Inspection Report Summary
The most recent inspection on May 28, 2025, identified a deficiency related to a staff member’s failure to use a gait belt during a resident transfer, which resulted in a fall with injury; this issue was corrected prior to the survey. Earlier inspections showed a pattern of deficiencies primarily involving quality of care, medication management, accident prevention, and safety measures such as fire and life safety code compliance. Several complaint investigations were substantiated, including medication errors, inadequate cancer care, and failure to secure residents’ property, while many other complaints were found unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows ongoing challenges in care and safety areas, with some corrections made promptly but no clear overall trend of sustained improvement.
Deficiencies (last 4 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a May 2025 inspection.
Census over time
| Description | Severity |
|---|---|
| Failed to ensure interdisciplinary team determined resident safety and obtained physician order for self-administration of medication. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure Notice of Medicare Non-Coverage was signed by resident or representative. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to update PASARR when new diagnoses or psychotropic medications were added. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to develop baseline care plans within 48 hours including enhanced barrier precautions. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to hold quarterly care plan meetings, invite residents/representatives, and develop comprehensive care plans related to PICC line and enhanced barrier precautions. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to follow physician orders for weekly weights and notification for bladder scans over 400 ml. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure physician's order for oxygen use was prescribed. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure attending physician documented rationale for not acting on pharmacist's recommendations. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure medication bottles were labeled with open dates and medication labels were legible. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to monitor and document refrigerator temperatures and discard expired food items. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure proper use of PPE during care for residents on Enhanced Barrier Precautions, proper signage, and proper storage of bed pans. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Provided interviews and facility policies related to multiple deficiencies including medication self-administration, care plans, and infection control. |
| Social Service Worker 6 | Social Service Worker | Interviewed regarding PASARR updates and care plan meetings. |
| Social Service Worker 7 | Social Service Worker | Interviewed regarding care plan meetings and enhanced barrier precautions. |
| Registered Nurse 16 | Registered Nurse | Interviewed regarding oxygen orders and bladder scan notifications. |
| Clinical Support Nurse | Clinical Support Nurse | Interviewed regarding baseline care plans and physician orders. |
| Unit Manager 9 | Unit Manager | Interviewed regarding improper storage of bed pan. |
| QMA 12 | Qualified Medication Aide | Observed and interviewed regarding PPE use during care. |
| LPN 1 | Licensed Practical Nurse | Observed and interviewed regarding PPE use during medication administration. |
| CNA 5 | Certified Nursing Assistant | Observed during catheter care and PPE use. |
| Kitchen Manager | Kitchen Manager | Interviewed regarding refrigerator temperature and food safety. |
| Infection Preventionist | Infection Preventionist | Observed catheter care and provided infection control guidance. |
| Description | Severity |
|---|---|
| Failure to ensure staff used a gait belt during resident transfer, resulting in a fall with injury. | Level of Harm - Actual harm |
| Name | Title | Context |
|---|---|---|
| CNA 2 | Certified Nursing Assistant | Failed to use gait belt during transfer resulting in resident fall |
| Director of Nursing | Confirmed gait belt use policy and staff training | |
| Director of Therapy | Provided therapy evaluation indicating gait belt use |
| Description | Severity |
|---|---|
| Failure to ensure a staff member used a gait belt during a transfer, resulting in a resident fall with abrasion and femur fracture. | SS=G |
| Name | Title | Context |
|---|---|---|
| CNA 2 | Certified Nursing Assistant | Named in deficiency for failure to use gait belt during transfer resulting in resident fall |
| Director of Nursing | Interviewed regarding gait belt policy and deficiency | |
| Director of Therapy | Interviewed regarding therapy evaluation and gait belt use | |
| CNA 3 | Certified Nursing Assistant | Interviewed regarding gait belt use |
| RN 4 | Registered Nurse | Interviewed regarding gait belt use |
| CNA 5 | Certified Nursing Assistant | Interviewed regarding gait belt use |
| Description | Severity |
|---|---|
| Failure to provide appropriate treatment and care according to orders, resident’s preferences and goals, specifically related to cancer medication and follow-up oncology care for Resident B. | Level of Harm - Actual harm |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding Resident B's chemotherapy drug orders and medication discontinuation |
| Medical Director | Discontinued Resident B's cancer medication without oncologist consultation; no name provided |
| Description | Severity |
|---|---|
| Failed to ensure a resident received ordered cancer medication and follow-up oncology care, and medical director discontinued medication without oncologist consultation. | SS=G |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding resident's chemotherapy drug orders and follow-up care |
| Description | Severity |
|---|---|
| Failed to ensure 1 of 6 sets of smoke barrier doors would restrict the movement of smoke for at least 20 minutes; doors did not close completely or latch, leaving a one-inch gap. | SS=E |
| Name | Title | Context |
|---|---|---|
| Cynthia Kump-Tarbutton | Executive Director | Signed the report |
| Director of Maintenance | Acknowledged smoke barrier doors did not close completely or latch and responsible for corrective actions | |
| Field Maintenance Supervisor | Present during observation of deficient smoke barrier doors |
| Description | Severity |
|---|---|
| Facility failed to ensure a facility arranged transfer included the correct address of the receiving facility for 1 of 1 resident reviewed for discharge. | Level of Harm - Minimal harm or potential for actual harm |
| Facility failed to ensure the physician was notified as ordered, to hold medications according to physician's ordered hold parameters, and to ensure medications were given as ordered for 5 of 5 residents reviewed. | Level of Harm - Minimal harm or potential for actual harm |
| Facility failed to ensure the physical therapy recommended method to transfer a resident was used for 1 of 5 residents reviewed for accidents. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding medication notification and transfer issues |
| Social Services Director | Social Services Director | Made arrangements for resident transfer; gave wrong address to transport company |
| Executive Director | Executive Director | Acknowledged human error in providing wrong address for resident transfer |
| Director of Therapy | Director of Therapy | Interviewed regarding transfer recommendations and documentation |
| Anonymous staff member | Interviewed regarding medication administration practices |
| Description | Severity |
|---|---|
| Failed to ensure the physical therapy recommended method to transfer a resident was used for 1 of 5 residents reviewed for accidents. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to complete an abnormal involuntary movement scale (AIMS) assessment timely and did not educate about black box warnings for antipsychotic medication for 1 of 5 residents reviewed for unnecessary medications. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure medication carts were free of loose medications, label an inhaler, keep narcotic cards free of compromise, and ensure narcotic count log accuracy for 3 medication carts. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to assist a resident to obtain dentures as recommended during a dental exam for 1 of 3 residents reviewed for dental services. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure frozen foods were sealed and free of moisture in the walk-in freezer. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| Director of Therapy | Interviewed regarding transfer recommendations and order placement | |
| CNA 6 | Certified Nursing Assistant | Provided written statement about resident transfer incident |
| Director of Nursing | DON | Interviewed regarding AIMS assessment and medication destruction procedures |
| Executive Director | ED | Interviewed regarding education on black box warnings and medication policies |
| LPN 2 | Licensed Practical Nurse | Interviewed regarding medication cart observations and narcotic reconciliation |
| LPN 5 | Licensed Practical Nurse | Interviewed regarding medication destruction procedures |
| Unit Manager | Interviewed regarding narcotic card procedures | |
| Social Services Assistant | Interviewed regarding dental services and denture procurement | |
| Dietary Manager | Interviewed regarding freezer conditions and food safety | |
| Maintenance Supervisor | Interviewed regarding freezer defrosting and moisture issues | |
| Administrator | Interviewed regarding freezer auto defrost function |
| Description | Severity |
|---|---|
| Failed to ensure a facility arranged transfer included the correct address for 1 resident (Resident F). | SS=D |
| Failed to ensure physician notification and medication administration according to ordered parameters for 5 residents. | SS=E |
| Failed to ensure physical therapy recommended transfer method was used for 1 resident (Resident E). | SS=D |
| Failed to complete abnormal involuntary movement scale (AIMS) assessment and provide black box warning education for 1 resident on antipsychotic medication (Resident 37). | SS=D |
| Failed to ensure medication carts were free of loose medications, inhalers labeled, narcotic cards free of compromise, and narcotic count logs accurate. | SS=D |
| Failed to assist a resident to obtain dentures as recommended during dental exam (Resident 20). | SS=D |
| Failed to ensure frozen foods were sealed and free of moisture in the walk-in freezer. | SS=D |
| Name | Title | Context |
|---|---|---|
| Cynthia Tarbutton | Executive Director | Signed the report |
| Director of Nursing | Director of Nursing | Interviewed regarding medication administration and policies |
| Director of Therapy | Director of Therapy | Interviewed regarding transfer recommendations and documentation |
| Social Services Assistant | Social Services Assistant | Interviewed regarding discharge planning and dental services |
| Business Office Manager | Business Office Manager | Provided statement regarding transport company incident |
| LPN 2 | Licensed Practical Nurse | Interviewed regarding medication cart and narcotic reconciliation |
| LPN 5 | Licensed Practical Nurse | Interviewed regarding medication cart and destruction of loose pills |
| Unit Manager | Unit Manager | Interviewed regarding narcotic card procedures |
| Maintenance Supervisor | Maintenance Supervisor | Interviewed regarding freezer defrosting |
| Dietary Manager | Dietary Manager | Interviewed regarding freezer condition and food storage |
| Description | Severity |
|---|---|
| Failed to protect residents from wrongful use of their belongings or money, specifically credit card misappropriation by a housekeeper. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| Housekeeper 1 | Named as the staff member who misappropriated residents' credit cards and was terminated | |
| Executive Director | Interviewed regarding the fraudulent charges and investigation |
| Description | Severity |
|---|---|
| Facility failed to ensure residents' credit cards were kept safe and secure during admission, resulting in fraudulent charges by a housekeeper. | SS=D |
| Name | Title | Context |
|---|---|---|
| Housekeeper 1 | Named as the individual who misappropriated residents' credit cards and was terminated | |
| Executive Director | Interviewed regarding the fraudulent charges and investigation |
| Description | Severity |
|---|---|
| Failure to administer potassium liquid as ordered, resulting in a critically low potassium level and hospital admission. | Level of Harm - Actual harm |
| Name | Title | Context |
|---|---|---|
| Agency Nurse 4 | Named in medication error for not administering potassium liquid as ordered on 10/24/23 | |
| LPN 5 | Involved in rescheduling potassium liquid medication and lab orders | |
| Director of Nursing | Director of Nursing (DON) | Interviewed regarding medication error and facility policies |
| Regional Director of Clinical Support | Regional Director of Clinical Support (RDCS) | Interviewed regarding lack of policy for following physician orders |
| Nurse Practitioner | Nurse Practitioner (NP) | Ordered potassium replacement and provided clinical assessment |
| Executive Director | Executive Director (ED) | Provided facility medication administration policies |
| Description | Severity |
|---|---|
| Failure to administer potassium chloride liquid as ordered, resulting in a significant medication error and hospital admission for Resident G. | SS=G |
| Name | Title | Context |
|---|---|---|
| Cynthia Marker-Kump | Executive Director | Signed the report |
| Agency Nurse 4 | Failed to administer potassium chloride liquid as ordered on 10/24/23 | |
| LPN 5 | Advised rescheduling potassium medication to 10/25/23 and changed order dates | |
| Director of Nursing | DON | Interviewed regarding medication error and facility policies |
| Regional Director of Clinical Support | RDCS | Interviewed about facility policy on following physician orders |
| Nurse Practitioner | NP | Ordered potassium replacement and directed emergency transfer after medication error |
| Description | Severity |
|---|---|
| Failed to ensure interventions were used to prevent potential decline to a resident's bilateral heel pressure ulcers. | SS=D |
| Name | Title | Context |
|---|---|---|
| Cynthia Marker-Kump | Executive Director | Signed the report and was present during the survey |
| Director of Nursing | Director of Nursing | Interviewed during survey; provided information about resident care and policies |
| LPN 1 | Observed resident and provided information about wound care and resident's use of Prevalon boots | |
| LPN 3 | Observed resident's wounds and applied Prevalon boots during survey |
| Description | Severity |
|---|---|
| Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing for 1 of 3 residents reviewed. | Level of Harm - Minimal harm or potential for actual harm |
| No order written for floating heels/ankles with pillows as part of offloading plan despite wound care treatment plan. | Level of Harm - Minimal harm or potential for actual harm |
| Lack of documentation that resident or representative was educated on condition, treatment options, expected outcomes, and consequences of refusing Prevalon boots. | Level of Harm - Minimal harm or potential for actual harm |
| No care plan addressing resident refusal of Prevalon boots and alternative approaches. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing (DON) | Participated in observation and interview regarding resident's refusal of Prevalon boots and care plan |
| LPN 1 | Licensed Practical Nurse | Observed resident without boots and pillows, participated in wound observation |
| LPN 3 | Licensed Practical Nurse | Observed and described resident's heel wounds and treatment |
| Description | Severity |
|---|---|
| Fire alarm system failed to maintain accurate time on the control panel. | SS=C |
| Sprinkler head spray pattern was obstructed by a ceiling fan in the kitchen office. | SS=E |
| Portable fire extinguisher in the basement was installed with the top more than five feet above the floor. | SS=E |
| Name | Title | Context |
|---|---|---|
| Cynthia Marker-Kump | Executive Director | Facility representative who signed the report. |
| Maintenance Director | Interviewed regarding deficiencies and corrective actions; name not provided. |
| Description | Severity |
|---|---|
| Failed to monitor daily weights as ordered for a resident with congestive heart failure. | SS=D |
| Failed to ensure dependent residents were transferred as care planned using proper technique and transfer assist of two. | SS=D |
| Failed to reweigh a resident after significant weight loss and notify physician. | SS=D |
| Failed to label liquid narcotics stored in the narcotic box in the medication cart. | SS=D |
| Failed to ensure appropriate screening items were maintained for prospective employees including references, PPD tests, job orientation, and dementia training. | — |
| Name | Title | Context |
|---|---|---|
| NA 5 | Certified Nursing Assistant | Employee file missing references, 1st or 2nd step TB test, and job orientation |
| NA 7 | Certified Nursing Assistant | Employee file missing references |
| Cook 8 | Cook | Employee file missing required dementia training |
| Director of Nursing | Director of Nursing | Interviewed regarding weight monitoring and medication labeling policies |
| Executive Director | Executive Director | Interviewed regarding employee files and policies |
| Description | Severity |
|---|---|
| Failed to monitor daily weights as ordered for a resident with congestive heart failure. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to ensure dependent residents were transferred as care planned using proper technique and two-person assist for 2 residents. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to reweigh a resident after significant weight loss and notify physician. | Level of Harm - Minimal harm or potential for actual harm |
| Failed to label liquid narcotics stored in the narcotic box in the medication cart. | Level of Harm - Minimal harm or potential for actual harm |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding lack of CHF policy, weight monitoring, and medication labeling |
| CNA 5 | Certified Nursing Assistant | Interviewed regarding resident transfer procedures |
| CNA 6 | Certified Nursing Assistant | Observed attempting to transfer resident unassisted |
| Executive Director | Executive Director | Provided medication removal policy |
| Description | Severity |
|---|---|
| Failed to provide privacy for 1 of 1 resident during an examination (Resident C). | SS=D |
| Failed to ensure off-loading boots were in use for 1 of 2 residents reviewed for skin integrity (Resident C). | SS=D |
Loading inspection reports...



