Inspection Reports for StoryPoint Birmingham

2400 E Lincoln St, Birmingham, MI 48009, United States, MI, 48009

Back to Facility Profile
Inspection Report Complaint Investigation Capacity: 128 Deficiencies: 1 Jun 16, 2025
Visit Reason
The inspection was conducted in response to an anonymous complaint received on 2025-06-12 alleging that the elevators were broken every other day, causing residents and employees to get stuck.
Findings
The investigation found that the elevator malfunctions were an unforeseeable circumstance and the licensee acted promptly to address the issues by contacting service providers and arranging repairs. The allegation that the elevators were broken was not substantiated. However, an additional finding established a violation due to the lack of a formal emergency plan for elevator malfunctions in the facility's disaster preparedness binder.
Complaint Details
The complaint alleged that elevators were broken every other day resulting in residents and employees getting stuck. The allegation was not substantiated. However, an additional finding was made regarding the lack of an emergency plan for elevator failure.
Deficiencies (1)
Description
The licensee’s disaster plans did not contain protocol in place in the event of an elevator malfunction and had no formalized plans for staff to follow in this event.
Report Facts
Capacity: 128 Complaint Receipt Date: Jun 12, 2025 Investigation Initiation Date: Jun 16, 2025 Report Date: Jun 30, 2025
Employees Mentioned
NameTitleContext
Haylee HutchinsonAdministratorInterviewed regarding elevator malfunctions and facility operations
Elizabeth Gregory-WeilLicensing StaffAuthor of the inspection report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the inspection report
Inspection Report Complaint Investigation Capacity: 128 Deficiencies: 1 Apr 15, 2025
Visit Reason
The inspection was conducted in response to an anonymous complaint alleging that Resident A fell in the dining room area of the locked memory care unit, resulting in hospitalization and injury.
Findings
The investigation confirmed that Resident A fell in the dining room area, sustaining a fracture to the left humerus. The facility's service plan required monitoring for falls, but there was no documentation that Resident A was monitored as required, constituting a violation of the applicable rule.
Complaint Details
The complaint alleged that Resident A fell twice within three months, with the second fall on 04/13/2024 resulting in a broken left humerus and nine days of hospitalization. The violation was substantiated.
Deficiencies (1)
Description
Failure to monitor Resident A for falls as required by the service plan, leading to injury.
Report Facts
Capacity: 128 Hospitalization duration: 9 Dates of falls: Resident A fell first in January 2024 and second on 04/13/2024
Employees Mentioned
NameTitleContext
Haylee HutchinsonAdministratorInterviewed during investigation
Brender HowardLicensing StaffAuthor of the Special Investigation Report
Rochelle LyonsAuthorized RepresentativeRecipient of the report and exit conference participant
Inspection Report Complaint Investigation Capacity: 128 Deficiencies: 1 Feb 5, 2025
Visit Reason
The inspection was conducted in response to a complaint alleging medication errors, security doors not working, and inadequate facility cleaning.
Findings
The investigation confirmed medication errors involving missed doses and documentation errors for residents A and B. The security door complaint was not substantiated as the door was locked, alarmed, and changes were approved. The cleaning complaint was not substantiated despite confirmed norovirus cases, as housekeeping staff were present and active.
Complaint Details
Complaint alleged medication errors, security doors not working, and inadequate cleaning. Medication errors were substantiated; security door and cleaning complaints were not substantiated.
Deficiencies (1)
Description
Residents did not receive all their medications as prescribed during the timeframe reviewed, with missed doses and documentation errors.
Report Facts
Capacity: 128 Resident A missed doses: 26 Resident B missed doses: 12 Norovirus cases: 21 Housekeeping staff scheduled: 3 Housekeeping staff scheduled: 1
Employees Mentioned
NameTitleContext
Haylee HutchinsonAdministratorInterviewed regarding medication errors and facility operations
Elizabeth Gregory-WeilLicensing StaffAuthor of the Special Investigation Report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the Special Investigation Report
Inspection Report Complaint Investigation Census: 118 Capacity: 128 Deficiencies: 2 Dec 19, 2024
Visit Reason
The inspection was conducted in response to a complaint alleging that Resident A wandered outside the facility and lost personal items, was left in soiled clothes for hours, staff were not properly trained, and the facility was unsanitary.
Findings
The investigation substantiated that Resident A wandered outside the facility and lost personal items, and that the facility was unsanitary with feces found in Resident A's bathroom. The allegations that Resident A was left in soiled clothes and that staff were not properly trained were not substantiated.
Complaint Details
Complaint received on 12/11/2024 alleged Resident A wandered outside the facility and lost personal items, was left in soiled clothes for hours, staff were not properly trained, and the facility was unsanitary. The investigation substantiated the wandering and unsanitary conditions but did not substantiate the soiled clothes or staff training allegations.
Deficiencies (2)
Description
Resident A left the facility without staff knowing and was found over a mile away, indicating lack of protection.
Resident A’s bathroom was unsanitary with feces in the shower and on a towel on the floor.
Report Facts
Facility capacity: 128 Resident census: 118 Residents in assisted living: 82 Residents in memory care: 26 Date complaint received: Dec 11, 2024
Employees Mentioned
NameTitleContext
Crystal SmithAdministratorNamed as facility administrator
Haylee HutchinsonAdministratorInterviewed during onsite inspection
Brender HowardLicensing StaffAuthor of the inspection report
Inspection Report Complaint Investigation Capacity: 128 Deficiencies: 1 Dec 10, 2024
Visit Reason
The inspection was conducted in response to an anonymous complaint alleging staffing shortages, lack of supervision in the memory care unit, and unhygienic conditions with ants and flies in the kitchen area.
Findings
The investigation substantiated a violation related to the kitchen and dietary area being unhygienic, with multiple food items not dated and opened ice cream cartons without lids, despite no clusters of ants or flies being observed during the inspection. The memory care unit was under renovation at the time.
Complaint Details
The complaint alleged staffing shortage, no supervision in memory care, ants all over dining room, flies all over, and an unhygienic kitchen. The violation regarding ants and kitchen hygiene was substantiated.
Deficiencies (1)
Description
Kitchen and dietary area not adequately protected against contamination; multiple food items not dated and opened ice cream cartons without lids.
Report Facts
Capacity: 128
Employees Mentioned
NameTitleContext
Crystal SmithAdministratorInterviewed during onsite investigation regarding kitchen conditions and renovations
Jennifer HeimHealth Care SurveyorConducted the investigation and authored the report
Andrea L. MooreManager, Long-Term-Care State Licensing SectionApproved the report
Inspection Report Renewal Census: 81 Capacity: 128 Deficiencies: 8 Nov 6, 2024
Visit Reason
The inspection was conducted as a renewal licensing study for StoryPoint Birmingham to assess compliance with state regulations and determine if the facility meets the requirements for license renewal.
Findings
The facility was found to be in non-compliance with multiple rules including lack of documentation for a bed rail, unsecured janitor closet with chemicals, missing staff training records for two employees, absence of posted menus and menu records, failure to maintain meal census records, uncovered garbage cans, and unreliable thermometers in refrigerators.
Deficiencies (8)
Description
A rail was found on the bed of Resident A without documentation in the service plan, doctor's order, or manufacturer label.
Janitor closet in memory care was not locked and contained chemicals.
No record of staff training for staff person 1 (SP1) and staff person 2 (SP2) within 30 days of employment.
Facility did not have a posted menu for the current week.
Facility did not maintain copies of all menus for the preceding three months.
Facility did not maintain a record of the meal census.
Garbage cans in the janitor closet located in memory care did not have lids.
Four refrigerators in the facility did not have reliable thermometers.
Report Facts
Number of staff interviewed: 16 Number of residents interviewed: 81 Facility capacity: 128 Number of refrigerators without reliable thermometers: 4 Number of excluded employees followed up: 4
Employees Mentioned
NameTitleContext
Crystal SmithAdministratorNamed as facility administrator
Staff Person 1No record of staff training within 30 days of employment
Staff Person 2No record of staff training within 30 days of employment
Inspection Report Complaint Investigation Capacity: 128 Deficiencies: 8 May 21, 2024
Visit Reason
The inspection was conducted in response to an anonymous complaint alleging that the facility kitchen was filthy and infested with flying gnats.
Findings
The investigation found multiple violations including uncovered and unlabeled perishable food items, unsanitized utensils, presence of dead fruit flies, lack of food temperature monitoring, missing lids on garbage containers, and an active leak in the walk-in freezer. These conditions posed contamination and safety risks.
Complaint Details
The complaint was received anonymously on 2024-05-16 alleging the facility kitchen was filthy with flying gnats everywhere. The complaint was substantiated based on inspection findings.
Deficiencies (8)
Description
Multiple perishable food items were left uncovered and unlabeled in the kitchen's walk-in refrigerator and freezer.
Scoops were kept inside food containers without evidence of sanitization after each use.
The container housing the ice scoop had visible debris and standing water.
Food temperatures were not consistently taken prior to serving, and refrigerator/freezer temperatures were not monitored.
Dead fruit flies were observed inside a large flour container.
Staff did not maintain a meal census or track the kind and amount of food used.
Garbage containers in the kitchen lacked lids.
An active leak was present in the commercial walk-in freezer.
Report Facts
Facility capacity: 128 Complaint receipt date: May 16, 2024 Investigation initiation date: May 17, 2024 Inspection date: May 21, 2024
Employees Mentioned
NameTitleContext
Maggie CannyAdministratorNamed as facility administrator in identifying information
Katelyn FuerstenbergAuthorized RepresentativeNamed as authorized representative in identifying information
Elizabeth Gregory-WeilLicensing StaffConducted the inspection and authored the report
Employee 1Reported on food temperature monitoring, utensil sanitization, meal census, and garbage container lids during inspection
Inspection Report Renewal Deficiencies: 0 Dec 1, 2023
Visit Reason
The document serves as a notification of the renewal of the Home for the Aged license for The Sheridan at Birmingham following an administrative review of licensing activity for the past year.
Findings
The administrative review revealed substantial compliance with the public health code and administrative rules regulating home for the aged facilities, resulting in the renewal of the facility's license for 12 months effective 9/27/2023.
Report Facts
License effective date: Sep 27, 2023
Employees Mentioned
NameTitleContext
Brender HowardLicensing StaffSigned the renewal notification letter
Inspection Report Complaint Investigation Capacity: 128 Deficiencies: 2 Apr 18, 2023
Visit Reason
The inspection was conducted in response to a complaint alleging that Resident A was missing from her room for several hours and was found locked in a vacant room within the facility.
Findings
The investigation confirmed that Resident A was missing for approximately three hours and was found in a room that should have been locked. The facility failed to comply with rules requiring supervision and protection of residents, as Resident A was not checked every two hours as required by her service plan.
Complaint Details
The complaint was substantiated by Adult Protective Services (APS) due to Resident A being missing from staff sight for an extended period. The complaint alleged Resident A wandered out of her room around midnight and was found around 5:30 a.m. by police in a storage room.
Deficiencies (2)
Description
Resident A was missing from her room for three hours and found in another room that should have been locked, indicating failure to provide adequate supervision and protection.
Failure to monitor Resident A every two hours as required by her service plan, resulting in inadequate supervision.
Report Facts
Capacity: 128 Complaint Receipt Date: Apr 12, 2023
Employees Mentioned
NameTitleContext
Darnisha KatonWellness DirectorInterviewed during onsite inspection regarding search for Resident A
Tina EdensAPS WorkerContacted by telephone and substantiated the complaint
Inspection Report Original Licensing Capacity: 128 Deficiencies: 0 Mar 23, 2018
Visit Reason
The inspection was conducted as part of the original licensing study for The Sheridan at Birmingham to determine compliance with applicable licensing statutes and administrative rules.
Findings
The facility was found to be in substantial compliance with licensing statutes and administrative rules. The report describes the physical environment, program services, and safety features, recommending issuance of a temporary license with a maximum capacity of 128 beds.
Report Facts
Capacity: 128 Alzheimer’s/dementia care unit beds: 39 License period: 6
Employees Mentioned
NameTitleContext
Michael MacDonnellAdministratorFacility administrator mentioned in relation to program description and technical assistance
Linda DennistonLicensing StaffAuthor of the licensing study report and recommendation
Russell B. MisiakArea ManagerApproved the licensing recommendation

Loading inspection reports...