Total health inspections
17
California average 12.5
Last Health inspection on Jul 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in California
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southland Living
Nursing Home in California
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southland Living
Southland Care Center is located in Norwalk, California, and offers short-term rehabilitation and long-term care. The facility provides skilled nursing and assisted living services, focusing on the well-being of residents. A variety of activities are available to help residents stay active.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
75
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.9%
Residents per day (avg)
115
Occupancy rate
93.9%
Residents per day (avg)
115
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
63% of new residents, often for short stays.
Typical stay
19 days
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$27.1M
Profit
$3.7M
Privately-owned community
Operated by a business corporation.
Home revenue
$27.1M
Profit
$3.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.4M
75-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
10 years in operation
A community with a solid operating history and experience delivering ongoing care.
About this community
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceFebruary 25, 2016
CountyLOS ANGELES
License Number#198601962
CMS Certification Number555070
Owner NameSOUTHLAND MANAGEMENT LLC
Rehabilitation Services
Skilled Nursing
Specific ProgramsIn-house Therapy, Skilled Nursing, Assisted Living, Stay Active
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
4 visits
California average: 16 visits
Breakdown by visit type
0 total complaint visits
0 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
29 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
California average: 14 complaints
Health Inspection History
Inspections
Total health citations
80
California average 50.2
Citations per inspection
4.71
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
50 of 80 citations resulted from standard inspections; 20 of 80 resulted from complaint investigations; and 10 of 80 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
3
3
200% worse than California averageCalifornia average: 1
0 critical citations
3 serious citations
76 moderate citations
1 minor citation
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 02, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 02, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 02, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 02, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 14, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 14, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 14, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 14, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around California The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
Southland Living
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Norwalk
120
93.9%
+11%
4.70
+11%
2
80
4.7
3
115
Port, Barry
$27.1M
$10.5M
38.6%
555070
A & J Assisted Living
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
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53
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0
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0
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A1 Del Monte Stockton
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
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158
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0
0
0.0
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Aaa Kindness Care II
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
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32
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0
0
0.0
0
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Abbey Road Villa
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
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78
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0
0
0.0
0
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
270
Employees
208
Contractors
62
Staff to resident ratio
2.37:1
2368321% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
98
Average shift
7.6 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
68,088
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
42
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
142
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
1.9%
1,313 contractor hours this quarter
Certified Nursing Assistant: 61
Registered Nurse: 1
Staff by category
| Certified Nursing Assistant | 81 | 61 | 142 | 27,681 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 42 | 0 | 42 | 11,693 | 91 | 100% | 7.6 |
| Nurse Aide in Training | 22 | 0 | 22 | 6,332 | 91 | 100% | 6.9 |
| Registered Nurse | 10 | 1 | 11 | 3,953 | 91 | 100% | 8.6 |
| Physical Therapy Aide | 9 | 0 | 9 | 2,849 | 91 | 100% | 7.4 |
| Speech Language Pathologist | 6 | 0 | 6 | 2,540 | 88 | 97% | 7.4 |
| Dental Services Staff | 8 | 0 | 8 | 2,353 | 72 | 79% | 8.1 |
| Physical Therapy Assistant | 7 | 0 | 7 | 1,998 | 84 | 92% | 7.2 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,879 | 86 | 95% | 7.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,743 | 91 | 100% | 7.3 |
| Qualified Social Worker | 2 | 0 | 2 | 936 | 67 | 74% | 7.5 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 683 | 63 | 69% | 7.7 |
| RN Director of Nursing | 2 | 0 | 2 | 617 | 62 | 68% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 585 | 65 | 71% | 9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Physical Therapist | 1 | 0 | 1 | 499 | 64 | 70% | 7.8 |
| Dietitian | 1 | 0 | 1 | 477 | 61 | 67% | 7.8 |
| Respiratory Therapist | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 297 | 33 | 36% | 9 |
142 Certified Nursing Assistant
% of Days
100%
42 Licensed Practical Nurse
% of Days
100%
22 Nurse Aide in Training
% of Days
100%
11 Registered Nurse
% of Days
100%
9 Physical Therapy Aide
% of Days
100%
6 Speech Language Pathologist
% of Days
97%
8 Dental Services Staff
% of Days
79%
7 Physical Therapy Assistant
% of Days
92%
5 Respiratory Therapy Technician
% of Days
95%
4 Other Dietary Services Staff
% of Days
100%
2 Qualified Social Worker
% of Days
74%
3 Therapeutic Recreation Specialist
% of Days
69%
2 RN Director of Nursing
% of Days
68%
1 Nurse Practitioner
% of Days
71%
1 Administrator
% of Days
71%
1 Physical Therapist
% of Days
70%
1 Dietitian
% of Days
67%
1 Respiratory Therapist
% of Days
63%
2 Clinical Nurse Specialist
% of Days
36%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
114 residents
Residents by payment source
Medicare
50 residents (43.9%)
Medicaid
59 residents (51.8%)
Private pay or other
5 residents (4.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.2
53% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
7.8
31% better than California averageCalifornia average: 11.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.1%
Percent of long-stay residents whose need for help with daily activities has increased
7.1%
36% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.2%
Percent of long-stay residents whose ability to move independently worsened
5.2%
56% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.1%
In line with California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.4%
Percent of long-stay high risk residents with pressure ulcers
3.4%
31% better than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
73% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.2%
Percent of long-stay residents who have depressive symptoms
5.2%
22% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.2%
Percent of long-stay residents who received an antipsychotic medication
6.2%
39% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.6%
In line with California averageCalifornia average: 98.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
59% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
In line with California averageCalifornia average: 93.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$38K
30% lower than California averageCalifornia average: $55K
Number of fines
2
15% fewer fines than California averageCalifornia average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than California averageCalifornia average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$38K
California average
$55K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2025
$19K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 29, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 29, 2024
$20K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Southland Living based on CMS SNF Cost Reports.
Occupancy Rate
93.9%
↑ 3.5pp vs 2022
Net Income
$3.7M
↑ ~$217.6K vs 2022
Total Payroll
$12.4M
↑ ~$833.7K vs 2022
Profit Margin
13.7%
↓ 2.0pp vs 2022
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Guides for Better Senior Living
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