Inspection Reports for Stoneridge Creek Pleasanton

The inspection was an unannounced 1-Year Annual Required inspection conducted by Licensing Program Analysts to evaluate compliance with licensing requirements.

The facility was toured and various safety and operational aspects were reviewed, including resident apartments, common areas, emergency equipment, and records. No deficiencies were cited during the visit.

An unannounced Case Management visit was conducted regarding an incident reported on 2025-05-02 involving financial theft by a third party home care agency.

The incident was reported to local police and the home care agency was promptly notified. The facility's mitigation plan includes reminding home care agencies to provide proper training and working collaboratively to prevent future incidents. No deficiencies were issued during the visit.

The visit was complaint-related due to a reported incident of financial theft involving a resident and a third party home care agency. The complaint was investigated and found to have no deficiencies.

The inspection was an unannounced 1-Year Annual Required inspection conducted to assess compliance with licensing regulations.

The facility was toured and inspected, including resident apartments and common areas. All safety measures, emergency equipment, and records were found to be in compliance. No deficiencies were cited during the visit.

An unannounced Case Management visit was conducted regarding an incident of financial abuse reported to the Community Care Licensing Division on 2024-07-08 involving an independent resident.

The Executive Director stated the facility was unaware of the incident until July 5, 2024, but the abuse had been ongoing for some time. There was no concern regarding the resident's well-being at the time of the visit. No deficiencies were issued during the visit.

The visit was triggered by a complaint of financial abuse of an independent resident by an unknown individual. The complaint was investigated and no deficiencies were found.

An unannounced required one-year inspection was conducted to evaluate compliance with licensing requirements and facility conditions.

The facility was found to be clean, well-maintained, and in good repair with no deficiencies or citations issued. Resident and staff files were reviewed and found to be in order, and safety measures such as fire clearance and emergency preparedness were verified.

The visit was an unannounced Case Management - Deficiencies inspection conducted to investigate allegations related to missing comparative data in the Budget Presentation PowerPoints as required by H&SC 1771.8(d).

The Department found that the comparative data was missing the Year-To-Date actuals in prior years, which is a violation of H&SC 1771.8(d). However, the current 2023 budget presentation included the actual data, indicating correction of the issue. An administrative fine of $1,000 was imposed.

The inspection was an unannounced complaint investigation triggered by an allegation that the provider incorrectly included litigation expenses in the monthly care fee increase calculation.

The Department reviewed documents and interviewed relevant parties, concluding that legal expenses to defend the community are appropriate costs and were not improperly included in the fee increase. The allegation was found to be unsubstantiated.

The complaint alleged that the provider included legal expenses in the monthly care fee increase calculation, which should not be included under Health and Safety Code section 1788(a)(22)(B). The investigation found the allegation unsubstantiated.

The inspection was conducted as an unannounced complaint investigation following allegations that the provider deliberately overstated operating costs and underestimated revenue in the budget, and failed to keep minutes pertaining to decisions made.

The investigation found the allegations to be unfounded. The provider's budget projections were reasonable with less than 4% difference from actuals, and there was no evidence of deliberate overestimation or understatement. Additionally, the provider, being a Limited Liability Company without a governing body, was not required to maintain meeting minutes.

The complaint alleged deliberate overstatement of operating costs and understatement of revenue to increase Net Operating Income, and failure to keep minutes of decisions made. Both allegations were found to be unfounded.

The inspection was conducted as an unannounced complaint investigation regarding an allegation that the provider failed and refused to disclose to residents all the bases on which increases have been estimated.

The investigation found that the provider did disclose sufficient information detailing the factors used to determine the Monthly Care Fee Increase (MCFI). The allegation was determined to be unsubstantiated due to lack of evidence that the provider failed to disclose the factors.

The complaint alleged that the provider failed and refused to disclose to residents all the bases on which increases have been estimated, violating H&SC §1788(a)(22)(B). The allegation was unsubstantiated after review of documentation and interviews.

The inspection was an unannounced complaint investigation visit triggered by allegations that the provider failed to include resident representatives in budget meetings, withheld budget information from residents, and included a provision in the Resident Care Agreement about raising rates that violates the Health and Safety Code.

The investigation found no evidence that access to documentation or information was withheld from resident representatives during budget meetings, and the Resident Care Agreements did not violate the Health and Safety Code. Therefore, all allegations were determined to be unsubstantiated.

The complaint alleged that the provider excluded resident representatives from budget meetings, failed to provide residents with all budget information, and included a rate increase provision violating the Health and Safety Code. The investigation concluded these allegations were unsubstantiated due to lack of evidence.

The inspection was an unannounced required one-year infection control inspection conducted to complete the required annual infection control review.

The facility was found to be clean and in good repair with no deficiencies observed. Fire extinguishers were inspected recently, food preparation areas were clean and compliant, and all staff files reviewed had health clearance. No citations were issued during the inspection.

The inspection was an unannounced Infection Control Inspection conducted as a required 1-year routine visit.

The Licensing Program Analyst toured the facility and observed compliance with COVID-19 infection control measures including signage, PPE availability, hand washing stations, and screening protocols. No deficiencies were cited during the visit.

The visit was an unannounced complaint investigation conducted in response to a complaint received on 08/17/2021 alleging that the facility is in disrepair and the water supply is contaminated.

The investigation included interviews with the administrator, residents, and City of Pleasanton laboratory specialists, as well as water testing and review of water quality reports. The complaint was found to be unfounded as water tests met all regulatory requirements.

The complaint alleged that the facility was in disrepair and the water supply was contaminated. After investigation, the complaint was determined to be unfounded, meaning the allegation was false or without reasonable basis.

This was an unannounced complaint investigation visit conducted due to an allegation that the facility fails to provide basic services.

The investigation found the complaint to be unfounded, meaning the allegation was false, could not have happened, or was without reasonable basis. The Department was unable to substantiate the allegation and determined the facility had not violated continuing care contract statutes.

The complaint was investigated following an allegation that the facility fails to provide basic services. The complaint was found to be unfounded and dismissed.