Inspection Reports for Spring Creek Inn Memory Care Community

MT, 59718

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Deficiencies per Year

8 6 4 2 0
2014
2016
2017
2019
2022
2023
2024
Unclassified
Inspection Report Complaint Investigation Deficiencies: 1 Nov 29, 2024
Visit Reason
The inspection was conducted as a complaint investigation following concerns related to resident care and treatment at Spring Creek Inn Memory Care Community.
Findings
The report details a failure in timely medical treatment and monitoring of a resident with swelling, edema, and a urinary tract infection, resulting in delayed antibiotic administration and eventual resident hospitalization and death.
Complaint Details
Complaint inspection triggered by concerns over resident care; the resident experienced worsening symptoms and delayed treatment, ultimately leading to hospitalization and death.
Deficiencies (1)
Description
Failure to properly monitor and treat a resident's swelling, edema, and urinary tract infection, including delayed application of compression boots and delayed antibiotic treatment.
Report Facts
Dates related to resident care events: Swelling assessment on 2024-11-08, UTI dip on 2024-11-10, increased confusion and pressure sore on 2024-11-12, compression boots reapplied on 2024-11-13, antibiotics started on 2024-11-15, resident transferred to hospital on 2024-11-16, resident passed away on 2024-11-18
Employees Mentioned
NameTitleContext
Stacia JensenAdministratorNamed as facility administrator
Linda EgebjergSurvey Team LeaderLed the complaint inspection
Inspection Report Deficiencies: 2 Apr 14, 2023
Visit Reason
The inspection was a Provisional Status Inspection conducted to review compliance with minimum standards for health care facilities, including disaster plan documentation and food service temperature logs.
Findings
The facility's disaster plan had an outdated off-site evacuation agreement last updated on 10/28/21, and the facility failed to maintain temperature logs for any of the fridges and freezers.
Deficiencies (2)
Description
Disaster Plan Documentation Review: The last updated written agreement for an off-site evacuation point was 10/28/21.
Documentation Review: The facility has not maintained temperature logs for any of the fridges and freezers.
Inspection Report Complaint Investigation Deficiencies: 8 Oct 26, 2022
Visit Reason
The inspection was conducted as a complaint investigation at Spring Creek Inn Memory Care Community to assess compliance with health care and assisted living facility standards.
Findings
The inspection revealed multiple deficiencies including unclean and unmade resident rooms, inadequate response to call systems, poor personal care of residents, improper oxygen use, insufficient bathing of residents, persistent odors of urine and bowel movements, and lack of proper housekeeping training in infection control.
Complaint Details
The inspection was triggered by a complaint and focused on multiple care and facility deficiencies including personal care, staffing response, and environmental cleanliness.
Deficiencies (8)
Description
Floors not regularly vacuumed, beds unmade, and bathrooms dirty in residents #1 through #9's rooms.
No response to activated call system in residents #4 and #7's shared room within 10 minutes.
Residents observed with excessively dirty, stained clothes, greasy and uncombed hair; many walking or sitting without shoes or socks; scheduled showers not performed.
Resident #1's portable oxygen tank set to 0 despite orders for 24-hour oxygen at 2 liters.
Oxygen key on Resident #1's portable oxygen tank was stripped; staff unable to turn oxygen on without surveyor assistance.
Residents #2 and #3 on 'as needed oxygen' only have concentrators; backup portable tanks not located.
Beds unmade in residents #1 through #9's rooms; sheets stripped and blankets thrown on floor.
Housekeeping staff not trained in proper infection control procedures when handling clean and soiled linen.
Report Facts
Residents inspected: 9 Residents observed with personal care issues: 30 Scheduled resident showers per day: 18 Residents sitting in main area with odor: 5
Employees Mentioned
NameTitleContext
Stacia JensenAdministratorRequested by surveyor to address odor issues with staff and residents.
Noelle MarklandSurvey Team LeaderLed the complaint inspection.
Staff #3Bath aideReported not showering residents due to being pulled to the floor.
Staff #1Administrator asked to address odor issues.
Staff #2Confirmed oxygen orders for Resident #1.
Inspection Report Complaint Investigation Census: 62 Deficiencies: 5 Jul 2, 2019
Visit Reason
The inspection was conducted as a complaint investigation to review concerns related to facility incident reports, staffing adequacy, resident safety, and care practices at Spring Creek Inn Memory Care Community.
Findings
The investigation found a lack of documentation of corrective actions for falls, inadequate staffing to meet resident needs, high rates of resident falls and incontinence, improper use of restrictive toileting clothing, locked resident rooms without proper assessment or documentation, and insufficient privacy screens for semi-private rooms.
Complaint Details
The visit was complaint-related, focusing on issues such as incident report documentation, staffing shortages, resident safety concerns including falls and locked rooms, and use of restrictive clothing. No substantiation status was explicitly stated.
Deficiencies (5)
Description
Lack of documentation of appropriate corrective action to prevent reoccurrence of falls in incident reports.
Inadequate staffing observed during facility walkthrough, with staff admitting to being the only person on the floor while others were at lunch.
High incontinence rate with incomplete healthcare plan documentation and use of restrictive toileting clothing without proper care plans.
Resident room doors locked without evidence of resident assessment or documentation supporting locked doors or key use.
Only two privacy screens available for 26 semi-private or shared rooms.
Report Facts
Resident census: 62 Incident reports reviewed: 52 Falls: 50 Falls: 61 Falls: 26 Falls: 45 Residents with incontinence: 39 Residents using zip-back jumpsuits: 9 Semi-private/shared rooms: 26 Privacy screens available: 2
Employees Mentioned
NameTitleContext
Stacia JensenAdministratorNamed in relation to lack of documentation review of incident reports
Tara WootenSurvey Team LeaderConducted complaint inspection
Director of Nursing ServicesDirector of Nursing ServicesInterviewed regarding resident room locks and privacy screens
Inspection Report Complaint Investigation Deficiencies: 2 Feb 17, 2017
Visit Reason
The inspection was conducted as a complaint investigation triggered by concerns regarding an incident involving Resident #1 and other residents related to involuntary discharge criteria and personal care services.
Findings
The investigation found that Resident #1 had two sexual encounters over approximately six months, with no indication of repeated or substantial interference with other residents' rights or safety. The facility issued a 30-day discharge notice without adequate reason, and failed to respect the privacy and decision-making rights of Residents #1 and #3.
Complaint Details
The complaint investigation focused on an incident where Resident #1 was found inappropriately touching other residents and subsequent discharge notice. The investigation concluded that the incidents involved seemingly consenting adults and no further action was necessary. The discharge notice lacked adequate justification.
Deficiencies (2)
Description
Failure to provide adequate reason for involuntary discharge of Resident #1 despite limited incidents and no substantial interference with others.
Failure to grant rights of privacy and decision making to Resident #1 and Resident #3 regarding personal relationships.
Report Facts
Discharge notice period (days): 30 Incident dates count: 2
Employees Mentioned
NameTitleContext
Tara WootenSurvey Team LeaderLed the complaint inspection
Staff 1Interviewed and reported on discharge direction and incident details
Staff 2Met with Resident #3's family and signed investigation documentation
Staff 3Met with Resident #3's family
Inspection Report Renewal Deficiencies: 2 Oct 18, 2016
Visit Reason
The inspection was conducted as a renewal inspection of the Spring Creek Inn Memory Care Community facility.
Findings
The inspection identified issues including the presence of an 'Abuse of Vulnerable Adults' document referencing Washington State regulations in resident files, and undated health care plans for several residents, making it unclear if they were completed within 21 days of admission.
Severity Breakdown
CATEGORY C: 1
Deficiencies (2)
DescriptionSeverity
Resident Files #1 - #7 contained an 'Abuse of Vulnerable Adults' document referencing Washington State regulations and agency contact information.
Health Care Plans for Residents #2 - #6 and #10 were not dated, so it could not be determined if they were completed within 21 days of admission.CATEGORY C
Report Facts
Resident Files reviewed: 12
Employees Mentioned
NameTitleContext
Tara WootenSurvey Team LeaderNamed as Survey Team Leader for the renewal inspection
Inspection Report Complaint Investigation Deficiencies: 4 Oct 23, 2014
Visit Reason
The inspection was conducted as a complaint investigation following reports of incidents involving two residents at the facility.
Findings
The investigation found that incident reports regarding inappropriate contact between Resident #1 and Resident #2 were incomplete and lacked documentation of review by the facility Administrator. Additionally, the facility failed to document provider notification, response, and family contact related to the incidents on 10/1/2014 and 10/7/2014.
Complaint Details
The complaint investigation was triggered by reports of inappropriate contact between two residents. The complaint was substantiated by findings of incomplete incident reporting and lack of required notifications and documentation.
Deficiencies (4)
Description
Incident reports for Resident #1 and Resident #2 were not reviewed by the facility Administrator.
Resident files lacked documentation of provider notification and response to incidents on 10/1/2014 and 10/7/2014.
Facility failed to document contact with family members regarding incidents on 10/1/2014 and 10/7/2014.
No incident reports were found for the occurrences between Resident #1 and Resident #2 on 10/1/2014 and 10/7/2014.
Inspection Report Renewal Deficiencies: 2 Oct 23, 2014
Visit Reason
The inspection was conducted as a renewal inspection of the Spring Creek Inn Memory Care Community facility license.
Findings
The inspection identified deficiencies including lack of documentation for quarterly review of Health Care Plans for residents and incomplete Medication Administration Records that do not include reasons for scheduled medication use.
Deficiencies (2)
Description
No documentation indicating that the Health Care Plans for any of the residents are reviewed quarterly.
Medication Administration Records do not include reason for use for scheduled medications.

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