
Occupancy rate
93.9%
Residents per day (avg)
115

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

63% of new residents, often for short stays.

Typical stay 19 days

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$27.1M
Profit
$3.7M
Proprietary home Corporation
Home revenue
$27,070,346.00
Profit
$3,698,284.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.5M
38.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.9M
Total costs $23.4M
Bed community size
75-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
10 years in operation
A community with a solid operating history and experience delivering ongoing care.

About this community

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
February 25, 2016

Additional licensing details

License number: #198601962
CMS Certification Number: 555070
County: LOS ANGELES

Ownership & operating entity

Owner name: SOUTHLAND MANAGEMENT LLC

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs

Amenities & Lifestyle

Programs & Activities

Specific Programs
In-house Therapy, Skilled Nursing, Assisted Living, Stay Active

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

4 visits

Breakdown by visit type

0 total complaint visits

0 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

29 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Comparison Chart

The information below is reported by the California Department of Social Services and Department of Public Health.
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BETHEL SENIOR LIVING
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Nursing Home 24/7 care needed

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Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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SOUTHLAND LIVING
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CA 90650
120
No
-
PORT, BARRY
93.9%
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38.6%
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El Monte Convalescent Hospital
AL

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Hospice Care

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Independent Living For self-sufficient seniors seeking community and minimal assistance.

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Places of interest near SOUTHLAND LIVING

Address 0.0 miles from city center

Address NORWALK, CA 90650

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

270
Total Staff
208
Employees
62
Contractors
68,088
Total Hours (Quarter)
98
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse118.6 Yes
Licensed Practical Nurse427.6 No
Certified Nursing Assistant1427.6 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
219 staff
7.6hs shift avg
Physicians & Practitioners
3 staff
9hs shift avg
Therapy Services
29 staff
7.5hs shift avg
Activities & Recreation
3 staff
7.7hs shift avg
Social Services
2 staff
7.5hs shift avg
Dietary Services
5 staff
7.4hs shift avg
Other Services
8 staff
8.1hs shift avg
Contractor Analysis
1.9%
of total hours from contractors
1,313 contractor hours this quarter
Certified Nursing Assistant: 61 Registered Nurse: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant816114227,68191100%7.6
Licensed Practical Nurse4204211,69391100%7.6
Nurse Aide in Training220226,33291100%6.9
Registered Nurse101113,95391100%8.6
Physical Therapy Aide9092,84991100%7.4
Speech Language Pathologist6062,5408897%7.4
Dental Services Staff8082,3537279%8.1
Physical Therapy Assistant7071,9988492%7.2
Respiratory Therapy Technician5051,8798695%7.8
Other Dietary Services Staff4041,74391100%7.3
Qualified Social Worker2029366774%7.5
Therapeutic Recreation Specialist3036836369%7.7
RN Director of Nursing2026176268%7.3
Nurse Practitioner1015856571%9
Administrator1015206571%8
Physical Therapist1014996470%7.8
Dietitian1014776167%7.8
Respiratory Therapist1014565763%8
Clinical Nurse Specialist2022973336%9

Health Inspection History

Source: CMS Health Citations (Apr 2022 – Jul 2025)

17
Inspections
80
Total Citations
0
Critical (J-L)
3
Serious (G-I)
4.71
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
76
Serious (G-I)
3
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
20
25% of total
Resident Rights
12
15% of total
Pharmacy Services
12
15% of total
Infection Control
9
11% of total
Environmental
4
5% of total
Abuse, Neglect & Exploitation
3
4% of total
Citation Sources
Standard Inspections 60
Complaint Investigations 30
State Comparison (CA)
Citations
80
California average: 50.2
Critical Citations
0
California average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 02, 2025 D Quality of CareF0684 Corrected
Jul 02, 2025 D Quality of CareF0697 Corrected
Mar 14, 2025 E Abuse/NeglectF0600 Corrected
Mar 14, 2025 E Abuse/NeglectF0609 Corrected
Mar 14, 2025 E Abuse/NeglectF0610 Corrected
Mar 14, 2025 F AdministrationF0867 Corrected
Mar 14, 2025 D EnvironmentalF0921 Corrected
Mar 14, 2025 F EnvironmentalF0925 Corrected
Mar 14, 2025 F Infection ControlF0880 Corrected
Mar 14, 2025 E Infection ControlF0881 Corrected
Mar 14, 2025 E Infection ControlF0883 Corrected
Mar 14, 2025 E Infection ControlF0887 Corrected
Mar 14, 2025 E Nursing ServicesF0726 Corrected
Mar 14, 2025 E NutritionF0812 Corrected
Mar 14, 2025 D PharmacyF0755 Corrected
Mar 14, 2025 E PharmacyF0759 Corrected
Mar 14, 2025 E PharmacyF0760 Corrected
Mar 14, 2025 E PharmacyF0761 Corrected
Mar 14, 2025 E Quality of CareF0677 Corrected
Mar 14, 2025 E Quality of CareF0684 Corrected
Mar 14, 2025 E Quality of CareF0688 Corrected
Mar 14, 2025 E Quality of CareF0690 Corrected
Mar 14, 2025 D Quality of CareF0691 Corrected
Mar 14, 2025 E Quality of CareF0698 Corrected
Mar 14, 2025 E Care PlanningF0656 Corrected
Mar 14, 2025 E Care PlanningF0842 Corrected
Mar 14, 2025 E Resident RightsF0550 Corrected
Mar 14, 2025 D Resident RightsF0553 Corrected
Mar 14, 2025 E Resident RightsF0554 Corrected
Mar 14, 2025 D Resident RightsF0557 Corrected
Mar 14, 2025 E Resident RightsF0558 Corrected
Mar 14, 2025 D Resident RightsF0580 Corrected
Mar 14, 2025 E Resident RightsF0585 Corrected
Jan 30, 2025 E AdministrationF0865 Corrected
Jan 30, 2025 E PharmacyF0755 Corrected
Jan 30, 2025 G Quality of CareF0684 Corrected
Jan 08, 2025 D Quality of CareF0695 Corrected
Sep 24, 2024 E Nursing ServicesF0726 Corrected
Sep 05, 2024 D PharmacyF0755 Corrected
Sep 05, 2024 D Care PlanningF0656 Corrected
Jun 17, 2024 E Quality of CareF0740 Corrected
May 13, 2024 E Quality of CareF0677 Corrected
Mar 29, 2024 D EnvironmentalF0921 Corrected
Mar 29, 2024 D Infection ControlF0880 Corrected
Mar 29, 2024 E NutritionF0802 Corrected
Mar 29, 2024 E NutritionF0803 Corrected
Mar 29, 2024 E NutritionF0812 Corrected
Mar 29, 2024 E NutritionF0814 Corrected
Mar 29, 2024 E PharmacyF0755 Corrected
Mar 29, 2024 D PharmacyF0756 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Flagstone South LLC
Resident Census by Payment Source
114 Total Residents
Medicare 50 (43.9%)
Medicaid 59 (51.8%)
Private Pay/Other 5 (4.4%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
3.2 Score
53% better than avg California avg: 6.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
7.8 Score
31% better than avg California avg: 11.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
7.1%
Lost Too Much Weight
0.0%
Urinary Tract Infection
0.3%
Depressive Symptoms
5.2%
Falls with Major Injury
0.0%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
6.2%
Walking Ability Worsened
5.2%
Influenza Vaccine
97.6%
High Risk Residents with Pressure Ulcers
3.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
11.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
99.8% 6% better than avg California: 94.0%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.6% 59% better than avg California: 1.5%
Influenza Vaccine
96.0% Near average California: 93.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $38K California avg: $55K 30% better than avg
Number of Fines 2 California avg: 2.4
Compared to California Average Facility: $38K | California Avg: $55K
Penalty History

Showing all 2 penalties (Mar 2024 - Jan 2025)

Jan 8, 2025 Civil Money Penalty
$19K
Mar 29, 2024 Civil Money Penalty
$20K

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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