Sterling Court
Sterling Court is an Independent Living Home in California
Sterling Court is an Independent Living Home in California
Sterling Court
Sterling Court is an Independent Living Home in California
Sterling Court is an Independent Living Home in California
Situated in the heart of San Mateo, California, Sterling Court offers a vibrant senior community with both independent and assisted living rental residences. The community thrives with a plethora of activities and services, from a constantly evolving chef-curated menu to invigorating exercise classes and exciting excursions in a comfortable shuttle. What sets Sterling Court apart is its dedicated and hospitable staff, unwavering in their commitment to create a warm and personalized environment tailored to each resident’s unique needs.
What distinguishes Sterling Court even further is its all-inclusive fee structure. Through a transparent, single fee, residents gain access of comprehensive array of benefits, encompassing fine dining, housekeeping, maintenance, transportation, and an array of over 150 diverse activities. Senior residents here bid farewell to the responsibilities of home ownership and wholeheartedly embrace a life focused on the most precious aspects, including quality time with family and friends.
Inspection Report Summary for Sterling Court
Sterling Court, a 24‑bed assisted‑living facility in San Mateo, was subject to a series of licensing visits in 2023 and 2025. In the 2025 unannounced inspection, evaluator Audrey Jeung documented that the property met most physical‑safety standards—locked medication storage, functioning carbon‑monoxide detectors, grab bars, and adequate lighting. However, the evaluator identified three regulatory violations. Disinfectant liquid Resolve was left in an occupied client room, violating CCR 87309(a); a caregiver employed since August 2024 had not yet obtained the required criminal‑record clearance, violating HSC 1569.17(b)(1)(C); and the facility had failed to conduct quarterly disaster drills, in breach of HSC 1569.695(c). For each deficiency, a plan of correction was outlined with a 2–3 week deadline, and the administrator, Sarah St. Charles, was instructed to submit proof of remediation by the specified dates.
The 2023 substantiated complaint, investigated by evaluator Komal Charitra, centered on the facility’s failure to provide resident records to an authorized representative. The complaint, filed on 1 31 2023, led to a verification that staff had withheld resident documents pending legal counsel, in violation of CCR 87506(c)(1). The licensing authority cited a deficiency (LIC 9099D) and issued a civil‑penalty notice, requiring the facility to supply the requested records to the responsible party by 2 10 2023. The executive director, Sarah St. Charles, confirmed she would deliver the files and submit documentation to the Department as proof of correction.
A separate 2023 complaint (filed 2 9 2022 and investigated on 11 15 2023 by evaluator Audrey Jeung) was determined unsubstantiated. No evidence of policy violation was found, and no corrective action was required. This contrast underscores a recurring theme: Sterling Court has repeatedly encountered deficiencies related to documentation and record‑keeping, but has also demonstrated a willingness to correct clear violations within the licensing framework. The pattern of remediation deadlines and penalties suggests ongoing scrutiny, yet also a capacity for compliance when prompted.

Community Stability & Environment
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Current Availability
21 of 24 beds occupiedAbove average Occupancy rate of 87.5%.
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Licensed Since
Date when the facility's license was first issued by the state. March 1, 2001
Long operating historyOperating for many years compared to similar facilities statewide often reflects stability and experience in regulated care. -
Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car. 89
Very WalkableMost errands can be accomplished on foot. Many essentials within a short walk. Strong sidewalk network and safe crossings. Car useful but not necessary for daily life.
Safety, Compliance & Inspections Overview
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All Visits
Total number of inspections, complaint visits, and administrative visits conducted by California regulators. 4 visits
Equal to state averageThese represent official inspections performed by California state analysts. A visit count equal to the state average reflects a standard level of oversight. -
Complaint Visits
Inspections triggered by official complaints filed with the state. 2 complaints
50% of visitsThese visits are triggered by state-filed complaints. Matching the state average reflects a typical number of concerns for similar facilities. -
Citations
Number of deficiencies or violations identified during inspections conducted by California regulators. 7 citations
Above state averageCitations document regulatory violations. More than average suggests the facility had multiple areas needing correction. -
BBB Accreditation
Indicates whether the business meets BBB accreditation standards. Accredited
Meets BBB standardsBBB accreditation confirms the business meets BBB standards for transparency, responsiveness, and ethical practices. -
Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal. View Inspection Reports
Facility & Licensing Details
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Business ID
Internal identifier assigned to the licensed business operating in California. 68161
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County
County in California where the facility is located. SAN MATEO
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Facility Type
Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in California. LICENSED
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Licensee / Operator
Entity or organization legally responsible for managing this facility under California regulations. WEBCOR BUILDERS, INC. & FIFTY PENINSULA PARTNERS
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Regional Office
State regional office responsible for overseeing this facility. 14
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
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Types of Care at Sterling Court
Places of interest near Sterling Court
1.3 miles from city center
850 N El Camino Real, San Mateo, CA 94401
[email protected]
650-344-8200
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Home Care
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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