Inspection Reports for StoryPoint Northville

The inspection was conducted in response to a complaint alleging lack of adequate care for Resident A, specifically regarding oxygen assistance and emergency response on 12/18/2024.

The investigation found that Resident A, who required oxygen assistance, was not adequately cared for on 12/18/2024, with delays in emergency response and confusion about oxygen equipment location. Medication administration allegations were not supported, but a record-keeping violation regarding allergy documentation was established.

Complaint alleged lack of adequate care for Resident A on 12/18/2024, including failure to provide oxygen and delayed EMS contact. Improper medication administration was also alleged but not substantiated.

The inspection was conducted in response to a complaint alleging that Resident A had frequent falls and was not checked on every two hours, and that medication was not given properly.

The investigation established a violation regarding Resident A not being treated with dignity and not being checked on every two hours as required by the service plan, with video evidence showing Resident A on the floor for extended periods. The allegation of improper medication administration was not substantiated as medication refusals were documented and handled according to policy.

The complaint alleged that Resident A had frequent falls and was not checked on every two hours, was left on the floor for over four hours, and that medication was not given properly. The violation regarding falls and checks was established, while the medication allegation was not.

The inspection was conducted in response to a complaint alleging that Resident A had a wound on the top of his head infested with maggots.

The investigation substantiated the complaint, confirming that Resident A had maggots in a head wound. The resident had a diagnosis of squamous cell carcinoma and was receiving hospice care after hospitalization. The facility was found to have violated regulations related to resident care and monitoring.

The complaint was substantiated by Adult Protective Services (APS) for neglect. Resident A was admitted to the hospital with maggots in his wound and was COVID positive. The case was closed after the resident expired.

The inspection was conducted as a renewal licensing study for the facility to assess compliance with regulatory requirements and to determine if the license renewal should be granted.

The facility was found to be in non-compliance with multiple public health code statutes and administrative rules, including issues with employee criminal background checks, resident admission contracts, tuberculosis screening, medication administration, linen supply, menu posting, kitchen safety, and hazardous material storage. Numerous repeat violations were noted.

The investigation was initiated due to a complaint alleging that a resident did not receive necessary assistance at bedtime, resulting in a fall and prolonged time on the floor, and that the facility allowed shifts to be short-staffed, especially in the memory care unit.

The investigation established violations for inadequate supervision of a resident who fell and remained on the floor for over 5 hours, and for insufficient staffing levels in the memory care unit, where scheduled caregivers were fewer than stated by the administrator.

The complaint alleged that the Resident of Concern was not assisted to the toilet at bedtime, fell out of bed, and was left on the floor for over 6 hours before being found. It also alleged that the memory care unit was often short-staffed due to caregivers not showing up for work. Both allegations were substantiated.

The investigation was initiated due to a complaint alleging that an employee did not follow the service plan when providing care to a resident, resulting in injury. Additional allegations included failure to follow-up on injuries and unsafe equipment maintenance.

The investigation established a violation that an employee did not follow the resident's service plan, resulting in injury. No violation was found regarding follow-up after the fall or equipment maintenance. Additional findings revealed incomplete documentation of the resident's condition post-fall.

The complaint alleged that an employee failed to follow the service plan, resulting in a fall and injury to the resident. Family members reported concerns about lack of proper positioning, missing wheelchair components, and delayed emergency response. The complaint was substantiated in part.

The inspection was conducted in response to a complaint received on 2023-01-09 alleging various concerns about Resident A's care, medication management, missed meals, missing clothing, and broken facility items.

The investigation substantiated violations related to unattended medications and lack of updated service plan for Resident A's increased care needs. Other allegations including lack of care, missed meals, missing clothing, and broken facility items were not substantiated.

The complaint alleged Resident A lacked care, medications were left unattended, missed five meals, was missing clothing, and had broken patio door, refrigerator, and cable. The medication allegation was substantiated; others were not.

The inspection was conducted in response to a complaint alleging that Resident A sustained a shoulder fracture after a staff attempted to transfer her, was not properly evaluated, and was not sent to the ER for assessment.

The investigation substantiated the allegation that Resident A sustained a shoulder fracture due to improper transfer by staff. Although two staff were present, only one physically transferred Resident A, contrary to the service plan requiring two-person transfers. Vitals were taken at the time of the fall, and the resident was not sent to the ER immediately. A violation was established.

Resident A sustained a shoulder fracture after a staff attempted to transfer her, did not get evaluated properly, and was not sent to ER for assessment. The allegation was substantiated.

The visit was conducted as an original licensing study to determine compliance with applicable licensing statutes and administrative rules for the facility Anthology of Northville.

The study determined substantial compliance with the home for the aged public health code and applicable administrative rules. A temporary 6-month license with a maximum capacity of 103 beds was recommended for issuance.