Inspection Reports for Sterling Court

The inspection was a required unannounced 1-year annual inspection to evaluate compliance with California Code of Regulations, Title 22, for the Sterling Court assisted living facility.

The inspection found several deficiencies including improper storage of cleaning chemicals in a resident's room, lack of criminal record clearance for one staff member, and failure to conduct quarterly emergency disaster drills. Plans of correction were submitted with due dates and some deficiencies were corrected during the visit.

The inspection was a required unannounced 1-year annual visit to evaluate compliance with regulations for the assisted living facility Sterling Court.

The facility was toured and found generally safe with proper emergency systems and staff certifications; however, deficiencies were cited related to missing health screenings for staff, lack of hospice training, and admission agreements printed on both sides of paper.

Unannounced complaint investigation visit conducted due to allegations including failure to seek timely medical attention, non-adherence to residents' admission agreements, failure to observe residents for changes in condition, and delayed response to residents' calls for assistance.

Based on review of facility records, client records, text messages, medical records, and staff interviews, the allegations were determined to be unsubstantiated. Some delays in emergency call responses were noted but were rare and not indicative of systemic failure.

The complaint was unsubstantiated after investigation. Allegations included staff not seeking timely medical attention, failure to adhere to admission agreements, failure to observe residents' condition changes, and delayed response to calls for assistance. Evidence did not prove violations occurred.

The document contains an error message stating 'Index out of range of report list', indicating no inspection or regulatory report data is available.

No inspection or regulatory findings are present due to the error message and lack of report content.

An unannounced complaint investigation visit was conducted in response to a complaint received on 2023-01-31 alleging that staff were not providing resident records to the resident's authorized person.

The investigation found that the facility staff did not provide copies of resident records to the authorized person because they wanted to seek legal counsel before releasing confidential records. The allegation was substantiated based on interviews and record review.

The complaint was substantiated. The allegation that staff were not providing resident records to the resident's authorized person was confirmed based on evidence and interviews.