Inspection Reports for Stonehill Care Center

3485 Windsor Avenue, Dubuque, IA, 520011312

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Inspection Report Summary

The most recent inspection on October 14, 2025 found the facility to be in substantial compliance with no deficiencies cited. Earlier inspections showed a mixed record, with the August 7, 2025 annual survey identifying deficiencies related to medication administration errors and infection prevention practices. Prior reports noted issues with care planning and supervision that led to resident falls, and some substantiated complaints related to those areas. Complaint investigations were generally unsubstantiated, with the exception of the substantiated fall-related complaints in mid-2023. The facility’s record shows some improvement following the 2025 deficiencies, with the latest complaint investigation indicating compliance.

Deficiencies (last 6 years)

Deficiencies (over 6 years) 0.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

84% better than Iowa average
Iowa average: 4.4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2020
2021
2022
2023
2024
2025

Census

Latest occupancy rate 158 residents

Based on a August 2025 inspection.

This facility has shown a decline in demand based on occupancy rates.

Census over time

140 160 180 200 Sep 2020 Nov 2020 Dec 2020 Jan 2021 Jun 2023 Aug 2025

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Oct 14, 2025

Visit Reason
A complaint investigation for complaint #2603485-C was conducted on October 14, 2025 to October 15, 2025.

Complaint Details
Complaint #2603485-C was investigated and the facility was found to be in substantial compliance.
Findings
The facility was found to be in substantial compliance.

Inspection Report

Plan of Correction
Deficiencies: 0 Date: Sep 9, 2025

Visit Reason
The document is a plan of correction following a survey ending August 7, 2025, indicating acceptance of a credible allegation of substantial compliance and certification of the facility effective September 6, 2025.

Findings
The facility was found to be in substantial compliance based on the credible allegation and plan of correction submitted. No specific deficiencies are detailed in this document.

Inspection Report

Annual Inspection
Census: 158 Deficiencies: 2 Date: Aug 7, 2025

Visit Reason
The inspection was conducted as the facility's annual recertification survey from August 4, 2025 to August 7, 2025. No deficiencies were related to a complaint investigation.

Findings
Two main deficiencies were cited: a medication error rate exceeding 5% due to failure to properly prime insulin pens before administration, and failure to maintain an effective infection prevention and control program, including improper cleaning of glucometers and inadequate use of enhanced barrier precautions.

Deficiencies (2)
Medication error rate 5% or greater due to failure to properly prime insulin pens before administration to residents #174 and #175.
Failure to establish and maintain an infection prevention and control program, including failure to properly clean glucometers and use enhanced barrier precautions for residents with gastrostomy tubes.
Report Facts
Census: 158 Medication error rate: 8 Residents reviewed for medication errors: 2 Residents reviewed for infection control: 4 Corrective action completion date: Sep 6, 2025

Employees mentioned
NameTitleContext
Staff ARegistered Nurse (RN)Named in medication error and infection control findings
Staff BRegistered Nurse (RN)Named in infection control findings
Staff CRegistered Nurse (RN)Named in infection control findings
Staff DLicensed Practical Nurse (LPN)Named in infection control findings
Staff FRegistered Nurse (RN), Co Director of NursingProvided education on insulin pen priming and enhanced barrier precautions
Staff GRegistered Nurse (RN), Director of NursingProvided education and auditing related to medication errors and infection control

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Aug 8, 2024

Visit Reason
An annual recertification survey was conducted from August 5, 2024 to August 8, 2024.

Findings
The facility was found to be in substantial compliance at the time of the survey.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jul 16, 2024

Visit Reason
A complaint investigation for complaint #118430-C was conducted on July 16 - 17, 2024.

Complaint Details
Complaint #118430-C was investigated and found not substantiated.
Findings
Complaint #118430-C was not substantiated. The facility was found to be in substantial compliance.

Inspection Report

Plan of Correction
Deficiencies: 0 Date: Jun 27, 2023

Visit Reason
The document serves as a statement of deficiencies and plan of correction following a survey to certify the facility's compliance.

Findings
Based on acceptance of the credible allegation of compliance and plan of correction, the facility will be certified in compliance effective June 27, 2023.

Inspection Report

Annual Inspection
Census: 156 Deficiencies: 2 Date: Jun 8, 2023

Visit Reason
The inspection was conducted as part of the facility's Annual Recertification Survey and investigation of Complaint #111862-C and Facility Reported Incident #111022-I.

Complaint Details
Complaint #111862-C was substantiated. Facility Reported Incident #111022-I was substantiated.
Findings
The facility was found to have deficiencies related to the development and implementation of comprehensive care plans and failure to provide adequate supervision to prevent falls, resulting in injury to a resident. Complaint #111862-C and Facility Reported Incident #111022-I were substantiated.

Deficiencies (2)
Failure to develop and implement a comprehensive person-centered care plan that includes measurable objectives and timeframes, resulting in a fall with minor injuries for Resident #217.
Failure to provide adequate supervision and assistance to prevent accidents, resulting in a fall with minor injury for Resident #217.
Report Facts
Resident census: 156 Deficiency tags cited: 2 BIMS score: 12

Employees mentioned
NameTitleContext
Matthew JohnDirector of Health ServicesSigned the initial comments page and mentioned in corrective action plan
Staff A, Registered Nurse (RN)Involved in fall event and care plan discussions
Staff B, Certified Nursing Assistant (C.N.A.)Reported walking Resident #217 and assisted during fall event
Staff C, RNReported observations related to fall and resident condition
Staff D, RN, Skilled CoordinatorDirected therapy communication email and reported resident assistance level
Director of NursingReported expectations for plan of care and resident choices
Post Acute Nursing ManagerReported on documentation of resident assistance level
RN Charge NurseMet with nursing and care staff on safety and fall risk assessments

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Sep 21, 2022

Visit Reason
A complaint investigation was conducted for complaints #102281-C, #103652-C, #107359-C, #107454-C and a facility reported incident #107597-I from September 13, 2022 to September 19, 2022.

Complaint Details
Complaint investigation for multiple complaints and a facility reported incident; facility found in substantial compliance.
Findings
The facility was found to be in substantial compliance following the complaint investigation.

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Jan 13, 2022

Visit Reason
The inspection was conducted as the annual health survey including review of multiple complaint intakes and investigations.

Complaint Details
Complaint #100859-C, Complaint #101058-C, Intake #100987-I, and Intake #101055-I were all investigated and found not substantiated.
Findings
The facility was found in substantial compliance at the time of the annual health survey. None of the complaints or intakes investigated during the survey were substantiated.

Inspection Report

Abbreviated Survey
Census: 181 Deficiencies: 0 Date: Jan 25, 2021

Visit Reason
The Iowa Department of Inspection and Appeals conducted a Focused COVID-19 Infection Control Survey in accordance with Medicare Conditions of Participation and CDC guidance.

Findings
The facility was found to be in compliance with infection control requirements during the focused COVID-19 survey.

Report Facts
Total residents: 181

Inspection Report

Abbreviated Survey
Census: 184 Deficiencies: 0 Date: Dec 10, 2020

Visit Reason
A focused COVID-19 Infection Control Survey was conducted to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.

Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.

Report Facts
Total residents: 184

Inspection Report

Complaint Investigation
Census: 191 Deficiencies: 0 Date: Nov 12, 2020

Visit Reason
A Focused COVID-19 Infection Control Survey was conducted in conjunction with the investigation of complaints #93659, #93954, and #94093 from 11/3/2020 to 11/12/2020.

Complaint Details
Complaint #93659-C was not substantiated. Complaint #93954-C was not substantiated. Complaint #94093-C was not substantiated.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19. Complaints #93659-C, #93954-C, and #94093-C were not substantiated.

Report Facts
Total residents: 191

Inspection Report

Abbreviated Survey
Census: 186 Deficiencies: 0 Date: Sep 16, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the Department of Inspections and Appeals from 9/2/20 through 9/16/20 to assess compliance with CMS and CDC recommended practices for COVID-19 preparation.

Complaint Details
The following complaints were investigated and not substantiated: 92144-C, 92401-C, 92411-C, and 92937-C conducted from 9/2/20 through 9/16/20.
Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19. Multiple complaints investigated during the survey period were not substantiated.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Jul 2, 2020

Visit Reason
The inspection was conducted as an investigation of complaints #90767-C and #91693-C.

Complaint Details
Investigation of complaints #90767-C and #91693-C resulted in a finding of substantial compliance.
Findings
The facility was found to be in substantial compliance at the time of the complaint investigation.

Inspection Report

Abbreviated Survey
Deficiencies: 0 Date: Jun 9, 2020

Visit Reason
A COVID-19 Focused Infection Control Survey was conducted by the Department of Inspection and Appeals on 6/9/20 to assess the facility's compliance with CMS and CDC recommended practices for COVID-19 preparation.

Findings
The facility was found to be in compliance with CMS and CDC recommended practices to prepare for COVID-19.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Mar 5, 2020

Visit Reason
The inspection was conducted as a complaint investigation related to Complaint #89300.

Complaint Details
Complaint #89300 was investigated and found to be not substantiated.
Findings
The complaint was not substantiated according to the report.

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