Inspection Reports for StoryPoint Bolingbrook
370 N Weber Rd, Bolingbrook, IL 60440, United States, IL, 60440
Back to Facility ProfileInspection Report Summary
The most recent inspection on May 12, 2025, found deficiencies related to medication administration and failure to provide requested medical records to a resident’s responsible party. Earlier inspections identified issues with disaster preparedness, including missed tornado drills, incomplete service plans, and inadequate dementia-specific training for new direct care staff. The substantiated complaint investigation confirmed medication administration discrepancies and record access problems for one resident. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The inspection history shows ongoing challenges with staff training and documentation, with no clear improvement trend evident.
Deficiencies (last 2 years)
Deficiencies (over 2 years)
5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
43% worse than Illinois average
Illinois average: 3.5 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: May 12, 2025
Visit Reason
The inspection was conducted as a complaint investigation related to medication administration and resident records at StoryPoint Bolingbrook.
Complaint Details
The complaint investigations involved allegations regarding medication administration and resident records for resident R1. The investigation found substantiated failures in medication administration and failure to provide medical records to the responsible party despite multiple requests.
Findings
The facility failed to ensure medications were administered as ordered for one resident, resulting in a significant discrepancy in medication administration and returned medication supply. Additionally, the facility failed to provide requested medical records to the resident's responsible party, citing access issues and policy restrictions.
Deficiencies (2)
Failure to ensure medications were administered as ordered by a physician for 1 of 3 residents reviewed for medications.
Failure to maintain resident records confidentially, provide access, and retain records as required by regulation.
Report Facts
Medication doses missed: 19
Medication tablets returned: 200
Medication tablets delivered: 360
Scheduled medication doses: 269
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Z1 | Responsible Party (Resident's Son) | Reported medication discrepancies and requested medication administration records. |
| E2 | Director of Nursing | Acknowledged lack of record for returned medication tablets and described medication transaction record process. |
| E8 | Licensed Practical Nurse | Described documentation process for medication deliveries and returns. |
| Z2 | Pharmacist | Provided pharmacy delivery records and explained medication use and effects. |
| V1 | Executive Director | Commented on communication issues with responsible party and staff. |
| V2 | Director of Nursing | Responded to medical records requests and explained facility policy on record release. |
| V3 | Assistant Director of Nursing | Explained policy on not releasing medication administration records due to nurse information. |
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: May 12, 2025
Visit Reason
The inspection was conducted as a complaint investigation related to medication administration and resident records at StoryPoint Bolingbrook.
Complaint Details
The complaint involved allegations that medications were not administered properly and that medical records were not provided to the resident's responsible party. The investigation confirmed these issues for one resident (R1).
Findings
The facility failed to ensure medications were administered as ordered for one resident, resulting in a significant discrepancy in medication administration and returned medication supply. Additionally, the facility failed to provide requested medical records to the resident's responsible party, citing system access issues and policy restrictions.
Deficiencies (2)
Failed to ensure medications were administered as ordered by a physician for 1 of 3 residents reviewed for medications.
Failed to maintain and provide resident records, including medication administration reports, to the responsible party as required.
Report Facts
Missed medication doses: 19
Medication tablets returned: 200
Medication tablets delivered: 360
Scheduled doses: 269
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Z1 | Responsible Party (Resident's Son) | Reported medication discrepancies and requested medication administration records. |
| E2 | Director of Nursing | Acknowledged lack of record for returned medications and discussed medication record requests. |
| E8 | Licensed Practical Nurse | Described documentation process for medication deliveries and returns. |
| Z2 | Pharmacist | Provided pharmacy delivery records and explained medication use and effects. |
| V2 | Nurse Manager / Director of Nursing | Communicated with responsible party regarding medication records and facility policy. |
| V3 | Assistant Director of Nursing | Explained policy on releasing medication administration records to families. |
| V1 | Executive Director | Discussed communication with responsible party and facility staff regarding records and billing. |
Inspection Report
Annual Inspection
Deficiencies: 3
Date: Apr 9, 2025
Visit Reason
The inspection was conducted as an annual survey to assess compliance with Illinois Department of Public Health regulations for the assisted living facility StoryPoint Bolingbrook.
Findings
The facility was found deficient in disaster preparedness due to failure to conduct tornado drills during February as required, deficiencies in service plan development and revision for residents including failure to address isolation precautions and therapy service frequency, and inadequate dementia-specific training for newly hired direct care staff.
Deficiencies (3)
Failure to conduct tornado drills on each shift during February as required by Illinois Department of Public Health regulations.
Failure to revise the service plan with interventions addressing isolation precautions for a resident who tested positive for norovirus and failure to specify the amount and frequency of in-house speech and physical therapy services for another resident.
Failure to ensure 4 out of 8 newly hired direct care staff received the required 16 hours of on-the-job supervision and dementia-specific training within the first 16 hours of employment following orientation.
Report Facts
Number of newly hired direct care staff reviewed: 8
Number of newly hired direct care staff deficient in training: 4
Dates of tornado drills conducted: March 24, 2025 at 10:30 AM, 3:30 PM, and 5:00 AM instead of February
Resident R1 age: 80
Resident R2 age: 89
Employees mentioned
| Name | Title | Context |
|---|---|---|
| E10 | Maintenance Supervisor | Interviewed regarding tornado drill scheduling |
| E12 | Wellness Director | Interviewed regarding resident isolation and therapy services |
| E14 | Property Administrator | Reviewed personnel files for dementia training compliance |
| E2 | Licensed Practical Nurse | New hire deficient in dementia training hours |
| E3 | Caregiver | New hire deficient in dementia training hours |
| E7 | Caregiver | New hire deficient in dementia training hours |
| E8 | Licensed Practical Nurse | New hire deficient in dementia training hours |
Inspection Report
Annual Inspection
Deficiencies: 3
Date: Apr 9, 2025
Visit Reason
The inspection was conducted as the annual survey of the assisted living facility to assess compliance with Illinois Department of Public Health regulations.
Findings
The facility was found deficient in several areas including failure to conduct tornado drills during the required month, incomplete and outdated service plans for residents, and inadequate dementia-specific training for newly hired direct care staff.
Deficiencies (3)
Failure to conduct tornado drills on each shift during February as required; drills were conducted in March instead.
Failure to revise service plans to include interventions for isolation precautions for a resident who tested positive for norovirus and to specify duration and frequency of speech and physical therapy for another resident.
Failure to ensure 4 out of 8 newly hired direct care staff received the required 16 hours of dementia-specific training within the first 16 hours of employment following orientation.
Report Facts
Number of newly hired direct care staff reviewed: 8
Number of newly hired direct care staff not meeting training requirements: 4
Dates of tornado drills conducted: March 24, 2025 at 10:30 AM, 3:30 PM, and 5:00 AM instead of February
Resident R1 age: 80
Resident R2 age: 89
Employees mentioned
| Name | Title | Context |
|---|---|---|
| E2 | Licensed Practical Nurse | Named in deficiency for incomplete dementia training |
| E3 | Caregiver | Named in deficiency for incomplete dementia training |
| E7 | Caregiver | Named in deficiency for incomplete dementia training |
| E8 | Licensed Practical Nurse | Named in deficiency for incomplete dementia training |
| E10 | Maintenance Supervisor | Interviewed regarding tornado drill scheduling |
| E12 | Wellness Director | Interviewed regarding resident isolation and therapy services |
| E14 | Property Administrator | Reviewed personnel files for dementia training compliance |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Dec 2, 2024
Visit Reason
Original investigation of Complaint 2479710 / IL 181648 and FRI IL 179242.
Complaint Details
Investigation of Complaint 2479710 / IL 181648 and FRI IL 179242; establishment found in compliance.
Findings
For this survey, the establishment is in compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
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