Sterling Court
Sterling Court
Situated in the heart of San Mateo, California, Sterling Court offers a vibrant senior community with both independent and assisted living rental residences. The community thrives with a plethora of activities and services, from a constantly evolving chef-curated menu to invigorating exercise classes and exciting excursions in a comfortable shuttle. What sets Sterling Court apart is its dedicated and hospitable staff, unwavering in their commitment to create a warm and personalized environment tailored to each resident’s unique needs.
What distinguishes Sterling Court even further is its all-inclusive fee structure. Through a transparent, single fee, residents gain access of comprehensive array of benefits, encompassing fine dining, housekeeping, maintenance, transportation, and an array of over 150 diverse activities. Senior residents here bid farewell to the responsibilities of home ownership and wholeheartedly embrace a life focused on the most precious aspects, including quality time with family and friends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
How BBB ratings work
About this community
Occupancy
License details
Ownership & operating entity
Sterling Court is legally operated by WEBCOR BUILDERS, INC. & FIFTY PENINSULA PARTNERS.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at Sterling Court
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
2 visits
California average: 16 visits
Breakdown by visit type
2 total complaint visits
0 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
2 complaint investigations
Investigations can have many visits.
California average: 10 complaint investigations
3 official inspections
California average: 4 official inspections
8 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 10 citations
3 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
5 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
7 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Sterling Court
Most inspections found some deficiencies, with the latest annual inspection on February 20, 2025, identifying issues including improper storage of cleaning chemicals in a resident’s room, a staff member lacking criminal record clearance, and missed quarterly emergency drills. Earlier annual inspections also noted missing health screenings for staff and incomplete hospice training, while complaint investigations from 2023 and 2024 mostly found allegations unsubstantiated except for one substantiated complaint in February 2023 related to failure to provide resident records to an authorized person. None of the reports indicated fines, license suspensions, or immediate jeopardy, and the deficiencies were generally isolated rather than severe. The facility showed some ongoing challenges with staff compliance and emergency preparedness, but the most recent report suggests these issues continue to require attention. Several complaint investigations were unsubstantiated, indicating that many concerns raised were not confirmed upon review.
Compare Independent Living around San Mateo
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Home Care
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Places of interest near Sterling Court
1.3 miles from city center — 3.82 miles to nearest hospital (San Mateo Medical Center)
850 N El Camino Real, San Mateo, CA 94401
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Guides for Better Senior Living
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