Sterling Court

Sterling Court is an Independent Living Home in California

Sterling Court is an Independent Living Home in California

Sterling Court

850 N El Camino Real, San Mateo, CA 94401 View Map

Sterling Court is an Independent Living Home in California

Sterling Court is an Independent Living Home in California

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Sterling Court

Situated in the heart of San Mateo, California, Sterling Court offers a vibrant senior community with both independent and assisted living rental residences. The community thrives with a plethora of activities and services, from a constantly evolving chef-curated menu to invigorating exercise classes and exciting excursions in a comfortable shuttle. What sets Sterling Court apart is its dedicated and hospitable staff, unwavering in their commitment to create a warm and personalized environment tailored to each resident’s unique needs.

What distinguishes Sterling Court even further is its all-inclusive fee structure. Through a transparent, single fee, residents gain access of comprehensive array of benefits, encompassing fine dining, housekeeping, maintenance, transportation, and an array of over 150 diverse activities. Senior residents here bid farewell to the responsibilities of home ownership and wholeheartedly embrace a life focused on the most precious aspects, including quality time with family and friends.

650-344-8200

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 24

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the California average
Occupancy rate 87.5%
Occupancy rate
87.5%
Bed community size
24-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
25 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 89 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
88%
Occupied Beds
21 of 24
Percentage of available beds currently in use by residents.

California average: 72%

License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
March 1, 2001

Additional licensing details

County: SAN MATEO

Ownership & operating entity

Sterling Court is legally operated by WEBCOR BUILDERS, INC. & FIFTY PENINSULA PARTNERS.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Sterling Court

Assisted Living Independent Living
Contact Sterling Court

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

2 visits

California average: 14 visits

Breakdown by visit type

2 total complaint visits

0 other visits Info Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.

California average

12 total complaint visits

7 other visits

2 complaint investigations

Investigations can have many visits.

California average: 10 complaint investigations

3 official inspections

California average: 4 official inspections

8 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

California average: 9 citations

3 serious citations

A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.

California average: 3 serious citations

5 moderate citations

A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.

California average: 4 moderate citations

Inspection Report Summary for Sterling Court

Sterling Court, a 24‑bed assisted‑living facility in San Mateo, was subject to a series of licensing visits in 2023 and 2025. In the 2025 unannounced inspection, evaluator Audrey Jeung documented that the property met most physical‑safety standards—locked medication storage, functioning carbon‑monoxide detectors, grab bars, and adequate lighting. However, the evaluator identified three regulatory violations. Disinfectant liquid Resolve was left in an occupied client room, violating CCR 87309(a); a caregiver employed since August 2024 had not yet obtained the required criminal‑record clearance, violating HSC 1569.17(b)(1)(C); and the facility had failed to conduct quarterly disaster drills, in breach of HSC 1569.695(c). For each deficiency, a plan of correction was outlined with a 2–3 week deadline, and the administrator, Sarah St. Charles, was instructed to submit proof of remediation by the specified dates.

The 2023 substantiated complaint, investigated by evaluator Komal Charitra, centered on the facility’s failure to provide resident records to an authorized representative. The complaint, filed on 1 31 2023, led to a verification that staff had withheld resident documents pending legal counsel, in violation of CCR 87506(c)(1). The licensing authority cited a deficiency (LIC 9099D) and issued a civil‑penalty notice, requiring the facility to supply the requested records to the responsible party by 2 10 2023. The executive director, Sarah St. Charles, confirmed she would deliver the files and submit documentation to the Department as proof of correction.

A separate 2023 complaint (filed 2 9 2022 and investigated on 11 15 2023 by evaluator Audrey Jeung) was determined unsubstantiated. No evidence of policy violation was found, and no corrective action was required. This contrast underscores a recurring theme: Sterling Court has repeatedly encountered deficiencies related to documentation and record‑keeping, but has also demonstrated a willingness to correct clear violations within the licensing framework. The pattern of remediation deadlines and penalties suggests ongoing scrutiny, yet also a capacity for compliance when prompted.

Compare Independent Living around San Mateo

The information below is reported by the California Department of Social Services and Department of Public Health.
Silverado Belmont Hills Memory Care Community
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Belmont
112
No
A+
76
SUBTENANT 1301 RALSTON AVE; SILVERADO SR LVG MGT
78.6%
1 Bed / 2 Bed
Sterling Court
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Mateo
24
Yes
A+
89
WEBCOR BUILDERS, INC. & FIFTY PENINSULA PARTNERS
87.5%
1 Bed / 2 Bed
Pacific Care Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Home Care

San Mateo
6
No
-
86
J & I LLC
100.0%
1 Bed / 2 Bed
Sage Eldercare Solutions
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Millbrae
-
No
-
22
-
-
1 Bed / 2 Bed
StarLight CareGivers, Inc.
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Los Altos
-
No
A+
92
-
-
1 Bed / 2 Bed

Living Spaces & Floor Plans

Sterling Court P3
Sterling Court P2
Sterling Court P1
Sterling Court P4

Places of interest near Sterling Court

Address 1.3 miles from city center

Address 850 N El Camino Real, San Mateo, CA 94401

Calculate Travel Distance to Sterling Court

Add your location

Address

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for California Seniors

Get financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today
Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident